Page 409 of 496

4097-2. Steps to take in an emergency
7
When trouble arises
1Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P and press
the power switch as you normally do
when stopping the hybrid system.
■Electronic key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediately when the bat-
tery is depleted. ( P.350)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed. ( P.176)
WARNING
■When using the mechanical
key and operating the power
windows or moon roof (if
equipped)
Operate the power window or
moon roof after checking to make
sure that there is n o possibility of
any passenger having any of their
body parts caught in the window
or moon roof.
Also, do not allow children to
operate the mechanical key. It is
possible for children and other
passengers to get caught in the
power window or moon roof.
Starting the hybrid sys-
tem
Page 414 of 496

4147-2. Steps to take in an emergency
If the engine coolant tempera-
ture gauge enters the red
zone or “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-informa-
tion display
1 Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.
2 If you see steam: Carefully lift
the hood after the steam sub- sides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.
Radiator
Cooling fans
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the “MAX”
and “MIN” lines on the reser-
voir.
Reservoir
“MAX” line
“MIN” line
5 Add coolant if necessary.
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
The engine coolant tem-
perature gauge ( P. 9 9 ) i s
in the red zone or a loss of
hybrid system power is
experienced. (For example,
the vehicle speed does not
increase.)
“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.
Steam comes out from
under the hood.
Correction procedures
Page 415 of 496

4157-2. Steps to take in an emergency
7
When trouble arises
Water can be used in an emer-
gency if coolant is unavailable.
6Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fans operate and
to check for coolant leaks
from the radiator or hoses.
The fans operate w hen the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fans are operating by
checking the fan sound and air flow.
If it is difficult to check these, turn
the air conditioning system on and
off repeatedly. (The fans may not
operate in freezing temperatures.)
7 If the fans are not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fans are operating:
Have the vehicle inspected at
the nearest Toyota dealer.
If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe
place.
2 Stop the hybrid system and
carefully lift the hood. 3
After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the “MAX”
and “MIN” lines on the reser-
voir.
Reservoir
“MAX” line
“MIN” line
5 Add coolant if necessary.
If coolant is unavailable, use water
as an emergency measure, and
have the vehicle i nspected at your
Page 416 of 496

4167-2. Steps to take in an emergency
Toyota dealer as soon as possible.
6After stopping the hybrid sys-
tem and waiting for 5 minutes
or more, start the hybrid sys-
tem again and check for the
multi-information display.
If the message does not dis-
appear: Stop the hybrid sys-
tem and contact your Toyota
dealer.
If the message is not dis-
played: The hybrid system
temperature has dropped
and the vehicle may be
driven normally.
However, if the message appears
again frequently, contact your Toy-
ota dealer.
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions. Failure to do so may result
in serious injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off , check that the
“READY” indicator is off. When
the hybrid system is operating,
the gasoline engine may auto-
matically start, or the cooling
fans may suddenly operate
even if the gasoline engine
stops. Do not touch or approach
rotating parts such as the fan,
which may lead to fingers or
clothing (especially a tie, a scarf
or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the coolant reser-
voir caps while the hybrid sys-
tem and radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding engine/power
control unit coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust etc.).
●Do not use any coolant additive.
Page 442 of 496

