
4366-1. Using the air conditioning system and defogger
switch.
■Defogging the rear window
(if equipped)
A defogger is used to defog the
rear window.
Press the rear window defogger
switch.
When the rear window defogger
switch is on, the indicator illumi-
nates on the rear window defogger
switch.
The defogger will automatically turn
off after 15 minutes.
■Defogging the rear window
and outside rear view mir-
rors (if equipped)
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors.
Press the rear window and out-
side rear view mirror defoggers
switch.
When the rear window and outside
rear view mirror defoggers switch is
on, the indicator illuminates on the
rear window and outside rear view
mirror defoggers switch.
The defoggers will automatically
turn off after 15 minutes.
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally.
This may also reduce fuel con-
sumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside air mode switch.
■Heating
●In HV mode, the gasoline engine
may operate in order to extract
heat from the engine coolant via
the heater.
●In EV mode, heating is done by a
heat pump system.
• When the outside temperature is low or it is snowing, compared to
conventional vehicles, heating
may be less effective and warm
air may not come out.
• When the outside heat exchanger
is frosted over, fan speed declines
and it may become harder to heat
the interior. However, it is not a
malfunction. In this situation, the
air temperature from the outlets
may not change even though the
set temperature is raised.
• When “AUTO” switch is turned on, the heating is controlled opti-
mally. Therefore, the set heating
performance may not be achieved
even if the fan speed setting is
increased.
Outside heat exchanger
●In the following situations the gas-
oline engine may operate in order
to extract heat from the engine
coolant via the heater even in EV
mode.
• The outside temperature is approximately 75°F (24°C) or low
• Windshield defogger is operating
A

4376-1. Using the air conditioning system and defogger
6
Interior features
■Water droplets during air condi-
tioning operation
The outside heat exchanger, accu-
mulator and air conditioning piping
may incur condensation or frost may
form.
During or after the air conditioning
operation, water droplets may fall
from the vehicle. Ho wever, it is not a
malfunction.
Accumulator
Outside heat exchanger
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A/C” switch on will
dehumidify the air from the outlets
and defog the windshield effec-
tively.
●If you turn “A/C” switch off, the
windows may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■While using “My Room Mode”
●It may not be possible to obtain
the intended defogging perfor-
mance even if the windshield
defogger switch is pressed. If the
windows need to be defogged
before driving, stop charging
power and then press the wind-
shield defogger switch.
●When the outside temperature is
low, heating may feel insufficient
due to restricted operation of the
air conditioning.
Heating cannot be performed
when it is approximately 14°F (-
10°C) or less as the gasoline engine cannot be started during
“My Room Mode”. If heating is
desired, stop charging and
remove the AC charging cable
from the vehicle.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode
and the fan speed to any setting
except off.
■Outside/recirculated air mode
●Setting to the recirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to cool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■When the outside temperature
falls to nearly 32°F (0°C)
The dehumidification function may
not operate even when “A/C” switch
is pressed.
■Operation of the air condition-
ing system in the eco air condi-
tioning mode
●In the eco air conditioning mode,
the air conditioning system is con-
trolled as follows to prioritize fuel
efficiency:
• Engine speed and compressor
operation controlled to restrict
heating/cooling capacity
• Fan speed restricted when auto-
matic mode is selected
●The eco air conditioning mode can
be turned on and off using the
option screen of the air condition-
ing control screen. ( P.440)
●When the driving mode is
changed to Eco drive mode, the
eco air conditioning mode is
A
B

4716-4. Using the other interior features
6
Interior features
WARNING
• Take due care for not allowing rain to enter. If the power outlet
is wet with raindrops, dry it
before use.
• Prevent the cord from being caught in the window or door
• Allow slack in a connected cord. Do not cause it to be extraordi-
nary tense.
• Do not start off the vehicle by mistake.
●Do not refuel or wash the vehi-
cle when using a power outlet.
●Make sure that the hood is
closed.
As the engine will start automati-
cally depending on the condition
of the vehicle, make sure that
nothing is left near or contacting
the exhaust pipes.
Also, do not put your head or
hands anywhere inside the
engine compartment, as the cool-
ing fan may operate suddenly.
Keep hands and clothing (espe-
cially a tie, scarf, etc.) away from
the fan as they may get caught in
a fan.
●Do not stop the vehicle near
objects which burn easily.
If the exhaust system is extremely
hot, it may cause a fire.
●Do not use in places where cor-
rosive gases or fluids are gener-
ated.
●The gasoline engine starts auto-
matically when the remaining
charge of the hybrid battery
(traction battery) decreases.
When using a power outlet in an
area with poor ventilation or an
enclosed area, such as a
garage or a place where snow
has piled up, properly use an air
intake and exhaust device to
prevent lack of oxygen and full-
ness of exhaust gas. If such
device cannot be used, do not
use the power outlet.
■Use of a power outlet while
driving
●In situations such as the follow-
ing, do not use an electric
device while driving. Also, do
not use a device if it cannot be
secured within the vehicle.
• When a device is likely to dis- tract the driver and be a hin-
drance to safe driving, such as
a TV, video/DVD player, etc.
• When an inadequately secured device is likely to fall over in
case of sudden braking or an
accident
• When a device is likely to cause fire if it falls or generates heat
• When a device is likely to cause burns, such as a toaster, micro-
wave, electric heater, electric
kettle, coffee maker, etc.

