3955-5. Driving tips
Owners Manual_USA_M42C01_en
5
Driving
Use the correct tire chain size
when mounting the tire chains.
Chain size is regulated for each
tire size.
Side chain: 0.12 in. (3 mm) in diameter
0.39 in. (10 mm) in width
1.18 in. (30 mm) in length
Cross chain:
0.16 in. (4 mm) in diameter
0.55 in. (14 mm) in width
0.98 in. (25 mm) in length
Regulations regarding the use
of tire chains vary depending on location and type of road.
Always check local regulations
before installing chains.
■Tire chain installation
Observe the followi ng precautions
when installing and removing
chains:
●Install and remove tire chains in a
safe location.
●Install tire chains on the front tires
only. Do not install tire chains on
the rear tires.
●Install tire chains on front tires as
tightly as possible. Retighten
chains after drivi ng 1/4 - 1/2 mile
(0.5 - 1.0 km).
●Install tire chains following the
instructions provided with the tire
chains.
WARNING
■When parking the vehicle
When parking the v ehicle without
applying the parking brake, make
sure to chock the wheels. If you
do not chock the wheels, the vehi-
cle may move une xpectedly, pos-
sibly resulting in an accident.
Selecting tire chains
Regulations on the use of
tire chains
NOTICE
■Fitting tire chains
The tire pressure warning valves
and transmitters may not function
correctly when tire chains are fit-
ted.
4497-1. Maintenance and care
Owners Manual_USA_M42C01_en
7
Maintenance and care
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
buzzer may sound outside the
vehicle and “Key Detected In
Vehicle” may be shown on the
multi-information display. To turn
off the alarm, lock all the doors.
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidi c, alkaline or
abrasive detergent
• Do not use hard brushes
• Do not use det ergent on the
wheels when they are hot, such
as after driving or parking in hot
weather
■Painted brake calipers (if
equipped)
●When using detergent, use neu-
tral detergent. Do not use hard
brushes or abrasive cleaners, as
they will damage the paint.
●Do not use detergent on the brake
calipers when th ey are hot.
●Wash detergent off immediately
after use.
■Brake pads and calipers
Rust may form if the vehicle is
parked with wet brake pads or disc
rotors, causing them to stick. Before
parking the vehicle after it is
washed, drive slow ly and apply the
brakes several times to dry the
parts.
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be removed, clean the
parts as follows:
●Use a soft cloth dampened with an approximately 5% solution of neu-
tral detergent and water to clean
the dirt off.
●Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
●To remove oily deposits, use alco-
hol wet wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of
the motor compartment. Doing so
may cause the electrical compo-
nents, etc. to catch fire.
■When cleaning the windshield
(vehicles with rain-sensing
windshield wipers)
Set the wiper switch to off.
If the wiper switch is in “AUTO”,
the wipers may operate unexpect-
edly in the following situations,
and may result in hands being
caught or other serious injuries
and cause damage to the wiper
blades.
Off
“AUTO”
●When the upper part of the
windshield where the raindrop
sensor is located is touched by
hand
●When a wet rag or similar is
held close to the raindrop sen-
sor
4577-2. Maintenance
Owners Manual_USA_M42C01_en
7
Maintenance and care
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.466)
Washer fluid
Is there sufficient
washer fluid?
( P.471)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should
move smoothly
(without uneven
pedal effort or
catching).
Transmission
“Park” mecha-
nism
• When parked on a slope and the
shift position is in
P, is the vehicle
securely
stopped?
Brake pedal
• Does the brake pedal move
smoothly?
• Does the brake pedal have
appropriate
clearance from
the floor?
• Does the brake pedal have the
correct amount
of free play?
ItemsCheck points
Brakes
• The vehicle should not pull to
one side when
the brakes are
applied.
• The brakes should work
effectively.
• The brake pedal should not feel
spongy.
• The brake pedal should not get
too close to the
floor when the
brakes are
applied.
Head
restraints
• Do the head restraints move
smoothly and
lock securely?
Indica-
tors/buzzers
• Do the indica-tors and buzzers
function prop-
erly?
Lights
• Do all the lights come on?
• Are the head- lights aimed cor-
rectly?
Parking brake
• Does the park-ing brake oper-
ate normally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
ItemsCheck points
4857-3. Do-it-yourself maintenance
Owners Manual_USA_M42C01_en
7
Maintenance and care
11 Register the position of each
wheel.
Stop the vehicle in a safe
place on a hard, flat surface.
Set the parking brake.
Shift the shift position to P.
Stop the EV system.
Vehicles with power back
door: Turn off the power back
door system. ( P.185)
■Tools
As your vehicle is equipped with an
emergency tire puncture repair kit,
the following tools for replacing a
tire are not include d with your vehi-
cle. They can be purchased your
Toyota dealer.
●Jack
●Jack handle
Replacing the tire
When raising your vehicle
with a jack, position the jack
correctly.
Improper placement may
damage your vehicle or
cause injury.
If necessary tire replace-
ment seems difficult to per-
form, contact your Toyota
dealer.
Before jacking up the
vehicle
5078-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
8-2.Steps to take in an emergency
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the front wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
There is a malfunction in the
shift control system. ( P.233,
525)
There is a malfunction in the
immobilizer system. ( P. 6 8 )
There is a malfunction in the
smart key system. ( P.539)
The 12-volt battery is dis-
charged. ( P.541) The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The EV system warning mes-
sage is shown on the multi-
information display and the
vehicle does not move.
The vehicle makes an abnor-
mal sound.From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.244)
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
5098-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
WARNING
AWD models
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing
5108-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1Take out the wheel bolt
wrench and towing eyelet.
( P.486, 528)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the bod ywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
4 Tighten down the towing eye-
let securely using a wheel bolt wrench or hard metal
bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the EV system.
If the EV system does not start, turn
the power switch to ON.
7Shift the shift position to N
and release the parking
brake.
Turn automatic mode off. ( P.244)
■While towing
If the EV system is off, the power
assist for the brakes and steering
will not functio n, making steering
and braking more difficult.
■Wheel bolt wrench
Wheel bolt wrench is installed in lug-
gage compartment. ( P.486, 528)
Emergency towing proce-
dure
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
5118-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Other noises related to the EV
system
Stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one
side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
WARNING
■While towing
●When towing using cables or
chains, avoid sudden starts,
etc., which place excessive
stress on the towing eyelets,
cables or chains. The towing
eyelets, cables or chains may
become damaged, broken
debris may hit people, and
cause serious damage.
●Do not perform any of the fol-
lowing as doing so may cause
the parking lock mechanism to
engage, locking the front
wheels and possibly leading to
an accident resulting in death or
serious injury:
• Unfasten the driver’s seat belt and open the driver’s door.
• Turn the power switch off.
■Installing towi ng eyelets to
the vehicle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms