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HIGHLANDER HEV_U
Pictorial indexSearch by illustration
For safety 
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status 
information and 
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows, 
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for 
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance 
and careCaring for your vehicle and maintenance 
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble 
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle 
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat 
belt, SRS airbag and headlight aim instructions for 
Canadian owners
IndexSearch by symptom
Search alphabetically 

4TABLE OF CONTENTS
Positioning a floor jack .......395
Engine compartment .......... 396
12-volt battery .................... 402
Tires ................................... 404
Tire inflation pressure......... 415
Wheels ............................... 417
Air conditioning filter ........... 418
Cleaning the hybrid battery (trac- tion battery) air intake vents......................................... 420
Electronic key battery ......... 423
Checking and replacing fuses ......................................... 425
Headlight aim ..................... 427
Light bulbs .......................... 428
7-1. Essential information Emergency flashers ........... 438
If your vehicle has to be stopped  in an emergency .............. 438
If the vehicle is submerged or  water on the road is rising
......................................... 439
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 441
If you think something is wrong ......................................... 443
If a warning light turns on or a  warning buzzer sounds .... 445
If a warning message is dis- played .............................. 456
If you have a flat tire ........... 461
If the hybrid system will not start ......................................... 474
If you lose your keys .......... 475
If the fuel filler door cannot be  opened ............................. 476
If the electronic key does not  operate properly ............... 477If the 12-volt battery is dis-
charged ............................ 479
If your vehicle overheats .... 484
If the vehicle becomes stuck ......................................... 488
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 490
Fuel information ................. 498
Tire information .................. 500
8-2. Customization Customizable features ....... 510
8-3. Initialization Items to initialize ................ 523
9-1. For owners Reporting safety defects for U.S. owners ............................. 526
Reporting safety defects for  Canadian owners ............. 526
Seat belt instructions for Cana- dian owners (in French) ... 527
SRS airbag instructions for  Canadian owners (in French)
......................................... 528
Headlight aim instructions for  Canadian owners (in French)......................................... 53
5
What  to 
do if... (Troubleshooting) 
......................................... 538
Alphabetical Index.............. 541
7When trouble arises
8Vehicle specifications
9For owners
Index 

13Pictorial index
Precautions for winter season.............................................. P.320
To prevent freezing (windshiel d wiper de-icer) ..................... P.330
Precautions for car wash
*.................................................... P.381
Fuel filler door ............................................... ..................... P.234
Refueling method ............................................... .................. P.234
Fuel type/fuel tan k capacity ................................... .............. P.491
Tires.......................................................... ........................... P.404
Tire size/inflation pressure ................................... ........ P.404, 495
Winter tires/tire chains ....................................... .................. P.320
Checking/rotation/tire pressur e warning system ..................P.404
Coping with flat tires......................................... .................... P.461
Hood ........................................................... ......................... P.394
Opening ............................................................................... P.394
Engine oil ..................................................... ........................ P.492
Coping with overheating ...................................................... P.484
Warning messages ............................................... ............... P.456
Front turn signal lights/parking lights
*..................... P.216,223
Parking lights
*............................................................... ..... P.223
Headlights/daytime running lights
*.................................. P.223
Headlights..................................................... ...................... P.223
Daytime running lights .. .................................................... P.223
Front side marker lights ....................................... ............. P.223
Parking lights
*/daytime running lights*........................... P.223
Front fog lights ............................................... .................... P.229
Stop/tail lights ............................................... ..................... P.223
Tail lights.................................................... ......................... P.223
Back-up lights
Shifting the shift lever to  R ................................................... P.213
Light bulbs of the exterior lights for driving
(Replacing method: P.428, Watts: P.496) 

2164-2. Driving procedures
sets the shift range to 6.
■Downshifting restrictions warn-
ing buzzer
To help ensure safety and driving 
performance, downshifting opera-
tion may sometimes b e restricted. In 
some circumstances, downshifting 
may not be possible even when the 
shift lever is opera ted. (A buzzer will 
sound twice.)
■If the S indicator does not come 
on or the D indicator is dis-
played even after shifting the 
shift lever to S
This may indicate a malfunction in 
the hybrid transmission system. 
Have the vehicle inspected by your 
Toyota dealer immediately. (In this 
situation, the hyb rid transmission 
will operate in t he same manner as 
when the shift lever is in D.)
1 Right turn
2 Lane change to the right 
(move the lever partway and 
release it)
The right hand s ignals will flash 3 
times.
3 Lane change to the left 
(move the lever partway and 
release it)
The left hand signals will flash 3 
times.
4Left turn
■Turn signals can be operated 
when
The power switch is in ON.
■If the indicator flashes faster 
than usual
Check that a light bulb in the front or 
rear turn signal  lights has not 
Tur n signal lever
Operating instructions 

