
2344-5. Using the driving support systems
RAIZE_OM_General_BZ358E
⬛Activation of ABS/VSC
ABS/VSC does not work at low speeds. The operation is the same as the nor-
mal brake.
⬛Activation sound and vibration of the ABS, brake assist, VSC, TRC, and hill-
start assist control
⚫A sound may be heard from the engine compartment when the brake pedal
is depressed repeatedly, when the engine is started or just after the vehicle
begins to move. This sound does not indicate that a malfunction has
occurred in any of these systems.
⚫Any of the following conditions may occur when the above systems are oper-
ating. None of them indicates that a malfunction has occurred.
⦁ Vibrations may be felt through th e vehicle body and steering wheel
⦁ A motor sound may be heard even after the vehicle has come to a stop
⦁ The brake pedal may pulsate slightly after the ABS is activated
⦁ The brake pedal may move down slightly after the ABS is activated
⬛EPS motor operation sound
When the steering wheel is operated, a motor sound (whirring sound) may be
heard, but this does not indicate a malfunction.
⬛Automatic reactivation of VSC and TRC
After turning the TRC and VSC systems off, the systems will return to the ready
state in the following situations:
⚫When the engine switch is turned to “OFF”
⚫If only the TRC system is turned off, when vehicle speed increases
If both the TRC and VSC systems are tu rned off, automatic reactivation will
not occur when vehicle speed increases.
⬛Reduced effectiveness of the EPS system
The effectiveness of the EPS system is reduced to prevent the system from
overheating when there is frequent steering input over an extended period of
time. The steering wheel ma y feel heavy as a result.
Should this occur, refrain from excessive steering input or stop the vehicle and
turn the engine off. It should re turn to normal within 10 minutes.
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365
7
RAIZE_OM_General_BZ358E
When trouble arises
7-1. Essential information
Emergency flashers .................. 366
If your vehicle has to be stopped in an emergency ......................... 367
Fire extinguisher........................ 369
If the vehicle is submerged or water on the road is rising ... 371
7-2. Steps to take in an emergency
If your vehicle needs to be towed ........................................ 372
If you think something is wrong ........................................ 377
Fuel pump shut off system ..... 378
If a warning light turns on....... 379
When warning messages are displayed .................................. 387
If you have a flat tire ................. 396
If the engine does not start .... 405
If the electronic key does not work properly (vehicles with key-free
system) ...................................... 406
If the vehicle battery is discharged ............................... 408
If your vehicle overheats ......... 412
If the vehicle has become stuck .......................................... 415
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3887-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E ✽
: If equipped
“Engine Control Sys-
tem Malfunction Visit
Your Dealer”
Malfunction in the electronic engine control
system
Electronic control throttle error
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“Transmission System
Malfunction Visit Your
Dealer”Malfunction in the e lectronic automatic
transmission control system
✽
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“SRS Airbag Malfunc-
tion Visit Your Dealer”
Malfunction in the SRS airbag system
Malfunction in the seat belt pretensioner &
force limiter system
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“ABS System Malfunc-
tion Visit Your Dealer”Malfunction in the ABS system
➞Have the vehicle inspected at your Toy-
ota dealer immediately.
“Power Steering Mal-
function Visit Your
Dealer”
(Red)
Malfunction in EPS (Electric Power Steering)
system
The warning buzzer will sound.
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“Steering Performance
Is Reduced Steering
Power Low”
(Yellow)
Low battery voltage/Electric power steering
overheating
The warning buzzer will sound.
➞ Steering wheel operation becomes
heavy. Restrain from operating the
steering wheel for a short while. When
about 10 minutes has passed, it will
return to its usual weight.
“Smart Entry & Start
System Malfunction
Visit Your Dealer”Malfunction in th e key-free system
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
Warning messages
Indicators/
Warning lights
Warning content/Action to take
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4117-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
WARNING
When trouble arises
7
⚫In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with plenty of water and seek medical
attention
Place a wet sponge or cloth over the affected area until medical attention
can be received
⚫If you accidentally swallow electrolyte
Drink a large quantity of water or milk. Get emergency medical attention
immediately.
