
1362-2. Charging
Owners Manual_USA_M42C01_en
■When DC charging is interrupted
Error is detected by the DC charger 
or vehicle’s system check.
There may be a malfunction with the 
DC charger or charging system.
• If there is a malfunction with the 
DC charger, conta ct the facility 
manager.
• If there is not a  malfunction with 
the DC charger, there may be a 
malfunction in the system. Contact 
your Toyota dealer.
• If the EV system can not be  started, contact your Toyota dealer.
The DC charger power goes off.Contact the charging station man-
ager and check the power status.
Traction battery is already fully 
chargedWhen the traction battery is fully 
charged, DC charging cannot be per-
formed.
AC charging connector is also con-
nected.DC charging and AC charging can 
not be performed together.
The EV system is started.
When the EV system is started, DC 
charging cannot be started.
Also, if the shift position is not in P, 
DC charging cannot be performed.
Likely causeCorrection procedure
Likely causeCorrection procedure
The timer for the DC charger oper-
ates.
Depending on the type of the DC 
charger, the timer may be set to stop 
charging after a certain time.
Check with the charging station man-
ager.
The power for the DC charger is off.
Check the power status of the DC 
charger. If there a re uncertainties 
with the power status, contact the 
charging station manager. 

1372-2. Charging
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
■EV system does not start after DC charging
The temperature of the traction bat-
tery is extremely high or low.
DC charging may not be performed 
in extremely high or extremely low 
temperature environments. Charge 
the traction batte ry after the tem-
perature h as been stabilized.
Error is detected by the DC charger 
or vehicle’s system check.
There may be a malfunction with the 
DC charger or charging system.
• If there is a mal function with the 
DC charger, conta ct the facility 
manager.
• If there is not a  malfunction with 
the DC charger, there may be a 
malfunction in the system. Contact 
your Toyota dealer.
• If the EV system can not be  started, contact your Toyota dealer.
High temperature of charging related 
parts
If the temperature of charging related 
parts is high, DC charging may not 
be possible. Wait for a while and 
then charge again.
The electrical components such as 
the air conditioning system stop 
operating while the traction battery is 
approximately fully charged.Keep the electrical components such 
as the air conditioning system in the 
OFF state, and t hen perform the 
charging procedure again.
Likely causeCorrection procedure
Likely causeCorrection procedure
System check is not completed prop-
erly after charging.
Do a system check following the pro-
cedures on P.115. If the system 
check can not be completed properly 
even after these procedures are per-
formed, contact your Toyota dealer. 

1382-2. Charging
Owners Manual_USA_M42C01_en
Refer to the following tables and carry out the appropriate correction 
procedures.
■Cannot charge at desired time
The DC charging connector is still 
connected.
For safety, the EV system can not be 
started when the DC charging con-
nector is connected. ( P.102)
Remove the DC charging connector 
immediately after the charging is 
completed.
The DC charging system is malfunc-
tioning
• Depending on the  type of malfunc-
tion, the EV system can be started 
after closing the charging port lid.
• If the EV system can not be  started, contact your Toyota dealer.
When charging schedule func tion does not operate nor-
mally
Likely causeCorrection procedure
Likely causeCorrection procedure
The vehicle calendar and clock are 
not set correctly.Check the calendar setting and set it 
to the correct date. ( P.158)
AC charging connector is not con-
nected to vehicleBefore using the charging schedule, 
connect the AC charging connector.
AC charging connector was con-
nected after set time
Connect the AC charging connector 
before the time set in “Start”.
When the charging  mode is set to 
“Start-Stop”, the traction battery will 
charge even if the start time has 
passed, if the AC charging connector 
is connected befor e the stop time. 

1392-2. Charging
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
■Charging starts, even though the charging schedule is regis-
tered
Likely causeCorrection procedure
“Charge Now” is set to on
When charging according to the 
charging schedule, set “Charge 
Now” to off. ( P.124, 128)
Charging schedule is set to offCheck that charging schedule is not 
set to off. ( P. 1 1 8 )
AC charging connector was removed 
and reinserted while charging indica-
tor of the charging port was flashing
If the AC charging connector is 
removed and reinserted while the 
charging indicator is flashing, the 
charging schedule is canceled. Tem-
porarily remove the AC charging 
connector, and then reconnect it.
The Remote Air Conditioning Sys-
tem was operated
When the Remote Air Conditioning 
System is operated, the system will 
start charging, even if the charging 
schedule is registered. To carry out 
charging using the charging sched-
ule, stop the Remote Air Condition-
ing System, and then reconnect the 
AC charging connector.
Outside temperature is low and trac-
tion battery warming control ( P. 9 9 )  
operated
 When traction battery warming 
control operates, the charging 
schedules are ignored and 
charging starts. In order to protect 
the traction battery , allow charging 
to continue.
 After removing and installing the 
12-volt battery, the charging 
schedule setting may become 
invalid due to the in itial setting of 
the traction battery warming con-
trol system even wh en the outside 
temperature is not low.
In this case, after  a few runs, the 
system’s initial  settings will be 
completed and the charging 
schedule settings will take effect 
when the outside temperature is 
not low. 

