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HIGHLANDER HEV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
Positioning a floor jack .......395
Engine compartment .......... 396
12-volt battery .................... 402
Tires ................................... 404
Tire inflation pressure......... 415
Wheels ............................... 417
Air conditioning filter ........... 418
Cleaning the hybrid battery (trac- tion battery) air intake vents......................................... 420
Electronic key battery ......... 423
Checking and replacing fuses ......................................... 425
Headlight aim ..................... 427
Light bulbs .......................... 428
7-1. Essential information Emergency flashers ........... 438
If your vehicle has to be stopped in an emergency .............. 438
If the vehicle is submerged or water on the road is rising
......................................... 439
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 441
If you think something is wrong ......................................... 443
If a warning light turns on or a warning buzzer sounds .... 445
If a warning message is dis- played .............................. 456
If you have a flat tire ........... 461
If the hybrid system will not start ......................................... 474
If you lose your keys .......... 475
If the fuel filler door cannot be opened ............................. 476
If the electronic key does not operate properly ............... 477If the 12-volt battery is dis-
charged ............................ 479
If your vehicle overheats .... 484
If the vehicle becomes stuck ......................................... 488
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 490
Fuel information ................. 498
Tire information .................. 500
8-2. Customization Customizable features ....... 510
8-3. Initialization Items to initialize ................ 523
9-1. For owners Reporting safety defects for U.S. owners ............................. 526
Reporting safety defects for Canadian owners ............. 526
Seat belt instructions for Cana- dian owners (in French) ... 527
SRS airbag instructions for Canadian owners (in French)
......................................... 528
Headlight aim instructions for Canadian owners (in French)......................................... 53
5
What to
do if... (Troubleshooting)
......................................... 538
Alphabetical Index.............. 541
7When trouble arises
8Vehicle specifications
9For owners
Index

13Pictorial index
Precautions for winter season.............................................. P.320
To prevent freezing (windshiel d wiper de-icer) ..................... P.330
Precautions for car wash
*.................................................... P.381
Fuel filler door ............................................... ..................... P.234
Refueling method ............................................... .................. P.234
Fuel type/fuel tan k capacity ................................... .............. P.491
Tires.......................................................... ........................... P.404
Tire size/inflation pressure ................................... ........ P.404, 495
Winter tires/tire chains ....................................... .................. P.320
Checking/rotation/tire pressur e warning system ..................P.404
Coping with flat tires......................................... .................... P.461
Hood ........................................................... ......................... P.394
Opening ............................................................................... P.394
Engine oil ..................................................... ........................ P.492
Coping with overheating ...................................................... P.484
Warning messages ............................................... ............... P.456
Front turn signal lights/parking lights
*..................... P.216,223
Parking lights
*............................................................... ..... P.223
Headlights/daytime running lights
*.................................. P.223
Headlights..................................................... ...................... P.223
Daytime running lights .. .................................................... P.223
Front side marker lights ....................................... ............. P.223
Parking lights
*/daytime running lights*........................... P.223
Front fog lights ............................................... .................... P.229
Stop/tail lights ............................................... ..................... P.223
Tail lights.................................................... ......................... P.223
Back-up lights
Shifting the shift lever to R ................................................... P.213
Light bulbs of the exterior lights for driving
(Replacing method: P.428, Watts: P.496)

2164-2. Driving procedures
sets the shift range to 6.
■Downshifting restrictions warn-
ing buzzer
To help ensure safety and driving
performance, downshifting opera-
tion may sometimes b e restricted. In
some circumstances, downshifting
may not be possible even when the
shift lever is opera ted. (A buzzer will
sound twice.)
■If the S indicator does not come
on or the D indicator is dis-
played even after shifting the
shift lever to S
This may indicate a malfunction in
the hybrid transmission system.
Have the vehicle inspected by your
Toyota dealer immediately. (In this
situation, the hyb rid transmission
will operate in t he same manner as
when the shift lever is in D.)
1 Right turn
2 Lane change to the right
(move the lever partway and
release it)
The right hand s ignals will flash 3
times.
3 Lane change to the left
(move the lever partway and
release it)
The left hand signals will flash 3
times.
4Left turn
■Turn signals can be operated
when
The power switch is in ON.
■If the indicator flashes faster
than usual
Check that a light bulb in the front or
rear turn signal lights has not
Tur n signal lever
Operating instructions

