2023 SUBARU SOLTERRA lock

5078-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
8-2.Steps to take in an emergency
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the front wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
 There is a malfunction in the
shift control system. ( P.233,
525)
 There is a malfunction in the
immobilizer system. ( P. 6 8 )
 There is a malfunction in the
smart key system. ( P.539)
 The 12-volt battery is dis-
charged. ( P.541) The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.

The EV system warning mes-
sage is shown on the multi-
information display and the
vehicle does not move.
 The vehicle makes an abnor-
mal sound.From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.244)
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

5118-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
 Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Other noises related to the EV
system
 Stumbling or running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one
side when braking
 Vehicle pulls heavily to one
side when driving on a level
road
 Loss of brake effectiveness,
WARNING
■While towing
●When towing using cables or
chains, avoid sudden starts,
etc., which place excessive
stress on the towing eyelets,
cables or chains. The towing
eyelets, cables or chains may
become damaged, broken
debris may hit people, and
cause serious damage.
●Do not perform any of the fol-
lowing as doing so may cause
the parking lock mechanism to
engage, locking the front
wheels and possibly leading to
an accident resulting in death or
serious injury:
• Unfasten the driver’s seat belt and open the driver’s door.
• Turn the power switch off.
■Installing towi ng eyelets to
the vehicle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

5248-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
■If “System Stopped Front Cam-
era Low Visibility See Owner’s
Manual” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collis ion System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
●RSA (Road Sign Assist)
Follow the followi ng correction
methods.
• Follow the follo wing correction
methods.
• Using the windshield wipers, remove the dirt o r foreign matter
from the windshield.
• Using the air conditioning system, defog the windshield.
Close the hood, remove any stick-
ers, etc. to clear th e obstruction in
front of the front camera.
■If “System Stopped Front Cam-
era Out of Temperature Range
Wait until Normal Temperature”
is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collis ion System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
●RSA (Road Sign Assist)
Follow the followi ng correction
methods.
• If the front camera is hot, such as after the vehicle is parked in the
sun, use the air conditioning sys-
tem to decrease the temperature
around the front camera
• If a sunshade was used when the vehicle was parked, depending on
its type, the sunlight reflected from
the surface of the sunshade may
cause the temperature of the front
camera to become excessively
high
• If the front camera is cold, such after the vehicle is parked in an
extremely cold environment, use
the air conditioning system to
increase the temperature around
the front camera
■If “System Stopped Front Radar
Sensor Blocked Clean Radar
Sensor” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
●RSA (Road Sign Assist)
Follow the following correction
methods.
• Check if there is any foreign mat- ter attached to the radar sensor or
radar sensor cover and clean
them if necessary ( P.261)
• This message may be displayed when driving in an open area with
few nearby vehicles or structures,
such as a desert, grasslands, sub-
urbs, etc.
The message may be cleared by
driving the vehicle in an area with
structures, vehicles, etc., nearby.
■If “System Stopped Front Radar
Sensor Out of Temperature
Range Wait until Normal Tem-
perature” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)

5328-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
5Remove the valve cap from
the valve of the punctured
tire.
6 Extend the hose. Remove
the air release cap from the
hose.
You will use the air release cap
again. Therefore keep it in a safe
place.
7Connect the hose to the
valve.
Screw the end of the hose clock-
wise as far as possible.
8Make sure that the compres-
sor switch is off.
9 Connect the power plug to
the power outlet socket.
( P.428)
10Attach the sticker provided with the tire puncture repair
kit to a position easily seen
from the driver’s seat.
11Check the specified tire infla- tion pressure.
Tire inflation pressure is specified
on the label as shown. ( P.555)

5398-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.569)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.188)
Use the mechanical key
( P.164) in order to perform the
following operations.
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.188)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the EV sys-
tem can be started by fol-
lowing the procedure below.
NOTICE
■In case of a smart key system
malfunction, o r other key
related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors

5408-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
1Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windo ws (turn and
hold)
*
2 Opens the windows (turn and
hold)
*
*
: These settings must be custom- ized at your Toyota dealer.
1 Depress the brake pedal.
2 Touch the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is
displayed on the multi-infor-
mation display.
4 Press the power switch
shortly and firmly.
In the event that the EV system still
WARNING
■When using the mechanical
key and operating the power
windows
Operate the power window after
checking to make sure that there
is no possibility of any passenger
having any of their body parts
caught in the window. Also, do not
allow children to operate the
mechanical key. It is possible for
children and other passengers to
get caught in the power window.
Starting the EV system

5418-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
cannot be started, contact your Toy-
ota dealer.
■Stopping the EV system
Shift the shift position to P, set the
parking brake and press the power
switch as you no rmally do when
stopping the EV system.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.497)
■Alarm
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 6 9 )
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The EV system does not start and
modes will be cha nged each time
the switch is pressed. ( P.234)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors locked. ( P. 7 0 )
2 Open the hood ( P.462).
3 Open the positive (+) battery
terminal cover.
While pressing on the claw, open
the cover as shown in the illustra-
If the 12-volt batter y is
discharged
The following procedures
may be used to start the EV
system if the vehicle’s 12-
volt battery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the EV system

5438-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
6 Open and close any of the
doors of your vehicle with the
power switch OFF.
7 Maintain the engine speed of
the second vehicle and start
the EV system of your vehi-
cle by turning the power
switch to ON.
8 Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on,
contact your Toyota dealer.
9 Once the EV system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
10 Close the positive (+) battery
terminal cover.
Once the EV system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the EV system when
the 12-volt battery is dis-
charged
The EV system cannot be started by
push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights, the air
conditioning system, the audio
system, etc. while the EV system
is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the EV system may be
unable to start. (The 12-volt battery
recharges automatically while the
EV system is operating.)
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote c ontrol or the
mechanical key to lock or unlock
the doors.
●The EV system may not start on
the first attempt a fter the 12-volt
battery has recharged but will start
normally after the second attempt.
This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●If the 12-volt battery discharges, it
may not be possible to shift the
shift position to o ther positions. In
this case, the vehicle cannot be
towed without lifting both front
wheels because the front wheels
will be locked.
●The power back door (if equipped)