2023 TOYOTA RAV4 HYBRID battery

4356-3. Do-it-yourself maintenance
6
Maintenance and care
WARNING
■Battery precautions
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a b attery into a
part of your body, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pressure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.

447
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers .... 448
If your vehicle has to be stopped in an emergency.................................. 449
If the vehicle is submerged or water on the road is ris-
ing ............................. 450
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 451
If you think something is wrong ........................ 455
If a warning light turns on or a warning buzzer sounds
.................................. 456
If a warning message is dis- played........................ 466
If you have a flat tire.... 471
If the hybrid system will not start ........................... 480
If you lose your keys ... 481
If the fuel filler door cannot be opened ................. 482
If the electronic key does not operate properly (vehi-
cles with smart key sys-
tem) ........................... 483
If the 12-volt battery is dis- charged ..................... 485
If your vehicle overheats .................................. 490If the vehicle becomes
stuck .......................... 493

4647-2. Steps to take in an emergency
■Electric power steering system
warning light (warning buzzer)
When the 12-volt battery charge
becomes insufficien t or the voltage
temporarily drops, the electric power
steering system warning light may
come on and the warning buzzer
may sound.
■When the tire pressure warning
light comes on (vehicles with
tire pressure warning system)
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.471
If none of the tires are punctured:
Turn the power swi tch to OFF then
turn it to ON.
Check if the tire pressure warning
light comes on or blinks.
If the tire pressure warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle insp ected by your
Toyota dealer immediately.
If the tire pressure warning light
comes on
1 After the temperature of the tires
has lowered suff iciently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.414)
■The tire pressure warning light
may come on due to natural
causes (vehicles with tire pres-
sure warning system)
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this case, adjusting the tire inflation pressure will turn off the
warning ligh
t (after a few minutes).
■When a tire is replaced with a
compact spare tire (vehicles
with tire pressure warning sys-
tem)
The compact spare tire is not
equipped with a tire pressure warn-
ing valve and tran smitter. If a tire
goes flat, the tire pressure warning
light will not turn off even though the
flat tire has been replaced with the
spare tire. Replace the spare tire
with the standard tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.
■Conditions that the tire pres-
sure warning system may not
function properly (vehicles with
tire pressure warning system)
 P.412
WARNING
■If a warning light comes on or
a warning buzzer sounds
when a warning message is
shown on the multi-informa-
tion display
*
Check and follow the message
shown on the multi-information
display.
Failure to do so may result in
death or serious injury.
*: Warning lights illuminate in red
or yellow and the warning
buzzer beeps once or sounds
continuously.

4677-2. Steps to take in an emergency
7
When trouble arises
systems such as PCS (Pre-Colli-
sion system) or the dynamic radar
cruise control with full-speed
range is operating. If a warning
message is shown, be sure to
decelerate the vehicle or follow
the instruction sh own on the multi-
information display.
• A warning message is shown
when Brake Override System
operates. ( P.196)
• A warning message is shown
when Drive-Start Control or Park-
ing Support Brake (if equipped)
( P.201, 312) operates. Follow
the instructions o n the multi-infor-
mation display.
●If a message about an operation
of the power switch is shown (if
equipped)
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is shown
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
shown
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the
open door or replenishing a con- sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dea ler immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc-
tion”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction”
• “Engine Coolant Temp High” ( P.490)
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toyota
dealer. Continuing to drive the vehi-
cle may be dangerous.
• “Oil Pressure Low”
• “Braking Power Low”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the follo wing correction
procedure.
• Cleaning the hybrid battery (trac- tion battery) air intake vents
( P.426)
If the warning message is shown
even if the vents ar e cleaned, have
the vehicle inspected by your
Toyota dealer.

4687-2. Steps to take in an emergency
■If “Hybrid System Overheated
Output Power Reduced” is
shown
The message may be shown when
driving under severe operating con-
ditions. (For example, when driving
up a long steep hill or driving up a
steep hill in reverse.)
Coping method: P.490
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is shown
This message may be displayed
when the shift lever is in N.
As the hybrid batte ry (traction bat-
tery) cannot be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is shown
This message is displayed when the
hybrid battery (traction battery)
charge has become extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift to P when Parked” is
shown (if equipped)
Message is displayed when the
driver’s door is opened without turn-
ing the power switch to OFF with the
shift lever in any position other than
P.
Shift the shift lever to P.
■If “Shift is in N Release Acceler-
ator Before Shif ting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D or R.
■If “Press Brake when Vehicle is
Stopped Hybrid System may
Overheat” is shown
Message is displayed when the accelerator pedal is depressed to
maintain the vehicl
e position when
stopped on a upward slope, etc.
If this continues, the hybrid system
may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power OFF to Conserve
Battery” is shown (if equipped)
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, operate the hybrid system
for approximately 5 minutes to
recharge the 12- volt battery.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level o f the engine oil,
and add engine oil if necessary.
This message may be displayed if
the vehicle is stopped on a slope.
Move the vehicle to a level surface
and check if the message disap-
pears.
■If “Maintenance Required
Soon” is shown
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the m essage after the
maintenance is performed.
(  P.391)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is shown
Indicates that all maintenance is
required to correspond to the driven

4697-2. Steps to take in an emergency
7
When trouble arises
distance on the maintenance sched-
ule*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
(  P.391)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Engine Maintenance
Required Visit Your Dealer” is
shown
The engine or an engine component
is malfunctioning. Have the vehicle
inspected by your Toyota dealer
immediately.
■If a message that indicates the
malfunction of front camera is
displayed
The following sys tems may be sus-
pended until the pr oblem shown in
the message is resolved. ( P.255,
456)
●PCS (Pre-Collis ion System)
●LTA (Lane Tracing Assist)
●AHB (Automatic High Beam)
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with
full-speed range
*: If equipped
■If a message that indicates the
malfunction of radar sensor is
displayed
The following sys tems may be sus-
pended until the pr oblem shown in
the message is resolved. ( P.255,
P.456)
●PCS (Pre-Collis ion System)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “Radar Cruise Control
Unavailable See Owner’s Man-
ual” is shown
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes and coping meth-
ods: P.255)
■If “Radar Cruise Control
Unavailable” is shown
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the sys-
tem when it becomes available
again.
■Warning buzzer
 P.463
WARNING
■If a warning light comes on or
a warning buzzer sounds
when a warning message is
shown on the multi-informa-
tion display
 P.464
NOTICE
■“High Power Consumption
Partial Limit On AC/Heater
Operation” is frequently
shown
There is a possible malfunction
relating to the charging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by your Toyota dealer.

4707-2. Steps to take in an emergency
NOTICE
■If “Maintenance Required For
Traction Battery At Your
Dealer” is shown
The hybrid battery (traction bat-
tery) is scheduled to be inspected
or replaced. Have the vehicle
inspected by your Toyota dealer
immediately.
●Continuing to dri ve the vehicle
without having the hybrid bat-
tery (traction battery) inspected
will cause the hybrid system not
to start.
●If the hybrid system does not
start, contact your Toyota
dealer immediately.

4807-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.483)
 There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. ( P.249)
 There may be a malfunction
in the immobilizer system.
( P.80)
 The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.481)
 There is a possibility that the
temperature of the hybrid bat- tery (traction battery) is
extremely low (approximately
below -22°F [-30°C]). (
P.76,
217, 220)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.485)
 The 12-volt battery terminal
connections may be loose or
corroded. ( P.408)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.485)
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.408)
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown.
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.217,
219)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume
The interior lights and
headlights do not turn on,
or the horn does not
sound