
5088-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
From the front (AWD models)
Use a towing dolly under the 
rear wheels.
From the rear
Use a towing dolly under the 
front wheels.
WARNING
Observe the following precau-
tions. Failure to do so may result 
in death or serious injury.
■When towing the vehicle
2WD models
Be sure to transp ort the vehicle 
with the front wheels raised or 
with all four wheels raised off the 
ground. If the vehicle is towed 
with the front wheels contacting 
the ground, the drivetrain and 
related parts may be damaged or 
electricity generated by the opera-
tion of the motor may cause a fire 
to occur depending on the nature 
of the damage or malfunction. 

5098-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
When using a flat-bed truck to 
transport the vehicle, use tire 
strapping belts. Refer to the 
owner’s manual of the flat-bed 
truck for the tire strapping 
method.
In order to suppress vehicle 
movement during transporta-
tion, set the parking brake and 
turn the power switch off.
If a tow truck is not available in 
an emergency, your vehicle may 
be temporarily towed using 
cables or chains secured to the 
emergency towing eyelets. This 
should only be attempted on 
hard surfaced roads for short 
distances at under 18 mph (30 
km/h).
A driver must be in the vehicle to 
steer and operate the brakes. 
The vehicle’s wheels, drive train, 
axles, steering and brakes must 
be in good condition.
WARNING
AWD models
Be sure to transport the vehicle 
with all four wheels raised off the 
ground. If the vehicle is towed 
with the tires contacting the 
ground, the drivetrain or related 
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation 
of the motor may cause a fire to 
occur depending on the nature of 
the damage or malfunction.
NOTICE
■To prevent damage to the 
vehicle when towing using a 
wheel-lift type truck
When raising the vehicle, ensure 
adequate ground clearance for 
towing at the opposite end of the 
raised vehicle. Without adequate 
clearance, the vehicle could be 
damaged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck 
to prevent body damage.
Using a flatbed truck
Emergency towing 

5108-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
To have your vehicle towed by 
another vehicle, the towing eye-
let must be installed to your 
vehicle. Install the towing eyelet 
using the following procedure.
1Take out the wheel bolt 
wrench and towing eyelet. 
( P.486, 528)
2 Remove the eyelet cover 
using a flathead screwdriver.
To protect the bod ywork, place a 
rag between the screwdriver and 
the vehicle body as shown in the 
illustration.
3 Insert the towing eyelet into 
the hole and tighten partially 
by hand.
4 Tighten down the towing eye-
let securely using a wheel  bolt wrench or hard metal 
bar.
5 Securely attach cables or 
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed 
and start the EV system.
If the EV system does not start, turn 
the power switch to ON.
7Shift the shift position to N 
and release the parking 
brake.
Turn automatic mode off. ( P.244)
■While towing
If the EV system is off, the power 
assist for the brakes and steering 
will not functio n, making steering 
and braking more difficult.
■Wheel bolt wrench
Wheel bolt wrench is installed in lug-
gage compartment. ( P.486, 528)
Emergency towing proce-
dure
WARNING
Observe the following precau-
tions. Failure to  do so may result 
in death or serious injury. 

5118-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
 Fluid leaks under the vehicle
(Water dripping from the air 
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven 
tire wear
 Excessive tire squeal when 
cornering
 Strange noises related to the 
suspension system
 Other noises related to the EV 
system
 Stumbling or running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one 
side when braking
 Vehicle pulls heavily to one 
side when driving on a level 
road
 Loss of brake effectiveness, 
WARNING
■While towing
●When towing using cables or 
chains, avoid sudden starts, 
etc., which place excessive 
stress on the towing eyelets, 
cables or chains. The towing 
eyelets, cables or chains may 
become damaged, broken 
debris may hit people, and 
cause serious damage.
●Do not perform any of the fol-
lowing as doing so may cause 
the parking lock mechanism to 
engage, locking the front 
wheels and possibly leading to 
an accident resulting in death or 
serious injury:
• Unfasten the driver’s seat belt  and open the driver’s door.
• Turn the power switch off.
■Installing towi ng eyelets to 
the vehicle
Make sure that towing eyelets are 
installed securely. If not securely 
installed, towing eyelets may 
come loose during towing.
NOTICE
■To prevent damage to the 
vehicle during emergency 
towing
Do not secure cables or chains to 
the suspension components.
If  you think something 
is wrong
If you notice any of the fol-
lowing symptoms, your 
vehicle probably needs 
adjustment or repair. Con-
tact your Toyota dealer as 
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms 

5288-2. Steps to take in an emergency
Owners Manual_USA_M42C01_entire puncture repair kit. Contact your 
Toyota dealer.
●When the tire is damaged due to 
driving without sufficient air pres-
sure
●When there are any cracks or 
damage at any location on the 
tire, such as on
 the side wall, 
except the tread
●When the tire is visibly separated 
from the wheel
●When the cut or damage to the 
tread is 0.16 in. (4 mm) long or 
more
●When the wheel is damaged
●W h e n  t w o  o r  m o r e  t i r e s  h a v e  b e e n  
punctured
●When more than one sharp 
objects such as  nails or screws 
have passed through the tread on 
a single tire
Towing eyelet
Wheel bolt wrench
Emergency tire puncture repair kit
Location of the emergency ti re puncture repair kit and 
tools 

5488-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
WARNING
■When attempting to free a 
stuck vehicle
If you choose to push the vehicle 
back and forth to  free it, make 
sure the surrounding area is clear 
to avoid striking other vehicles, 
objects or people. The vehicle 
may also lunge forward or lunge 
back suddenly as it becomes free. 
Use extreme caution.
■When shifting the shift posi-
tion
Be careful not to shift the shift 
position with the accelerator pedal 
depressed.
This may lead  to unexpected 
rapid acceleration of the vehicle 
that may cause an accident 
resulting in death or serious injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the tires and 
depressing the accelerator 
pedal more than necessary.
●If the vehicle remains stuck 
even after these procedures are 
performed, the vehicle may 
require towing to be freed. 

