2023 RAM PROMASTER towing

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If
you find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces
prohibit the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
mopar.com/om (USA), owners.mopar.ca (Canada) or your local Ram brand dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or
purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal
minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual
may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make
additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution
therefore.
ROADSIDE ASSISTANCE
24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA)
CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to
restrictions and conditions of use, that are determined solely by FCA US LLC.

4
Indications On The Display ........................... 102
Minimum Risk Maneuver.............................. 103 System Status................................................ 103
System Operation/Limitations ..................... 103
PARKSENSE FRONT/REAR PARK ASSIST —
IF EQUIPPED ........................................................ 104
ParkSense Sensors ....................................... 105
ParkSense Warning Display.......................... 105
ParkSense Display ........................................ 105
Enabling And Disabling ParkSense .............. 108
Service The ParkSense Park Assist
System ........................................................... 108ParkSense Park Assist Failure Indications .. 108
Cleaning The ParkSense System ................. 108ParkSense Park Assist System Usage
Precautions .................................................... 109
Side Distance Warning System ................... 110
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 112
Enabling And Disabling The ParkSense
Active Park Assist System ............................. 112
Parallel/Perpendicular Parking Space
Assistance Operation .................................... 113
Exiting The Parking Space ............................ 116
LANESENSE — IF EQUIPPED ............................. 116
LaneSense Operation ................................... 116Turning LaneSense On Or Off ....................... 117
LaneSense Warning Message ...................... 117Changing LaneSense Status ........................ 119
PARKVIEW REAR BACK UP CAMERA .............. 119 SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ........................................................ 120
REFUELING THE VEHICLE ................................... 122
Loose Fuel Filler Cap Message .................... 123
VEHICLE LOADING .............................................. 123
Vehicle Certification Label ............................ 123
Gross Vehicle Weight Rating (GVWR) .......... 123
Gross Axle Weight Rating (GAWR) ............... 123
Tire Size ......................................................... 123
Rim Size ......................................................... 124
Inflation Pressure .......................................... 124
Curb Weight ................................................... 124
Overloading.................................................... 124
Loading ......................................................... 124
TRAILER TOWING ................................................ 124
Common Towing Definitions......................... 124
Trailer Hitch Classification ............................ 126
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................ 126
Trailer And Tongue Weight ........................... 127Towing Requirements .................................. 127
Towing Tips ................................................... 130
RECREATIONAL TOWING (BEHIND
MOTORHOME) .................................................... 130
Towing This Vehicle Behind Another
Vehicle ........................................................... 130
Recreational Towing...................................... 131
DRIVING TIPS ....................................................... 131
Driving On Slippery Surfaces ....................... 131
Driving Through Water ................................. 131
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 133
CYBERSECURITY ................................................. 133
UCONNECT SETTINGS ........................................ 134 Customer Programmable Features ............. 134
RADIO OPERATION AND MOBILE PHONES...... 151
Regulatory And Safety Information .............. 151
SAFETY
SAFETY FEATURES .............................................. 152Anti-Lock Brake System (ABS)...................... 152
Electronic Brake Control (EBC) System ...... 153
DROWSY DRIVER DETECTION (DDD) —
IF EQUIPPED ......................................................... 157
To Activate/Deactivate ................................. 157
System Operation.......................................... 157
AUXILIARY DRIVING SYSTEMS .......................... 158
Blind Spot Monitoring (BSM) —
If Equipped ................................................... 158
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 164
Tire Pressure Monitoring
System (TPMS) .............................................. 168
OCCUPANT RESTRAINT SYSTEMS ................... 170
Occupant Restraint Systems Features ....... 170
Important Safety Precautions ...................... 170
Seat Belt Systems ........................................ 171
Supplemental Restraint Systems (SRS) ...... 178Child Restraints ............................................. 185