4756-4. Using the other interior features
6
Interior features
When power supply does not
start, even though the normal
procedure is followed, check
each of the following items.
When the power outlet
(1500 W) cannot be
used properly
When the power outlet can-
not be used, even though
the normal procedure is fol-
lowed, check the following
items.
When the power outlet
cannot be used properly
Likely causeCorrection pro-cedure
Quantity of fuel
remaining is low
and the remain-
ing charge of the
hybrid battery
(traction battery)
is insufficient
After refueling,
drive for a while
to restore the
remaining
charge of the
hybrid battery
(traction bat-
tery). Then,
press the AC
120 V switch
again.
The hybrid bat-
tery (traction bat-
tery) becomes
hot when the
outside tempera-
ture is especially
high
Move the vehi-
cle to the shade
or other cooler
location, or use
the air condition-
ing to lower the
temperature
inside the vehi-
cle. Then, after
waiting for a
while, press the
AC 120 V switch
again.
The hybrid bat-
tery (traction bat-
tery) becomes
cold when the
outside tempera-
ture is especially
low
Drive for a while
or use the air
conditioning to
raise the tem-
perature inside
the vehicle.
Then, after wait-
ing for a while,
press the AC
120 V switch
again.

4867-1. Maintenance and care
7-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
Wipe away any water.
Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Before car washes
Check that the fuel filler door and
charging port lid on your vehicle are
closed properly.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door
Start washing from the front of the vehicle. Make sure to extend the
mirrors before driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
●When the shift position needs to
be held in N, refer to P.259.
●If you need to release the parking
brake, turn off the brake hold sys-
tem, release the parking brake,
and set the power switch to ACC
while holding the N position.
(
P.259)
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■Note for a smart key system
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to battery-
saving mode to disable the smart
key system. ( P.205)
■Wheels and wheel ornaments
(vehicles without matte painted
wheels)
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to observe the follow-
Cleaning a nd protect-
ing the vehicle exte-
rior
Perform the following to
protect the vehicle and
maintain it in prime condi-
tion:
Cleaning instructions

4947-2. Maintenance
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performance of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are well-
trained specialists and are kept up
to date with the latest service
information. They are well
informed about the operations of
all systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.512)
General maintenance
Scheduled maintenance

4987-2. Maintenance
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the 12-volt battery is
disconnected or discharged
Readiness codes that are set
during ordinary driving are
erased.
Also, depending on your driv-
ing habits, the readiness
codes may not be completely
set.
When the fuel tank cap is loose
The malfunction indicator
lamp comes on indicating a
temporary malfunction and
your vehicle may not pass the
I/M test.
The error code in the OBD sys-
tem will not be cleared unless
the vehicle is driven 40 or more
times.
Contact your Toyota dealer to
prepare the vehicle for re-test-
ing.
Emission inspection
and maintenance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunction indica-
tor lamp comes on
Your vehicle may not
pass the I/M test in the fol-
lowing situations:
When the malfunction
indicator lamp still
remains on after several
driving trips
If your vehicle does not
pass the I/M test

5007-3. Do-it-yourself maintenance
Radiator and
condenser
( P.508)
Tire inflation
pressure
( P.532)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.510)
• Water or washer
fluid containing
antifreeze (for win-
ter use)
• Funnel (used only for adding water or
washer fluid)
WARNING
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
■When working on the engine
compartment
●Make sure that “POWER ON”
on the meter and the “READY”
indicator are both off.
●Keep hands, clothing and tools
away from the moving fan.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
ItemsParts and tools●Do not smoke, cause sparks or
expose an open flame to fuel or
the battery. Fuel and battery
fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is OFF.
With the power switch in ON, the
electric cooling fan may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.508)
■Safety glasses
Wear safety glasses to prevent
flying or falling material, fluid
spray, etc., from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the air cleaner filter
removed may cause excessive
engine wear due to dirt in the air.