600Alphabetical Index
Owners Manual_USA_M42C01_en
Coat hooks .............................. 437
Console box ............................ 419
Coolant Capacity ............................... 552
Checking ...................... 465, 467
Preparing and c hecking before 
winter.................................. 393
Cooling system EV system overheating ........ 545
Coussins gonflables Modification et é limination en fin 
de vie des coussins gonflables ........................................... 589
Précautions avec les coussins  gonflables latéraux ............. 585
Précautions avec les coussins  gonflables latéraux et rideau........................................... 585
Précautions avec les coussins  gonflables pour votre enfant........................................... 585
Précautions avec les coussins  gonflables rideau ................ 585
Précautions générales avec les  coussins gonflables ............ 585
Cruise control Dynamic radar cruise control................................... 288, 296
Warning lights....................... 517
Cup holders ............................ 419
Current Power consumption . 157
Curtain shield airbags ............. 34
Customizable features ........... 566
D
Daytime running light system248
Daytime running lights Replacing light bulbs ............ 502
DC charging ............................ 113
Deck board .............................. 422
Deck under tray ...................... 423
Defogger Outside rear view mirrors .....404
Rear window.........................404
Windshield ............................403
Digital key................................165
Digital Rear-view Mirror .........201
Dimension ...............................550
Dinghy towing .........................230
Display Charging101, 121, 129, 131, 140
Cruise control .......................297
Dynamic radar cruise control 291
Intuitive parking assist ..........312
Multi-information  display.......155
Pedestrians Rear of the Vehicle ...........................................340
RCD (Rear Camera Detection) ...........................................328
Rear Camera Detection (RCD) ...........................................328
Warning message.................522
Do-it-yourself maintenance .455,  460
Door lock Back door .............................172
Side doors ............................167
Smart key system .................187
Wireless remote control........164
Door trim ornament  lights .....415
Doors Automatic door locking and unlocking system ................171
Back door .............................172
Door glasses ........................212
Door lock ..............................167
Open door warning buzzer ...170
Outside rear view mirrors .....210
Rear door child-protectors ....171
Side doors ............................167
Drive distance .........................158
Drive information ....................158
Drive-start control ..................224
Driving .....................................219 

Owners Manual_USA_M42C01_en
Alphabetical Index609
“SOS” button .......................... 64
Tire pressure warning reset switch ................................. 477
Vehicle-to-vehicle distance  switch ................................. 291
Ventilators (seat ventilators) . 413
VSC OFF switch................... 388
Window lock switch .............. 214
Windshield defogger switch . 403
Windshield wipers and washer  switch ................................. 253
X-MODE switch .................... 382
Switching the meter display .. 154
“SYNC” mode ......................... 406
T
Tail lights Light switch .......................... 248
Replacing light bulbs ............ 502
Theft deterrent system Alarm ...................................... 69
Immobilizer system ................ 68
Tire inflation pre ssure............ 158
Maintenance data................. 555
Tire inflation pressure display  function............................... 474
Warning buzzers .................. 516
Warning light ........................ 516
Tire information ...................... 556 Glossary ............................... 560
Size ...................................... 557
Tire identification number ..... 557
Tire section names ............... 558
Tire pressure warning system ............................................... 474Function ............................... 474
Installing tire pressure warning  valves and transmitters ...... 476
Registering ID codes ............ 481
Registration of the position of  each wheel ......................... 477
Selecting wheel set .............. 483 Setting the tire pre
ssure .......478
Warning buzzers...................516
Warning light.........................516
Tires .........................................472 Chains ..................................395
Checking ..............................472
Emergency tire puncture repair kit ........................................527
Glossary ...............................560
If you have a flat tire .............527
Inflation pressure ..................491
Information ......... ..................556
Replacing .............................485
Rotating tires ........................474
Size ......................................555
Snow tires.............................393
Tire identification number .....557
Tire inflation pressure display  function ...............................474
Tire pressure w arning system
...........................................474
Uniform Tire Quality Grading 558
Warning buzzers...................516
Warning light.........................516
Tools ................................486, 528
Top tether strap ........................61
Total load capacity .........225, 228
To w i n g Dinghy towing .......................230
Emergency towing ........507, 509
Towing eyelet........................510
Trailer sway control ..............387
Trailer towing ...... ..................229
Toyota Safety Sense 3.0.........259 Automatic High  Beam (AHB) 250
Dynamic radar cruise control 288
Emergency Driving Stop System ...........................................299
LDA (Lane Departure Alert) ..281
LTA (Lane Tracing Assist) .....276
PCS (Pre-Collisio n System) .265
RSA (Road Sign Assist) ........286