
5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
Electronic key battery....538
Checking and replacing  fuses............................ 540
Headlight aim ................ 542
Exterior lights ................ 543
8-1. Essential information Emergency flashers ...... 546
If your vehicle has to be  stopped in an emergency.................................... 547
If the vehicle is submerged or  water on the road is rising.................................... 548
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 550
If you think something is  wrong .......................... 554
If a warning light turns on or  a warning buzzer sounds.................................... 555
If a warning message is dis- played.......................... 566
If you have a flat tire...... 574
If the hybrid system will not  start ............................. 584
If you lose your keys ..... 586
If the electronic key does not  operate properly .......... 587
If the 12-volt battery is dis- charged ....................... 589
If your vehicle overheats 594
If the vehicle becomes stuck .................................... 5979-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 600
Fuel information............. 607
Tire information ............. 609
9-2. Customization Customizable features... 618
9-3. Initialization Items to initialize ............ 634
10-1.For owners Reporting safety defects for U.S. owners ................. 636
Reporting safety defects for  Canadian owners ........ 637
Seat belt instructions for  Canadian owners (in 
French) ........................ 637
SRS airbag instructions for  Canadian owners (in 
French) ........................ 639
Headlight aim instructions for  Canadian owners (in 
French) ........................ 646
What to do if... (Trouble- shooting) ..................... 648
Alphabetical Index  ........ 650
8When trouble arises
9Vehicle specifications
10For owners
Index 

19Pictorial index
■Instrument panel
Audio system*1
Emergency flasher switch .................................................P.546
Power switch ......................................................................P.251
Starting the hybrid system/changi ng the modes ..................P.251
Emergency stop of the hybrid system ..................................P.547
When the hybrid system will not start ..................................P.584
Warning messages ..............................................................P.566
Windshield wiper and washer switch ..............................P.275
Usage...................................................................................P.275
Adding washer fluid ..............................................................P.510
Warning messages ..............................................................P.566
Meters .................................................................................P.155
Reading the meters/adjusting the instrument panel light .....................................................................................P.155, 160
Warning lights/indicator lights ..............................................P.150
When the warning lights come on ........................................P.555
A
B
C
D
E 

281-1. For safe use
1-1.For safe use
Use only floor mats designed 
specifically for vehicles of the 
same model and model year as 
your vehicle. Fix them securely 
in place onto the carpet.
1Insert the retaining hooks 
(clips) into the floor mat eye-
lets.
2 Turn the upper knob of each 
retaining hook (clip) to secure 
the floor mats in place.
Always align the   marks  . The shape of the retaining hooks 
(clips) may differ from that shown in 
the illustration.
Before driving
Observe the following 
before starting off in the 
vehicle to ensure safety of 
driving.
Installing floor mats
A
WARNING
Observe the following precau-
tions.
Failure to do so may cause the 
driver’s floor mat to slip, possibly 
interfering with the pedals while 
driving. An unexpectedly high 
speed may result or it may 
become difficult to stop the vehi-
cle. This could lead to an acci-
dent, resulting in death or serious 
injury.
■When installing the driver’s 
floor mat
●Do not use floor mats designed 
for other models or different 
model year vehicles, even if 
they are Toyota Genuine floor 
mats.
●Only use floor mats designed 
for the driver’s seat.
●Always install the floor mat 
securely using the retaining 
hooks (clips) provided.
●Do not use two or more floor 
mats on top of each other.
●Do not place the floor mat bot-
tom-side up or upside-down. 

301-1. For safe use
Make sure that all occupants are 
wearing their seat belts before 
driving the vehicle. (P.32)
Use a child restraint system 
appropriate for the child until the 
child becomes large enough to  properly wear the vehicle’s seat 
belt. (
P.51)
Make sure that you can see 
backward clearly by adjusting 
the inside rear view mirror (if 
equipped), Digital Rear-view 
Mirror (if equipped) and outside 
rear view mirrors properly. 
( P.216, 217, 225)
WARNING
Observe the following precau-
tions.
Failure to do so may result in 
death or serious injury.
●Do not adjust the position of the 
driver’s seat while driving. 
Doing so could cause the driver 
to lose control of the vehicle.
●Do not place a cushion between 
the driver or passenger and the 
seatback. A cushion may pre-
vent correct posture from being 
achieved, and reduce the effec-
tiveness of the seat belt and 
head restraint.
●Do not place anything under the 
front seats.
Objects placed under the front 
seats may become jammed in 
the seat tracks and stop the 
seat from locking in place. This 
may lead to an accident and the 
adjustment mechanism may 
also be damaged.
●Always observe the legal speed 
limit when driving on public 
roads.
●When driving over long dis-
tances, take regular breaks 
before you start to feel tired.
Also, if you feel tired or sleepy 
while driving, do not force your-
self to continue driving and take 
a break immediately.
Correct use of the seat 
belts
Adjusting the mirrors 

