RAV4 HEV_OM_OM0R102U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically
4TABLE OF CONTENTS
5-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 342
Heated steering wheel/seat heaters/seat ventilators 349
5-2. Using the interior lights Interior lights list ............ 352
5-3. Using the storage features List of storage features . 355
Luggage compartment fea- tures ............................ 359
5-4. Using the other interior fea- tures
Other interior features ... 364
Garage door opener...... 375
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 384
Cleaning and protecting the vehicle interior ............. 387
6-2. Maintenance Maintenance requirements.................................... 390
General maintenance.... 392
Emission inspection and maintenance (I/M) pro-
grams .......................... 394
6-3. Do-it-yourself maintenance Do-it-yourself service pre-cautions ....................... 396Hood ..............................
398
Positioning a floor jack .. 399
Engine compartment ..... 401
12-volt battery................ 407
Tires .............................. 409
Tire inflation pressure .... 420
Wheels .......................... 422
Air conditioning filter ...... 424
Cleaning the hybrid battery (traction battery) air intake
vent.............................. 426
Wiper insert replacement .................................... 429
Wireless remote control/elec- tronic key battery ......... 433
Checking and replacing fuses ............................ 436
Headlight aim ................ 438
Light bulbs ..................... 439
7-1. Essential information Emergency flashers....... 448
If your vehicle has to be stopped in an emergency.................................... 449
If the vehicle is submerged or water on the road is rising.................................... 450
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 451
If you think something is wrong........................... 455
5Interior features
6Maintenance and care7When trouble arises
5TABLE OF CONTENTS
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9
If a warning light turns on or a warning buzzer sounds.................................... 456
If a warning message is dis- played.......................... 466
If you have a flat tire...... 471
If the hybrid system will not start ............................. 480
If you lose your keys ..... 481
If the fuel filler door cannot be opened ................... 482
If the electronic key does not operate properly (vehicles
with smart key system) 483
If the 12-volt battery is dis- charged ....................... 485
If your vehicle overheats 490
If the vehicle becomes stuck .................................... 493
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 496
Fuel information ............ 505
Tire information ............. 507
8-2. Customization Customizable features .. 517
8-3. Initialization Items to initialize ........... 531
9-1. For owners Reporting safety defects for U.S. owners................. 534Reporting safet
y defects for
Canadian owners ........ 535
Seat belt instructions for Canadian owners (in
French) ........................ 535
SRS airbag instructions for Canadian owners (in
French) ........................ 537
Headlight aim instructions for Canadian owners (in
French) ........................ 544
What to do if... (Trouble- shooting) ..................... 548
Alphabetical Index ........ 551
8Vehicle specifications
9For owners
Index
15Pictorial index
Precautions against winter season ......................................P.334
To prevent freezing (windshield wiper de-icer)
*...................P.347
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.385
Replacing the wiper insert .................................... ...............P.429
Fuel filler door ............................................... .....................P.249
Refueling method ............................................... ..................P.249
Fuel type/fuel tan k capacity .................................................P.497
Tires ....................................................................................P.409
Tire size/inflation pressure ................................... ................P.502
Winter tires/tire chain ........................................ ...................P.334
Checking/rotation/tire pressure warning system
*.................P.409
Coping with flat tires......................................... ....................P.471
Hood ....................................................................................P.398
Opening ........................................................ .......................P.398
Engine oil ..................................................... ........................P.498
Coping with overheat ........................................... ................P.490
Warning messages ..............................................................P.466
Headlights..................................................... ......................P.237
Turn signal lights ...............................................................P.230
Parking lights .....................................................................P.237
Daytime running lights .. ....................................................P.237
Side marker lights ............................................. .................P.237
Fog lights
*............................................................... ............P.244
LED accessory lights
*........................................................P.237
Stop lights/tail lights/turn s ignal lights ....................P.230, 237
Tail lights .................................................... ........................P.237
Light bulbs of the exterior lights for driving
(Replacing method: P.439, Watts: P.504)
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681-3. Emergency assistance
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada. Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
Safety information for
Safety Connect
2004-1. Before driving
WARNING
■When braking
●When the brakes are wet, drive
more cautiously.
Braking distance increases
when the brakes are wet, and
this may cause one side of the
vehicle to brake differently than
the other side. Also, the parking
brake may not securely hold the
vehicle.
●If the electroni cally controlled
brake system does not operate,
do not follow other vehicles
closely and avoid hills or sharp
turns that require braking.
In this case, braking is still pos-
sible, but the brake pedal
should be depressed more
firmly than usual. Also, the brak-
ing distance will increase. Have
your brakes fixed immediately.
●The brake system consists of 2
or more individual hydraulic sys-
tems; if one of the systems fails,
the other will still operate. In this
case, the brake pedal should be
depressed more firmly than
usual and the braking distance
will increase. Have your brakes
fixed immediately.