379
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 380
Cleaning and protecting the vehicle interior ........... 383
6-2. Maintenance Maintenance requirements.................................. 386
General maintenance.. 388
Emission inspection and maintenance (I/M) pro-
grams ........................ 390
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 392
Hood ........................... 394
Positioning a floor jack .................................. 395
Engine compartment ... 396
12-volt battery ............. 402
Tires ............................ 404
Tire inflation pressure.. 415
Wheels ......... ...............417
Air conditioning filter .... 418
Cleaning the hybrid battery (traction battery) air intake
vents.......................... 420
Electronic key battery.. 423
Checking and replacing fuses.......................... 425
Headlight aim .............. 427Light bulbs ...................
428

3936-3. Do-it-yourself maintenance
6
Maintenance and care
Hybrid battery
(traction bat-
tery) air intake
vent (P.420)• Vacuum cleaner,
etc.
• Phillips screw- driver
Headlight aim
( P.427)• Phillips-head
screwdriver
Light bulbs
( P.428)
• Bulb with same
number and
wattage rating as
original
• Phillips-head screwdriver
• Flathead screw- driver
• Wrench
Radiator and
condenser
( P.400)
Tire inflation
pressure
( P.415)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.401)
• Water or washer
fluid containing
antifreeze (for
winter use)
• Funnel (used only for adding
water or washer
fluid)
WARNING
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on
the multi-information display
and the “READY” indicator are
both off.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, cause sparks or
expose an open flame to fuel.
Fuel fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is off.
With the power switch in ON, the
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.400)
■Safety glasses
Wear safety glasses to prevent
flying or falling material, fluid
spray, etc. from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the air cleaner filter
removed may cause excessive
engine wear due to dirt in the air.

4266-3. Do-it-yourself maintenance
4Check if the fuse is blown.
Replace the blown fuse with a new
fuse of an appropriate amperage
rating. The amperage rating can be
found on the fuse box lid.
Ty p e A
Normal fuse
Blown fuse
Type B
Normal fuse
Blown fuse
Type C Normal fuse
Blown fuse
■After a fuse is replaced
●If the lights do not turn on even
after the fuse has been replaced,
a bulb may need replacement.
(
P.428)
●If the replaced fuse blows again,
have the vehicle inspected by
your Toyota dealer.
■If there is an ove rload in a cir-
cuit
The fuses are designed to blow, pro-
tecting the wiring harness from
damage.
■When replacing light bulbs
Toyota recommends that you use
genuine Toyota pr oducts designed
for this vehicle. Because certain
bulbs are connected to circuits
designed to prevent overload,
non-genuine parts or parts not
designed for this vehicle may be
unusable.
WARNING
■To prevent system break-
downs and vehicle fire
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the vehicle, and possibly a
fire or injury.
●Never use a fuse of a higher
amperage rating than that indi-
cated, or use any other object in
place of a fuse.
●Always use a genuine Toyota
fuse or equivalent.
Never replace a fuse with a
wire, even as a temporary fix.
●Do not modify the fuses or fuse
boxes.

4286-3. Do-it-yourself maintenance
1Using a Phillips-head screw-
driver, turn bolt A in either
direction.
Remember the turning direction
and the number of turns.
2Turn bolt B the same number
of turns and in the same
direction as step 1.
If the headlight cannot be adjusted
using this procedure, take the vehi-
cle to your Toyota dealer to adjust
the headlight aim.
Check the wattage of the light
bulb to be replaced. ( P.496)
P.516
Front (type A)
Front turn signal lights/park-
ing lights
Adjusting the headlight
aimLight bulbs
You may replace the follow-
ing bulbs by yourself. The
difficulty level of replace-
ment varies depending on
the bulb. If necessary bulb
replacement seems difficult
to perform, contact your
Toyota dealer.
For more information about
replacing other light bulbs,
contact your Toyota dealer.
Preparing for light bulb
replacement
Turning off the power
back door main switch
Bulb locations