3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
4-3. Operating the lights and wip-ers
Headlight switch ................. 148
AHB (Automatic High Beam) ......................................... 150
Fog light switch .................. 153
Windshield wipers and washer ......................................... 154
Rear window wiper and washer ......................................... 155
4-4. Refueling Opening the fuel tank cap .. 157
4-5. Using the driving support sys- tems
Toyota Safety Sense 3.0 soft-ware update ..................... 159
Toyota Safety Sense 3.0 .... 161
PCS (Pre-Collision System) ......................................... 167
LTA (Lane Tracing Assist)... 177
LDA (Lane Departure Alert) ......................................... 182
PDA (Proactive driving assist) ......................................... 187
Dynamic radar cruise control ......................................... 193
Cruise control ..................... 201
Emergency Driving Stop System ......................................... 204
RSA (Road Sign Assist) ..... 206
BSM (Blind Spot Monitor)... 209
RCTA (Rear Cross Traffic Alert) function ............................ 214
Safe Exit Assist .................. 219
Driving mode select switch ......................................... 224
Driving assist systems........ 225
4-6. Driving tips Winter driving tips............... 2305-1. Using the air conditioning
system and defogger
Automatic air conditioning sys-tem ................................... 234
Heated steering wheel/seat heaters ............................. 241
5-2. Using the interior lights Interior lights list ................. 243
5-3. Using the storage features List of storage features ...... 245
Luggage compartment features ......................................... 248
5-4. Other interior features Other interior features ........ 250
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 260
Cleaning and protecting the vehicle interior.................. 262
6-2. Maintenance Maintenance requirements......................................... 265
General maintenance......... 267
Emission inspection and mainte- nance (I/M) programs ...... 270
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 271
Hood .................................. 27
3
Positioning a floor jack .......27
4
Engine compartment .......... 275
Tires ................................... 282
Tire inflation pressure......... 299
Wheels ............................... 301
Air conditioning filter........... 303
5Interior features
6Maintenance and care
7
cameras images are recorded,
contact your Toyota dealer.
Usage of recorded data and
personal information by the
Toyota Safety Sense 3.0
The operating state of each sys-
tem, data from eac h sensor, image
data (images from the front/rear
cameras), and position information
is recorded by the Toyota Safety
Sense 3.0 in the following situa-
tions. Toyota obtains this informa-
tion when the vehicle is brought to
the dealership or when sent to the
Toyota servers.
• In certain collisions or colli- sion-like situations
• When driving on roads with cer- tain traffic situ ations, such as
congestion, poor road surfaces,
poor weather, etc.
• When driving on certain roads, such as roads which were
recently opened or extended
• After the engine is started, for a certain amount of time
To learn more about the vehicle
data collected, used and shared by
Toyota, please visit www.toy-
ota.com/privacyvts/.
Data provision and use pur-
pose by third parties
Data recorded by the computers
may be used for collision analysis,
malfunction diagnosis, automated
driving, advanced safety and map
related technologies (technology,
product development, product
improvement, etc.) and products
and services which use data (maps
used for automated driving and advanced safety
technologies, driv-
ing condition analysis, analysis of
the driving environment, such as
road infrastructure, traffic condition
communication, etc. Herein
referred to as “individual ser-
vices”.) Also, this data may be used
for customer support related to a
collision, collision analysis or reso-
lution.
In situations such as the following,
Toyota may disclose the recorded
data to a third party:
• When the consent of the vehicle owner (or the lessee if the vehicle
is leased) has been given
• When officially requested by the police, a court of law or a govern-
ment agency
• When it is to be used by Toyota in a lawsuit
• When data is to be used research purposes after processing so that
the data is not ti ed to a specific
vehicle or vehicle owner
In addition to the above, Toyota
may disclose the data recorded by
the Toyota Safety Sense 3.0 to a
third party in the following situa-
tions:
• When separate consent of the vehicle owner (or the lessee if the
vehicle is leased) has been given.
This includes situations when the
user subscribes to an individual
service which is provided by a
second party and uses vehicle
recorded data, where the provider
has obtained the user’s consent
for providing data to a third-party
• When providing data to a com- pany involved in autonomous
8
driving software, etc. for the pur-
pose of research and develop-
ment (technology, product
development, product improve-
ment, etc.) of automated driving,
advanced safety and map related
technologies
• When providing image data and position information to a company
involved in map creation, etc. for
the purpose of research and
development map related tech-
nologies
• When providing image data and position information to a local
government for the purpose of
road maintenance, etc.
• When providing processed image data and position information to
traffic conditio n communication
individual services
• When providing image data from near a fire, or other area that
emergency services are dis-
patched, to the fire department of
a local government which has
entered a separate contract with
To y o t a
Image information recorded by the
vehicle can be era sed by your Toy-
ota dealer.
The image recording function can
be disabled. However, if the function
is disabled, data from when systems
operate will not be available.
If you wish to stop the collection of
Toyota Safety Sense 3.0 data by the
Toyota servers for the purpose of
research and development and pro-
vision to individual services, contact
your Toyota dealer.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
and its usage.
To learn more about the vehicle
data collected, used and shared
by Toyota, please visit
www.toyota.com/privacyvts/
.
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is
designed to record such data
as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were
Usage of data collected
through Safety Connect
(U.S. mainland only)
Event data recorder
331-1. For safe use
1
For safety and security
Front impact sensors
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The brakes and st op lights will be
controlled automatically. ( P.226)
●The interior lights will turn on auto-
matically. ( P.243)
●The emergency flashers will turn
on automatically. ( P.312)
●Fuel supply to the engine will be
stopped. (P.319)
●For Safety Connect subscribers, if
any of the followin g situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 0 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners will activate.
601-3. Emergency assistance
1-3.Emergency assistance
Microphone (driver’s side)
LED light indicators
“SOS” button
Subscribers have the following
Safety Connect services avail-
able:
Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
providers. ( P. 6 2 )
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( P. 6 2 )
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 2 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( P.63)
Safety Connect
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States, Toy-
otapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.
System components
Services
611-3. Emergency assistance
1
For safety and security
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
• The United States
1-800-331-4331
• Canada
1-888-869-6828
•Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska , Puerto Rico
and Canada, and Enhanced
Roadside Assist ance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages.
The Safety Connect system will
offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the engine switch is
turned to ON, the red indicator
light comes on for 2 seconds
then turns off. Afterward, the
green indicator light comes on,
indicating that the service is
active.
Subscription
Safety Connect LED light
Indicators
621-3. Emergency assistance
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
Green indicator light flashing
= Safety Connect call in pro-
cess
Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the Unites States,
1-877-855-8377 in Puerto Rico
or 1- 888-869-6828 in Canada,
and follow the prompts for
Safety Connect to initiate this
service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
Safety Connect services
631-3. Emergency assistance
1
For safety and security
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
■Free/Open Source Software
Information
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be
found at the f ollowing URL.
https://opensource.lge.com/osSch/
list?types=ALL&search=TL21BNU
Safety information for
Safety Connect