651-3. Emergency assistance
Owners Manual_USA_M42C01_en
1
For safety and security
ter support. ( P. 6 6)
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. (
P.67)
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following or push the “SOS” but-
ton in your vehicle for further
subscription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
Subscription
NOTICE
■Safety Connect Services
Information
●Phone calls using the vehicles
Bluetooth® technology will not
be possible during Safety Con-
nect.
●Safety Connect is available
beginning Fall 2009 on select
Toyota models (in the contigu-
ous United States only). Contact
with the Safety Connect
response center is dependent
upon the telematics device
being in operative condition,
cellular connection availability,
and GPS satellite signal recep-
tion, which can limit the ability to
reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agree-
ment are required. A variety of
subscription terms are avail-
able; charges vary by subscrip-
tion term selected and location.
●Automatic Collision Notification,
Emergency Assistance and Sto-
len Vehicle Location are avail-
able in the United States,
including Hawaii and Alaska, as
well as and Canada, and
Enhanced Roadside Assis-
tance are available in the United
States and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance will not function in
the United States Virgin Islands.
For vehicles first sold in the
USVI, no Safety Connect ser-
vices will function in and outside
the United States Virgin Islands.
●Safety Connect services are not
subject to section 255 of the
Telecommunications Act and
the device is not TTY compati-
ble.
■Languages
The Safety Connect response
center will offer support in multiple
languages. The Safety Connect
system will offer voice prompts in
English, Spanish, and French.
Please indicate your language of
choice when enrolling.
661-3. Emergency assistance
Owners Manual_USA_M42C01_en
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
Green indicator light flashing
= Safety Connect call in pro-
cess
Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli- sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States, 1-888-869-
6828 in Canada, and follow the
prompts for Safety Connect to
initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
NOTICE
■When contacting the
response center
You may be unable to contact the
response center if the network is
busy.
Safety Connect LED light
Indicators
Safety Connect services
671-3. Emergency assistance
Owners Manual_USA_M42C01_en
1
For safety and security
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com.
Important! Read this informa-
tion about exposure to radio fre-
quency signals before using
Safety Connect;
The Safety Connect system
installed in your vehicle is a low- power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect
932-2. Charging
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
■Locking the charging con-
nector
The AC charging connector will
be automatically locked when
inserting it into the AC charging
inlet.
(The setting can be
changed: P.93)
■Unlocking the charging
connector
The AC charging connector will
be unlocked when the doors are
unlocked using the smart key
system or wireless remote con-
trol.
The AC charging connector
locks when connected and
unlocks when the door is
unlocked, so locking/unlocking
the AC charging connector does
not necessarily correspond to
locking/unlocking the door. If the door is unlocked and the
AC charging connector is
locked, you can unlock it by
doing the following:
• When using the smart key
system, lock the door once
and then unlock it again.
( P.167)
• When using the wireless remote control, press the
unlock button to unlock the
door. ( P.167)
■Changing the AC charging
connector lock settings
The method for locking and
unlocking the AC charging con-
nector can be changed on the
multi-information display or mul-
timedia.
The charging connector lock
settings cannot be changed
when the AC charging cable is
connected to the vehicle.
The settings cannot be changed
when the power switch is in
ACC.
Multi-information display
operation
1 Press or of the meter
control switches to select
.
2 Press or of the meter
control switches to select
“Vehicle Settings”, and then
press and hold .
Locking and unlock-
ing AC charging con-
nector
The AC charging connector
will be locked when it is
connected to the AC
charging inlet, preventing
the AC charging cable from
being disconnected while
charging.
Locking and unlocking
the AC charging connec-
tor
1102-2. Charging
Owners Manual_USA_M42C01_en
WARNING
●When charging outdoors, make
sure to connect to a weather-
proof outlet for outdoor use.
Ensure the weatherproof outlet
cover closes completely. If the
weatherproof outlet cover can-
not be closed, install a weather-
proof outlet cover that will close.
●In order to stop charging at the
charging station, follow the
instructions of the charger.
●If any heat, smoke, odors, noise
or other abnormalities are
noticed during charging, stop
charging immediately.
●Do not insert the plug if the out-
let is submerged in water or
snow.
●When charging while it is raining
or snowing, do not connect or
disconnect the plug if your
hands are wet. Also, do not get
the plug or outlet wet.
●Do not charge the vehicle
during a lightning storm.
●Prevent the AC charging cable
from being caught in the door or
back door.
●Do not let the wheels on the AC
charging cable, plug, charging
connector and CCID (Charging
Circuit Interrupting Device).
●Firmly insert the plug into the
outlet.
●Do not use an extension cord
and converting adaptor.
●Close the hood before using the
charging system.
The cooling fan may start oper-
ating suddenly. Touching or get-
ting close to rotating parts such
as the fan may cause your
hands or clothes (especially a
necktie or scarf) to become
caught and result in a serious
injury.
●After connecting the charging
cable, confirm that it is not
wound around anything.
●If the power indicator on the
CCID (Charging Circuit Inter-
rupting Device) does not illumi-
nate after plugging the AC
charging cable into the outlet,
unplug it immediately.
■If the error warn ing indicator
on the CCID (Charging Circuit
Interrupting Device) illumi-
nates or flashes during
charging
There may be an electrical leak-
age in the power source path, or
there may be a malfunction in the
AC charging cable or CCID
(Charging Circuit Interrupting
Device).
