Page 596 of 770

5947-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
■ If “Shift System Malfunction Shifting Unavailable See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction Stop in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer.
The shift position may not be changed. Stop the vehicle in a safe place.
■ If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the sys-
tem inspected by any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Parking See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Charge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or the shift
position may not be changed normally. (Coping method: P. 597)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: P. 639)
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
The message may be shown when driving under severe operating conditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: P. 645
Page 599 of 770

5977-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
■If the shift position cannot be changed or the power switch is turned to
ACCESSORY mode even if trying to turn the power switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control system is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the parking brake
firmly.
● The hybrid system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function (P. 256) may not operate.
Before turning the power switch off, be sure to press the P position switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.
■ Warning buzzer
P. 587
NOTICE
■If “Maintenance Required for Traction Battery at Your Dealer” is shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer immediately.
● Continuing to drive the vehicle without having the hybrid battery (traction
battery) inspected will cause the hybrid system not to start.
● If the hybrid system does not start, contact any authorized Toyota retailer
or Toyota authorized repairer, or any reliable repairer immediately.
Page 601 of 770

5997-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift position to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
● Check the degree of the tire damage.
A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a nail or screw pass-
ing through the tire tread.
• Do not remove the nail or
screw from the tire. Remov-
ing the object may widen the
opening and make emer-
gency repair with the repair
kit impossible.
• To avoid sealant leakage, move the vehicle until the area of the
puncture, if known, is positioned at the top of the tire.
■ A flat tire that cannot be repaired with the emergency tire puncture repair
kit
In the following cases, the tire c annot be repaired with the emergency tire
puncture repair kit. Contact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
● When the tire is damaged due to driving without sufficient air pressure
● When there are any cracks or damage at any location on the tire, such as on
the side wall, except the tread
● When the tire is visibly separated from the wheel
● When the cut or damage to the tread is 4 mm (0.16 in.) long or more
● When the wheel is damaged
● When two or more tires have been punctured
● When more than one sharp objects such as nails or screws have passed
through the tread on a single tire
● When the sealant has expired
Before repairing the tire
Page 620 of 770
6187-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
If you have a flat tire (vehicles with spare tire)
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift position to P.
● Stop the hybrid system.
● Turn on the emergency flashers. (P. 568)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 5 2 8
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 634 of 770

6327-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
WARNING
■When using the compact spare tire (if equipped)
● Remember that the spare tire provided is specifically designed for use with
your vehicle. Do not use your spare tire on another vehicle.
● Do not use more than one compact spare tire simultaneously.
● Replace the spare tire with a standard tire as soon as possible.
● Avoid sudden acceleration, abrupt steering, sudden braking and shifting
operations that cause sudden engine braking.
■ When the compact spare tire is attached (if equipped)
The vehicle speed may not be correctly detected, and the following systems
may not operate correctly:
Also, not only can the following system not be utilized fully, but it may even
negatively affect the drive-train components:
• E-Four (Electric Four wheel drive system)*
*: If equipped
■ Speed limit when using the compact spare tire (if equipped)
Do not drive at speeds in excess of 80 km/h (50 mph) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failure to
observe this precaution may lead to an accident causing death or serious
injury.
■ After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in their
storage location to reduce the possibility of personal injury during a collision
or sudden braking.
• ABS & Brake assist
• VSC
•TRC
• EPS
• AHB (Automatic High Beam)*
• PCS (Pre-Collision System)*
• LTA (Lane Tracing Assist)*
• Dynamic radar cruise control with
full-speed range*
• Cruise control*
• BSM (Blind Spot Monitor)*
• Toyota parking assist-sensor*
• Parking Support Brake function*
• Simple Intelligent Parking Assist
System*
• Toyota parking assist monitor*
• Navigation system*
• Panoramic view monitor*
Page 637 of 770

6357-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 639)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 521)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
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Page 640 of 770

6387-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 554)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 9 3 )
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 246)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 670)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 189)
WARNING
■When using the mechanical key and operating the power windows or
moon roof (if equipped)
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
3
Page 652 of 770
6507-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
If the vehicle becomes stuck
Set the parking brake and shift the shift position to P. Stop the
hybrid system.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift position to D or R and release the parking brake.
Then, while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRC. ( P. 443)
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