5308-2. Steps to take in an emergency
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
WARNING
■When towing the vehicle
Be sure to transport the vehicle with
all four wheels raised off the ground. If the vehicle is towed with the tires contacting the ground, the drivetrain
or related parts may be damaged, the vehicle may fly off the truck, or elec-tricity generated by the operation of
the motor may cause a fire to occur depending on the nature of the dam-age or malfunction.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock mechanism (if
equipped) is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-ing at the opposite end of the raised
vehicle. Without adequate clear- ance, the vehicle could be dam-aged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck to prevent body damage.
Using a flatbed truck
Emergency towing
531
8
8-2. Steps to take in an emergency
When trouble arises
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel nut wrench
and towing eyelet. ( P.549,
560)
2 Using a flathead screwdriver,
remove eyelet cover ( ), and
then remove eyelet cover ( ).
To protect the bodywork, place a rag between the screwdriver and the vehi-cle body as shown in the illustration.
3 Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel nut
wrench (if equipped) or hard
metal bar.
5 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
6 Enter the vehicle being towed
and start the hybrid system.
Turn off the Parking Support Brake function. (if equipped): P.403
If the hybrid system does not start, turn
the power switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.321)
When the shift lever cannot be shifted: P.316
■While towing
If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and brak- ing more difficult.
■Wheel nut wrench (if equipped)
●Vehicles without spare tire: Wheel nut wrench is installed in luggage com-
partment. ( P.550)
●Vehicles with spare tire: Wheel nut
wrench is in the tool bag in luggage compartment. ( P.560)
●Vehicles without wheel nut wrench:
Emergency towing proce-
dure
A
B
5328-2. Steps to take in an emergency
Wheel nut wrench can be purchased
at any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer.
Fluid leaks under the vehicle
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
High coolant temperature warn-
ing light flashes or come on
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc. which place excessive stress on the towing eyelets, cables or chains.
The towing eyelets, cables or chains may become damaged, bro-ken debris may hit people, and
cause serious damage.
●Vehicles with steering lock function:
Do not turn the power switch off. There is a possibility that the steer-ing wheel is locked and cannot be
operated.
■Installing towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely. If not securely
installed, towing eyelets may come loose during towing.
NOTICE
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer as soon as possi-
ble.
Visible symptoms
Audible symptoms
Operational symptoms
543
8
8-2. Steps to take in an emergency
When trouble arises
If the tire pressure warning light
comes on
1 After the temperature of the tires has lowered sufficiently, check the infla-tion pressure of each tire and adjust
them to the specified level.
2 If the warning light does not turn off even after several minutes have elapsed, check that the inflation
pressure of each tire is at the speci- fied level and perform initialization. ( P.492)
■The tire pressure warning light may
come on due to natural causes
The tire pressure warning light may come on due to natural causes such as
natural air leaks and tire inflation pres- sure changes caused by temperature. In this case, adjusting the tire inflation
pressure will turn off the warning light (after a few minutes).
■When a tire is replaced with a com-pact spare tire (vehicles with com-
pact spare tire)
The compact spare tire is not equipped with a tire pressure warning valve and
transmitter. If a tire goes flat, the tire pressure warning light will not turn off even though the flat tire has been
replaced with the spare tire. Replace the spare tire with the standard tire and adjust the tire inflation pressure. The tire
pressure warning light will go off after a few minutes.
■Conditions that the tire pressure warning system may not function
properly
P.490
WARNING
■If a warning light comes on or a
warning buzzer sounds when a
warning message is shown on
the multi-information display*
Check and follow the message shown
on the multi-information display.
Failure to do so may result in death or serious injury.*: Warning lights illuminate in red or
yellow and the warning buzzer
beeps once or sounds continu-
ously.
■When the electric power steer- ing system warning light comes on
When the light comes on yellow, the assist to the power steering is restricted. When the light comes on
red, the assist to the power steering is lost and handling operations of the steering wheel become extremely
heavy. If the steering wheel becomes heavier than usual when operating, hold firmly
and operate using more force than usual.
■If the tire pressure warning light comes on
Be sure to observe the following pre-
cautions. Failure to do so could cause a loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inflation
pressure adjustment, it is probable that you have a flat tire. Check the tires. If a tire is flat, change it with
the spare tire and have the flat tire repaired by the nearest authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
5448-2. Steps to take in an emergency
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■If a message about an operation is
shown
●If a message about an operation of
the accelerator pedal or brake pedal is shown
WARNING
●Avoid abrupt maneuvering and braking. If the vehicle tires deterio-
rate, you could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leak-age should occur
The tire pressure warning system
may not activate immediately.
