671-3. Emergency assistance
Owners Manual_USA_M42C01_en
1
For safety and security
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com.
Important! Read this informa-
tion about exposure to radio fre-
quency signals before using
Safety Connect;
The Safety Connect system
installed in your vehicle is a low- power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect
1032-2. Charging
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
Before charging, always check
the following items.
The parking brake is applied.
( P.243)
The power switch is turned to
OFF. ( P.231)
Lights such as the headlights,
emergency flashers and inte-
rior lights, etc. are turned off.
If these light switches are turned
on, then these features will con-
sume electricity, and charging time
will increase.
Before charging, make sure that
each part of the AC charging
cable is in good condition.
( P.92)
■During charging
●The charging starting time may
differ depending on the state of
the vehicle, but this does not indi-
cate a malfunction.
●During charging, sounds may be
heard from near the traction bat-
tery in accordance with the opera-
tion of the air conditioning system
or “Battery Cooler” ( P.99).
●During and after charging, the motor compartment and its sur-
rounding area in which the
onboard traction battery charger is
installed may get warm.
●The surface of the CCID
(Charging Circuit Interrupting
Device) may become hot, but this
does not indicate a malfunction.
●Depending on radio wave condi-
tions, interference may be heard
on the radio.
■When charging using a public
charging facility
●When charging using a public
charging facility, check the setting
of the charging schedule function.
• When the charging schedule is registered, temporarily turn off the
function or turn “ Charge Now” on.
( P. 1 1 9 )
• When the charging schedule is set to on, charging will not start even
if the AC charging cable is con-
nected. Also, charging fee may
occur due to connection of the AC
charging cable.
■Capacity reduction of the trac-
tion battery
The capacity of the traction battery
will decline gradually when the trac-
tion battery is in use. The rate at
which it declines will differ in accor-
dance with environmental conditions
and the way in which the vehicle is
used. Observing the following can
help suppress the decline in the
traction battery capacity.
●Avoid parking the vehicle in high
temperature areas, under direct
sunlight when the traction battery
is fully charged.
●Avoid accelerating and decelerat-
ing frequently and suddenly.
●Avoid frequent d riving at high
speed.
●Use the charging schedule func-
tion as much as possible in order
to fully charged the traction bat-
tery before starting off. ( P. 1 1 8 )
NOTICE
●When charging with a charger,
follow the procedures for using
each charger.
Confirm the following
before charging
Inspecting the AC
charging cable
1302-2. Charging
Owners Manual_USA_M42C01_en
the electric power balance will
be automatically displayed on
the multi-information display,
and an approximation of the
electricity balance (the balance
between the amount of electric-
ity provided and electricity con-
sumed) during My Room Mode
can be checked.Discharging (-)
Charging (+)
The size of the arrow symbol
changes depending on the power
supply and electric ity consumption
amounts.
If the electricity consumption is
more than the power supply, is
displayed more than .
If the power supply and electricity
consumption amounts are equal,
and are displayed as the
same size.
■Meter display while charging
After turning the power switch to ON
while charging, the power switch
automatically turns off if My Room
Mode is not selected within approxi-
mately 100 seconds.
■When using My Room Mode the
following may occur
●When the remaining charge of the
traction battery d rops to the lower
limit, the air conditioning system
automatically stops. In that case,
the air conditioning system can
not operate until the remaining
charge of the traction battery
increases. Turn off the power
switch once, then use My Room
Mode after the remaining charge
of the traction battery increases.
●The charging time of the traction
battery gets longer.
●Noise may be heard from the
radio depending on conditions of
the radio wave.
●The surrounding area of the
onboard traction battery charger
in the motor compartment may
become hot.
●The electric power steering sys-
tem warning light (yellow) may
turn on, but this is not a malfunc-
tion.
■Using My Room Mode during
DC charging
When using My Room mode during
DC charging, the state of charge
completion will be lo wer than when
not using My Room Mode.
■When “My Room Mode” is used
while the traction battery is fully
charged
When the power switch is turned on
while the traction b attery is fully
charged and the charging connector
that supplies power is connected,
“Charging Port Lid is Open” is dis-
played on the multi-information dis-
play. In this cas e, press on the
meter control switches to display the
setting screen of “My Room Mode”,
and then select “My Room Mode”.
When “My Room Mode” is used
while the traction b attery is fully
charged, the electric power of the
1624-1. Key information
Owners Manual_USA_M42C01_en
4-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.187)
• Operating the wireless remote control function ( P.164)
• Operating the Remote Air Condi- tioning System ( P.409)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a message will be disp
layed on the
multi-information display when the
EV system stops.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.188)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur-
face does not turn on.