379
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 380
Cleaning and protecting the  vehicle interior ........... 383
6-2. Maintenance Maintenance requirements.................................. 386
General maintenance.. 388
Emission inspection and  maintenance (I/M) pro-
grams ........................ 390
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 392
Hood ........................... 394
Positioning a floor jack .................................. 395
Engine compartment ... 396
12-volt battery ............. 402
Tires ............................ 404
Tire inflation pressure.. 415
Wheels ......... ...............417
Air conditioning filter .... 418
Cleaning the hybrid battery  (traction battery) air intake 
vents.......................... 420
Electronic key battery.. 423
Checking and replacing  fuses.......................... 425
Headlight aim .............. 427Light bulbs ...................
428 

3936-3. Do-it-yourself maintenance
6
Maintenance and care
Hybrid battery 
(traction bat-
tery) air intake 
vent (P.420)• Vacuum cleaner, 
etc.
• Phillips screw- driver
Headlight aim 
( P.427)• Phillips-head 
screwdriver
Light bulbs 
( P.428)
• Bulb with same 
number and 
wattage rating as 
original
• Phillips-head  screwdriver
• Flathead screw- driver
• Wrench
Radiator and 
condenser 
(  P.400)
Tire inflation 
pressure 
( P.415)• Tire pressure 
gauge
• Compressed air  source
Washer fluid 
( P.401)
• Water or washer 
fluid containing 
antifreeze (for 
winter use)
• Funnel (used  only for adding 
water or washer 
fluid)
WARNING
The engine compartment contains 
many mechanisms and fluids that 
may move suddenly, become hot, 
or become electrically energized. 
To avoid death or serious injury, 
observe the following precautions.
ItemsParts and tools■When working on the engine 
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on 
the multi-information display 
and the “READY” indicator are 
both off.
●Be careful not to touch the 
engine, power control unit, radi-
ator, exhaust manifold, etc. right 
after driving as they may be hot. 
Oil and other fluids may also be 
hot.
●Do not leave anything that may 
burn easily, such as paper and 
rags, in the engine compart-
ment.
●Do not smoke, cause sparks or 
expose an open flame to fuel. 
Fuel fumes are flammable.
■When working near the elec-
tric cooling fan or radiator 
grille
Be sure the power switch is off.
With the power switch in ON, the 
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant 
temperature is high. ( P.400)
■Safety glasses
Wear safety glasses to prevent 
flying or falling material, fluid 
spray, etc. from getting in your 
eyes.
NOTICE
■If you remove the air cleaner 
filter
Driving with the air cleaner filter 
removed may cause excessive 
engine wear due to  dirt in the air. 

4266-3. Do-it-yourself maintenance
4Check if the fuse is blown.
Replace the blown fuse with a new 
fuse of an appropriate amperage 
rating. The amperage rating can be 
found on the fuse box lid.
Ty p e A
Normal fuse
Blown fuse
Type B
Normal fuse
Blown fuse
Type C Normal fuse
Blown fuse
■After a fuse is replaced
●If the lights do not turn on even 
after the fuse has been replaced, 
a bulb may need replacement. 
(
 P.428)
●If the replaced fuse blows again, 
have the vehicle inspected by 
your Toyota dealer.
■If there is an ove rload in a cir-
cuit
The fuses are designed to blow, pro-
tecting the wiring harness from 
damage.
■When replacing light bulbs
Toyota recommends that you use 
genuine Toyota pr oducts designed 
for this vehicle. Because certain 
bulbs are connected to circuits 
designed to prevent overload, 
non-genuine parts or parts not 
designed for this vehicle may be 
unusable.
WARNING
■To prevent system break-
downs and vehicle fire
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the vehicle, and possibly a 
fire or injury.
●Never use a fuse of a higher 
amperage rating than that indi-
cated, or use any other object in 
place of a fuse.
●Always use a genuine Toyota 
fuse or equivalent.
Never replace a fuse with a 
wire, even as a temporary fix.
●Do not modify the fuses or fuse 
boxes. 

4286-3. Do-it-yourself maintenance
1Using a Phillips-head screw-
driver, turn bolt A in either 
direction.
Remember the turning direction 
and the number of turns.
2Turn bolt B the same number 
of turns and in the same 
direction as step 1.
If the headlight cannot be adjusted 
using this procedure, take the vehi-
cle to your Toyota dealer to adjust 
the headlight aim.
Check the wattage of the light 
bulb to be replaced. ( P.496)
 P.516
Front (type A)
Front turn signal lights/park-
ing lights
Adjusting the headlight 
aimLight bulbs
You may replace the follow-
ing bulbs by yourself. The 
difficulty level of replace-
ment varies depending on 
the bulb. If necessary bulb 
replacement seems difficult 
to perform, contact your 
Toyota dealer.
For more information about 
replacing other light bulbs, 
contact your Toyota dealer.
Preparing for light bulb 
replacement
Turning off the power 
back door main switch
Bulb locations