Page 347 of 496

3476-3. Do-it-yourself maintenance
6
Maintenance and care
ment may be required. (For sched-
uled maintenance information,
please refer to the “Scheduled
Maintenance Guide” or “Owner’s
Manual Supplement”.)
■If air flow from the vents
decreases dramatically
The filter may be clogged. Check
the filter and replace if necessary.
■Scheduled maintenance of the
air intake vent is necessary
when
In some situations such as when the
vehicle is used frequently or in
heavy traffic or dusty areas, the air
intake vent may need to be cleaned
more regularly. For d etails, refer to
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
■Cleaning the air intake vent
Improper handling of the air intake
vent cover and filter may result in
damage to them. If you have any
concerns about cleaning the filter,
contact your Toyota dealer.
NOTICE
■When using the air condition-
ing system
Make sure that a filter is always
installed.
Using the air conditioning system
without a filter may cause damage
to the system.
■To prevent damage to the fil-
ter cover
When moving the filter cover in
the direction of arrow to release
the fitting, pay attention not to
apply excessive force to the
claws. Otherwise, the claws may
be damaged.
Cleaning the hybrid
batter y (traction bat-
ter y) air intake vents
To prevent the fuel economy
from being affected, visually
inspect the hybrid battery
(traction battery) air intake
vents periodically for clogs.
If it is dusty or clogged or if
“Maintenance Required for
Traction Battery Cooling
Parts See Owner’s Manual”
is displayed on the
multi-information display,
clean the air intake vent
using the following proce-
dures:
Page 348 of 496

3486-3. Do-it-yourself maintenance
1Turn the power switch off.
2 Remove the air intake vent
cover.
Pull the cover as shown in
the illustration to disengage
the 7 claws, starting from the
claw in the upper right corner.
Pull the cover toward the
front of the vehicle to remove
it. 3
Remove the filter from the air
intake vent cover.
Disengage the claw as
shown in the illustration.
Remove the filter from the
cover.
If dust has accumulated on the
air intake vent cover, remove the
dust with a vacuum cleaner, etc.
4 Remove the dust and sand
from the filter.
Using a vacuum cleaner, etc.,
absorb dust and sand from the filter
by profiling the nozzle lightly along
the fold.
5Hold the filter to the light and
check if it is not clogged.
If the dust or sand cannot be
removed completely, contact your
NOTICE
■If “Maintenance Required for
Traction Battery Cooling
Parts See Owner’s Manual” is
displayed on the multi-infor-
mation display
Clean the air intake vent immedi-
ately.
If the vehicle is continuously
driven with the warning message
displayed, it may cause a mal-
function or output restriction of the
hybrid battery (tr action battery).
Cleaning procedure
Page 349 of 496

3496-3. Do-it-yourself maintenance
6
Maintenance and care
Toyota dealer.
6Install the filter in its original
position, and then install the
air intake vent cover.
If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is dis-
played on the multi-informa-
tion display
7 Start the hybrid system and
check that the warning mes-
sage is no longer displayed.
It may be necessary to drive the
vehicle for warning message is dis-
played again then disappears.
If the warning message does not
disappear after some time, have
the vehicle inspected by your Toy-
ota dealer.
■If the dust or sand on the filter
cannot be removed
It is recommended to use a vacuum
cleaner with plastic brushes.
WARNING
■When cleaning the air intake
vent
●Do not use water or other liq-
uids to clean the air intake vent.
If water is applied to the hybrid
battery (traction battery) or
other components, a malfunc-
tion or fire may occur.
●Before cleaning the air intake
vent, make sure to turn the
power switch off to stop the
hybrid system.
●Do not put a han d or leg in the
air intake vent. If it is caught in a
cooling fan, or if it touches a
high voltage part that results in
an electric shock, death or seri-
ous injuries may result.
NOTICE
■When cleaning the air intake
vent
Do not use an ai r blow gun, etc.
Dust may be blown out, possibly
causing a malfunction or output
restriction of the hybrid battery
(traction battery).
■To prevent damage to the
vehicle
Observe the following precau-
tions:
●Do not allow liquid or foreign
material to enter the air intake
vent.
●Make sure to reinstall the filter
and cover to their original posi-
tions after cleaning.
●Do not install anything to the air
intake vent other than the exclu-
sive filter for this vehicle or use
the vehicle witho ut the filter
installed.
Page 367 of 496

3677-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
The vehicle makes an abnor-
mal sound.
From the front (2WD models)
WARNING
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the power switch off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towi ng eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Vehicles without a smart key
system: Do not tow the vehicle
from the rear when the power
switch is off. The steering lock
mechanism is not strong
enough to hold the front wheels
straight.
●Vehicles with a smart key sys-
tem: Do not tow the vehicle from
the rear when th e power switch
is off.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
Page 372 of 496

3727-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Brake system warning light (warning buzzer)
■High coolant temperature warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunction
in the system. However, if this continues to occur, have the
vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(Red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The regenerative braking system;
The electronically contr olled brake system; or
The parking brake system
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine c oolant temperature is exces-
sively high
Immediately stop the vehicle in a safe place.
Handling method ( P.414)
Page 373 of 496

3737-2. Steps to take in an emergency
7
When trouble arises
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
■Charging system warning light
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Malfunction indicator lamp (warning buzzer)
Warning lightDetails/Actions
Indicates that the temperature of the hybrid system is
excessively high
Stop the vehicle in a safe place.
Handling method ( P.414)
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is excessively low
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The hybrid system;
The electronic engine control system; or
The electronic thrott le control system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Page 374 of 496

3747-2. Steps to take in an emergency
■SRS warning light (warning buzzer)
■ABS warning light
■Inappropriate pedal operation warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airb ag system;
The front passenger occupan t classification system; or
The seat belt pretensioner system
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning
Drive-Start Control is malfunctioning
Drive-Start Cont rol is operating
Follow the instructions di splayed on the multi-infor-
mation display. ( P.382)
When a buzzer does not sound:
Brake Override System is operating.
Release the accelerator pedal and depress the brake
pedal.
Page 376 of 496

3767-2. Steps to take in an emergency
■Rear passengers’ seat belt reminder lights (warning buzzer)*
*: Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert t he rear pas-
senger that his or he r seat belt is not fastened. If the seat b elt is unfas-
tened, the buzzer sounds intermittently for a certain period of time, after the
seat belt is fastened and unfast ened and the vehicle reaches a certain
speed.
■Tire pressure warning light
Warning lightDetails/Actions
(4.2-inch dis- play)
(7-inch display)
Warns the rear passengers to fasten their seat belts
Fasten the seat belt.
Warning lightDetails/Actions
When the light comes on after blinking for approximately 1
minute (a buzzer does not sounds):
Malfunction in the tire pressure warning system
Have the system checked by your Toyota dealer.
When the light comes o n (a buzzer sounds):
Low tire inflation press ure from natural causes
After the temperature of the tires has lowered suffi-
ciently, check the inflation pressure of each tire and
adjust them to the specified level. ( P.342)
Low tire inflation pre ssure from flat tire
Immediately stop the vehic le in a safe place and per-
form the necessary actions. ( P.380)