611-3. Emergency assistance
1
For safety and security
After you have signed the 
Telematics Subscription Service 
Agreement and are enrolled, 
you can begin receiving ser-
vices. 
A variety of subscription terms 
are available for purchase. Con-
tact your Toyota dealer, call the 
following appropriate Customer 
Experience Center or push the 
“SOS” button in your vehicle for 
further subscription details.
• The United States
1-800-331-4331
• Canada
1-888-869-6828
•Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s 
Bluetooth® technology will not be 
possible when Safety Connect is 
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota 
models (in the contiguous United 
States only). Contact with the 
Safety Connect response center 
is dependent upon the telematics 
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal 
reception, which can limit the abil-
ity to reach the response center or 
receive emergency service sup-
port. Enrollment and Telematics 
Subscription Service Agreement 
are required. A variety of subscrip-
tion terms are available; charges 
vary by subscription term selected 
and location.
●Automatic Collision Notification, 
Emergency Assistance and Stolen 
Vehicle Location are available in 
the United States, including 
Hawaii and Alaska , Puerto Rico 
and Canada, and Enhanced 
Roadside Assist ance are avail-
able in the United  States, Puerto 
Rico and Canada.
●Automatic Collision Notification, 
Emergency Assistance, Stolen 
Vehicle and Enhanced Road 
Assistance are not available in the 
U.S. Virgin Islands.
For vehicles first sold in the U.S. 
Virgin Islands, no Safety Connect 
services will function in or outside 
the U.S. Virgin Islands.
●Safety Connect services are not 
subject to section  255 of the Tele-
communications Act and the 
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages.
The Safety Connect system will 
offer voice prompts in English, 
Spanish, and French. Please indi-
cate your language of choice when 
enrolling.
■When contacting the response 
center
You may be unable to contact the 
response center if the network is 
busy.
When the engine switch is 
turned to ON, the red indicator 
light comes on for 2 seconds 
then turns off. Afterward, the 
green indicator light comes on, 
indicating that the service is 
active.
Subscription
Safety Connect LED light 
Indicators 
1203-6. Favorite settings
3-6.Favorite settings
An individual can be identified 
using the following authentica-
tion devices.
Electronic key
An individual is identified when the 
smart entry & start system detects 
their electronic key. ( P.102)
 Bluetooth® device
An individual is identified when a 
Bluetooth
® device is c onnected to 
the audio system. For information 
on how to connect Bluetooth
® 
devices, refer to the “MULTIMEDIA 
OWNER'S MANUAL”. When an 
individual is identified with an elec-
tronic key identifying using a Blue-
tooth
® device is not performed.
Bluetooth is a registered trademark 
of Bluetooth SIG, Inc.
When an individual is identified 
from an authentication device, 
settings for the following func-
tions are recalled.
 Meter displays and audio sys-
tem information
*
When an individual is identified, the 
display settings used when the 
engine switch was last turned off 
are recalled.
Vehicle settings that can be 
set using the audio system
*
When an individual is identified, the 
vehicle settings used when the 
engine switch was last turned off 
are recalled.
*: Some settings are excluded
My Settings
Drivers are identified using 
devices such as electronic 
keys to store the vehicle 
settings for each. Then the 
information can be recalled 
the next time the vehicle is 
driven.
Authentication devices can 
be assigned in advance to 
drivers so that they can 
drive using their preferred 
settings.
Settings for 3 drivers can be 
stored in My Settings.
For information on authenti-
cation devices registra-
tion/deletion, changing the 
driver’s name, initializing 
driver registered settings, 
manually switching drivers 
and deleting drivers regis-
tration refer to the “MULTI-
MEDIA OWNER’S 
MANUAL”.
Types of assigned 
authentication devices
Recalled functions