Page 575 of 770
5737-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
Page 576 of 770
5747-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
When using a flatbed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flatbed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, set the
parking brake and turn the power switch off.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing
Page 577 of 770

5757-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
To have your vehicle towed by another vehicle, the towing eyelet must
be installed to your vehicle. Install the towing eyelet using the follow-
ing procedure.
Take out the wheel nut wrench and towing eyelet. ( P. 600, 619)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Turn off the Parking Support Brake function. (if equipped): P. 396
Emergency towing procedure
1
2
3
4
5
6
Page 578 of 770
5767-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
Shift the shift position to N* and release the parking brake.
*: If the shift position cannot be changed or the current shift position can
not be confirmed, contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer or commercial towing ser-
vice before towing.
■ While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( P. 600, 619)
■ Towing eyelet installation hole on the rear of the vehicle
The hole is equipped for fastening the
vehicle while shipping. The towing eyelet
installed in this hole cannot be used for
towing another vehicle.
7
Page 585 of 770

5837-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
High coolant temperature warning light
(vehicles without exhaust heat recirculator system)
Indicates that the engine coolant temperature is too high
Changes from a flashing to a solid light when the engine
coolant temperature increases
Immediately stop the vehicle in a safe place.
( P. 645)
High coolant temperature warning light
(vehicles with exhaust h eat recirculator system)
• When the light flashes:
Indicates that the engine coolant temperature is too high
The light changes from a flashing to a solid light when
the temperature further increases
Immediately stop the vehicle in a safe place.
( P. 645)
• When the light comes on without flashing:
Indicates a malfunction in the exhaust heat recirculator
system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(Flashes) (If equipped)
PKSB OFF indicator
Indicates a malfunction in the Parking Support Brake func-
tion
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer.
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will come on when the Parking Support Brake
function is turned off ( P. 396)
• The light will come on when the Parking Support Brake
function is operating ( P. 400)
• The light will flash when the system cannot temporarily
be used ( P. 402)
Open door warning light (warning buzzer)*3
Indicates that a door is not fully closed
Check that all the doors are closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 6.4 L
(1.7 gal., 1.4 Imp.gal.) or less
Refuel the vehicle.
Warning lightWarning light/Details/Actions
Page 587 of 770

5857-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
*1: Brake system warning buzzer:
When there is a possible problem that could affect braking performance,
the warning light will come on and a warning buzzer will sound.
*2: Low engine oil pressure warning buzzer:
A buzzer also sounds continuously for approximately 30 seconds at maxi-
mum in addition to the low engine oil pressure warning light when the
“READY” indicator is illuminated.
*3: Open door warning buzzer:
The open door warning buzzer sounds to alert one or more of the doors is
not fully closed (with the vehicle having reached a speed of 5 km/h
[3 mph]).
*4: Driver’s and front passenger’s seat belt warning buzzer:
The driver’s and front passenger’s seat belt warning buzzer sounds to alert
the driver and front passenger that his or her seat belt is not fastened. If
the seat belt is unfastened, the buzzer sounds intermittently for a certain
period of time after the vehicle reaches a certain speed.
Inappropriate pedal operation warning light*6 (warning
buzzer)
When a buzzer sounds:
Indicates a malfunction in:
• The Brake Override System
• The Drive-Start Control
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer.
Indicates that the shift position was changed and Drive-
Start Control was operated while depressing the accelera-
tor pedal.
Momentarily release the accelerator pedal.
Indicates that the Parking Support Brake function (if
equipped) is operating ( P. 400)
Follow the instruction that is displayed on the multi-
information display.
When a buzzer does not sound:
Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override Sys-
tem is operating.
Release the accelerator pedal and depress the brake
pedal.
Warning lightWarning light/Details/Actions
Page 594 of 770

5927-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
■ If a message about an operation is shown
● If a message about an operation of the accelerator pedal or brake pedal is
shown
• A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Collision System) (if
equipped) or the dynamic radar cruise control with full-speed range (if
equipped) is operating. If a warning message is shown, be sure to decel-
erate the vehicle or follow an instruction shown on the multi-information
display.
• A warning message is shown when Brake Override System operates.
( P. 221, 596)
• A warning message is shown when Drive-Start Control or Parking Sup-
port Brake function (if equipped) operates ( P. 222, 400). Follow the
instructions on the multi-information display.
● If a message about an operation of the power switch is shown
An instruction for operation of the power switch is shown when the incorrect
procedure for starting the hybrid system is performed or the power switch is
operated incorrectly. Follow the instructions shown on the multi-information
display to operate the power switch again.
● If a message about a shift operation is shown
To prevent the shift position from being selected incorrectly or the vehicle
from moving unexpectedly, the shift position may be changed automatically
( P. 255) or shift operation may be required. In this case, change the shift
position following the instructions on the multi-information display.
● If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open door or
replenishing a consumable.
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5937-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
■If “See Owner’s Manual” is shown
● If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer. Continuing to drive the vehicle may be dangerous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Entry & Start System Malfunction See Owner’s Manual”
● Vehicles with GPF system: If “Exhaust Filter Full See Owner’s Manual” is
shown on the multi-information display is shown, follow the instruction.
( P. 440)
■ If “Shift System Not Active Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a temporary operation failure or malfunction in the shift control sys-
tem. Immediately have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 597)
■ If “Shift System Malfunction Apply Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 597)
■ If “ Switch Malfunction Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the vehicle
inspected by any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.