
3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
4-3. Operating the lights and wip-ers
Headlight switch ................. 148
AHB (Automatic High Beam) ......................................... 150
Fog light switch .................. 153
Windshield wipers and washer ......................................... 154
Rear window wiper and washer ......................................... 155
4-4. Refueling Opening the fuel tank cap .. 157
4-5. Using the driving support sys- tems
Toyota Safety Sense 3.0 soft-ware update ..................... 159
Toyota Safety Sense 3.0 .... 161
PCS (Pre-Collision System) ......................................... 167
LTA (Lane Tracing Assist)... 177
LDA (Lane Departure Alert) ......................................... 182
PDA (Proactive driving assist) ......................................... 187
Dynamic radar cruise control ......................................... 193
Cruise control ..................... 201
Emergency Driving Stop System ......................................... 204
RSA (Road Sign Assist) ..... 206
BSM (Blind Spot Monitor)... 209
RCTA (Rear Cross Traffic Alert)  function ............................ 214
Safe Exit Assist .................. 219
Driving mode select switch ......................................... 224
Driving assist systems........ 225
4-6. Driving tips Winter driving tips............... 2305-1. Using the air conditioning 
system and defogger
Automatic air conditioning sys-tem ................................... 234
Heated steering wheel/seat  heaters ............................. 241
5-2. Using the interior lights Interior lights list ................. 243
5-3. Using the storage features List of storage features ...... 245
Luggage compartment features ......................................... 248
5-4. Other interior features Other interior features ........ 250
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 260
Cleaning and protecting the  vehicle interior.................. 262
6-2. Maintenance Maintenance requirements......................................... 265
General maintenance......... 267
Emission inspection and mainte- nance (I/M) programs ...... 270
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 271
Hood .................................. 27
3
Positioning a floor jack .......27
4
Engine compartment .......... 275
Tires ................................... 282
Tire inflation pressure......... 299
Wheels ............................... 301
Air conditioning filter........... 303
5Interior features
6Maintenance and care 

7
cameras images are recorded, 
contact your Toyota dealer.
Usage of recorded data and 
personal information by the 
Toyota Safety Sense 3.0
The operating state of each sys-
tem, data from eac h sensor, image 
data (images from the front/rear 
cameras), and position information 
is recorded by the Toyota Safety 
Sense 3.0 in the  following situa-
tions. Toyota obtains this informa-
tion when the vehicle is brought to 
the dealership or when sent to the 
Toyota servers.
• In certain collisions or colli- sion-like situations
• When driving on roads with cer- tain traffic situ ations, such as 
congestion, poor road surfaces, 
poor weather, etc.
• When driving on certain roads,  such as roads which were 
recently opened or extended
• After the engine is started, for a  certain amount of time
To learn more about the vehicle 
data collected, used and shared by 
Toyota, please visit www.toy-
ota.com/privacyvts/.
 Data provision and use pur-
pose by third parties
Data recorded by the computers 
may be used for collision analysis, 
malfunction diagnosis, automated 
driving, advanced safety and map 
related technologies (technology, 
product development, product 
improvement, etc.) and products 
and services which use data (maps 
used for automated driving and  advanced safety 
technologies, driv-
ing condition analysis, analysis of 
the driving environment, such as 
road infrastructure, traffic condition 
communication, etc. Herein 
referred to as “individual ser-
vices”.) Also, this data may be used 
for customer support related to a 
collision, collision  analysis or reso-
lution.
In situations such as the following, 
Toyota may disclose the recorded 
data to a third party:
• When the consent of the vehicle  owner (or the lessee if the vehicle 
is leased) has been given
• When officially requested by the  police, a court of law or a govern-
ment agency
• When it is to be used by Toyota in  a lawsuit
• When data is to be used research  purposes after processing so that 
the data is not ti ed to a specific 
vehicle or vehicle owner
In addition to the  above, Toyota 
may disclose the data recorded by 
the Toyota Safety Sense 3.0 to a 
third party in the  following situa-
tions:
• When separate consent of the  vehicle owner (or the lessee if the 
vehicle is leased) has been given. 
This includes situations when the 
user subscribes to an individual 
service which is provided by a 
second party and uses vehicle 
recorded data, where the provider 
has obtained the user’s consent 
for providing data  to a third-party
• When providing data to a com- pany involved in autonomous  

