
Toggle between Scheduled Departure and Scheduled Charging by touching
Controls > Charging > Switch to
Scheduled Charging/Scheduled Departure when Model
3 is in Park.
NOTE: Scheduled Charging/Scheduled Departure
settings are also available on the Climate Controls screen and in the Tesla mobile app.
Think of Scheduled Charging as "When do I want
charging to start?" and think of
Scheduled Departure
Off-Peak Charging which is "When do I want charging to
be complete?"
Scheduled Charging can be used together with
Scheduled Departure Preconditioning but not with
Scheduled Departure Off-Peak Charging.
Scheduled Charging/Scheduled Departure settings are
automatically saved for each location.
NOTE: If you plug in Model 3 with both Off-Peak
Charging and Scheduled Charging deselected, your
vehicle charges immediately.
Using Scheduled Charging
Use Scheduled Charging to specify a daily time in which
you want
Model 3 to start charging.
With Scheduled Charging selected, enable the feature
then set a daily time to start charging.
NOTE: Scheduled Charging starts charging immediately
if
Model 3 is plugged in up to six hours after the
scheduled start time. However, if
Model 3 is plugged in
after six hours of the scheduled charging time, charging may not start until the scheduled time on the next day.
Using Scheduled Departure
Use Scheduled Departure to set a daily time when you
want
Model 3 to be ready to drive. Model 3
automatically calculates when it needs to start preconditioning and/or charging. This ensures that charging is complete and/or the cabin climate and
Battery are preconditioned by your departure time.
When Scheduled Departure is displayed, touch
Schedule to set a daily time when you want Model 3 to
be ready to drive. Specify a time, then touch
Settings to
enable one or both of the following departure features.
When plugging in with
Off-Peak Charging enabled, the
vehicle
briefly draws power (you may hear clicking) to
calculate the necessary charging start time.
After you

7.
Power off the vehicle by navigating to Controls >
Safety > Power Off on the touchscreen.
8.
Disconnect the low voltage cable from penthouse:
a.
In the rear passenger seat, remove the foam cover and set it aside. The foam covers the low voltage
cable.
b.
Release and pull down the gray lever-arm on the
side of the low voltage connector.
c.
Pull the connector upward to disconnect it from the penthouse.
WARNING: The area under the seat cushion
houses the high voltage Battery. DO NOT
TOUCH OR PLACE ITEMS ON THE METAL
HOUSING! Doing so can cause serious damage
or injury.
9.
With a 10mm socket, loosen the nut that secures the
negative (-) terminal clamp to the negative (-) post on the low voltage lead-acid battery. Release the terminal clamp from the negative (-) post.
10.
With a 10mm socket, release the terminal cover and loosen the nut that secures the positive (+) terminal
clamp to the positive (+) post on the low voltage
lead-acid battery. Release the terminal clamp from the positive (+) post and cover the terminal clamp with a dry rag.
CAUTION: Do not allow the positive (+)
terminal clamp to contact nearby components
like the low voltage battery hold down bracket
or A/C cooling lines.Parts and Accessories
195Maintenance

3.
In the front trunk, remove the cabin intake duct and
set it aside.
4.
Power off the vehicle by navigating to Controls >
Safety > Power Off on the touchscreen.
5.
In the front trunk, disconnect the first responder loop
by sliding the red locking tab toward you, pressing
the black tab, and releasing it. Set the
first responder
loop aside.
6.
With a 10mm socket, loosen the nut that secures the
negative (-) terminal clamp to the negative (-) post on the low voltage lead-acid battery. Release the terminal clamp from the negative (-) post.
7.
With a 10mm socket, release the terminal cover and
loosen the nut that secures the positive (+) terminal
clamp to the positive (+) post on the low voltage
lead-acid battery. Release the terminal clamp from the positive (+) post and cover the terminal clamp with a dry rag.
CAUTION: Do not allow the positive (+)
terminal clamp to contact nearby components
like the low voltage lead-acid battery hold
down bracket or A/C cooling lines.
8.
Unplug the vent tube hose from the negative (-)
terminal side of the low voltage battery.
Parts and Accessories
199Maintenance

