2023 TOYOTA PRIUS PRIME emergency towing

5508-2. Steps to take in an emergency
8-2.Steps to take in an emergency
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the front wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
There is a malfunction in the
shift control system.
( P.253)
 There is a malfunction in the
immobilizer system. ( P.70)
 There is a malfunction in the
smart key system. ( P.587)
 The 12-volt battery is dis-
charged. ( P.589) The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.

The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.From the front
Release the parking brake.
Turn automatic mode off.
( P.264)
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

5518-2. Steps to take in an emergency
8
When trouble arises
From the rear
Use a towing dolly under the
front wheels.
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle move-
ment during transp ortation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets.
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle
with the front wheels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wheels contacting
the ground, the drivetrain and
related parts may be damaged or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing

5528-2. Steps to take in an emergency
This should only be attempted
on hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive
train, axles, steering and brakes
must be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1Take out the towing eyelet.
( P.575)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3Insert the towing eyelet into
the hole and tighten partially
by hand.
4 Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the hybrid system.
Turn off the Parking Support Brake
function. (if equipped): ( P.384)
If the hybrid system does not start,
turn the power switch to ON.
7 Shift the shift position to N
and release the parking
brake.
Turn automatic mode off. ( P.264)
Emergency towing proce-
dure

5538-2. Steps to take in an emergency
8
When trouble arises
■While towing
If the hybrid system is off, the power
assist for the brakes and steering
will not function, making steering
and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be pur-
chased at your Toyota dealer.
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not perform any of the fol-
lowing as doing so may cause
the parking lock mechanism to
engage, locking the front
wheels and possibly leading to
an accident resulting in death or
serious injury:
• Unfasten the driver’s seat belt and open the driver’s door.
• Turn the power switch off.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.

5758-2. Steps to take in an emergency
8
When trouble arises
■A flat tire that cannot be
repaired with the emergency
tire puncture repair kit
In the following cases, the tire can-
not be repaired with the emergency
tire puncture repair kit. Contact your
Toyota dealer.
●When the tire is damaged due to
driving without sufficient air pres-
sure
●When the tire lost air pressure due
to a crack or damage in the tire
sidewall
●When the tire is visibly separated
from the wheel
●When the cut or damage to the
tread is 0.16 in. (4 mm) long or
more
●When the wheel is damaged
●When two or more tires have been
punctured
●When there is more than one hole
or cut in the damaged tire
●When the sealant has expired
Towing eyelet
Emergency tire puncture repair kit (bottle)
Emergency tire puncture repair kit (compressor)
Location of the emergency ti re puncture repair kit
A
B
C

5988-2. Steps to take in an emergency
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift posi-
tion
Be careful not to shift the shift
position with the accelerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in death or serious
injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the wheels and
depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.

662Alphabetical Index
Tire pressure warning system............................................... 516Function ............................... 516
Installing tire pressure warning valves and transmitters ...... 518
Registering ID codes ............ 522
Registration of the position of each wheel ......................... 518
Selecting wheel set .............. 524
Setting the tire pressure ....... 520
Warning light ........................ 561
Tires ......................................... 513 Chains .................................. 431
Checking .............................. 513
Emergency tire puncture repair kit........................................ 574
Glossary ............................... 613
If you have a flat tire ............. 574
Inflation pressure.................. 532
Information ........................... 609
Replacing ..................... 526, 574
Rotating tires ........................ 515
Size ...................................... 605
Snow tires ............................ 429
Tire identification number ..... 610
Tire inflation pressure display function............................... 516
Tire pressure warning system ........................................... 516
Uniform Tire Qu ality Grading 611
Warning light ........................ 561
Tonneau cover (luggage cover) ............................................... 455
Tools .............. .................. 527, 575
Top tether strap ... ..................... 62
Total load capacity (vehicle capacity weight) ........... 246, 249
Towing Dinghy towing....................... 250
Emergency towing................ 551
Towing eyelet ............... 552, 575
Trailer towing........................ 250 Toyota Safety Sense 3.0 ........284
Automatic High Be am ...........272
Driver monitor .......................292
Dynamic radar cruise control 331
Emergency Driving Stop System ...........................................345
FCTA (Front Cross Traffic Alert) ...........................................326
LCA (Lane Change Assist) ...310
LDA (Lane Departure Alert) ..313
LTA (Lane Tracing Assist) ....305
PCS (Pre-Collisio n System) .293
PDA (Proactive Driving Assist) ...........................................320
RSA (Road Sign Assist) .......329
Traffic Jam Assist .................348
Toyota Teammate Advanced Park ........................................395
TRAC (Traction Control) ........424
Traction battery (hybrid battery) .................................................83Charging .................................94
Location ..................................83
Specification .........................602
Warning messages .................87
Traction Control (TRAC) ........424
Traction motor (electric motor)72
Trailer towing ..........................250
Transmission ..........................256
Trip meters ..............................155
Turn signal lights....................262 Replacing exterior lights .......543
Turn signal lever ...................262
U
USB Type-C charging ports...457
V
Vanity lights ............................456
Vanity mirrors .........................456
Vehicle data recordings .............7