2023 RAM PROMASTER suspension

GETTING TO KNOW YOUR VEHICLE25
(Continued)
Recliner Adjustment
Without Swivel Seat

The recliner knob is on the rear outboard side of the
seat. To recline the seatback, lean back and rotate
the knob rearward to position the seatback as desired.
To return the seatback to its normal upright position,
lean forward and rotate the knob forward until the
seatback is in the upright position.

With Swivel Seat

The recliner lever is located at the lower front outboard
side of the seat. To recline the seatback, lean forward
slightly, pull the lever outward, lean back to the desired
position and release the lever. To return the seatback
to its normal upright position, lean forward and pull the
lever outward. Release the lever once the seatback is
in the upright position.

Lumbar Support — If Equipped
This feature allows you to increase or decrease the
amount of lumbar support. The lumbar control
knob is located on the rear upper outboard side of
the driver's seatback. Rotate the control forward to
increase and rearward to decrease the desired
amount of lumbar support.
Suspension Seat — If Equipped
The seat is equipped with a mechanical spring
system and hydraulic shock absorber to ensure
maximum comfort and safety. The system of
springs also effectively absorbs impact from
uneven road surfaces. Damper Weight Adjustment
Use the weight adjustment knob, located on the
inboard side of the seat, to set the required setting
based on body weight, with settings between 88 lb
(40 kg) and 286 lb (130 kg).

Weight Adjustment Knob
WARNING!
Adjusting a seat while the vehicle is moving is
dangerous. The sudden movement of the seat
could cause you to lose control. The seat belt
might not be adjusted properly and you could
be injured. Adjust the seat only while the
vehicle is parked.
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision, you could slide under
the seat belt and be seriously or even fatally
injured. Use the recliner only when the vehicle
is parked.
WARNING!
2

23_VF_OM_EN_USC_t.book Page 25

STARTING AND OPERATING89
To Vary The Speed Setting
To Increase or Decrease The Set Speed
When the Cruise Control is set, you can increase
speed by pushing the SET (+) button or decrease
the speed by pushing the SET (-) button.
U.S. Speed (mph)
Pushing the SET (+), or SET (-) button once will
result in a 1 mph speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 mph.

If the button is continually pushed, the set speed will
continue to adjust until the button is released, then
the new set speed will be established.

Metric Speed (km/h)
Pushing the SET (+) , or SET (-) button once will
result in a 1 km/h speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 km/h.

If the button is continually pushed, the set speed will
continue to adjust until the button is released, then
the new set speed will be established.

To Accelerate For Passing

While the Cruise Control is set, press the accelerator
to pass as you would normally. When the pedal is
released, the vehicle will return to the set speed.

USING CRUISE CONTROL ON HILLS
The transmission may downshift on hills to
maintain the vehicle set speed.
The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
To Resume Speed
To resume a previously set speed, push the
RES button and release. Resume can be used at
any speed above 20 mph (32 km/h) up to the
maximum speed of 100 mph (160 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the CANC
button, or normal brake pressure while slowing the
vehicle will deactivate the Cruise Control without
erasing the set speed from memory.
Pushing the on/off button or placing the ignition in the
OFF position erases the set speed from memory.

ADAPTIVE CRUISE CONTROL (ACC)

Adaptive Cruise Control (ACC) increases the driving
convenience provided by Cruise Control while traveling
on highways and major roadways. However, it is not a
safety system and not designed to prevent collisions.
The Cruise Control function performs differently if your
vehicle is not equipped with ACC

Ú
page 88.

ACC will allow you to keep Cruise Control engaged
in light to moderate traffic conditions without the
constant need to reset your speed. ACC utilizes
a radar sensor and a forward facing camera
designed to detect a vehicle directly ahead of you
to maintain a set speed.
NOTE:
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or accelerate (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward Colli -
sion Warning system.

Fixed Speed Cruise Control (ACC not enabled) will
not detect vehicles directly ahead of you. Always be
aware of the feature selected
Ú
page 280.

WARNING!

Cruise Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle
could go too fast for the conditions, and you could
lose control and have an accident. Do not use Cruise
Control in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
4

23_VF_OM_EN_USC_t.book Page 89

104STARTING AND OPERATING
The Active Driving Assist system DOES NOT:
Warn or prevent collisions with other vehicles
Steer your vehicle around stopped vehicles,
slower vehicles, construction equipment,
pedestrians, or animals
Respond to traffic lights or stop signs
Merge onto highways or exit off ramps
Turn your vehicle
Change lanes
React to cross traffic
NOTE:Adaptive Cruise Control (ACC) is a core component
of ADA. For ACC system limitations Ú page 89.
The Active Driving Assist system may have limited
or reduced functionality when one of the following
conditions occur:

The vehicle’s radar sensors and/or forward facing
camera is damaged, covered, misaligned, or
obstructed (e.g. by mud, ice, snow, etc.)

