4837-2. Steps to take in an emergency
7
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.523)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.157)
●The electronic key function may
have stopped. ( P.157)
Use the mechanical key
( P.134) in order to perform the
following operations.
1 Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
2 Opens the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: These settings must be custom- ized at your Toyota dealer.
If the electronic key
does not op erate prop-
erly (vehicles with
smart key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.157)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction, or other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors
4847-2. Steps to take in an emergency
1Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is
displayed on the multi-infor-
mation display.
4 Press the power switch
shortly and firmly.
In the event that t he hybrid system
still cannot be started, contact your
Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the
parking brake and press the power
switch as you normally do when
stopping the hybrid system.
■Replacing the key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediately when the bat-
tery is depleted. ( P.433)
■Alarm (if equipped) (for Canada)
Using the mechanical key to lock
the doors will not set the alarm sys-
tem.
If a door is unl ocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered.
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed.
( P.222)
WARNING
■When using the mechanical
key and operating the power
windows or the moon roof (if
equipped) or panoramic
moon roof (if equipped)
Operate the power window or the
moon roof or panoramic moon
roof after checking to make sure
that there is no possibility of any
passenger having any of their
body parts caught in the window
or the moon roof or panoramic
moon roof. Also, do not allow chil-
dren to operate the mechanical
key. It is possible for children and
other passengers to get caught in
the power window or the moon
roof or panoramic moon roof.
Starting the hybrid sys-
tem
4857-2. Steps to take in an emergency
7
When trouble arises
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Vehicles with alarm system:
Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the ala rm may activate and the doors locked. (
P.83)
2 Open the hood ( P.398) and
fuse box cover.
Push claws and to com-
pletely release the lock, and then lift
up the cover.
3 Open the exclusive jump
starting terminal cover.
4 Connect a positive jumper cable clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to
If the 12-volt battery is
discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your
Toyota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem
AB
A
B
C
4867-2. Steps to take in an emergency
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery term inal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclu -
sive jump starting terminal and any moving parts as shown in th e
illustration
5 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the 12-volt battery
of your vehicle.
6 Vehicles without smart key
system: Maintain the engine
speed of the second vehicle
and start the hybrid system of
your vehicle.
Vehicles with smart key sys-
tem: Maintain the engine
speed of the second vehicle
and start the hybrid system of your vehicle by turning the
power switch to ON.
7 Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on,
contact your Toyota dealer.
8 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
9 Close the exclusive jump
starting terminal cover, and
reinstall the fuse box cover to
its original position.
Once the hybrid system starts,
D
A
B
C
D
4877-2. Steps to take in an emergency
7
When trouble arises
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be
started by push-starting.
■To prevent 12-vol t battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stor ed in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.531)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-volt battery termi-
nals, contact your Toyota dealer.
■Charging the 1 2-volt battery
The electricity stor ed in the 12-volt
battery will discharge gradually even
when the vehicle is not in use, due
to natural discharge and the drain-
ing effects of certa in electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges aut omatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery (vehicles
without smart key system)
The hybrid system may not start on
the first attempt after the 12-volt bat-
tery has recharged but will start nor-
mally after the second attempt. This
is not a malfunction.
■When recharging or replacing
the 12-volt battery (vehicles
with smart key system)
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote c ontrol or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attempt after the 12-
volt battery has recharged but will
start normally after the second
attempt. This is n ot a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch to OFF.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
■When replacing t he 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
Type A:
Use a battery that the case size is
same as the previous one (LN1), 20
hours rate capacity (20HR) is equiv-
alent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(285A) or greater.
Type B:
4887-2. Steps to take in an emergency
Use a battery that the case size is
same as the previous one (LN1), 20
hours rate capacity (20HR) is equiv-
alent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(286A) or greater.
Type C:
Use a battery that the case size is
same as the previous one (LN2), 20
hours rate capacity (20HR) is equiv-
alent (55Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(345A) or greater.
• If the sizes differ, the 12-volt bat-
tery cannot be properly secured.
• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and hybrid system may not be
able to start.