4428-2. Customization
8-2.Customization
■Changing by using the
audio system screen
1 Select on the main menu.
2 Select “Vehicle customize”.
3 Select the item to change the
settings of from the list.
For functions that can be turned
on/off, select (ON)/
(OFF).
■Changing by using the
meter control switches
1 Select (4.2-inch display)
or (7-inch display) of the
multi-information display. 2
4.2-inch display meter: Press
or to select the
desired item to be custom-
ized.
7-inch display meter: Press
or to select the desired item
to be customized.
3 Press or press and hold .
The available settings will differ
depending on if is pressed or
pressed and held. Follow the
instructions on the display.
Some function settings are changed simultaneously with other fu nc-
tions being customized. Contact y our Toyota dealer for further
details.
Settings that can be changed using the audio system screen
Settings that can be changed using the meter control switches
Customizable features
Your vehicle includes a vari-
ety of electronic features
that can be personalized to
suit your preferences. The
settings of these features
can be changed using the
multi-information display,
the audio system screen, or
at your Toyota dealer.
Customizing vehicle fea-
tures
WARNING
■During customization
As the hybrid system needs to be
operating during customization,
ensure that the vehicle is parked
in a place with adequate ventila-
tion. In a closed area such as a
garage, exhaust gases including
harmful carbon monoxide (CO)
may collect and enter the vehicle.
This may lead to death or a seri-
ous health hazard.
NOTICE
■During customization
To prevent 12-volt battery dis-
charge, ensure that the hybrid
system is operating while custom-
izing features.
Customizable features
Page 443 of 496
4438-2. Customization
8
Vehicle specifications
Settings that can be changed by your Toyota dealer
Definition of symbols: O = Available, — = Not available
■Gauges, meters and multi-information display ( P.92, 96, 99,
102, 109)
Function*1Default settingCustomized setting
LanguageEnglishFrenchOO—Spanish
Units*2miles (MPG)
km (km/L)
—O—km (L/100 km)
miles (MPG Impe- rial)
Meter Style*3SmartCasual—O—Sporty
Dial Type*3Hybrid Sys-
tem IndicatorTachometer—O—Simple (non-dial)
EV indicatorOnOff—O—
Eco Accelerator Guid-
anceOnOff—O—
Fuel economy display
Total average (Average fuel consumption [after reset])
Trip average (Aver- age fuel consump- tion [after start])
—O—Tank average
(Average fuel con- sumption [after refuel])
Audio system linked dis-
playOnOff—O—
Energy monitorOnOff—O—
AWD Control*4OnOff—O—
Drive information typeAfter startAfter reset—O—
Drive information items
(First item)Distance
Average vehicle speed
—O—
Elapsed time
Page 444 of 496
4448-2. Customization
*1: For details about each function: P. 1 0 8
*2: The default setting varies according to country.
*3: 7-inch display
*4: If equipped
■Door lock ( P.127, 133, 408)
Drive information items
(Second item)Elapsed time
Average vehicle
speed
—O—
Distance
Pop-up displayOnOff—O—
FunctionDefault settingCustomized setting
Unlocking using a
mechanical key
Driver’s door unlocked in
one step, all doors
unlocked in two step
All doors unlocked in one step——O
Automatic door locking
function
Shift position linked door
locking opera- tionOff
O—OSpeed linked door locking operation
Automatic door unlock-
ing function
Shift position linked door unlocking operationOff
O—ODriver’s door linked door unlocking operation
Locking/unlocking of the
trunk when all doors are
locked/unlocked
OnOff——O
Function*1Default settingCustomized setting
Page 450 of 496
4508-2. Customization
■Safe Exit Assist* ( P.260)
*: If equipped
■Automatic air conditioning system ( P.278)
■Illumination ( P.286)
■Vehicle customization●When the smart key system is off,
Smart door unlocking cannot be
FunctionDefault settingCustomized setting
Safe Exit AssistOnOff—O—
Outside rearview mir-
rors displayOnOff—O—
Detection sensitivityMiddleHigh—O—Low
FunctionDefault settingCustomized setting
Switching between out-
side air and recirculated
air mode linked to auto-
matic mode switch oper-
ation
OnOffO—O
A/C auto switch opera-
tionOnOffO—O
FunctionDefault settingCustomized setting
Time elapsed before the
interior lights turn off15 seconds
Off
O—O7.5 seconds
30 seconds
Operation after the
power switch is turned
off
OnOff——O
Operation when the
doors are unlockedOnOff——O
Operation when you
approach the vehicle
with the electronic key
on your person
OnOff——O