8
driving software, etc. for the pur-
pose of research and develop-
ment (technology, product 
development, product improve-
ment, etc.) of automated driving, 
advanced safety and map related 
technologies
• When providing image data and  position information to a company 
involved in map creation, etc. for 
the purpose of research and 
development map related tech-
nologies
• When providing image data and  position information to a local 
government for the purpose of 
road maintenance, etc.
• When providing processed image  data and position information to 
traffic conditio n communication 
individual services
• When providing image data from  near a fire, or other area that 
emergency services are dis-
patched, to the fire department of 
a local government which has 
entered a separate contract with 
To y o t a
Image information recorded by the 
vehicle can be era sed by your Toy-
ota dealer.
The image recording function can 
be disabled. However, if the function 
is disabled, data from when systems 
operate will not  be available.
If you wish to stop the collection of 
Toyota Safety Sense 3.0 data by the 
Toyota servers for the purpose of 
research and development and pro-
vision to individual services, contact 
your Toyota dealer.
If your Toyota has Safety Con-
nect and if you have subscribed 
to those services, please refer to 
the Safety Connect Telematics 
Subscription Service Agreement 
for information on data collected 
and its usage.
To learn more about the vehicle 
data collected, used and shared 
by Toyota, please visit
www.toyota.com/privacyvts/
.
This vehicle is equipped with an 
event data recorder (EDR). The 
main purpose of an EDR is to 
record, in certain crash or near 
crash-like situations, such as an 
air bag deployment or hitting a 
road obstacle, data that will 
assist in understanding how a 
vehicle’s systems performed. 
The EDR is designed to record 
data related to vehicle dynamics 
and safety systems for a short 
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is 
designed to record such data 
as:
• How various systems in your  vehicle were operating;
• Whether or not the driver and  passenger safety belts were 
Usage of data collected 
through Safety Connect 
(U.S. mainland only)
Event data recorder 

331-1. For safe use
1
For safety and security
Front impact sensors
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed 
based on the US motor vehicle safety standards (FMVSS208). The 
airbag sensor assembly (ECU) cont rols airbag deployment based on 
information obtained from the sensors etc. shown in the system 
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical  
reaction in the inflators quickly  fills the airbags with non-toxic gas to 
help restrain the motion of the occupants.
■If the SRS airbags deploy 
(inflate)
●Slight abrasions,  burns, bruising 
etc., may be sustained from SRS 
airbags, due to the extremely high 
speed deployment (inflation) by 
hot gases.
●A loud noise and white powder will 
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and 
inflator) as well as the front seats, 
parts of the front  and rear pillars, 
and roof side rails, may be hot for 
several minutes. T he airbag itself 
may also be hot.
●The windshield may crack.
●The brakes and st op lights will be 
controlled automatically. ( P.226)
●The interior lights will turn on auto-
matically. ( P.243)
●The emergency flashers will turn 
on automatically. ( P.312)
●Fuel supply to the engine will be 
stopped. (P.319)
●For Safety Connect subscribers, if 
any of the followin g situations 
occur, the system is designed to 
send an emergency call to the 
response center, notifying them of 
the vehicle’s location (without 
needing to push the “SOS” button) 
and an agent will attempt to speak 
with the occupants to ascertain  the level of emergency and assis-
tance required. If the occupants 
are unable to communicate, the 
agent automatically treats the call 
as an emergency and helps to dis-
patch the necessary emergency 
services. (
P. 6 0 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe  rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy 
in the event of an impact that 
exceeds the set  threshold level 
(the level of forc e corresponding 
to an approximately 12 - 18 mph 
[20 - 30 km/h] frontal collision with 
a fixed wall that does not move or 
deform).
However, this threshold velocity will 
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object,  such as a parked vehicle or sign 
pole, which can move or deform 
on impact
• If the vehicle is involved in an  underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under, 
the bed of a truck
●Depending on the type of collision, 
it is possible that only the seat belt 
pretensioners will activate. 

601-3. Emergency assistance
1-3.Emergency assistance
Microphone (driver’s side)
LED light indicators
“SOS” button
Subscribers have the following 
Safety Connect services avail-
able:
 Automatic Collision Notifica-
tion
*
Helps drivers receive necessary 
response from emergency service 
providers. ( P. 6 2 )
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle 
theft. ( P. 6 2 )
Emergency Assistance Button 
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 2 )
 Enhanced Roadside Assis-
tance
Provides drivers various on-road 
assistance. ( P.63)
Safety Connect
Safety Connect is a sub-
scription-based telematics 
service that uses Global 
Positioning System (GPS) 
data and embedded cellular 
technology to provide 
safety and security features 
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response 
center, which operates 24 
hours per day, 7 days per 
week.
Safety Connect service is 
available by subscription on 
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect 
service, you are agreeing to 
be bound by the Telematics 
Subscription Service Agree-
ment and its Terms and 
Conditions, as in effect and 
amended from time to time, 
a current copy of which is 
available at Toyota.com in 
the United States, Toy-
otapr.com in Puerto Rico 
and Toyota.ca in Canada. All 
use of the Safety Connect 
service is subject to such 
then-applicable Terms and 
Conditions.
System components
Services 