⚫Always wash your hands after handling the battery and other peripheral
components
⚫Do not allow children near the battery
⬛After removing the battery fixing bracket and the battery terminal nut
Tighten them securely. If the nuts loosen while driving, it may cause a short cir-
cuit and result in a fire.
⬛To prevent damage to the vehicle
Do not start the vehicle by pushing or pulling it.
The catalytic converter may overheat and cause a fire.
NOTICE
⬛To prevent battery discharge
⚫Turn off the lights and air conditioning system when the engine is not run-
ning.
⚫If you stop for a long time due to a traffic jam or other situations, turn off
unnecessary electrical components.
⬛When handling jumper cables
When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fans or engine drive belt.
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4127-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
If your vehicle overheats
The following may indicate that your vehicle is overheating:
⚫High coolant temperat ure warning light (➞P. 379) is flashing or lit in red
⚫Vehicles with TFT color multi-information display: “Engine Coolant
Temp High” warning message ( ➞P. 387) is displayed
⚫A loss of engine power is experienced (the vehicle cannot reach
higher speeds, etc.)
⚫Steam comes out from th e engine compartment
Measures to take
⬛The high coolant temperature warn ing light is flashing or lit
a Stop the vehicle in a safe place an d turn OFF the air conditioning sys-
tem, and then stop the engine
b If you see steam:
After making sure that the steam has stopped, carefully lift the hood
If you do not see steam:
Carefully lift the hood
c After the engine has cooled
down sufficiently, inspect the
hoses and radiator core (radiat-
ing part) for any leaks
aCooling fan
b Radiator
If a large amount of coolant has leaked,
immediately contact your Toyota
dealer.
d Check that the amount of coolant
in the reservoir tank is between
“F” (upper limit) and “L” (lower
limit)
aReservoir tank
b “F” (upper limit)
c “L” (lower limit)
d Radiator cap
1
2KBRO721001N
1
3
4
2
KBRO721002N
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4157-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
If the vehicle has become stuck
Carry out the following procedures if the tires spin or the vehicle has
become stuck in mud, sand or snow:
a Make sure that the parking brake is applied. For continuously variable
transmission vehicles, set the shift lever to P, and for the manual trans-
mission vehicles, set it to N, then stop the engine
b Remove the dirt and snow from around the wheels
c Place wood, stones or some other material under the rear wheels to
help provide traction
d Restart the engine
e For continuously variable transmission vehicles, set the shift lever to D
or R. For the manual transmission ve hicles, make sure to set the gear
to 1 or R. Then, step on the accelerator pedal while exercising caution
If VSC/TRC is making it difficult to extricate the vehicle, turn off TRC or VSC/TRC.
( ➞ P. 233)
WARNING
⬛When attempting to free a stuck vehicle
If you choose to push the vehicle back an d forth to free it, make sure the sur-
rounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lu nge back suddenly as it becomes free.
Use extreme caution.
⬛When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause
an accident resulting in death or serious injury.
⬛To avoid damage to the transmission and other components
⚫Avoid spinning the wheels and depre ssing the accelerator pedal more than
necessary to race the engine. The tr ansmission or other parts may be dam-
aged, which may lead to an accident.
⚫Do not spin the wheels at high speed. The tires may rupture or overheat,
which may lead to an accident.