■If the vehicle becomes stuck
Do not spin the wheels exces-
sively when any of the tires is up
in the air, or the vehicle is stuck in
sand, mud, etc. This may damage
the driveline components or pro-
pel the vehicle forward or back-
ward, causing an accident.
NOTICE
■When driving the vehicle
●Do not depress t he accelerator
and brake pedals at the same
time during drivin g, as this may
restrain the hybrid system out-
put.
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.
●When driving over bumps in the
road, drive as slowly as possible
to avoid damaging the wheels,
underside of the vehicle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Hold the steering wheel firmly and
gradually depress the brake pedal
to slow down the vehicle.
Information on what to do in case
of a flat tire ( P.471)
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain, etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
2064-1. Before driving
■Before towing
Check that the fo llowing conditions
are met:
●Ensure that your vehicle’s tires
are properly inflated. ( P.502)
●Trailer tires are inflated according
to the trailer manufacturer’s rec-
ommendation.
●All trailer lights work as required
by law.
●All lights work each time you con-
nect them.
●The trailer ball is set at the proper
height for the coupler on the
trailer.
●The trailer is level when it is
hitched.
Do not drive if th e trailer is not
level, and check for improper
tongue weight, overloading, worn
suspension, or other possible
causes.
●The trailer cargo is securely
loaded.
●The rear view mirr ors conform to
all applicable fede ral, state/provin-
cial or local regulations. If they do
not, install rear view mirrors
appropriate for towing purposes.
■When towing a trailer
Disable the following systems, as
the systems may no t operate prop-
erly.
●LTA (Lane Tracing Assist)
( P.268)
Trailer towing
Your vehicle is designed
primarily as a passenger-
and-load-carrying vehicle.
Towing a trailer can have an
adverse impact on handling,
performance, braking, dura-
bility, and fuel consump-
tion. For your safety and the
safety of others, you must
not overload your vehicle or
trailer. You must also
ensure that you are using
appropriate towing equip-
ment, that the towing equip-
ment has been installed
correctly and used properly,
and that you employ the
requisite driving habits.
Vehicle-trailer stability and
braking performance are
affected by trailer stability,
brake performance and set-
ting, trailer brakes, the hitch
and hitch systems (if
equipped).
To tow a trailer safely, use
extreme care and drive the
vehicle in accordance with
your trailer’s characteris-
tics and operating condi-
tions.
Toyota warranties do not
apply to damage or mal-
function caused by towing a
trailer for commercial pur-
poses.
Contact your Toyota dealer for
further information about addi-
tional requirements such as a
towing kit, etc.
2424-3. Operating the lights and wipers
fog, mist, ice, dirt, etc.
• The windshield is cracked or dam- aged
• The front camera is deformed or
dirty
• When the temperature of the front
camera is extremely high
• Surrounding brightness levels are equal to those of h eadlights, tail
lights or fog lights
• When headlights or tail lights of vehicles ahead are turned off,
dirty, changing color, or not aimed
properly
• When the vehicle is hit by water,
snow, dust, etc. fr om a preceding
vehicle
• When driving thr ough an area of
intermittently changing brightness
and darkness
• When frequently and repeatedly
driving ascending/descending
roads, or roads with rough, bumpy
or uneven surfaces (such as
stone-paved roads, gravel roads,
etc.)
• When frequently and repeatedly
taking curves or driving on a wind-
ing road
• There is a highly reflective object
ahead of the vehicle, such as a
sign or mirror
• The back of a vehicle ahead is
highly reflective, such as a con-
tainer on a truck
• The vehicle’s headlights are dam-
aged or dirty, or are not aimed
properly
• The vehicle is listing or tilting due
to a flat tire, a trailer being towed,
etc.
• The high beams and low beams
are repeatedly being switched
between in an abnormal manner
• The driver believes that the high
beams may be causing problems
or distress to other drivers or
pedestrians nearby
■If “Headlight System Malfunc-
tion Visit Your D ealer” is dis-
played on the multi-information
display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
■Temporarily lowering sensor
sensitivity
The sensitivity of the sensor can be
temporarily lowered.
1 Turn the power switch to OFF
while the following conditions are
met.
●The headlight switch is in or
position.
●The headlight switch lever is in
high beam position.
●Automatic High Beam switch is
on.
2 Turn the power switch to ON.
3 Within 60 seconds after step 2,
repeat pulling the headlight
switch lever to the original posi-
tion then pushing it to the high
beam position qui ckly 10 times,
then leave the lever in the origi-
nal position.
4 If the sensitivity is changed, the
Automatic High Beam indicator
is turn on and off 3 times.
Automatic High Beam (headlights)
may turn on even when the vehicle
is stopped.
■Switching to the high
beams
Push the lever away from you.
The Automatic High Beam indicator
will turn off and the headlight high
beam indicator will turn on.
Pull the lever to its original position
to activate Automatic High Beam
system again.
Turning the high beams
on/off manually