4
RAIZE_OM_General_BZ358E
TABLE OF CONTENTS
6 Maintenance and care
6-1. Maintenance and care
Cleaning and protecting the vehicle exterior ........................ 284
Cleaning and protecting the vehicle interior ......................... 289
6-2. Maintenance
Maintenance requirements..... 292
Scheduled maintenance .......... 294
General maintenance ............... 306
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions .............................. 309
Hood ............................................. 311
Floor jack ..................................... 314
Engine compartment ................ 315
Tires .............................................. 327
Tire pressure............................... 334
Wheels.......................................... 336
Replacing the air conditioning filter ............................................ 338
Replacing the wiper rubbers... 340
Replacing the key battery ........ 344
Checking and replacing fuses ........................ 348
Replacing light bulbs ................ 352
7 When trouble arises
7-1. Essential information
Emergency flashers................... 366
If your vehicle has to be stopped in an emergency .......................... 367
Fire extinguisher ........................ 369
If the vehicle is submerged or water on the road is rising.... 371
7-2. Steps to take in an emergency
If your vehicle needs to be towed .............................. 372
If you think something is wrong ........................................ 377
Fuel pump shut off system ...... 378
If a warning light turns on ....... 379
When warning messages are displayed................................... 387
If you have a flat tire ................. 396
If the engine does not start .... 405
If the electronic key does not work properly (vehicles with key-free
system) ...................................... 406
If the vehicle battery is discharged................................ 408
If your vehicle overheats.......... 412
If the vehicle has become stuck........................................... 415
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291-1. For safe use
RAIZE_OM_General_BZ358E
For safety and security
1
WARNING
Observe the following precautions.
Failure to do so may cause the driver’s floor mat to slip, possibly interfering with
the pedals while driving. An unexpected ly high speed may result or it may
become difficult to stop the vehicle. This could lead to an accident, resulting in
death or serious injury.
⬛When installing the driver’s floor mat
⚫Do not use floor mats designed for other models or different model year
vehicles, even if they are Toyota Genuine floor mats.
⚫Only use floor mats designed for the driver’s seat.
⚫Always install the floor mat securely using the retaining hooks (clips) pro-
vided.
⚫Do not use two or more floor mats on top of each other.
⚫Do not place the floor mat bottom-side up or upside-down.
⬛Before driving
⚫Check that the floor mat is securely fixed in the correct place with all the pro-
vided retaining hooks (clips). Be especial ly careful to perform this check after
cleaning the floor.
⚫With the engine stopped and the
shift lever in P (continuously varia-
ble transmission) or N (manual
transmission), fully depress each
pedal to the floor to make sure it
does not interfere with the floor
mat.
KBTA110103
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283
6
RAIZE_OM_General_BZ358E
Maintenance and care
6-1. Maintenance and care
Cleaning and protecting the vehicle exterior........................ 284
Cleaning and protecting the vehicle interior......................... 289
6-2. Maintenance
Maintenance requirements .... 292
Scheduled maintenance .......... 294
General maintenance ............... 306
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions .............................. 309
Hood ............................................ 311
Floor jack ..................................... 314
Engine compartment ............... 315
Tires .............................................. 327
Tire pressure .............................. 334
Wheels ......................................... 336
Replacing the air conditioning filter............................................ 338
Replacing the wiper rubbers ... 340
Replacing the key battery ........ 344
Checking and replacing fuses .......................................... 348
Replacing light bulbs ................ 352
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284
RAIZE_OM_General_BZ358E✽
: If equipped
6-1. Maintenance and care
Cleaning and protecting the vehicle exterior
Perform the following to clean and protect the vehicle:
⚫Working from top to bottom, liberally apply water to the vehicle body,
wheel wells and underside of the vehicle to remove any dirt and dust
⚫Wash the vehicle body using a sponge or soft cloth, such as a chamois
⚫When heavily soiled, use car wash so ap and rinse thoroughly with water
⚫Wipe away any water
⚫Wax the vehicle when the water repellency deteriorates
If water does not bead on a clean surface even after removing the dirt on body sur-
face, apply wax when the vehicle body is cooled down (when it becomes approxi-
mately below the body temperature)
Handling of the pole antenna✽
The antenna can be removed or retracted when washing the vehicle.
a Remove
b Attach
c Fold
To listen to the radio, pull out the
antenna as is appropriate.
⬛Automatic car washes
⚫Fold the outside rear view mirrors before a car wash.
Start washing from the front of the vehi cle. Make sure to extend the outside
rear view mirrors before driving.
⚫Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
⚫Depending on the car wash, the vehic le gets scratched or damaged, or it
may not be possible to wash the car, as the rear spoiler gets stuck.
⬛High pressure car washes
As water may enter the cabin, do not bring the nozzle tip near the gaps around
the doors or perimeter of the windows, or spray these areas continuously.