DO NOT TRANSPORT WITH
WHEELS ON THE GROUND
The motor(s) in Model 3 generates power when the
wheels spin. Always transport
Model 3 with all four tires
off the ground. Ensure that the tires are unable to spin at
any time during transport.
WARNING: NEVER TRANSPORT YOUR VEHICLE
WITH THE TIRES IN A POSITION WHERE THEY
CAN SPIN. DOING SO CAN LEAD TO SIGNIFICANT
DAMAGE AND OVERHEATING. IN RARE CASES
EXTREME OVERHEATING MAY CAUSE THE
SURROUNDING COMPONENTS TO IGNITE.
Do not transport Model 3 using any method that is not
specified by Tesla. Adhere to the instructions provided in
the following sections and observe all warnings and
cautions provided. Damage caused by improper
transporting of your vehicle is not covered by the
warranty.
NOTE: Tesla is not liable or responsible for reimbursing
services not dispatched through Tesla Roadside Assistance.
Approved Methods for Transporting
A flatbed truck or comparable transport vehicle is the
recommended method of transporting
Model 3. The
vehicle can face either direction when using a
flatbed.
If Model 3 must be transported without a flatbed truck,
then wheel lifts and dollies must be used to ensure that
all four wheels are
off of the ground. This method may
only be used for a maximum of
35 miles (55 km), and
must not exceed the manufacturer speed rating of the
dollies. With this method, Tesla recommends the vehicle
facing forward so that the front wheels are lifted and the rear wheels are on dollies.CAUTION: Enable Transport Mode (see Activate
Transport Mode on page 221) before winching Model
3 onto a flatbed truck (see Pull onto the Flatbed
Truck on page 222). If Transport Mode is not
available or the touchscreen is not accessible, self-
loading dollies or tire skates must be used to load
the vehicle into the approved transportation
position. Tesla is not responsible for any damage
caused by or during the transport of Model 3,
including personal property damage or damage
caused by using self-loading dollies or tire skates.
NOTE: Transport Mode is only intended to allow for
winching
Model 3 onto a flatbed truck or repositioning
the vehicle out of a parking space. While in Transport Mode, the tires are allowed to rotate slowly (under
3
mph or 5 km/h) and for a very short distance (less than
30 feet or 10 meters). See Activate Transport Mode on
page 221. Exceeding these boundaries can lead to
significant damage and overheating that is not covered
by the warranty.
WARNING: Model 3 is equipped with high voltage
components that may be compromised as a result
of a collision (see High Voltage Components on
page 154). Before transporting Model 3, it is
important to assume these components are
energized. Always follow high voltage safety
precautions (wearing personal protection
equipment, etc.) until emergency response
professionals have evaluated the vehicle and can
accurately confirm that all high voltage systems
are no longer energized. Failure to do so may
result in serious injury.
Activate Transport Mode
Transport Mode keeps the parking brake disengaged
while winching
Model 3 onto a flatbed truck. When
active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. To enable
Transport Mode:

CC_a003
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn
OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
CC_a004
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a005
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Troubleshooting Alerts
233Troubleshooting

The wiring between the wall power and the Wall Connector has been incorrectly installed. Consult your electrician.
For more information, see the installation guide for your Wall Connector.
CC_a010
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a011
Unable to charge - Wall Connector too hot
Let Wall Connector cool and try again
What this alert means:
Over temperature protection (latchoff).
What to do:
Make sure the Wall Connector is not covered by anything and that there is no heat source nearby. If the problem
persists in normal ambient temperatures
(under 100

4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by
reconnecting the Wall Connector to the vehicle.5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a015
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
1.
If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.
2.
If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a
Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.
3.
If the issue persists, service is required.
For more information, see the installation guide for your Wall Connector.
CC_a016
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
1.
If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit
breaker ON again, then try reconnecting the Wall Connector to the vehicle.
2.
If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a
Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.
3.
If the issue persists, service is required.
For more information, see the installation guide for your Wall Connector.
CC_a017
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Troubleshooting Alerts
237Troubleshooting

Wall Connector hardware issue. Possible issues include:1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by
reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a021
Unable to charge - No primary Wall Connector
Check that primary unit is powered and available
What this alert means:
Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as primary.
What to do:
Only one Wall Connector can be set to a primary configuration. Have your electrician confirm:
1.
Only one of the Wall Connectors is set as primary.
2.
All other Wall Connectors linked to the primary unit are set to paired position (position F).
For more information, see the installation guide for your Wall Connector.
CC_a022
Unable to charge - More than 1 primary unit
Ensure only 1 Wall Connector is set as primary
What this alert means:
Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as primary.
What to do:
Only one Wall Connector can be set to a primary configuration. Have your electrician confirm:
1.
Only one of the Wall Connectors is set as primary.
2.
All other Wall Connectors linked to the primary unit are set to paired position (position F).
For more information, see the installation guide for your Wall Connector.
Troubleshooting Alerts
239Troubleshooting