
1624-1. Key information
Owners Manual_USA_M42C01_en
4-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.187)
• Operating the wireless remote control function ( P.164)
• Operating the Remote Air Condi- tioning System ( P.409)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a message will be disp
layed on the
multi-information display when the
EV system stops.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.188)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur-
face does not turn on.
You can replace the battery by your-
self ( P.497). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
●If the electronic key is near the
vehicle for longer than necessary,
even if the smart key system is not
operated, the key battery may
become depleted faster than nor-
mal.
■If a message regarding the state
of the electronic key or power
switch mode, e tc. is shown
To prevent trapping the electronic
Keys
Key types

1634-1. Key information
Owners Manual_USA_M42C01_en
4
Before driving
key inside the vehicle, leaving the
vehicle carrying the electronic key
on your person without turning the
power switch to O FF or other pas-
sengers from unintentionally taking
the key out of the vehicle, etc., a
message that prompts the user to
confirm the state of the electronic
key or power switch mode may be
shown on the multi -information dis-
play. In those cases, follow the
instructions on the display immedi-
ately.
■If “Key Battery Low Replace
Key Battery” is displayed on
the multi-information display
The electronic key has a low battery.
Replace the electronic key battery.
( P.497)
■Replacing the battery
P. 4 9 7
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehicle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is displayed on the
multi-information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer to
check if an unknow n electronic key
(other than those in your posses-
sion) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks, or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach m etallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.
●Do not attach a s ticker or any-
thing else to the surface of the
electronic key.
●Do not place the keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers.
●Do not place the keys near
medical electrical equipment
such as low-frequency therapy
equipment or microwave ther-
apy equipment, and do not
receive medical attention with
the keys on your person.
■Carrying the electronic key
on your person
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitte d from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, causing the key to
not function properly.

1664-1. Key information
Owners Manual_USA_M42C01_en
key of the vehicle if traveling
to a location with unreliable
communications.
If the smartphone battery is
depleted, the smartphone
cannot be used as Digital Key.
If the battery level is low, be
sure to charge the smart-
phone prior to going out.
The Digital Key system is
related to the Smart key sys-
tem. If the Smart key system
has been deactivated in the
vehicle customization setting,
the Digital Key will also be
disabled.
Depending on the radio wave
environment, the Digital Key
may not be able to be used.
P. 1 8 8
When transferring vehicle
ownership, make sure to
delete the Digital Keys.
If the vehicle is not operated
for 14 days or more, the Digi-
tal Key will not connect auto-
matically. Therefore, it may
take some time before the
system operates after a door
handle is touched.
A part of the services may be
stopped for a certain period of
time due to server mainte-
nance. However, registered
Digital Keys can be used
during the maintenance.
A smartphone with the Digital
Key App enabled will be able to lock and unlock the doors,
start the EV system and per-
form any other operations as
same as the electronic key of
the vehicle. Be especially
careful not to lose the smart-
phone or allow it to be stolen.
If the smartphone is lost or
stolen, contact your Toyota
dealer immediately.
When taking your vehicle to a
Toyota dealer for an inspec-
tion or repairs, make sure to
bring an electronic key.