If the suspension alignment is not correct, if the
vehicle is modified (e.g. lifting or lowering the
suspension, installing different sized wheels
or tires)
Driving near highway toll booths
NOTE:If damage to the windshield occurs, have the wind -
shield replaced by an authorized dealer as soon as
possible.
PARKSENSE FRONT/REAR PARK ASSIST —
IF EQUIPPED
The ParkSense Park Assist system provides visual
and audible indications of the distance between
the rear, and if equipped, the front fascia/bumper
and a detected obstacle when backing up or
moving forward (e.g. during a parking maneuver).
For limitations of the system (e.g. during a parking
maneuver), see Ú page 110.
NOTE:
The system is designed to assist the driver and
not to substitute the driver.

The driver must stay in full control of the vehicle's
acceleration and braking and is responsible for
controlling the vehicle's movements.

ParkSense will retain the last system state
(enabled or disabled) from the last ignition cycle
when the ignition is placed in the ON/RUN position.
ParkSense is active when the gear selector is
shifted to REVERSE or to a forward gear and an
obstacle is detected, as long as the system is on.
Do not use a hand-held device when the Active
Driving Assist system is engaged.
Maintain a safe distance from other vehicles
and pay attention to traffic conditions.
Do not place any objects on the steering wheel
(e.g. steering wheel covers) which could inter -
fere with the hand detection sensors.

Always pay attention to the road when using the
Active Driving Assist system. ADA will not steer to
avoid safety hazards, construction zones, objects,
or roadway impediments. You need to maintain
control to steer and brake the vehicle in such situ -
ations and when merging into traffic, entering the
highway, making a turn for crossing traffic, or stop-
ping for traffic control devices.

WARNING!

23_VF_OM_EN_USC_t.book Page 104

124STARTING AND OPERATING
RIM SIZE
This is the rim size that is appropriate for the tire
size listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full Gross
Axle Weight Rating (GAWR).
CURB WEIGHT
The curb weight of a vehicle is defined as the total
weight of the vehicle with all fluids, including
vehicle fuel, at full capacity conditions, and with
no occupants or cargo loaded into the vehicle. The
front and rear curb weight values are determined
by weighing your vehicle on a commercial scale
before any occupants or cargo are added.
OVERLOADING
The load carrying components (axle, springs,
tires, wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not exceed
the Gross Vehicle Weight Rating (GVWR) and the
front and rear Gross Axle Weight Rating (GAWR).
The best way to figure out the total weight of your
vehicle is to weigh it when it is fully loaded and
ready for operation. Weigh it on a commercial scale
to ensure that it is not over the GVWR. Figure out the weight on the front and rear axle of
the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
LOADING
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side. Store
heavier items down low and be sure you distribute
their weight as evenly as possible. Stow all loose
items securely before driving. If weighing the
loaded vehicle shows that you have exceeded
either Gross Axle Weight Rating (GAWR), but the
total load is within the specified Gross Vehicle
Weight Rating (GVWR), you must redistribute the
weight. Improper weight distribution can have an
adverse effect on the way your vehicle steers and
handles and the way the brakes operate.
NOTE:Refer to the Vehicle Certification Label affixed to
the rear of the driver's door for your vehicle's GVWR
and GAWRs.
TRAILER TOWING
In this section you will find safety tips and
information on limits to the type of towing you can
reasonably do with your vehicle. Before towing a
trailer, carefully review this information to tow your
load as efficiently and safely as possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and
recommendations in this manual concerning
vehicles used for trailer towing.
COMMON TOWING DEFINITIONS
The following trailer towing related definitions
will assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, cargo
and tongue weight. The total load must be limited
so that you do not exceed the GVWR Ú
page 123.
Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your
vehicle and trailer when weighed in combination.

23_VF_OM_EN_USC_t.book Page 124

STARTING AND OPERATING127
(Continued)
(Continued)
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution
Consider the following items when computing the
weight on the rear axle of the vehicle:The tongue weight of the trailer.
The weight of any other type of cargo or equip
-
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on your
vehicle. Refer to the Tire And Loading Information
Placard for the maximum combined weight of occu -
pants and cargo for your vehicle
Ú
page 253.