●Use a ventilation t ype calcium bat-
tery
●Use a 12-volt battery with a han-
dle. If a 12-volt b attery without a
handle is used, removal is more
difficult.
●When removing the 12-volt bat-
tery: P.408
●After replacing, firmly attach the
following items to the exhaust hole
of the 12-volt battery.
• Use the exhaust hose that was attached to the 12-volt battery
before replacing an d confirm that
it is firmly connected to the hole
section of t he vehicle.
• Use the exhaust hole plug included with the new 12-volt bat-
tery or the one installed on the
battery prior to t he replacement.
(Depending on the new 12-volt
battery installed, the exhaust hole
may be plugged.)
For details, consult your Toyota
dealer. Exhaust hole
Exhaust hose
Hole section of the vehicle
WARNING
■When removing the battery
terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, leading to a fire
in addition to ele ctrical shocks
and death or serious injury.
■Avoiding 12-volt battery fires
or explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the 12-volt battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
A
B
C
4897-2. Steps to take in an emergency
7
When trouble arises
WARNING
●Do not smoke, use matches,
cigarette lighters or allow open
flame near the 12-volt battery.
■12-volt battery precautions
The 12-volt battery contains poi-
sonous and corrosi ve acidic elec-
trolyte, while related parts contain
lead and lead compounds.
Observe the following precautions
when handling the 12-volt battery:
●When working with the 12-volt
battery, always wear safety
glasses and take care not to
allow any battery fluids (acid) to
come into contact with skin,
clothing or the vehicle body.
●Do not lean over the 12-volt bat-
tery.
●In the event that battery fluid
comes into contact with the skin
or eyes, immediately wash the
affected area with water and
seek medical attention.
Place a wet sponge or cloth
over the affected area until
medical attention can be
received.
●Always wash your hands after
handling the 12-volt battery sup-
port, terminals, and other bat-
tery-related parts.
●Do not allow child ren near the
12-volt battery.
■After recharging the 12-volt
battery
Have the 12-volt battery
inspected at your Toyota dealer
as soon as possible.
If the 12-volt battery is deteriorat-
ing, continued use may cause the
12-volt battery to emit a malodor-
ous gas, which may be detrimen-
tal to the health of passengers.
■When replacing the 12-volt
battery
●For information regarding 12-
volt battery rep lacement, con-
tact your Toyota dealer.
●After replacing, s ecurely attach
the exhaust hose and exhaust
hole plug to the exhaust hole of
the replaced 12-volt battery. If
not properly installed, gases
(hydrogen) may leak into the
vehicle interior, and there is the
possible danger of the gas ignit-
ing and exploding.
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan, etc.
■To prevent damaging the
vehicle
The exclusive jump starting termi-
nal is to be used when charging
the 12-volt battery from another
vehicle in an emergency. It cannot
be used to jump start another
vehicle.
4988-1. Specifications
Front
Rear
*: The model code is indicated on the Certification Regulation Label.
( P.496)
■Oil capacity (Drain and refill reference*)
*: The engine oil capacity is a reference quantity to be used whe n changing
the engine oil. Warm up the engine and turn off the hybrid system, wait
more than 5 minutes, a nd check the oil level on the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is used in your Toyota vehicle.
Use Toyota approved “Toyota
Electric motor (traction motor)
TypePermanent magnet synchronous motor
Maximum output88 kW
Maximum torque149 ft•lbf (202 N•m, 20.6 kgf•m)
TypePermanent magnet synchronous motor
Maximum output40 kW
Maximum torque89.2 ft•lbf (121 N•m, 12.3 kgf•m)
Hybrid battery (traction battery)
Model code*AXAH54LAXAL54L
TypeNickel-Metal hydride
batteryLithium-ion battery
Voltage7.2 V/module3.6 V/cell
Capacity6.5 Ah (3HR)3.7 Ah
Quantity34 modules70 cells
Nominal voltage244.8 V252.0 V
Lubrication system
With filter4.8 qt. (4.5 L
, 4.0 Imp. qt.)
Without filter4.4 qt. (4.2 L, 3.7 Imp. qt.)