3857-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnor-
mal sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.173)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
3867-2. Steps to take in an emergency
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle
with the front wh eels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wh eels contacting
the ground, the drivetrain and
related parts may be damaged.
AWD models
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
●Vehicles without a smart key
system: Do not tow the vehicle
from the rear when the engine
switch is in the “LOCK” position
or the key is removed. The
steering lock mechanism is not
strong enough to hold the front
wheels straight.
●Vehicles with a smart key sys-
tem: Do not tow the vehicle from
the rear when the engine switch
is off.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
■When towing a vehicle
equipped with a Stop & Start
system
If it is necessary to tow the vehicle
with all 4 wheels on the ground,
perform the following procedure
before towing the vehicle, in order
to protect the system.Turn the
engine switch off and then start
the engine or turn the engine
switch to ON.
3877-2. Steps to take in an emergency
7
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the engine switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelet. This
should only be attempted on
hard surfaced roads for at most
50 miles (80 km) at under 18
mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet using the following procedure.
1
Take out the wheel nut
wrench and towing eyelet.
( P.406)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the b odywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
Using a flatbed truck
Emergency towing (vehi-
cles with a towing eyelet)
Emergency towing proce-
dure (vehicles with a tow-
ing eyelet)
3887-2. Steps to take in an emergency
4Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the
engine switch to ON.
7Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.173)
When the shift lever cannot be
shifted: P. 1 6 9
■While towing
If the engine is not running, the
power assist for the brakes and
steering will not function, making
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in lug-
gage compartment. ( P.406)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelet, cables or
chains. The towing eyelet,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the engine switch
off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
4267-2. Steps to take in an emergency
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift
lever with the ac celerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in death or serious injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the front wheels
and depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.
477Alphabetical Index
Daytime running lights/parking lightsReplacing light bulbs ............ 375
Defogger Outside rear view mirrors ... 288, 295
Rear window ................ 288, 295
Windshield.................... 287, 294
Differential Rear differential oil ............... 433
Dimensions ............................. 428
Dinghy towing ........................ 161
Display Cruise control ....................... 231
Dynamic radar cruise control 223
Intuitive parking assist .......... 259
Multi-information display .. 82, 89
RCTA .................................... 249
Warning message ................ 401
Display change button ....... 77, 80
Do-it-yourself maintenance ... 335
Door lock Back door ............................. 108
Key ....................................... 104
Side doors ............................ 103
Smart key system................. 118
Wireless remote control ....... 100
Doors Automatic door locking and unlocking system................ 107
Back door ............................. 108
Door glasses ........................ 132
Door lock .............................. 108
Open door warning buzzer . 105, 107
Outside rear view mirrors ..... 130
Rear door child-protectors.... 107
Drive distance ..................... 85, 92
Drive information ............... 85, 92
Drive-Start Control (DSC) Sudden start restraint control147 Driving
Break-in tips .........................142
Correct driving posture ...........23
Procedures ...........................141
Winter drive tips....................279
Driving information display83, 90
Driving range ................83, 84, 90
Driving support system informa- tion display........................85, 91
DSC (Drive-Start Control) Sudden start restraint control147
Dynamic radar cruise control 220
Dynamic Torque Control AWD system ...................................274
E
Eco Driving Indicator .........84, 90
Eco Driving Indicator Light84, 90
EDR (Event data recorder) .........8
Elapsed time .......................85, 92
Electric Power Steering (EPS) ...............................................274Warning light.........................393
Electronic key ...........................98 Battery-saving function ......... 119
If the electronic key does not operate properly .................417
Replacing the battery ...........368
Emergency Driving Stop System ...............................................235
Emergency flashers ...............382
Emergency, in case of If a warning buzzer sounds ..391
If a warning light turns on .....391
If a warning message is dis-played .................................401
If the battery is d ischarged ...419
If the electronic key does not operate properly .................417
If the engine will not start......415
If the vehicle is submerged or water on the road is rising ..384
485Alphabetical Index
Registering ID codes ............ 358
Warning light ........................ 395
Tires Checking .............................. 351
If you have a flat tire ............. 405
Inflation pressure.................. 363
Information ........................... 438
Replacing ............................. 405
Rotating tires ........................ 353
Size ...................................... 434
Snow tires ............................ 279
Spare tire.............................. 405
Tire pressure warning system........................................... 353
Warning light ........................ 395
Tools ........................................ 406
Top tether strap ........................ 61
Total load capacity ................. 428
To w i n g Dinghy towing....................... 161
Emergency towing................ 385
Towing eyelet ....................... 387
Trailer towing ........................ 151
Toyota Safety Sense 3.0 Automatic High Beam .......... 181
Dynamic radar cruise control 220
Emergency Driving Stop System........................................... 235
LDA (Lane Departure Alert) .. 213
LTA (Lane Tracing Assist) ..... 208
PCS (Pre-Collision System) . 198
RSA (Road Sign Assist) ....... 218
TRAC (Traction Control) ........ 274
Traction Control (TRAC) ........ 274
Trailer towing .......................... 151
Transmission Continuously variable transmis-sion..................................... 168
If the shift lever cannot be shifted from P................................. 169
M mode ................................ 170
Trip meters .......................... 77, 80 Turn signal lights
Replacing light bulbs ............374
Turn signal lever ...................171
Wattage ................................435
U
USB charging port ..................309
V
Vanity lights ............................318
Vanity mirrors .........................318
Vehicle data recording ...............6
Vehicle identification number429
Vehicle information display85, 92
Vehicle Stability Control (VSC)...............................................274
VSC (Vehicle Stability Control) ...............................................274
W
Warning buzzers ABS ......................................393
Airbags .................................392
Approach warning ................226
Brake hold ............................398
Brake Override System ........393
Brake system ........................391
Charging system ..................392
Downshifting .........................170
Drive-Start Control ................393
Electric power steering .........393
Engine ..................................392
High coolant temperature .....391
Intuitive parking assist OFF indi- cator ...................................396
Key reminder ........................163
LDA (Lane Departure Alert) 213, 396
Low engine oil pressure .......392