701-4. Theft deterrent system
1-4.Theft deterrent system
The indicator light flashes after 
the power switch has been 
turned to off to indicate that the 
system is operating.
The indicator light stops flashing 
after the power switch has been 
turned to ACC or ON to indicate 
that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free 
type immobilizer system.
■Conditions that may cause the 
system to malfunction
●If the grip portion of the key is in 
contact with a  metallic object
●If the key is in close proximity to or 
touching a key to the security sys-
tem (key with a built-in transpon-
der chip) of another vehicle
Immobilizer system
The vehicle’s keys have 
built-in transponder chips 
that prevent the hybrid sys-
tem from starting if a key 
has not been previously 
registered in the vehicle’s 
on-board computer.
Never leave the keys inside 
the vehicle when you leave 
the vehicle.
This system is designed to 
help prevent vehicle theft but 
does not guarantee absolute 
security against all vehicle 
thefts.
Operating the system
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the 
proper operation of the system 
cannot be guaranteed. 

762-1. Plug-in hybrid system
from an external power source.
■If the plug-in hybrid system 
operation mode cannot be 
changed
In the following situations, the plug-
in hybrid system operation mode 
cannot be changed even if the 
AUTO EV/HV mode switch or 
EV/HV mode selection switch is 
pressed. (In this case, the warning 
message is displayed on the multi-
information displa y when the switch 
is pressed.)
●When electricity needed for EV 
driving is not remaining (when in 
EV mode or AUTO EV/HV mode)
●When the hybrid battery (traction 
battery) is almost completely 
charged (hybrid battery [traction 
battery] charge mode)
■When switching from EV mode 
to another mode using the 
switch
When the power switch is turned off, 
operation mode switching is can-
celed and the system returns to EV 
mode the next time the vehicle is 
started.
*
*
: If there is not enough charge  remaining in the hybrid battery 
(traction battery) to allow EV driv-
ing, the system switches to HV 
mode.
■Hybrid battery (traction battery) 
charge mode
●The following may occur to protect  the system, etc.
• Cannot switch to hybrid battery  (traction battery) charge mode or 
cannot cancel it
• Gasoline engine does not start or  stops even after switching to 
hybrid battery (traction battery) 
charge mode
●If a load to the system is large, 
such as when the power con-
sumption of the air conditioning 
system is large or when the tem-
perature of the engine coolant is 
high, it may take longer time than 
usual to charge using the hybrid 
battery (traction battery) charge 
mode, or charging to the hybrid 
battery (traction battery) may not 
be performed.
■When in EV mode
In EV mode, EV driving (driving 
WARNING
■When using the hybrid bat-
tery (traction battery) charge 
mode
Observe the following precautions 
when using the hybrid battery 
(traction battery) charge mode 
while parking.
Failure to do so may lead to death 
or serious health hazard, as the 
gasoline engine operates when in 
the hybrid battery (traction bat-
tery) charge mode.
●Do not stop the vehicle near 
flammable materials.
●Do not use the hybrid battery 
(traction battery) charge mode 
in a closed area where ventila-
tion is insufficient, such as in a 
garage or area with snow 
buildup.
Control when driving in 
each mode 

