NOTE: Depending on market region, vehicle
configuration, options purchased, and software version,
your vehicle may not be equipped with Autopark.
Autopark uses data to simplify parking on public roads by maneuvering
Model S into parallel and perpendicular
parking spaces.
CAUTION: Ensure all cameras and sensors (if
equipped) are clean. Dirty cameras and sensors, as
well as environmental conditions such as rain and
faded lane markings, can affect Autopilot
performance.
WARNING: Autopark
NOTE: Depending on market region, vehicle
configuration, options purchased, and software version,
your vehicle may not be equipped with Summon, or the
feature may not operate exactly as described.
Summon allows you to automatically park and retrieve
Model S while you are standing outside the vehicle.
Summon moves
Model S forward and reverse up to 39
feet (12 meters) in, or out of, a parking space.
To move Model S a longer distance while steering
around objects, you can use Smart Summon
(if
equipped) and your mobile phone. Smart Summon
allows your vehicle to
find you (or you can send your
vehicle to a chosen location). See
Smart Summon on
page 108.
CAUTION: Ensure all cameras and sensors (if
equipped) are clean. Dirty cameras and sensors, as
well as environmental conditions such as rain and
faded lane markings, can affect Autopilot
performance.
WARNING: Summon is designed and intended for
use only on parking lots and driveways on private
property where the surrounding area is familiar
and predictable.
WARNING: Summon is a BETA feature. You must
continually monitor the vehicle and its
surroundings and stay prepared to take immediate
action at any time. It is the driver
About the Security System
If Model S does not detect a key nearby and a locked
door or trunk is opened, an alarm sounds. The headlights and turn signals also
flash. To deactivate the
alarm, press any button on the key fob.
To manually enable or disable the alarm system, touch
Controls > Safety > Security Alarm. When enabled,
Model S activates its alarm one minute after you exit, the
doors lock, and a recognized key is no longer detected.
A battery-backed siren (if equipped) sounds in situations where a locked door or trunk is opened and
Model S does not detect a key nearby. If you also want
this siren to sound in situations where the vehicle
detects motion inside the cabin, enable Tilt/Intrusion
(see Tilt/Intrusion (if equipped) on page 133).
NOTE: If Model S is in Sentry Mode (see How to Use
Sentry Mode (Camera + App) on page 136), you must
disable Sentry Mode before you can disable the Security
alarm or the Tilt/Intrusion alarm.
Tilt/Intrusion (if equipped)
Depending on configuration, market region, and date of
manufacture, your vehicle may not be equipped with this
feature.
The Security Alarm must be on to enable Tilt/Intrusion.
Tilt/Intrusion sounds the alarm in your vehicle if Model S
detects motion inside the cabin, or is moved or tilted
(for example, with a tow truck or jack). To enable, touch
Controls > Safety > Tilt/Intrusion.
The intrusion sensor automatically disables in situations where the climate control system is operating when you leave your vehicle. To override, you can manually turn the Tilt/Intrusion Sensor on again after choosing Keep
Climate On, Dog, or Camp Mode.
The tilt/intrusion sensor automatically re-enables at the start of every drive cycle.
NOTE: If you plan to leave something that moves inside
your locked vehicle, remember to turn
off Tilt/Intrusion.
If this setting is on, any motion detected inside
Model S
activates the intrusion alarm.
Enhanced Anti-Theft Upgrade (if
equipped)
If your vehicle is equipped with the Enhanced Anti-Theft upgrade, the horn sounds in situations where a locked door or trunk is opened and
Model S does not detect a
key nearby. If
Tilt/Intrusion is on, the horn also sounds if
Model S detects motion inside the cabin or if the vehicle
is moved or tilted (for example, with a tow truck or jack). To turn the Tilt/Intrusion detection system on or
off,
touch Controls > Safety > Tilt/Intrusion.
PIN to Drive
To increase security, you can prevent Model S from
being driven until a 4-digit PIN (Personal
Identification
Number) is entered. To enable this setting, touch
Controls > Safety > PIN to Drive and follow the on-
screen prompts to create a driving PIN.
When enabled, in addition to entering the 4-digit driving PIN to drive, you must also use it to enter Valet mode for the
first time and create the 4-digit valet PIN to enter
and exit Valet mode. In Valet mode,
Model S can be
driven without the need for the valet to enter a driving PIN. The
PIN to Drive setting is disabled whenever Valet
mode is active.
If you forget your driving PIN, touch the link to enter your Tesla login credentials on the PIN to Drive popup,
then follow the on-screen prompts.