NOTICE
■To ensure the tire pressure warn- ing system operates properly
Do not install tires with different speci- fications or manufacturers, as the tire pressure warning system may not
operate properly.
If a warning message is
displayed
The multi-information display
shows warnings of system
malfunctions, incorrectly per-
formed operations, and mes-
sages that indicate a need for
maintenance. When a message
is shown, perform the correc-
tion procedure appropriate to
the message.
If a warning message is dis-
played again after the appropri-
ate actions have been performed,
contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
When a message about charging
is displayed, refer to P.172.
5488-2. Steps to take in an emergency
Stop the vehicle in a safe place
on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Turn off the intrusion sensor and
tilt sensor (if equipped) ( P.80)
Stop the hybrid system.
Turn on the emergency flashers.
( P.526)
For vehicles with power back
door: Turn off the power back
door system. ( P.243)
Check the degree of the tire
damage.
A tire should only be repaired with
the emergency tire puncture repair
kit if the damage is caused by a nail
or screw passing through the tire
tread.
• Do not remove the nail or screw
from the tire. Removing the
object may widen the opening
and prevent emergency repair
with the repair kit.
• To avoid sealant leakage, move
the vehicle until the area of the
puncture, if known, is positioned
at the top of the tire.
If you have a flat tire
(vehicles without spare
tire)
Your vehicle is not equipped
with a spare tire, but instead is
equipped with an emergency
tire puncture repair kit.
A puncture caused by a nail or
screw passing through the tire
tread can be repaired tempo-
rarily using the emergency tire
puncture repair kit. (The kit
contains a bottle of sealant.
The sealant can be used only
once to temporarily repair one
tire without removing the nail
or screw from the tire.)
Depending on the damage con-
dition of the flat tire, it may not
be able to repaired with the
emergency tire puncture repair
kit. ( P.549)
After temporarily repairing the
tire with the kit, have the tire
repaired or replaced by any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a
flat tire can damage the tire and the wheel beyond repair, which could result in an accident.
Driving with a flat tire may cause a cir- cumferential groove on the side wall.
In such a case, the tire may explode when using a repair kit.
Before repairing the vehicle
549
8
8-2. Steps to take in an emergency
When trouble arises
■A flat tire that cannot be repaired with the emergency tire puncture
repair kit
In the following cases, the tire cannot be repaired with the emergency tire punc-
ture repair kit. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
●When the tire is damaged due to driv- ing without sufficient air pressure
●When the tire lost air pressure due to a crack or damage in the tire sidewall
●When the tire is visibly separated from the wheel
●When the cut or damage to the tread is 4 mm (0.16 in.) long or more
●When the wheel is damaged
●When two or more tires have been punctured
●When there is more than one hole or cut in the damaged tire
●When the sealant has expired
Jack (if equipped)*1, 2
Emergency tire puncture repair kit
Towing eyelet
Location of the emergency tire puncture repair kit, jack and
tools
A
B
C
5508-2. Steps to take in an emergency
Jack handle (if equipped)
Wheel nut wrench (if equipped)
*1: Taking out the jack ( P.556)
*2: Use of the jack (P.562)
■Bottle
Sticker
■Compressor
Air pressure gauge
Compressor switch
Power plug
Hose
Air release cap
■Note for checking the emergency tire puncture repair kit
Check the sealant expiry date occasion- ally. The expiry date is shown on the bottle. Do not use sealant whose expiry
date has already passed. Otherwise, repairs conducted using the emergency tire puncture repair kit may not be per-
formed properly.
■Emergency tire puncture repair kit
●The emergency tire puncture repair kit
is for filling the car tire with air.
●The sealant has a limited life span.
The expiry date is marked on the bot- tle. The sealant should be replaced before the expiry date. Contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer for replacement.
●The sealant stored in the emergency
tire puncture repair kit can be used only once to temporarily repair a sin-gle tire. If the sealant in the bottle and
other parts of the kit have been used and need to be replaced, contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
●The compressor can be used repeat-edly.
●The sealant can be used when the outside temperature is from -30°C (-22°F) to 60°C (140°F).
D
E
Emergency tire puncture
repair kit components
A
A
B
C
D
E