You can replace the battery by your-
self ( P.497). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
●If the electronic key is near the
vehicle for longer than necessary,
even if the smart key system is not
operated, the key battery may
become depleted faster than nor-
mal.
■If a message regarding the state
of the electronic key or power
switch mode, e tc. is shown
To prevent trapping the electronic
Keys
Key types
1664-1. Key information
Owners Manual_USA_M42C01_en
key of the vehicle if traveling
to a location with unreliable
communications.
If the smartphone battery is
depleted, the smartphone
cannot be used as Digital Key.
If the battery level is low, be
sure to charge the smart-
phone prior to going out.
The Digital Key system is
related to the Smart key sys-
tem. If the Smart key system
has been deactivated in the
vehicle customization setting,
the Digital Key will also be
disabled.
Depending on the radio wave
environment, the Digital Key
may not be able to be used.
P. 1 8 8
When transferring vehicle
ownership, make sure to
delete the Digital Keys.
If the vehicle is not operated
for 14 days or more, the Digi-
tal Key will not connect auto-
matically. Therefore, it may
take some time before the
system operates after a door
handle is touched.
A part of the services may be
stopped for a certain period of
time due to server mainte-
nance. However, registered
Digital Keys can be used
during the maintenance.
A smartphone with the Digital
Key App enabled will be able to lock and unlock the doors,
start the EV system and per-
form any other operations as
same as the electronic key of
the vehicle. Be especially
careful not to lose the smart-
phone or allow it to be stolen.
If the smartphone is lost or
stolen, contact your Toyota
dealer immediately.
When taking your vehicle to a
Toyota dealer for an inspec-
tion or repairs, make sure to
bring an electronic key.
1814-2. Opening, closing and locking the doors
Owners Manual_USA_M42C01_en
4
Before driving
●When charging from an external
power source or connecting the
AC charging cable
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory is installed to
the rear bumper
If an accessory has been installed,
turn the Hands Free Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (vehicles with Hands
Free Power Back Door)
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be ca reful in the fol-
lowing situations.
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wiped off the rear
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric pow er plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands F ree Power Back
Door operation setting off. ( P.185)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
To prevent damage, cover the tip of
the screwdriver with a rag.
1884-2. Opening, closing and locking the doors
Owners Manual_USA_M42C01_en
●When an exterior alarm sounds
once for 5 seconds
●When an interior alarm pings con-
tinuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the 12-
volt battery from being discharged
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in
an area of approximately 11.5 ft.
(3.5 m) of the outside of the vehi-
cle for 2 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s door.
In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing
and holding .
Confirm that the ele ctronic key indi-
cator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
SituationCorrection pro-
cedure
An attempt was
made to lock the
vehicle while a
door was open.Close all of the
doors and lock
the doors again.
SituationCorrection pro-cedure
The power
switch was
turned to ACC
while the driver’s
door was open
(or the driver’s
door was opened
while the power
switch was in
ACC).
Turn the power
switch to OFF
and close the
driver’s door.
4757-3. Do-it-yourself maintenance
Owners Manual_USA_M42C01_en
7
Maintenance and care
■How to change the unit
1 Park the vehicle in a safe
place and EV system off.
2 Start the EV system.
Changing the unit cannot be per-
formed while the vehicle is moving.
3Press or of the meter
control switch to select .
4 Press or of the meter
control switches and select
“Vehicle Settings” and then
press and hold “OK”.
5 Press or of the meter
control switches and select
“TPWS setting” and then
press “OK”.
6 Press or of the meter
control switches and select
“Setting Unit” and then press
“OK”.
7 Press or of the meter
control switches and select
the desired unit and then
press “OK”.
■Routine tire inflation pressure
checks
The tire pressure warning system
does not replace routine tire inflation
pressure checks . Make sure to
check tire inflation pressure as part
of your routine o f daily vehicle
checks.
■Tire inflation pressure
●It may take a few minutes to dis-
play the tire inflation pressure
after the power switch is turned to
ON. It may also take a few min-
utes to display the tire inflation
pressure after infl ation pressure
has been adjusted.
●Tire inflation pressure changes
with temperature.
The displayed values may also be
different from the values mea-
sured using a tire pressure gauge.
■Situations in which the tire
pressure warning system may
not operate properly
●In the following cases, the tire
pressure warning system may not
operate properly.
• If non-genuine Toyota wheels are used.
• A tire has been replaced with a
tire that is not an OE (Original
Equipment) tire.
• A tire has been replaced with a
tire that is not of the specified size.
• Tire chains etc. are equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is extremely higher than the speci-
fied level.
• If wheels without tire pressure warning valves and transmitters
are used.
• If the ID code on the tire pressure warning valves and transmitters is
not registered in the tire pressure
warning computer.