772-1. Plug-in hybrid system
2
Plug-in hybrid system
using only the electric motor)* is 
possible. However, depending 
on the situation, EV driving may 
be canceled and both gasoline 
engine and electric motor are 
used ( P.79). Also, if a little 
electricity is remaining in the 
hybrid battery (traction battery), 
HV mode is automatically 
selected. To drive in EV mode 
long, observe the followings.
 Avoid sudden acceleration 
and sudden deceleration, and 
be sure to drive smoothly. If 
you repeatedly accelerate, 
the hybrid battery (traction 
battery) charge will deplete 
quickly. Also, EV driving may 
be canceled by rapid acceler-
ation or vehicle speed.
 Restrain your speed as much 
as possible. The distance that 
can be driven in EV mode will 
reduce considerably at high 
speeds.
*: The EV driving range can be 
checked using the meter. 
( P.155)
■When in AUTO EV/HV mode
Only the electric motor is used 
for EV driving
* during normal 
driving, but when the accelera-
tor pedal is strongly depressed, 
the gasoline engine starts. 
( P.79)
Also, when the hybrid battery 
(traction battery) level is low, the 
mode switches to HV mode  automatically the same as in EV 
mode.
AUTO EV/HV mode is suitable 
for driving conditions when more 
power is required, such as for 
driving uphill or accelerating 
suddenly. However, because 
the gasoline engine will start 
more easily, it is recommended 
to drive in EV mode usually.
*: The EV driving range can be 
checked using the meter. 
( P.155)
■When in HV mode
The vehicle can be used in the 
same way as a standard Plug-in 
Hybrid Electric Vehicle
In HV mode, controls are pri-
marily carried out as follows in 
accordance with the driving con-
ditions.
 The gasoline engine stops
* 
when the vehicle is stopped.
 During start off, the electric 
motor (traction motor) drives 
the vehicle.
 During normal driving, the 
gasoline engine and electric 
motor (traction motor) are 
controlled effectively, and the 
vehicle is driven with optimum 
fuel efficiency. Also, when 
necessary, the electric motor 
(traction motor) operates as 
an electrical generator to 
charge the hybrid battery 
(traction battery). 

792-1. Plug-in hybrid system
2
Plug-in hybrid system
■Gasoline engine operation in 
EV mode or AUTO EV/HV mode
Even if there is a sufficient amount 
of electricity remain ing in the hybrid 
battery (traction battery) and EV 
driving range ( P.155) is being dis-
played on the meter, EV driving 
(driving using only the electric 
motor) may be canceled and both 
gasoline engine and electric motor 
are used depending on the situation 
(EV driving will be returned to auto-
matically after EV driving becomes 
possible again).
EV driving may be canceled auto-
matically in the following circum-
stances
*1:
●When vehicle speed is more than 
approximately 84 mph (135 km/h).
●When power is needed temporar-
ily, for example when the acceler-
ator pedal is depressed firmly or 
when accelerating suddenly.
*2
●When the temperature of the 
hybrid system is high. 
The vehicle has been left in the 
sun, driven on a h ill, driven at high 
speeds, etc.
●When the temperature of the 
hybrid system is low.
●When the heater is switched on 
when the outside temperature is 
below about 14°F (-10°C).
●When the windshield defogger 
switch is pressed. ( P.434)
●When the system determines that 
the gasoline engine needs to be 
started.
*1: The gasoline engine may also 
operate in circumstances other 
than those listed above, depend-
ing on conditions.
*2: When driving in AUTO EV/HV mode. Even in EV mode, the gas-
oline engine may start, depend-
ing on the condition of the hybrid 
battery (traction battery).
■If “Engine Started to Protect 
System EV driving unavailable” 
is displayed on the multi-infor-
mation display
EV driving may be canceled in order 
to protect the hybrid system, etc.
In this case, perform driving with the 
gasoline engine until EV driving will 
be returned to automatically. 
Depending on the conditions, driv-
ing that combines the use of the 
gasoline engine may continue for a 
short while. However, this is not a 
malfunction.
■Conditions in which the gaso-
line engine may not stop
The gasoline engine starts and 
stops automatically . However, it 
may not stop automatically in the 
following conditions
*:
●During gasoline engine warm-up
●During hybrid battery (traction bat-
tery) charging
●When the temperature of the 
hybrid battery (traction battery) is 
high or low
●When the windshield defogger 
switch is pressed. ( P.434)
*: Depending on the circumstances, 
the gasoline engine may also not 
stop automatically in situations 
other than those above.
■Sounds and vibrations specific 
to a Plug-in Hybrid Electric 
Vehicle
Because there is no engine sound 
or vibration, it is easy to mistake the 
Plug-in Hybrid Electric Vehicle for 
being off when it is actually still run-
ning, as indicated by the “READY” 
indicator being illuminated. For 
safety, make sure to  always shift the 
shift position to P and apply the 
parking brake when parked.
The following sounds or vibrations 
may occur when the hybrid system 
is operating and are not a malfunc-
tion.