1
2
3
3
KBRO610101E
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2856-1. Maintenance and care
RAIZE_OM_General_BZ358E
Maintenance and care
6
⬛Water splashed over the vehicle during car wash, etc. (vehicles with key-
free system)
If water splashes on the door handle switch, the doors may get locked and
unlocked repeatedly while the electronic key is located within the operating
range. If that happens, perform the pr ocedures listed below. (Without opening
or closing the doors, the unlocked door s will be automatically locked approxi-
mately after 30 seconds)
⚫Place the key at least 3 m (9.8 ft.) away from the vehicle (beware of theft)
⚫Disabling the key-free system activation by setting the key to the battery-sav-
ing mode ( ➞P. 125)
⬛When using detergent or wax
⚫Carefully read the instructions for th e detergent or wax you are using and
clean the vehicle correctly.
⚫Do not use wax on unpainted plastic parts. If wax adheres, the part may
become white or blotchy.
⬛Wheels and wheel ornaments
⚫Remove any dirt immediately by using a neutral detergent.
⚫Wash detergent off with water immediately after use.
⚫To protect the paint from damage, make sure to observe the following pre-
cautions.
⦁ Do not use acid, alkaline or abrasive detergent
⦁ Do not use hard brushes
⦁ Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
⚫Do not allow hot water to splash directly on the wheels, for example, with
steam cleaning, as the wheels may lose their luster.
WARNING
⬛When washing the vehicle
⚫Do not apply water to the insi de of the engine compartment.
If water splash on the electrical components or the like, vehicle fire may
result.
⚫Be careful not to injure your hands when washing around the underside of
the vehicle and around the wheels.
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2876-1. Maintenance and care
RAIZE_OM_General_BZ358E
NOTICE
✽: If equipped
Maintenance and care
6
⬛Cleaning the exterior lights
⚫Wash carefully. Do not use any organic solvent or scrub with a hard brush.
This may damage the su rfaces of the lights.
⚫Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
⬛To prevent damage to the outside rear view mirrors
When using an automatic car wash, fo ld the outside rear view mirrors.
⬛Handling of the pole antenna✽
When handling the antenna, do not use ex cessive force. It may lead to defor-
mation of the body or damage to the antenna.
⬛To prevent damage to the pole antenna✽
⚫Retract the antenna if it touches the garage ceiling, etc.
⚫Remove the antenna in the following cases
⦁ When covering the vehicle with a car cover
⦁ When using an automatic car wash
⦁ When parking the vehicle for a long time during snowfall
⬛Removing the pole antenna✽
⚫Make sure that the antenna is insta lled to the vehicle when driving normally.
⚫Be careful not to misplace the antenna when removing it for using an auto-
matic car wash, etc. Replace the ante nna on your vehicle before resuming
driving.
⬛Precautions when wa shing the vehicle
⚫When washing the vehicle, do not pre ss hard, such as by applying weight.
The vehicle body may be dented.
⚫Check that the fuel filler door is cl osed. High water pressure can cause the
fuel filler door to open vigorously and damage the vehicle body and fuel filler
door.
⚫Washing the vehicle with hot water may damage plastic parts.
⚫When you wash the car with a machine using steam, keep the steam away
from the sonar area. The steam may cause the system to malfunction.
⚫Do not use detergents or waxes containing abrasives (compounds).
⬛When using an automatic car wash
Set the air conditioning system to “recirculated air mode”. Water may get
inside the vehicle and cause a malfunction.
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2886-1. Maintenance and care
RAIZE_OM_General_BZ358E
NOTICE
✽: If equipped
⬛When using a high pressure car wash
⚫Do not splash water directly to the cameras✽ or their surrounding area using
a high-pressure washer during a car wash. The high water pressure adds
stress and may prevent the equipment from working properly.
⚫Do not bring the nozzle tip close to the coupling parts, boots (rubber or resin
covers) and connectors of the following parts.
The parts may be damaged if they come into contact with high pressure
water.
⦁ Drive system parts
⦁ Steering parts
⦁ Suspension parts
⦁ Brake parts
⚫Resin parts, such as moldings and bumpers, may be deformed and dam-
aged, so keep the cleaning nozzle at le ast 30 cm (11.9 in.) away from the
vehicle body. Also, do not continuous ly spray water in the same place.
⚫Do not spray the lower part of the windshield continuously. If water enters
the air conditioning system intake loca ted there, the air conditioning system
may not operate correctly.
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2896-1. Maintenance and care
RAIZE_OM_General_BZ358E
Maintenance and care
6
Cleaning and protecting the vehicle interior
The following procedures will help protect your vehicle’s interior and
keep it in top condition:Protecting the vehicle interior
⚫Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a
cloth dampened with cold or lukewarm water
⚫If dirt cannot be removed, wipe it off with a soft cloth dampened with
neutral detergent diluted to approximately 1%
Wring out any excess water from the cloth and thoroughly wipe off
remaining traces of detergent and water
Cleaning the leather areas
⚫Remove dirt and dust using a vacuum cleaner
⚫Wipe off any excess dirt and dust with a soft cloth dampened with
diluted detergent
Use a diluted water solution of approximately 5% neutral wool detergent.
⚫Wring out any excess water from the cloth and thoroughly wipe off all
remaining traces of detergent
⚫Wipe the surface with a dry, soft cloth to remove any remaining mois-
ture. Allow the leather to dry in a shaded and ventilated area
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