NOTE: In the unlikely event that your touchscreen is
unresponsive, you may be unable to enter the PIN. In this case,
first try to restart the touchscreen (see Restarting
the Touchscreen on page 8). If the touchscreen is still
unresponsive, you can still bypass PIN to Drive by turning on Keyless Driving in the Tesla mobile app.
Glovebox PIN
For additional security, you can protect the contents in your glovebox with a 4-digit PIN. To enable this setting,
touch
Controls > Safety > Glovebox PIN and follow the
on-screen prompts. When enabled, you are prompted to
enter the PIN to open the glovebox. To disable this
setting, select the toggle to disable and then enter the PIN.
If you forget your glovebox PIN, reset it by entering your Tesla login credentials, then follow the on-screen
prompts.
NOTE: Using a Glovebox PIN allows the glovebox to be
opened even when
Model S is in Valet mode.
Speed Limit Mode
Speed Limit Mode allows you to limit acceleration and limit the maximum driving speed to a chosen value
between
50 and 120 mph (80 and 193 km/h). The first
time you use this feature, you must create a 4-digit PIN
that you must use to enable and disable Speed Limit Mode. When enabled and the driving speed approaches within approximately
3 mph (5 km/h) of the maximum
speed, a chime sounds, the
instrument cluster displays a
message, and
Model S sends a notification to the mobile
app. You can also touch
Security > Speed Limit Mode to
enable from the Tesla mobile app. To enable Speed Limit Mode:
1.
Ensure Model S is in Park.
Safety & Security Settings
133Using the Touchscreen
If tires need to be replaced early, for example due to a
flat tire, we recommend replacing the tires in pairs
unless the other tires are within
2/32 in (1.5 mm) of tread
depth of the new tire. When replacing tires, it is important to match the brand and model of the older
tires. Always place a pair of new tires on the rear if all four tires are the same size. Always balance the wheel and tire after replacing a tire. Consult with a professional tire retailer and installer for further guidance.
NOTE: Regardless of the number of tires replaced, a
complete set of matching tires is recommended for
optimum performance.
If tires other than those specified are used, ensure that
the load and speed ratings marked on the tire
(see
Understanding Tire Markings on page 195) equal or
exceed those of the original
specification.
For the specification of the original wheels and tires
installed on
Model S, see Wheels and Tires on page 194.
If you replace a wheel, the TPMS (Tire Pressure Monitoring System) sensors need to be reset to ensure they provide accurate warnings when tires are under-
or
over-inflated (see Automatic Reset of TPMS Sensors on
page 176).
WARNING: For your safety, use only tires and
wheels that match the original specification. Tires
that do not match the original specification can
affect the operation of the TPMS.
WARNING: Never exceed the speed rating of your
vehicle
Cautions for Exterior CleaningCAUTION: Do not wash in direct sunlight.CAUTION: Do not use windshield treatment fluids.
Doing so can interfere with wiper friction and
cause a chattering sound.
CAUTION: Do not use hot water, detergents, or
highly alkaline or caustic cleaning products,
especially those containing hydroxide.
CAUTION: If using a pressure washer, maintain a
distance of at least 12" (30 cm) between the
nozzle and the surface of Model S. Avoid aiming
the water jet directly at parking sensors (if
equipped). Keep the nozzle moving and do not
concentrate the water jet on any one area.
CAUTION: Do not aim water hoses directly at
windows, door, or hood seals or at electronic
modules or exposed cabling.
CAUTION: To avoid corrosive damage that may
not be covered by the warranty, rinse away any
road salt from the underside of the vehicle, wheel
wells, and brakes. After cleaning the vehicle, dry
the brakes by going on a short drive and applying
the brakes multiple times.
CAUTION: Avoid using tight-napped or rough
cloths, such as washing mitts. A high-quality
microfiber cleaning cloth is recommended.
CAUTION: If washing in an automatic car wash, use
touchless car washes only. These car washes have
no parts (brushes, etc.) that touch the surfaces of
Model S. Some touchless car washes use caustic
solutions that, over time, can cause discoloration
of decorative exterior trim. Avoid exposure to
soaps and chemicals above pH 13. If unsure, check
the product label or ask the staff at the car wash.
Damage caused by improper washing is not
covered by the warranty.
CAUTION: If washing in an automatic car wash,
make sure the vehicle is locked. In addition, avoid
using controls on the touchscreen that can result
in accidentally opening doors or trunks while the
vehicle is being washed. Any damage caused is
not covered by the warranty.
CAUTION: Ensure the wipers are off before
washing Model S to avoid the risk of damaging the
wipers.
CAUTION: Do not use chemical based wheel
cleaners or pre-wash products. These can damage
the finish on the wheels.