Refer to P.90 and follow the cor-
rection procedure. If the error
warning indicator does not turn off
even after performing the correc-
tion procedure, immediately stop
charging, remove the AC
charging cable and contact your
Toyota dealer. Continuing to
charge the vehicle in that condi-
tion may lead to u nforeseen acci-
dents or serious injury.
1162-2. Charging
Owners Manual_USA_M42C01_en1
Be sure to engage the parking
brake and then turn the power
switch off.
2 Close the charging inlet cap,
close the charging port lid.
3 Check if “Checking Charging
System” is displayed on the
multi-information display when
the power switch is turned to ON.
Do not open the c harging port lid
while the charging system is check-
ing.
When the system check is com-
pleted, the power switch automati-
cally turns off.
4 Press the power switch while
depressing the brake pedal. The
“READY” indicator turns on.
Contact your Toyot a dealer if the
charging system check is done and
the message on the multi-informa-
tion display does not go off.
WARNING
■Warnings for DC charging
Be sure to observe the following
when using DC charging.
Failure to do so may cause an
accident that could lead to death
or serious injury.
●Check that the DC charger and
DC charging inlet are not dam-
aged. If there is any damage to
the DC charging inlet, do not
perform a DC charge and have
it inspected immediately at your
Toyota dealer.
●Do not touch the terminals of
the DC charging connector or
inlet with metallic sharp tips
(wires and needles), or allow a
short circuit to occur with foreign
objects.
●Do not insert anything other
than the DC charging connector
into the DC charging inlet.
●Check that the DC charging
cable is not coiled up or pinned
underneath heavy objects.
●Be sure the DC charging inlet
makes direct contact with the
DC charging connector.
Do not connect conversion
adapters, extension cords, etc.,
between the DC charging con-
nector and DC ch arging inlet.
●When DC charging is inter-
rupted, follow the handling pro-
cedures of the DC charger.
Immediately stop the DC
charging when the re is an out-
break of heat, smoke, strange
noises or smells, etc., during
charging.
●Check that the DC charging
connector and DC charging inlet
do not have foreign objects or
snow or ice attached to it. If any-
thing is attached t o the inlet, be
sure to complete ly remove the
material before connecting the
DC charging connector.
●Do not charge the vehicle when
there is a possibility of lightning.
If you notice lightning while
charging the vehicle, do not
touch the vehicle and the DC
charging cable.
●Do not get the DC charging inlet
terminals wet.
●Close the hood when using DC
charging. The cooling fan may
suddenly start to run. Keep
hands and clothing (especially a
tie, a scarf or a muffler) away
from the fan. Fa ilure to do so
may cause the hands or cloth-
ing to be caught, resulting in
serious injury.
1543-1. Instrument cluster
Owners Manual_USA_M42C01_envehicle to your Toyota dealer.
●When the outside
temperature is
approximately 37°F (3°C) or
lower, the indicator will flash
for approximately 10 seconds,
then stay on.
■Liquid crystal display
P. 1 5 6
■Customization
The gauges and meters can be cus-
tomized in of th e multi-informa-
tion display. ( P.566)
The multi-information display
can be switched between dis-
play and hidden.
■Display items
Odometer
Displays the total distance the vehi-
cle has been driven.
Trip meter A/Trip meter B
Displays the distance the vehicle
has been driven since the meter
was last reset. Trip meters A and B
can be used to record and display
different distances independently.
■Switching the display
The display switches each time
the switch is pressed. Also,
when the switch is continuously
pressed during the trip meter
display, the driving distance can
be changed to “0”.
The clocks on the following can
be adjusted on the audio system
screen.
Multi-information display
Audio system screen
For details, refer to “MULTIME-
DIA OWNER’S MANUAL”.WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before u sing the liquid
crystal informat ion display. At
extremely low temperatures, the
information display monitor may
respond slowly, and display
changes may be delayed.
Switching the meter dis-
play
Odometer and trip meter
display
Adjusting the clock
1573-1. Instrument cluster
Owners Manual_USA_M42C01_en
3
Vehicle status information and indicators
■Power consumption
Use the displayed values as a
reference only.
Current power consumption
Displays instant aneous current
power consumption.
Trip Average/Total Average
To reset the ave rage power con-
sumption display, press and hold
the meter control switch.
The average power consump-
tion display can be changed in
. ( P.566)
Trip Average
Displays the average Power con-
sumption since EV system start.
Total Average
Displays the aver age power con-
sumption since the vehicle was
recharged.
■Power consumption
It is a numerical value that rep-
resents the power consumption rate
and corresponds to the fuel con-
sumption rate of gasoline engine vehicles. In this car, the number of
miles traveled (miles / kWh) per kilo-
watt hour of elect
ricity (1 kWh) is
displayed on each screen as “elec-
tricity cost”.
■Driving support system
information
Select to display the operational
status of the following systems:
PCS (Pre-Colli sion System)
( P.265)
LDA (Lane Departure Alert)
( P.281)
LTA (Lane Tracing Assist)
( P.276)
Cruise control ( P.296)
Dynamic radar cruise control
( P.288)
RSA (Road Sign Assist)
( P.286)
■Navigation system-linked
display (if equipped)
Select to display the following
navigation system-linked infor-
mation:
Route guidance to destination
Compass display (heading-up
display)
Select to enable selection of an
audio source or track on the
Content of driving infor-
mation
Driving support system
information display
Audio system-linked dis-
play