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442Alphabetical index
RAIZE_OM_General_BZ358E
Driving................................................. 166
Correct driving posture................ 30
Eco-friendly driving ..................... 169
Procedures ................................... 166
Winter driving tips ....................... 238
Driving on flooded roads ............... 176
E
eCall....................................................... 68
Electric power steering ................... 232
Electronic key
Not working properly ................. 406
Operating range .......................... 122
Running out of the key battery......................................... 406
Emergency brake signal (emergency stop signal) .............. 232
Emergency flashers (hazard lights) ................................ 366
Replacing light bulbs .................. 352
Switch ............................................. 366
Watts .............................................. 428
Emergency key
(mechanical key) ............................ 118
Emergency seat belt fixing mechanism ....................................... 33
Emergency stop signal (emergency brake signal) ........... 232
Ending screen ................................... 103
Engine Compartment ............................... 315
Engine switch ......... ............. 180, 184
Hood............................................... 311
How to start ......... ................ 180, 184
Identification number................. 420
Ignition switch ..... ................ 180, 184
Malfunction indicator lamp ....... 379
Overheating .................................. 412
The engine does not start ......... 405
Engine oil ............................................ 420
Checking ........................................ 316
Engine oil deterioration warning light.............................. 382
Engine oil deterioration warning reset ..................... 94, 112
Low engine oil pressure
warning indicator ..................... 379
Maintenance data ....................... 420
Preparation and inspection before winter ............................. 238
Engine switch Operation method .. ...........180, 184
Event Data Recorder (EDR) ................ 7
Exhaust gas .......................................... 47
Exterior light bulbs .......................... 352
Replacement procedure ............ 352
Watts .............................................. 428
F
Fire extinguisher .............................. 369
Floor jack ............................................ 314
Floor mats ............................................ 28
Fluid Brake .............................................. 427
Clutch ............................................. 427
Continuously variable
transmission .............................. 426
Manual transmission .................. 426
Fog lights ............................................ 201
Replacing light bulbs .................. 352
Switch ............................................. 201
Watts .............................................. 428
Front corner sensors ....................... 221
Front passenger’s seat belt
reminder warning light ............... 381
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448Alphabetical index
RAIZE_OM_General_BZ358E
Side turn signal lights..................... 196
Replacing light bulbs .................. 352
Turn signal lever .......................... 196
Watts .............................................. 428
Small container ................................. 270
Sonar ................................................... 221
Spare tire Inflation pressure ........................ 428
Spark plug .......................................... 425
Specifications .................................... 418
Speedometer ................................ 84, 85
Starter Starting the engine ............ 180, 184
The starter does not operate ... 405
Steering switches ............................. 262
Audio control ................................ 262
D assist switching ........................ 190
Steering wheel .................................. 154
Electric power steering system warning light.............................. 380
Position adjustment .................... 154
Steering wheel lock ................ 182, 187
Steering wheel position
monitor ............................................ 102
Steps to take in an emergency Electronic key does not work
properly ...................................... 406
Emergency flashers .................... 366
Event Data Recorder (EDR).............7
If the vehicle battery is discharged ................................. 408
If the vehicle has become stuck ............................ 415
If the vehicle is submerged in water ....................................... 371
If you have lost your
keys ........ .................. ........... 119, 120 If your vehicle has to be stopped in
an emergency ........................... 367
Overheated ................................... 412
Running out of the key battery ...... ..........................344, 406
The engine does not start ......... 405
Warning messages are displayed .................................... 387
When a warning light comes on .................................... 379
Stop lights
Replacing light bulbs .................. 352
Watts .............................................. 428
Storage features ............................... 266
Stuck .................................................... 415
Sun visors ........................................... 276
Switches
“SOS” button ................................... 68
Audio control switches ............... 262
D assist switching ........................190
Emergency flashers .................... 366
Engine switch ....... ...............180, 184
Fog lights ....................................... 201
Front corner sensors/
Reverse sensors ........................221
Front personal lights .................. 263
Headlight switch .......................... 198
Ignition.... ........................ ......180, 184
Meter control switch .............. 87, 99
Outside rear view mirrors.......... 157
Power windows ............................ 160
Rear window defogger ......249, 256
Tire pressure warning system ......................................... 329
VSC/TRC OFF ................................. 233
Washer .......... ........................203, 205
Window locks................................ 160
Windshield wipers .. ............203, 205
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