WARNING: Never spray liquid at a high velocity
(for example, if using a pressure washer) towards
the charge port while Model S is charging. Failure
to follow these instructions can result in serious
injury or damage to the vehicle, charging
equipment, or property.
Cleaning the Interior
Frequently inspect and clean the interior to maintain its
appearance and to prevent premature wear. If possible,
immediately wipe up spills and remove marks. For
general cleaning, wipe interior surfaces using a soft cloth (such as
microfiber) dampened with a mixture of warm
water and mild non-detergent cleaner (test all cleaners on a concealed area before use). To avoid streaks, dry immediately with a soft lint-free cloth.
Interior Glass
Do not scrape, or use any abrasive cleaning fluid on
glass or mirrored surfaces. This can damage the
reflective surface of the mirror and the heating elements
in the rear window.
Airbags
Do not allow any substance to enter an airbag cover. This could
affect correct operation.
Dashboard and Plastic Surfaces
Do not polish the upper surfaces of the dashboard. Polished surfaces are
reflective and could interfere with
your driving view.
Seats
Wipe spills and chemical residues from interior surfaces as soon as possible using a soft cloth moistened with warm water and non-detergent soap. Wipe gently in a circular motion. Then wipe dry using a soft, lint-free cloth.
Although seating surfaces are designed to repel stains, Tesla recommends regular cleaning to maintain
performance and an as-new appearance. Promptly treat
dye transfer from clothing, such as indigo-dyed denim.
Avoid contact with harsh chemicals, including certain cosmetics. Never use cleaners containing alcohol or bleach. Spot-test cleaners on an inconspicuous area
before applying to visible surfaces.
If equipped with leather seats, note that leather is prone to dye-transfer which can cause discoloration, particularly on light colored leather. White and tan
leather is coated with an anti-soiling treatment. Using detergents or commercially available leather cleaners and conditioners is not recommended because they can discolor or dry out the leather.
Vacuum cloth seats as needed to remove any loose dirt.
CAUTION: Aftermarket, non-Tesla seat covers may
inhibit the sensitivity of a seat
APP_w218
Autosteer speed limit exceeded
Take control of steering wheel
What this alert means:
Autosteer is unavailable because your vehicle has exceeded the maximum speed limit for this driver assistance
feature.
What to do:
Take immediate control of the steering yoke (or steering wheel) and maintain control until you reach your
destination.
In most cases, Autosteer will not be available for the rest of your current drive. To reset it, bring the vehicle to a
complete stop and shift into Park. When you shift into Drive to travel to your next destination, Autosteer should be
available again.
NOTE: If this alert becomes active while you are driving in Germany, Autosteer should be available again once your
vehicle is traveling below the Autosteer speed limit.
If Autosteer is not available during your next drive, and remains unavailable throughout subsequent drives, schedule
service at your convenience. Your vehicle is OK to drive in the meantime.
For more information, see Autosteer on page 88.
APP_w221
Cruise control unavailable
Reduced front radar visibility
What this alert means:
Traffic-Aware Cruise Control and Autosteer are unavailable because the radar located in the front bumper area of
your vehicle has no or low visibility.
This could be a temporary obstruction caused by factors like snow, ice, dirt, or mud.
What to do:
Continue to your destination. Your vehicle is OK to drive. Traffic-Aware Cruise Control and Autosteer will remain
unavailable as long as the radar lacks adequate visibility.
If the alert persists throughout your drive, examine the front bumper before your next planned drive and attempt to
clear any obstruction. See the About Autopilot on page 81 sections “How It Works” and “Cleaning Cameras and
Sensors” for more information on clearing dirt or debris from that area of the vehicle.
If this alert persists throughout subsequent drives but no obstruction is visible on the front bumper where the radar
is located, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.
APP_w222
Cruise control unavailable
Reduced front camera visibility
What this alert means:
Traffic-Aware Cruise Control and Autosteer are unavailable because one or more of the front cameras in your vehicle
is blocked or blinded by external conditions.
Traffic-Aware Cruise Control and Autosteer will remain unavailable while a front camera lacks adequate visibility.
Cameras can be blocked or blinded by:
Troubleshooting Alerts
210MODEL S Owner
CC_a003
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn
OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
CC_a004
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a005
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Troubleshooting Alerts
215Troubleshooting
The wiring between the wall power and the Wall Connector has been incorrectly installed. Consult your electrician.
For more information, see the installation guide for your Wall Connector.
CC_a010
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a011
Unable to charge - Wall Connector too hot
Let Wall Connector cool and try again
What this alert means:
Over temperature protection (latchoff).
What to do:
Make sure the Wall Connector is not covered by anything and that there is no heat source nearby. If the problem
persists in normal ambient temperatures
(under 100