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3466-3. Do-it-yourself maintenance
RAIZE_OM_General_BZ358E✽
: If equipped
d Attach the cover
Check to see if the indicator blinks
when you press the switch
⬛Replacing the battery
Incorrect handling could damage the key. If you are not comfortable with
replacing the battery yourself, contact your Toyota dealer.
⬛When the components of the electronic key✽ get separated
See the figure below and assemble them.
When you assemble, keep the pr otruded part to face down.
⬛Use a CR2032 lithium battery
⚫Batteries can be purchased at your Toyo ta dealer, local electrical appliance
shops or camera stores.
⚫Replace only with the same or equivalent type recommended by the manufacturer.
⚫Dispose of used batteries according to local laws.
⬛When the battery of the electronic key✽ is low
You will experience the following:
⚫The key-free system or wireless remote control will not start
⚫The activation range becomes short
⚫The indicators do not flash
KBRO620604
KBRO620605
Protruded part
Maintenance.fm 346 ページ 2022年6月17日 金曜日 午前9時6分
Page 367 of 516

365
7
RAIZE_OM_General_BZ358E
When trouble arises
7-1. Essential information
Emergency flashers .................. 366
If your vehicle has to be stopped in an emergency ......................... 367
Fire extinguisher........................ 369
If the vehicle is submerged or water on the road is rising ... 371
7-2. Steps to take in an emergency
If your vehicle needs to be towed ........................................ 372
If you think something is wrong ........................................ 377
Fuel pump shut off system ..... 378
If a warning light turns on....... 379
When warning messages are displayed .................................. 387
If you have a flat tire ................. 396
If the engine does not start .... 405
If the electronic key does not work properly (vehicles with key-free
system) ...................................... 406
If the vehicle battery is discharged ............................... 408
If your vehicle overheats ......... 412
If the vehicle has become stuck .......................................... 415
RAIZE_OM_General_BZ358E.book 365 ページ 2022年5月17日 火曜日 午後1時59分
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3757-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
Emergency towing procedure
To have your vehicle towed by another vehicle, the towing eyelet must be
installed to your vehicle. Install the towing eyelet using the following procedure.
aTake out the wheel nut wrench and towing eyelet (➞ P. 397)
b Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
cInsert the towing eyelet into the
hole and tighten partially by
hand.
d Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
e Securely attach cables or ch ains to the towing eyelet.
Take care not to damage the vehicle body.
fEnter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to “ON”.
gShift the shift lever to N and release the parking brake.
When the shift lever cannot be shif ted (continuously variable transmis-
sion): ➞P. 191
KBRO720106E
KBRO720108TN
KBRO720109TN
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3767-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
⬛While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
⬛Wheel nut wrench
The wheel nut wrench is stored at the bottom of the front left seat. ( ➞P. 397)
⬛After towing
Remove the towing eyelet and secu rely attach the cover in place.
WARNING
Observe the following precautions. Failure to do so may result in death or seri-
ous injury.
⬛While towing
⚫When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eyelets,
cables or chains may become damaged, broken debris may hit people, and
cause serious damage.
⚫Do not turn the engine switch “OFF”.
There is a possibility that the steerin g wheel is locked and cannot be oper-
ated.
⬛Installing towing eyelets to the vehicle
Make sure that towing eyelets are instal led securely. If not securely installed,
towing eyelets may come loose during towing.
NOTICE
⬛To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
⬛When the engine switch malfunctions (vehicles with key-free system)
Since the steering wheel cannot be unloc ked, towing by rope is not possible.
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Page 380 of 516
3787-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
Fuel pump shut off system
If the engine stalls due to a strong external impact, the fuel pump
shut off system may be operating. The fuel pump shut off system is a
device that prevents secondary disasters such as fires by stopping
the supply of fuel to the engine.
Follow the procedure below to restart the engine after the system is
activated
a Turn the engine switch to “ACC” or “OFF”
b Restart the engine
WARNING
⬛Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto th e ground, the fuel system has been dam-
aged and is in need of repair. Do not restart the engine.
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3837-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
*5Driver’s/front passenger’s seat belt reminder warning buzzer:
If the vehicle speed becomes approx. 20 km/h (12 mph) or faster when the
driver’s/front passenger’s seat belt is unfastened, the warning buzzer will
sound intermittently for 30 seconds. Th en, if the driver’s/front passenger’s
seat belt is still unfastened, the buzzer w ill sound in a different tone for 90 sec-
onds.
*6Passenger detection sensor for front pa ssenger’s seat belt reminder warning
light:
If luggage is placed on the front passenger’s seat, the front passenger detec-
tion sensor may cause the warning light to flash even if a passenger is not sit-
ting in the seat.
If a cushion is placed on the seat, the sensor may not detect a passenger, and
the warning light may not operate properly.
*7A warning is displayed to the upper pa rt of the inside rear view mirror.
*8Rear seat belt reminder warning light:
The rear seat belt reminder light come s on when the engine switch is turned
“ON” with the rear seat belt not fastened, or when the rear seat belt is unfas-
tened.
The light turns off when the rear seat belt is fastened or approx. 60 seconds
(approx. 30 seconds if the warning buzz er is sounding) after the vehicle is
driven at the vehicle speed of appr ox. 20 km/h (12 mph) or faster.
The light also turns on when a rear do or is opened and closed while the rear
seat belt is unfastened at approx. 5 km/h (3 mph) or slower.
*9Rear seat belt reminder warning buzzer:
When any of the rear seat passengers un fasten their seat belt when the vehi-
cle speed is approx. 20 km/h (12 mph) or faster, the buzzer will continue to
sound for approx. 30 seconds. Once the warning buzzer starts sounding, it
will continue to sound for approx. 30 seconds even the vehicle is traveling at
approx. 20 km/h (12 mph) or slower.
The buzzer will stop when the rear seat belt is fastened or a rear door is
opened and closed while the vehicle is traveling at approx. 5 km/h (3 mph) or
slower.
*10Parking brake non-release warning buzzer:
The warning buzzer sounds when the vehicle speed reaches approx. 5 km/h
(3 mph) or faster with the parking brake being applied.
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3887-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E ✽
: If equipped
“Engine Control Sys-
tem Malfunction Visit
Your Dealer”
Malfunction in the electronic engine control
system
Electronic control throttle error
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“Transmission System
Malfunction Visit Your
Dealer”Malfunction in the e lectronic automatic
transmission control system
✽
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“SRS Airbag Malfunc-
tion Visit Your Dealer”
Malfunction in the SRS airbag system
Malfunction in the seat belt pretensioner &
force limiter system
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“ABS System Malfunc-
tion Visit Your Dealer”Malfunction in the ABS system
➞Have the vehicle inspected at your Toy-
ota dealer immediately.
“Power Steering Mal-
function Visit Your
Dealer”
(Red)
Malfunction in EPS (Electric Power Steering)
system
The warning buzzer will sound.
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“Steering Performance
Is Reduced Steering
Power Low”
(Yellow)
Low battery voltage/Electric power steering
overheating
The warning buzzer will sound.
➞ Steering wheel operation becomes
heavy. Restrain from operating the
steering wheel for a short while. When
about 10 minutes has passed, it will
return to its usual weight.
“Smart Entry & Start
System Malfunction
Visit Your Dealer”Malfunction in th e key-free system
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
Warning messages
Indicators/
Warning lights
Warning content/Action to take
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3897-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E ✽
: If equipped
When trouble arises
7
“Sonar Sensor Mal-
function Visit Your
Dealer”
Malfunction of the front corner sensors or
reverse sensors
✽
The warning buzzer will sound.
➞ Have the vehicle inspected at your Toy-
ota dealer.
“Sonar Sensor Func-
tion Stop”―
Degraded functionality of the front corner
sensors or reverse sensors
✽
The warning buzzer will sound.
➞ Check if the sonar is not covered with
rain, snow, ice, or dirt and remove those
attached.
“VSC System Malfunc-
tion Visit Your Dealer”
Malfunction in the brake assist
Malfunction in the VSC system
Malfunction in the TRC system
Malfunction in the hill -start assist control
system
➞ Have the vehicle inspected at your Toy-
ota dealer.
“BSM Malfunction Visit
Your Dealer”(Flashing)
(Flashing)Malfunction of the BSM✽
➞Have the vehicle inspected at your Toy-
ota dealer.
“BSM Temporary Una-
vailable”(Flashing)
(Flashing)
Degraded BSM function✽
If you use the function in an extremely hot
or cold environment or if the battery voltage
is lower or higher than the specified level,
the display is turned on.
➞ When the above causes are resolved, the
display will disappear.
If the display persists for a long time,
have the vehicle inspected at your Toy-
ota dealer.
Warning messages
Indicators/
Warning lights
Warning content/Action to take
RAIZE_OM_General_BZ358E.book 389 ページ 2022年5月17日 火曜日 午後1時59分