1442-2. Charging
Owners Manual_USA_M42C01_en
■If “The Traction Battery Temp is low System put priority on 
charging to preserve battery condition” is shown
■If “Check Charging System Close Charging Port Lid See 
Owner’s Manual” is shown
■If “Charging Stopped Time Limit Reached” is shown
Likely causeCorrection procedure
The traction battery warming control 
is operated ( P. 9 9 )
When the traction battery warming 
control operates, the charging 
schedule is not used and charging is 
performed.
This is a control to  protect the trac-
tion battery, and not a malfunction.
Likely causeCorrection procedure
System check is not completed prop-
erly after DC charging.
The EV system can not be started 
until the system check is completed 
properly. Perform a system check 
following the procedures on P.115.
Likely causeCorrection procedure
The DC charging is not completed 
within the restric ted time with DC 
charger.
• Depending on the type of DC char- ger, the timer may be set to stop 
charging after a certain time. 
Check with the charging station 
manager.
Depending on the condition of the 
vehicle, the charging time may 
become longer than  normal, and the 
DC charging may not be completed 
within the restricted time.
• When the A/C, headlights, audio  system, etc., are  turned on, the 
electricity consum ption of the vehi-
cle will be increas ed. Perform the 
DC charging after turning off all of 
the above.
• The temperature of the traction  battery may be low. Perform the 
DC charging after warming up the 
traction battery. 

1583-1. Instrument cluster
Owners Manual_USA_M42C01_en
meter using the meter control 
switches.
This menu icon can be set to be 
displayed/not displayed in  .
■Display items
 Drive information
 Torque distribution (if 
equipped)
 Tire inflation pressure
■Drive information
2 items that are selected using 
the “Drive Info. Items” setting 
(average speed, distance and 
total time) can be displayed ver-
tically.
The displayed information 
changes according to the “Drive 
Info. Type” setting (since the 
system was started or between 
resets). ( P.158)
Use the displayed information 
as a reference only.
Following items will be dis-
played.
 “Trip”
• “Average Speed”: Displays the 
average vehicle  speed since EV 
system start
*
• “Distance”: Displ ays the distance 
driven since EV system start
*
• “Total Time”: Displays the elapsed  time since EV system start
* *
: These items are r
eset each time 
the EV system stops.
 “Total”
• “Average Speed”: Displays the 
average vehicle speed since the 
display was reset
*
• “Distance”: Displ ays the distance 
driven since the display was 
reset
*
• “Total Time”: Displays the elapsed 
time since the display was reset
*
*
: To reset, display the desired item  and press and hold the   meter 
control switch.
■Torque distribution (if 
equipped)
Displays the drive status of each 
wheel in 6 steps from 0 to 5.
■Tire inflation pressure
Displays inflation pressure of 
each tire.
■Meter display settings that 
can be changed
 Clock setting
P.154
 Language
Select to change the language dis-
played.
Units
Select to change the units of mea-
sure displayed.
Vehicle information dis-
play
Settings display 

1664-1. Key information
Owners Manual_USA_M42C01_en
key of the vehicle if traveling 
to a location with unreliable 
communications.
 If the smartphone battery is 
depleted, the smartphone 
cannot be used as Digital Key. 
If the battery level is low, be 
sure to charge the smart-
phone prior to going out.
 The Digital Key system is 
related to the Smart key sys-
tem. If the Smart key system 
has been deactivated in the 
vehicle customization setting, 
the Digital Key will also be 
disabled.
 Depending on the radio wave 
environment, the Digital Key 
may not be able to be used. 
P. 1 8 8
 When transferring vehicle 
ownership, make sure to 
delete the Digital Keys.
 If the vehicle is not operated 
for 14 days or more, the Digi-
tal Key will not connect auto-
matically. Therefore, it may 
take some time before the 
system operates after a door 
handle is touched.
 A part of the services may be 
stopped for a certain period of 
time due to server mainte-
nance. However, registered 
Digital Keys can be used 
during the maintenance.
 A smartphone with the Digital 
Key App enabled will be able  to lock and unlock the doors, 
start the EV system and per-
form any other operations as 
same as the electronic key of 
the vehicle. Be especially 
careful not to lose the smart-
phone or allow it to be stolen.
If the smartphone is lost or 
stolen, contact your Toyota 
dealer immediately.
 When taking your vehicle to a 
Toyota dealer for an inspec-
tion or repairs, make sure to 
bring an electronic key. 

1784-2. Opening, closing and locking the doors
Owners Manual_USA_M42C01_en
(30 to 50 cm) from the rear 
bumper.
Kick sensor
Hands Free Power Back 
Door operation detection 
area
Smart key system operation 
detection area (P.187)
2 Perform a kick operation by 
moving your foot to within 
approximately 3.9 in. (10 cm) 
of the rear bumper and then 
pulling it back.
Perform the entire  kick operation 
within 1 second.
The back door will not start operat-
ing while a foot is detected under 
the rear bumper.
Operate the Hands Free Power 
Back Door without contacting the 
rear bumper with your foot.
If another electronic key is in the 
cabin or luggage compartment, it 
may take slightly longer than nor- mal for the operation to occur.
Kick sensor
Hands Free Power Back 
Door operation detection 
area
3 When the kick sensor detects 
a kicking motion with the foot, 
the buzzer sounds, and when 
the foot being pulled is 
detected, the back door auto-
matically fully opens or fully 
closes.
The buzzer can be turned off with 
the customize function. ( P.570)
If a foot is moved under the rear 
bumper while the back door is 
opening/closing, the back door will 
stop moving.
If a foot is moved under the rear 
bumper again during the halted 
operation, the ba ck door will per-
form the rever se operation.
■Luggage compartment light
●The luggage compartment light 
turns on when the back door is 
opened.
●When the power switch is turned 
to OFF, the light  will go off auto-
matically after 20 minutes.
■Back door closer
In the event that the back door is left 
slightly open, the back door closer 
will automatically clo se it to the fully