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372
RAIZE_OM_General_BZ358E
7-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recomm end having your vehicle towed by
your Toyota dealer or commercial towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
Situations when it is necessary to contact dealers before towing
The following may indicate a problem with your transmission.
Contact your Toyota dealer or commercial towing service before towing.
⚫The engine is running but the vehicle does not move.
⚫The vehicle makes an abnormal sound.
Towing with a wheel-lift type truck
▶From the front
Release the parking brake.▶From the rear
Use a towing dolly under the front
wheels.
KBRO720101KBRO720103
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3747-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
Using a flatbed truck
If your vehicle is transported by a
flatbed truck, it should be tied down
at the locations shown in the illustra-
tion.
After transportation, restore the lid
attached to the rear side.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
NOTICE
⬛Using a flatbed truck
Do not overly tighten the tie downs or the vehicle may be damaged.
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be tempo-
rarily towed using cables or chains secured to the emergency towing eye-
lets. This should only be attempted on hard surfaced roads for at most 80
km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes.
The vehicle’s wheels, drive train, ax les, steering and brakes must be in
good condition.
KBRO720104
KBRO720105
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3757-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
Emergency towing procedure
To have your vehicle towed by another vehicle, the towing eyelet must be
installed to your vehicle. Install the towing eyelet using the following procedure.
aTake out the wheel nut wrench and towing eyelet (➞ P. 397)
b Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
cInsert the towing eyelet into the
hole and tighten partially by
hand.
d Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
e Securely attach cables or ch ains to the towing eyelet.
Take care not to damage the vehicle body.
fEnter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to “ON”.
gShift the shift lever to N and release the parking brake.
When the shift lever cannot be shif ted (continuously variable transmis-
sion): ➞P. 191
KBRO720106E
KBRO720108TN
KBRO720109TN
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3767-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
⬛While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
⬛Wheel nut wrench
The wheel nut wrench is stored at the bottom of the front left seat. ( ➞P. 397)
⬛After towing
Remove the towing eyelet and secu rely attach the cover in place.
WARNING
Observe the following precautions. Failure to do so may result in death or seri-
ous injury.
⬛While towing
⚫When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eyelets,
cables or chains may become damaged, broken debris may hit people, and
cause serious damage.
⚫Do not turn the engine switch “OFF”.
There is a possibility that the steerin g wheel is locked and cannot be oper-
ated.
⬛Installing towing eyelets to the vehicle
Make sure that towing eyelets are instal led securely. If not securely installed,
towing eyelets may come loose during towing.
NOTICE
⬛To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
⬛When the engine switch malfunctions (vehicles with key-free system)
Since the steering wheel cannot be unloc ked, towing by rope is not possible.
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3777-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
Visible symptoms
⚫Fluid leaks under the vehicle
(Water dripping from the air co nditioning after use is normal)
⚫Flat-looking tires or uneven tire wear
⚫High engine coolant temperature warning light flashes or comes on
Audible symptoms
⚫Changes in exhaust sound
⚫Excessive tire squeal when cornering
⚫Strange noises related to the suspension system
⚫Pinging or other noises related to the engine
Operational symptoms
⚫Engine misfire, stumbling or running roughly
⚫Appreciable loss of power
⚫Vehicle pulls heavily to one side when braking
⚫Vehicle pulls heavily to one side when driving on a level road
⚫Loss of brake effectiveness, spongy feeling, pedal almost touches the
floor
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3797-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E ✽
: If equipped
When trouble arises
7
If a warning light turns on
If a warning light remains on or flashes, remain calm and take the
following actions. Even if the warn ing light lights up or flashes then
goes out, it is not a malfunction. However, if the same phenomenon
occurs again, have the vehicle inspected at your Toyota dealer.
Warning light/Warning buzzers list
Warning lightsWarning light name/Warning content/Action to take
Brake system warning light (warning buzzer *1)
⦁Low brake fluid level
⦁Malfunction in the brake system
➞ Immediately stop the vehicle in a safe place and contact your
Toyota dealer. Continuing to drive the vehicle is dangerous.