TOWING REQUIREMENTS
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended. Perform the maintenance listed in the Scheduled
Servicing Ú
page 221. When towing a trailer,
never exceed the GAWR or GCWR ratings.WARNING!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the rear
can cause the trailer to sway severely side to
side which will cause loss of control of the
vehicle and trailer. Failure to load trailers heavier
in front is the cause of many trailer collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven.
The engine, axle or other parts could be
damaged.
Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.
When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading
can cause a loss of control, poor performance
or damage to brakes, axle, engine, transmis -
sion, steering, suspension, chassis structure
or tires.
CAUTION!
4

23_VF_OM_EN_USC_t.book Page 127

154SAFETY
Electronic Stability Control (ESC)
ESC enhances directional control and stability of
the vehicle under various driving conditions. ESC
corrects for over/under steering of the vehicle by
applying the brake of the appropriate wheel(s) to
counteract the previous conditions listed. Engine
power may also be reduced to help the vehicle
maintain the desired path.
Oversteer – when the vehicle is turning more
than appropriate for the steering wheel position.
Understeer – when the vehicle is turning less
than appropriate for the steering wheel position.

ESC uses sensors in the vehicle to determine the
vehicle path intended by the driver and compares
it to the actual path of the vehicle. When the actual
path does not match the intended path, ESC applies
the brake of the appropriate wheel to assist in
counteracting the oversteer or understeer condition.

ESC Operating Modes
The ESC OFF button is located in the
center switch bank, next to the hazard
flasher switch.
ESC On
This mode is the normal operating mode for
ESC equipped vehicles. Whenever the vehicle is
started, the ESC system will be in this mode. This
mode should be used for most driving situations.
ESC should only be turned off for the following
specific reasons.
ESC Partial Off
This mode is entered by momentarily pushing the
ESC OFF button.
When in the “Partial Off” mode, the TCS portion of
ESC, except for the “limited slip” feature described
in the TCS section, has been disabled and the ESC
OFF Indicator Light will be illuminated. When in the
“Partial Off” mode, ESC will operate without engine
torque management. This mode is intended to be
used if the vehicle is in deep snow, sand or gravel
conditions and more wheel spin than ESC would
normally allow is required to gain traction. To turn
ESC on again, momentarily push the ESC OFF
button. This will restore the normal “ESC On” mode
of operation.WARNING!

Electronic Stability Control (ESC) cannot prevent
the natural laws of physics from acting on the
vehicle, nor can it increase the traction afforded by
prevailing road conditions. ESC cannot prevent
accidents, including those resulting from exces -
sive speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of vehicle
control due to inappropriate driver input for the
conditions. Only a safe, attentive, and skillful
driver can prevent accidents. The capabilities of
an ESC equipped vehicle must never be exploited
in a reckless or dangerous manner which could
jeopardize the user’s safety or the safety of others.

Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle, and
may negatively affect the performance of the
ESC system. Changes to the steering system,
suspension, braking system, tire type and size
or wheel size may adversely affect ESC perfor -
mance. Improperly inflated and unevenly worn
tires may also degrade ESC performance. Any
vehicle modification or poor vehicle mainte -
nance that reduces the effectiveness of the
ESC system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.

23_VF_OM_EN_USC_t.book Page 154

IN CASE OF EMERGENCY219
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
Úpage 78 feature is disabled before towing this
vehicle to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is
enabled or disabled via the customer program -
mable features in the Uconnect Settings.
Vehicles with a discharged battery, or total elec -
trical failure when the Electric Park Brake (EPB)
is engaged, will need a wheel dolly or jack to
raise the rear wheels off the ground when
moving the vehicle onto a flatbed.
The Safehold feature will engage the Electric
Park Brake whenever the driver's door is
opened (if the battery is connected, ignition is
ON, transmission is not in PARK, and brake
pedal is released). If you are towing this vehicle
with the ignition in the ON/RUN mode, you must
manually disable the Electric Park Brake each
time the driver's door is opened by pressing the
brake pedal and then releasing the EPB. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's battery
is discharged, for instructions on shifting the
automatic transmission out of PARK (P) for
towing Ú
page 217.
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
7

23_VF_OM_EN_USC_t.book Page 219

SERVICING AND MAINTENANCE223
Mileage Or Time Passed (Whichever Comes First)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X
Inspect front suspension, tie rod ends, boot seals, and replace if
necessary. X X X X X X X
Inspect the brake pads, replace as necessary. X X X X X X X
Inspect the rear door net block gap, adjust/replace as necessary. XXXXX
Additional Maintenance
Replace the engine air cleaner filter. XXXXX
Inspect the cabin air filter, replace as necessary. X X X X X X X
Replace the Brake Fluid every two years.
1X X X X X X X
Replace the spark plugs.
1X
8

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