691-3. Emergency assistance
RAIZE_OM_General_BZ358E
For safety and security
1
Emergency Notification Services
⬛Automatic Emergency Calls
If any airbag deploys, the system is designed to automatically call the eCall
control center.* The answering operat or receives the vehicle’s location,
the time of the incident and the vehicle VIN, and attempts to speak with
the vehicle occupants to assess the situation. If the occupants are unable
to communicate, the operator automati cally treats the call as an emer-
gency and contacts the nearest emerge ncy services provider (999 system
etc.) to describe the situation and request that assistance be sent to the
location.
*In some cases, the call cannot be made. ( ➞P. 7 0 )
⬛Manual Emergency Calls
In the event of an emergency, press the “SOS” button to call the eCall con-
trol center.* The answering operator will determine your vehicle’s loca-
tion, assess the situation, and dispatch the necessa ry assistance required.
If you accidentally press the “SOS” button, tell the operator that you are not experi-
encing an emergency.
*In some cases, the call cannot be made. ( ➞P. 7 0 )
Indicator lights
When the engine switch is turned to “ON”, the red indicator light will illumi-
nate for 10 seconds and then the gree n indicator light will illuminate, indi-
cating that the system is enabled. The indicator lights indicate the following:
⚫If the green indicator light illuminat es and stays on, the system is ena-
bled.
⚫If the green indicator light flashe s twice per second, an automatic or
manual Emergency Call is being made.
⚫If no indicator lights illuminate, the system is not enabled.
⚫If the red indicator light illuminates at any time other than immediately
after the engine switch is turned to “ON”, the system may be malfunc-
tioning or the backup battery may be depleted.
⚫If the red indicator light blinks for approximately 30 seconds during an
Emergency Call, the call has been disconnected or the cellular network
signal is weak.
The service life of the backup battery does not exceed 3 years.
RAIZE_OM_General_BZ358E.book 69 ページ ２０２２年５月１７日 火曜日 午後１時５９分