611-3. Emergency assistance
1
For safety and security
After you have signed the 
Telematics Subscription Service 
Agreement and are enrolled, 
you can begin receiving ser-
vices. 
A variety of subscription terms 
are available for purchase. Con-
tact your Toyota dealer, call the 
following appropriate Customer 
Experience Center or push the 
“SOS” button in your vehicle for 
further subscription details.
• The United States
1-800-331-4331
• Canada
1-888-869-6828
•Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s 
Bluetooth® technology will not be 
possible when Safety Connect is 
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota 
models (in the contiguous United 
States only). Contact with the 
Safety Connect response center 
is dependent upon the telematics 
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal 
reception, which can limit the abil-
ity to reach the response center or 
receive emergency service sup-
port. Enrollment and Telematics 
Subscription Service Agreement 
are required. A variety of subscrip-
tion terms are available; charges 
vary by subscription term selected 
and location.
●Automatic Collision Notification, 
Emergency Assistance and Stolen 
Vehicle Location are available in 
the United States, including 
Hawaii and Alaska , Puerto Rico 
and Canada, and Enhanced 
Roadside Assist ance are avail-
able in the United  States, Puerto 
Rico and Canada.
●Automatic Collision Notification, 
Emergency Assistance, Stolen 
Vehicle and Enhanced Road 
Assistance are not available in the 
U.S. Virgin Islands.
For vehicles first sold in the U.S. 
Virgin Islands, no Safety Connect 
services will function in or outside 
the U.S. Virgin Islands.
●Safety Connect services are not 
subject to section  255 of the Tele-
communications Act and the 
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages.
The Safety Connect system will 
offer voice prompts in English, 
Spanish, and French. Please indi-
cate your language of choice when 
enrolling.
■When contacting the response 
center
You may be unable to contact the 
response center if the network is 
busy.
When the engine switch is 
turned to ON, the red indicator 
light comes on for 2 seconds 
then turns off. Afterward, the 
green indicator light comes on, 
indicating that the service is 
active.
Subscription
Safety Connect LED light 
Indicators 

621-3. Emergency assistance
The following indicator light pat-
terns indicate specific system 
usage conditions:
Green indicator light on = 
Active service
 Green indicator light flashing 
= Safety Connect call in pro-
cess
 Red indicator light (except at 
vehicle start-up) = System 
malfunction (contact your Toy-
ota dealer)
 No indicator light (off) = 
Safety Connect service not 
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to 
automatically call the response 
center. The responding agent 
receives the vehicle’s location 
and attempts to speak with the 
vehicle occupants to assess the 
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically 
treats the call as an emergency, 
contacts the nearest emer-
gency services provider to 
describe the situation, and 
requests that assistance be sent 
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety 
Connect can work with local 
authorities to assist them in 
locating and recovering the 
vehicle. After filing a police 
report, call the Customer Experi-
ence Center at 1-800-331-4331 
in the Unites States, 
1-877-855-8377 in Puerto Rico 
or 1- 888-869-6828 in Canada, 
and follow the prompts for 
Safety Connect to initiate this 
service. 
In addition to assisting law 
enforcement with recovery of a 
stolen vehicle, Safety-Con-
nect-equipped vehicle location 
data may, under certain circum-
stances, be shared with third 
parties to locate your vehicle. 
Further information is available 
at Toyota.com in the United 
States, Toyotapr.com in Puerto 
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on 
the road, push the “SOS” button 
to reach the Safety Connect 
response center. The answer-
ing agent will determine your 
vehicle’s location, assess the 
emergency, and dispatch the 
necessary assistance required.
If you accidentally press the “SOS” 
button, tell the  response-center 
agent that you are not experiencing 
an emergency.
Safety Connect services 

631-3. Emergency assistance
1
For safety and security
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance 
adds GPS data to the already 
included warranty-based Toyota 
roadside service.
Subscribers can press the 
“SOS” button to reach a Safety 
Connect response-center agent, 
who can help with a wide range 
of needs, such as: towing, flat 
tire, fuel delivery, etc. For a 
description of the Enhanced 
Roadside Assistance services 
and their limitations, please see 
the Safety Connect Terms and 
Conditions, which are available 
at Toyota.com in the United 
States, Toyotapr.com in Puerto 
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system 
installed in your vehicle is a 
low-power radio transmitter and 
receiver. It receives and also 
sends out radio frequency (RF) 
signals.
In August 1996, the Federal 
Communications Commission 
(FCC) adopted RF exposure 
guidelines with safety levels for  mobile wireless phones. Those 
guidelines are consistent with 
the safety standards previously 
set by the following U.S. and 
international standards bodies.
ANSI (American National 
Standards Institute) C95.1 
[1992]
 NCRP (National Council on 
Radiation Protection and 
Measurement) Report 86 
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on 
comprehensive and periodic 
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians 
from universities, and govern-
ment health agencies and 
industries reviewed the avail-
able body of research to 
develop the ANSI Standard 
(C95.1).
The design of Safety Connect 
complies with the FCC guide-
lines in addition to those stan-
dards.
■Free/Open Source Software 
Information
This product contains Free/Open 
Source Software (FOSS).
The license information and/or the 
source code of such FOSS can be 
found at the f ollowing URL.
https://opensource.lge.com/osSch/
list?types=ALL&search=TL21BNU
Safety information for 
Safety Connect