661-3. Emergency assistance
After you have signed the 
Telematics Subscription Ser-
vice Agreement and are 
enrolled, you can begin receiv-
ing services.
A variety of subscription terms 
are available for purchase. Con-
tact your Toyota dealer, call the 
following appropriate Customer 
Experience Center or push the 
“SOS” button in your vehicle for 
further subscription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s 
Bluetooth® technology will not be 
possible when Safety Connect is 
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota 
models (in the contiguous United 
States only). Contact with the 
Safety Connect response center 
is dependent upon the telematics 
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal 
reception, which can limit the abil-
ity to reach the response center or 
receive emergency service sup-
port. Enrollment and Telematics 
Subscription Service Agreement 
are required. A variety of subscrip-
tion terms are available; charges  vary by subscripti
on term selected 
and location.
●Automatic Collision Notification, 
Emergency Assistance and Stolen 
Vehicle Location are available in 
the United States, including 
Hawaii and Alaska, Puerto Rico 
and Canada, and Enhanced 
Roadside Assistance are avail-
able in the United  States, Puerto 
Rico and Canada.
●Automatic Collision Notification, 
Emergency Assistance, Stolen 
Vehicle and Enhanced Road 
Assistance are not available in the 
U.S. Virgin Islands. 
For vehicles first sold in the U.S. 
Virgin Islands, no Safety Connect 
services will function in or outside 
the U.S. Virgin Islands.
●Safety Connect services are not 
subject to section 255 of the Tele-
communications Act and the 
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer support in multiple lan-
guages. The Safety Connect system 
will offer voice prompts in English, 
Spanish, and French. Please indi-
cate your language of choice when 
enrolling.
■When contacting the response 
center
You may be unable to contact the 
response center if the network is 
busy.
When the power switch is turned 
to ON, the red indicator light 
comes on for 2 seconds then 
turns off. Afterward, the green 
indicator light comes on, indicat-
ing that the service is active.
Subscription
Safety Connect LED light 
Indicators 
2354-6. Favorite settings
4
Before driving
Digital Key (if equipped)
An individual is identified when the 
smart key system detects their Digi-
tal Key. ( P.183)
 Bluetooth® devices
An individual can be identified if the 
same Bluetooth
® device that was 
used as a hands-free phone the 
last time the vehicle was entered is 
connected to the audio system.
If an individual is identified by 
detecting an electronic key, identifi-
cation by Bluetooth
® device will not 
be performed.
Bluetooth
® is a registered trade-
mark of Bluetooth SIG, Inc.
When an individual is identified 
from an authentication device, 
settings for the following func-
tions are recalled.
 Driving position (memory 
recall function) (if equipped)
After an individual is identified, the 
driving position that was set when 
driving was last completed is 
recalled when either of the follow-
ing operations is performed.
• Identification using electronic key: 
The door is unlocked and opened 
using the smart key system or 
wireless remote control.
• Identification using Digital Key (if  equipped): The door is unlocked 
and opened using the smart key 
system.
Refer to P.231 for information on 
driving position registration and  recall.
Multimedia settings*
When an individual is identified, the 
multimedia system settings used 
when the power switch was last 
turned off are recalled.
Vehicle settings* (items that 
can be set on the multi-infor-
mation display and Multime-
dia Display)
When an individual is identified, the 
vehicle settings used when the 
power switch was last turned off are 
recalled.
*: Some settings are excluded
Recalled functions