Page 450 of 572
4508-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the rear wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
There is a malfunction in the
shift control system. ( P.464)
There is a malfunction in the
immobilizer system. ( P.70)
There is a malfunction in the
smart key system. ( P.482)
The 12-volt battery is dis-
charged. ( P.485)
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The fuel cell system warning
message is shown on the
multi-information display and
the vehicle does not move.
The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
WARNING
Page 451 of 572

4518-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
8
When trouble arises
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
■Towing with a sling-type truck
Do not tow with a sling-type truck to
prevent body damage.
When using a flatbed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flatbed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off. If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1
Take out the screwdriver and
towing eyelet.
Type A
Screwdriver
To w i n g e y e l e t
Using a flatbed truck
Emergency towing
Emergency towing proce-
dure
Page 452 of 572

4528-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
Ty p e B
Phillips-head screwdriver
Towing eyelet
2 Remove the eyelet cover
using a flathead screwdriver.
If the driver is a Phillips-head,
replace it with flathead.
To protect the bod ywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand. 4
Tighten down the towing eye-
let securely using a screw-
driver or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the fuel cell system.
If the fuel cell system does not
start, turn the po wer switch to ON.
7Shift the shift position to N
and release the parking
brake.
Turn automatic mode off. ( P.192)
■While towing
If the fuel cell sys tem is off, the
power assist for the brakes and
steering will not function, making
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be pur-
chased at your Toyota dealer.
■Before transporting or towing in
frozen areas
Operate the water release function.
Otherwise, the fue l cell system may
freeze and the veh icle may not be
able to be started. ( P.196)
Page 469 of 572
4698-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
8
When trouble arises
Ty p e A Emergency tire puncture repair kit
Towing eyelet
Location of the emergency ti re puncture repair kit and
tools
Page 470 of 572
4708-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
Ty p e B
Emergency tire puncture repair kit
Towing eyelet
BottleHose
Air release cap
Sticker
Compressor
Power plug
Air pressure gauge
Compressor switchEmergency tire puncture
repair kit components
Page 494 of 572

4948-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
1Set the parking brake and
stop the fuel cell system.
2 Remove the mud, snow or
sand from around the rear
wheels.
3 Place wood, stones or some
other material under the rear
wheels to help provide trac-
tion.
4 Restart the fuel cell system.
5 Shift the shift position to D or
R and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is difficult to free the
vehicle
Press the switch to turn off
TRAC.
“Traction Control Turned Off”
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift posi-
tion
Be careful not to shift the shift
position with the accelerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in death o r serious injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the rear wheels
and depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.
Page 555 of 572

Owners Manual_USA_M62064_en
Alphabetical Index555
Theft deterrent systemAlarm ...................................... 71
Immobilizer system ................ 70
Tire inflation pre ssure............ 428
Maintenance data................. 501
Tire inflation pressure display function............................... 418
Warning light ........................ 460
Tire information ...................... 502 Glossary ............................... 506
Size ...................................... 504
Tire identification number ..... 503
Uniform Tire Quality Grading 504
Tire pressure display ............. 418
Tire pressure warning system ............................................... 418Function ............................... 418
Initializing ............................. 420
Installing tire pressure warning valves and transmitters ...... 419
Registering ID codes ............ 422
Warning light ........................ 460
Tires ......................................... 416 Chains .................................. 329
Checking .............................. 416
Emergency tire puncture repair kit........................................ 467
If you have a flat tire ............. 467
Inflation pressure.................. 428
Information ........................... 502
Replacing ............................. 424
Rotating tires ........................ 418
Size ...................................... 501
Snow tires ............................ 327
Tire inflation pressure display function............................... 418
Tire pressure warning system ........................................... 418
Warning light ........................ 460
Tools ........................................ 469
Top tether strap ........................ 62 Total load capacit
y .................496
To w i n g Dinghy towing .......................179
Emergency towing ................449
Towing eyelet........................451
Trailer towing ...... ..................179
Toyota Safety Sense 2.5 +......214 AHB (Automatic High Beam) 200
Dynamic radar cruise control with full-speed range ..........244
LTA (Lane Tracing Assist) .....230
PCS (Pre-Collisio n System) .219
RSA (Road Sign Assist) ........241
Toyota Teammate Advanced Park ........................................293Memory function ................... 311
Parallel exiting fu nction ........309
Parallel parking function .......306
Perpendicular ex iting (forward/
reverse) function.................304
Perpendicular parking (forward/ reverse) function.................301
TRAC (Traction Control) ........322
Traction battery.........................81 Charging .................................78
Location ..................................81
Specification .........................498
Traction battery air intake vents.............................................90
Traction battery air intake vents .........................................90, 433
Traction Control (TRAC) ........322
Traction motor (electric motor)76
Trailer towing ..........................179
Trip meters ......................100, 104
Trunk ........................................132 Internal trunk rele ase lever ...134
Smart key system .................133
Trunk easy closer .................134
Trunk features ......................361