Charging system warning light✽
Malfunction in the vehicle’s charging system
➞ Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
Low engine oil pressure warning light✽ (warning buzzer)
Abnormal engine oil pressure
➞ Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
(Red light
flashing or lit)
High coolant temperature warning light
Abnormal engine coolant temperat ure (light changes from flash-
ing to lit as the temperature rises ➞P. 412.)
➞ Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
Malfunction indicator lamp
⦁Malfunction in the electron ic engine control system
⦁Electronic control throttle error
➞ Have the vehicle inspected at your Toyota dealer immedi-
ately.
Continuously variable transmission warning light✽
Malfunction of the continuously variable transmission electronic
control system
➞ Have the vehicle inspected at your Toyota dealer immedi-
ately.
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3807-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E ✽
: If equipped
SRS warning light
⦁Malfunction in the SRS airbag system
⦁Malfunction in the seat belt pr etensioner & force limiter system
➞ Have the vehicle inspected at your Toyota dealer immedi-
ately.
ABS warning light
Malfunction in the ABS system
➞ Have the vehicle inspected at your Toyota dealer immedi-
ately.
(Red)
Electric power steering system warning light (warning buzzer)
Malfunction in EPS (Electric Power Steering) system
➞ Have the vehicle inspected at your Toyota dealer immedi-
ately.
*2
(Yellow)
Electric power steering system warning light (warning buzzer)
Low battery voltage/Electric power steering overheating
➞ Steering wheel operation becomes heavy. Restrain from
operating the steering wheel fo r a short while. When about
10 minutes has passed, it will return to its usual weight.
Front corner sensor/Reverse sensor indicator✽ (warning buzzer)
Master warning light
✽
Malfunction of the front corner sensors or reverse sensor
➞ Have the vehicle inspected at your Toyota dealer.
Slip indicator
⦁Malfunction in the brake assist
⦁Malfunction in the VSC system
⦁Malfunction in the TRC system (Flashes when VSC/TRC is
activated ➞P. 233)
⦁Malfunction in the hill-sta rt assist control system
➞ Have the vehicle inspected at your Toyota dealer.
(Flashing)
BSM OFF indicator✽
Area surrounding radar sensor on rear bumper ( ➞P. 214) is cov-
ered with rain, snow, ice, dirt, etc.
➞ Remove the rain, snow, ice, dirt, etc. If flashing persists even
after some time has elapsed since removal, have the vehicle
inspected at your Toyota dealer.
Warning lightsWarning light name/Warning content/Action to take
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3817-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E ✽
: If equipped
When trouble arises
7
(Flashing)
RCTA OFF indicator✽
Area surrounding radar sensor on rear bumper ( ➞P. 214) is cov-
ered with rain, snow, ice, dirt, etc.
➞ Remove the rain, snow, ice, dirt, etc. If flashing persists even
after some time has elapsed since removal, have the vehicle
inspected at your Toyota dealer.
(Flashing)
Brake Override System warning light✽
Malfunction in the Brake Override System
➞ Have the vehicle inspected at your Toyota dealer.
(Lit)
Brake Override System warning light✽
When the Brake Override System is activated
➞ Release your foot from the accelerator pedal
Open door warning light*3✽ (warning buzzer*4)
At least one of the doors or the hood is not completely closed
➞ Close all doors and/or the hood
Low fuel level warning light
Fuel level has become approx. 5.5 L (1.5 gal., 1.2 Imp.gal.) or
lower
➞ Refuel the vehicle
Driver’s/front passenger’s seat belt reminder warning light*6
(warning buzzer*5)
Driver’s/front passenger’s seat belt is not fastened
➞ Wear a seat belt
Rear seat belt reminder warning light*7, 8 (warning buzzer*9)
Rear seat belt is not fastened
➞ Wear a seat belt
Speed warning light (warning buzzer)✽
Indicates that your vehicle speed reaches or exceeds 120 km/h
(75 mph).
➞ Slow down to 120 km/h (75 mph) or less.
Warning
lightsWarning light name/Warning content/Action to take
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