1804-2. Opening, closing and locking the doors
Owners Manual_USA_M42C01_en
■Close & lock function
When the power back door is open,
this function closes the power back
door and then locks all of the doors
simultaneously.
When the following procedures are
performed and there are no elec-
tronic keys for the vehicle within the
vehicle, all of the doors will lock
when the power back door is com-
pletely closed.
1 Close all of the doors except the
power back door.
2 While carrying an electronic key,
press the switch on the
lower part of the power back
door ( P.176).
A different buzzer than the normal
one will sound and then the power
back door will begi n closing auto-
matically. When the power back
door is closed, a ll of the doors will
lock simultaneously and operation
signals will indicate that all of the
doors have been locked.
The double locking system will not
operate at this time.
■Situations in which the close &
lock function may not operate
properly
In the following si tuations, the close
& lock function may not operate
properly:
●If the switch on the lower part
of the power back door ( P.176)
is pressed by a hand which is
holding an electronic key
●If the switch on the lower part
of the power back door ( P.176)
is pressed when the electronic key
is in a bag, etc., that is placed on
the ground
●If the switch on the lower part
of the power back door ( P.176)
is pressed with the electronic key not near the vehicle.
■Hands Free Power Back Door
operating condi
tions (vehicles
with Hands Free Power Back
Door)
The Hands Free Power Back Door
will open/close automatically when
the following conditions are met:
●The Hands Free Power Back Door
operation is enabled ( P.185)
●The power switch is in OFF.
●The electronic key is within the
operational range. ( P.187)
●A foot is put near the lower center
part of the rea r bumper and
moved away from the rear
bumper.
The power back door may also be
operated by putting a hand, an
elbow, a knee, etc. near the lower
center part of the rear bumper and
moving it away from the rear
bumper. Make sure to put it close
enough to the center part of the
rear bumper.
■Situations in which the Hands
Free Power Back Door may not
operate properly (vehicles with
Hands Free Power Back Door)
In the following si tuations, the
Hands Free Power Back Door may
not operate properly:
●When a foot remains under the
rear bumper
●If the rear bumper is strongly hit
with a foot or is touched for a while
If the rear bumper has been touched
for a while, wait f or a short time
before attempting to operate the
Hands Free Power Back Door
again.
●When operated while a person is
too close to the rear bumper
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle ( P.188)

1814-2. Opening, closing and locking the doors
Owners Manual_USA_M42C01_en
4
Before driving
●When charging from an external
power source or connecting the
AC charging cable
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory is installed to
the rear bumper
If an accessory has been installed,
turn the Hands Free Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (vehicles with Hands
Free Power Back Door)
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be ca reful in the fol-
lowing situations.
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wiped off the rear
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric pow er plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands F ree Power Back
Door operation setting off. ( P.185)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
To prevent damage, cover the tip of
the screwdriver with a rag.

1884-2. Opening, closing and locking the doors
Owners Manual_USA_M42C01_en
●When an exterior alarm sounds
once for 5 seconds
●When an interior alarm pings con-
tinuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the 12-
volt battery from being discharged
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in
an area of approximately 11.5 ft.
(3.5 m) of the outside of the vehi-
cle for 2 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s door.
In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing
and holding .
Confirm that the ele ctronic key indi-
cator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
SituationCorrection pro-
cedure
An attempt was
made to lock the
vehicle while a
door was open.Close all of the
doors and lock
the doors again.
SituationCorrection pro-cedure
The power
switch was
turned to ACC
while the driver’s
door was open
(or the driver’s
door was opened
while the power
switch was in
ACC).
Turn the power
switch to OFF
and close the
driver’s door.

1894-2. Opening, closing and locking the doors
Owners Manual_USA_M42C01_en
4
Before driving
tact with, or is covered by the fol-
lowing metallic objects
• Cards to which al uminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When another wireless key (that
emits radio waves) is being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted.
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru- ment panel, luggage cover or
floor, or in the door pockets or
glove box when the EV system is
started or power switch modes are
changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to lo ck or unlock the
vehicle.
●Even if the electro nic key is not
inside the vehicle, it may be possi-
ble to start the EV system if the
electronic key is near the window.
●The doors may unlock if a large
amount of water splashes on the
door handle, such as in the rain or
in a car wash when the electronic
key is within the effective range.
(The doors will au tomatically be
locked after approximately 60 sec-
onds if the doors are not opened
and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib ility that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor
while wearing gloves may delay or
prevent lock operation. Remove
the gloves and touch the lock sen-
sor again.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective range, the door may

1914-2. Opening, closing and locking the doors
Owners Manual_USA_M42C01_en
4
Before driving
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
keep away from the smart key
system antennas. ( P.187)
The radio waves may affect the
operation of such devices. If
necessary, the entry function
can be disabled. Ask your Toy-
ota dealer for details, such as
the frequency of radio waves
and timing of the emitted radio
waves. Then, consult your doc-
tor to see if you should disable
the entry function.
●User of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
consult the manufacturer of the
device for information about its
operation under the influence of
radio waves.
Radio waves could have unex-
pected effects on the operation
of such medical devices.
Ask your Toyota dealer for details
for disabling the entry function.