RAV4 PRIME_OM_OM42E79U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically
4TABLE OF CONTENTS
Parking Support Brake func-tion (rear-crossing vehicles).................................... 402
Driving mode select switch .................................... 404
Trail Mode ..................... 405
Driving assist systems .. 407
5-6. Driving tips Winter driving tips ......... 413
Utility vehicle precautions .................................... 416
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 422
Remote Air Conditioning System ........................ 431
Heated steering wheel/Front seat heaters/Front seat
heaters and ventila-
tors/Rear seat heaters. 433
6-2. Using the interior lights Interior lights list ............ 436
6-3. Using the storage features List of storage features . 438
Luggage compartment fea- tures ............................ 442
6-4. Using the other interior fea- tures
Other interior features ... 445
Power outlet (AC 120 V/1500 W)................................ 455
When the power outlet (AC 120 V 1500 W) cannot be
used properly .............. 461Garage door opener ......
463
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 472
Cleaning and protecting the vehicle interior ............. 475
7-2. Maintenance Maintenance requirements.................................... 478
General maintenance .... 480
Emission inspection and maintenance (I/M) pro-
grams .......................... 482
7-3. Do-it-yourself maintenance Do-it-yourself service pre-cautions ....................... 484
Hood .............................. 486
Positioning a floor jack .. 487
Engine compartment ..... 489
12-volt battery................ 495
Tires .............................. 497
Tire inflation pressure .... 509
Wheels .......................... 511
Air conditioning filter ...... 513
Cleaning the DC/DC Con- verter air intake vent and fil-
ter ................................ 515
Wiper insert replacement .................................... 519
Electronic key battery .... 522
Checking and replacing fuses ............................ 524
Headlight aim ................ 527
Light bulb
s ..................... 528
6Interior features
7Maintenance and care
5TABLE OF CONTENTS
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9
10
8-1. Essential informationEmergency flashers ...... 534
If your vehicle has to be stopped in an emergency.................................... 535
If the vehicle is submerged or water on the road is rising.................................... 536
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 538
If you think something is wrong .......................... 540
If a warning light turns on or a warning buzzer sounds
.................................... 541
If a warning message is dis- played.......................... 552
If you have a flat tire...... 557
If the hybrid system will not start ............................. 564
If you lose your keys ..... 566
If the fuel filler door cannot be opened ................... 566
If the electronic key does not operate properly .......... 567
If the 12-volt battery is dis- charged ....................... 569
If your vehicle overheats 574
If the vehicle becomes stuck .................................... 5789-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 580
Fuel information............. 587
Tire information ............. 589
9-2. Customization Customizable features... 599
9-3. Initialization Items to initialize ............ 615
10-1.For owners Reporting safet y defects for
U.S. owners ................. 618
Reporting safet y defects for
Canadian owners ........ 619
Seat belt instructions for Canadian owners (in
French) ........................ 619
SRS airbag instructions for Canadian owners (in
French) ........................ 621
Headlight aim instructions for Canadian owners (in
French) ........................ 628
What to do if... (Trouble- shooting) ..................... 632
Alphabetical Index ........ 635
8When trouble arises9Vehicle specifications
10For owners
Index
15Pictorial index
To prevent freezing (windshield wiper de-icer)*...................P.429
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.473
Replacing the wiper insert .................................... ...............P.519
Fuel filler door ............................................... .....................P.332
Refueling method ............................................... ..................P.332
Fuel type/fuel tan k capacity .................................................P.581
Charging port .................................................. .....................P.97
Charging method ................................................ .................P.113
Tires ....................................................................................P.497
Tire size/inflation pressure ................................... ................P.585
Winter tires/tire chain ........................................ ...................P.413
Checking/rotation/tire pressure warning system
*.................P.497
Coping with flat tires......................................... ....................P.557
Hood ....................................................................................P.486
Opening ........................................................ .......................P.486
Engine oil ..................................................... ........................P.582
Coping with overheat ........................................... ................P.574
Warning messages ..............................................................P.552
Headlights..................................................... ......................P.321
Turn signal lights ...............................................................P.313
Parking lights .....................................................................P.321
Daytime running lights .. ....................................................P.321
Side marker lights ............................................. .................P.321
LED accessory lights
*........................................................P.321
Stop lights/tail lights ........................................ ..................P.321
Tail lights .................................................... ........................P.321
Light bulbs of the exterior lights for driving
(Replacing method: P.528, Watts: P.586)
E
F
G
H
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J
K
L
M
N
O
P
681-3. Emergency assistance
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada. Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
Safety information for
Safety Connect
922-1. Plug-in hybrid system
HV mode while on the free-
way and change to EV mode
or AUTO EV/HV mode after
leaving the freeway. (P.76)
Turn the “A/C” switch off
when it is not needed. Doing
so can help reduce excessive
electricity and fuel consump-
tion.
