4287-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.431)
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
There may be a malfunction
in the immobilizer system.
( P. 7 6 )
The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.428) One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.433)
The 12-volt battery terminal
connections may be loose or
corroded. ( P.356)
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.433)
One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.356)
Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce-
dure except in case of emer-
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. ( P.174)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume.
The interior lights and
headlights do not turn on,
or the horn does not
sound.
Emergency start function
4337-2. Steps to take in an emergency
7
When trouble arises
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Vehicles with an alarm
( P.77): Confirm that the
electronic key is being car-
ried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( P. 7 8 )
2 Open the hood. ( P.348)
and fuse box cover.
If the 12-volt batter y is
discharged
The following procedures
may be used to start the
hybrid system if the 12-volt
battery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem
4357-2. Steps to take in an emergency
7
When trouble arises
6Open and close any of the
doors of your vehicle with the
power switch OFF.
7 Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.
8 Make sure the “READY” indi-
cator comes on. If the indica-
tor does not come on, contact
your Toyota dealer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
10 Close the exclusive jump
starting terminal cover and
install the fuse box cover to
its original position.
Once the hybrid system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be started
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.473)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-vo lt battery termi-
nals, contact you r Toyota dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the
12-volt battery is discharged. Use
the wireless remote control or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attempt after the
12-volt battery has recharged but
will start normally after the second
attempt. This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the
12-volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
493Alphabetical Index
Information ........................... 451
Refueling .............................. 202
Type ..................................... 445
Warning light ........................ 405
Fuel consumption Average fuel economy ..... 92, 99
Current fuel consumption . 92, 99
Fuel economy ......... ............ 92, 99
Fuel filler door If the fuel filler door cannot be opened ............................... 430
Refueling .............................. 202
Fuel gauge .......................... 84, 87
Fuses ....................................... 384
G
Garage door opener ............... 326
Gauges ................................ 84, 87
Glove box ................................ 311
Glove box light ....................... 311
H
Head restraints ....................... 137
Headlight aim .......................... 386
Headlights Adaptive Front-lighting System (AFS) .................................. 194
Automatic High Beam system ........................................... 195
Light switch .......................... 192
Replacing light bulbs ............ 388
Headlights/daytime running lightsReplacing light bulbs ............ 388
Heated steering wheel ........... 306
Heaters Automatic air conditioning sys-tem ..................................... 298
Heated steering wheel ......... 306
Outside rear view mirrors ..... 301
Seat heaters ......................... 306 High mounted stoplight
Replacing light bulbs ............388
High-voltage components .......71
Hill-start assist control...........285
Hood Open.....................................348
Hooks Coat hooks ...........................325
Retaining hooks (floor mat) ....22
Horn .........................................139
Hybrid battery (traction battery) Location ..................................71
Specification .........................446
Warning message...................75
Hybrid battery (traction battery) air intake vent .......................379
Hybrid battery (traction battery) air vents ...................................74
Hybrid system .... .......................68
Acoustic Vehicle Alerting System .............................................70
Emergency shut off system ....74
Energy monitor/consumption screen.................................105
EV drive mode ......................179
High voltage components .......71
Hybrid system precautions .....71
If the hybrid sys tem will not start
...........................................428
Overheating ..........................439
Power (ignition) switch .........174
Regenerative braking .............69
Starting the hybrid system ....174
Hybrid System Indicator ..........93
Hybrid transmissio n ...............181
Paddle shift switches ............183
Hybrid vehicle dri ving tips.....289
I
I/M test .....................................344
Identification
Engine ..................................445
497Alphabetical Index
Rear seats ............................... 135Head restraints ..................... 137
Rear side marker lights Light switch .......................... 192
Replacing light bulbs ............ 387
Wattage ................................ 450
Rear turn signal lights Replacing light bulbs ............ 388
Turn signal lever ................... 185
Rear view mirror Inside rear view mirror.......... 140
Outside rear view mirrors ..... 141
Rear window defogger ........... 301
Rear window wiper ................. 200
Refueling Capacity ............................... 445
Fuel types............................. 445
If the fuel filler door cannot be opened ............................... 430
Opening the fuel tank cap .... 202
Regenerative braking ............... 69
Replacing Electronic key battery ........... 382
Fuses ................................... 384
Light bulbs ............................ 387
Tires ..................................... 370
Reporting safety defects for Canadian owners ................. 476
Reporting safety defects for U.S. owners................................... 476
Resetting the message indicat- ing maintenance is required 341
Road Sign Assist (RSA) ......... 233
RSA (Road Sign Assist) ......... 233
S
Safe Exit Assist ...................... 263
Safety Connect ......................... 64
Seat belt reminder light . 405, 406
Seat belts .................................. 25 Adjusting the seat belt ............ 27
Automatic Locking Retractor .. 27 Child restraint sys
tem installation
.............................................45
Cleaning and maintaining the seat belt ..............................337
Emergency Locking Retractor 27
How to wear your seat belt .....26
How your child should wear the seat belt ................................26
Pregnant women, proper seat belt use .................................25
Reminder light and buzzer .405, 406
Seat belt extender ..................26
Seat belt pretensioners ..........28
SRS warning light .................404
Seat heaters ............................306
Seating capacity .............163, 444
Seats Adjustment ...........................134
Adjustment precautions ........134
Child seats/child restraint system installation ............................43
Cleaning ...............................337
Head restraints .....................137
Properly sitting in the seat ......23
Seat heaters ....... ..................306
Secondary Collision Brake ....285
Sensor Automatic headlight system .193
Automatic High Beam system...........................................195
BSM (Blind Spot M onitor) .....252
Inside rear view mirror ..........141
Intuitive parking assist ..........268
Radar sensor ................253, 264
RCTA ....................................258
Service plug ..............................71
Service reminder message ....341
Shift lever Hybrid transmission ..............181
If th e s hif t le ver ca n no t b e s hif te d from P .................................182