In summer: When the ambient tem-
perature is high, use the recircu-
lated air mode. Doing so will help to
reduce the burden on the air condi-
tioning system and reduce electric-
ity and fuel consumption as well.
In winter: Avoid excessive and
unnecessary use o f the heater.
Usage of the heated steering wheel
(if equipped) and seat heaters are
effective. ( P.433)
Using the Remote Air Condi-
tioning System ( P.431)
while the AC charging cable is
connected to the vehicle can
reduce electricity consump-
tion immediately after starting
off by operating air condition-
ing mainly using electricity
from an external power
source.
When setting the charging
schedule, setting the charging
mode to “Departure” or
“Departure time” and “Climate
Prep” or “Climate preparation”
to on can reduce electricity
consumption immediately after starting off by operating
air conditioning before
charging is completed.
(
P.128)
Make sure to check the tire infla-
tion pressure frequently. If there
is improper tire inflation pres-
sure in the tires, the EV driving
range will become shorter, and
fuel consumption when in HV
mode will increase.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
increased fuel and electricity
consumption.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically,
warming up is not necessary.
Air conditioningChecking tire inflation
pressure
Luggage
Warming up before driv-
ing
2885-1. Before driving
When the following unusual
operation is performed with the
accelerator pedal depressed,
the hybrid system output may be
restrained.
When the shift lever is shifted
to R
*.
When the shift lever is shifted
from P or R to forward drive
shift position such as D
*.
When the system o perates, a mes-
sage appears on the multi-informa-
tion display. Read the message
and follow the instruction.
*: Depending on the situation, the shift position may not be
changed.
NOTICE
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.
●When driving over bumps in the
road, drive as slowly as possible
to avoid damagi ng the wheels,
underside of the vehicle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Hold the steering wheel firmly and
gradually depress the brake pedal
to slow down the vehicle.
Information on what to do in case
of a flat tire ( P.557)
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain, etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your
Toyota dealer c heck the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, hybrid transaxle (front
and rear), etc.
●Lubricant condition for the bear-
ings and suspension joints
(where possible), and the func-
tion of all joints, bearings, etc.
●Components connected to the
traction battery.
■When parking the vehicle
Always set the parking brake, and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehicle may acceler-
ate suddenly if t he accelerator
pedal is accidentally depressed.
Sudden start restraint
control (Drive-Start Con-
trol [DSC])
2945-1. Before driving
■Before towing
Check that the following conditions
are met:
●Ensure that your vehicle’s tires
are properly inflated. ( P.585)
●Trailer tires are inflated according
to the trailer manufacturer’s rec-
ommendation.
●All trailer lights work as required
by law.
●All lights work each time you con-
nect them.
●The trailer ball is set at the proper
height for the coupler on the
trailer.
●The trailer is level when it is
hitched.
Do not drive if the trailer is not
level, and check for improper
tongue weight, overloading, worn
suspension, or other possible
causes.
●The trailer cargo is securely
loaded.
●The rear view mirrors conform to
all applicable federal, state/provin-
cial or local regu lations. If they do
not, install rear view mirrors
appropriate for towing purposes.
■When towing a trailer
Disable the following systems, as
the systems may not operate prop-
erly.
●LTA (Lane Tracing Assist)
( P.351)
●Dynamic radar cruise control with
full-speed range ( P.366)
●PKSB (Parking Suppor t Brake) (if
equipped) ( P.395)
●BSM (Blind Spot Monitor)
( P.378)
●Intuitive parking assist (if
equipped) ( P.387)
●RCTA (Rear Cross Traffic Alert)
function ( P.378)
Toyota warranties do not
apply to damage or mal-
function caused by towing a
trailer for commercial pur-
poses.
Contact your Toyota dealer for
further information about addi-
tional requirements such as a
towing kit, etc.
WARNING
■Trailer towing precautions
To tow a trailer safely, use
extreme care and drive the vehi-
cle in accordance with the trailer’s
characteristics and operating con-
ditions. Failure to do so could
cause an accident resulting in
death or serious injury. Vehicle
stability and brak ing performance
are affected by trailer stability,
brake setting and performance,
and the hitch. Yo ur vehicle will
handle differently when towing a
trailer.
■To avoid accident or injury
●Do not exceed the TWR,
unbraked TWR, GCWR, GVWR
or GAWR.
●Adjust the tongue weight within
the appropriate range. Place
heavier loads as close to the
trailer axle as possible.