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5
SAFETY TIPS ........................................................ 189 Transporting Passengers .............................. 189Transporting Pets ......................................... 190
Connected Vehicles....................................... 190
Safety Checks You Should Make Inside The
Vehicle ........................................................... 190Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 191Exhaust Gas ................................................... 192Carbon Monoxide Warnings ......................... 192
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 193
SOS AND ASSIST SYSTEM ................................. 193
JACKING AND TIRE CHANGING.......................... 196
Preparations For Jacking .............................. 197Jack And Tools Location................................ 197
Spare Tire Removal ....................................... 198
Jacking Instructions ...................................... 200Wheel Covers ................................................. 203
TIRE SERVICE KIT — IF EQUIPPED ..................... 203
Alternate Tire Service Kit —
If Equipped..................................................... 209
Tire Service Kit Components And
Operation ....................................................... 209
Tire Service Kit Usage Precautions .............. 210
Sealing A Tire With Tire Service Kit .............. 211 JUMP STARTING .................................................. 214
Preparations For Jump Start ........................ 214
Jump Starting Procedure .............................. 215Battery Location ............................................ 216
IF YOUR ENGINE OVERHEATS .......................... 216
GEAR SELECTOR OVERRIDE ............................. 217
FREEING A STUCK VEHICLE .............................. 218
TOWING A DISABLED VEHICLE ......................... 219 Automatic Transmission ............................... 220
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................... 220
EVENT DATA RECORDER (EDR) ........................ 220SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 221
Maintenance Plan ......................................... 222
ENGINE COMPARTMENT .................................... 225
3.6L Engine .................................................. 225
Checking Oil Level ......................................... 226
Adding Washer Fluid ..................................... 226
Maintenance-Free Battery ........................... 227Pressure Washing ......................................... 227
VEHICLE MAINTENANCE..................................... 227
Engine Oil ....................................................... 228
Engine Oil Filter ............................................ 228
Engine Air Cleaner Filter .............................. 228Air Conditioner Maintenance ....................... 229 Body Lubrication ........................................... 231
Windshield Wiper Blades ............................. 231
Exhaust System ............................................ 232
Cooling System.............................................. 233
Brake System ............................................... 235Automatic Transmission ............................... 236
Fuses.............................................................. 236
Bulb Replacement ....................................... 244
TIRES .................................................................... 249
Tire Safety Information ................................ 249Tires — General Information ......................... 256
Tire Types....................................................... 259Spare Tires — If Equipped ............................ 260
Wheel And Wheel Trim Care ........................ 262Snow Traction Devices ................................. 263
Tire Rotation Recommendations ................. 264
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 264
Treadwear...................................................... 264
Traction Grades ............................................. 264Temperature Grades..................................... 265
STORING THE VEHICLE ...................................... 265
BODYWORK .......................................................... 265
Protection From Atmospheric Agents .......... 265
Body And Underbody Maintenance ............. 266
Preserving The Bodywork ............................. 266

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11
Towing Hook Breakdown Warning Light Úpage 71
Adaptive Cruise Control (ACC) Fault Warning Light Úpage 68
Service Active Lane Management Warning Light Úpage 70
Low Fuel Warning Light Úpage 69
Yellow Indicator Lights
Forward Collision Warning (FCW) OFF Indicator Light Úpage 72
TOW/HAUL Indicator Light Úpage 72
Keyless System Failure Indicator Light Úpage 72
Yellow Warning Lights
Rain Sensor Failure Indicator Light
Úpage 72
Exterior Lights Failure Indicator Light Úpage 72
Fuel Cutoff Failure Indicator Light Úpage 72
Green Indicator Lights
Turn Signal/Hazard Warning Indicator Lights Úpage 73
Front Fog Indicator Light Úpage 72
Parking/Headlights On Indicator Light Úpage 73
Cruise Control Indicator Light Úpage 72
Yellow Indicator Lights1

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GETTING TO KNOW YOUR INSTRUMENT PANEL67
Drowsy Driver Detected Warning Light —
If Equipped
Drowsy driver detection helps to avoid
crashes caused by fatigue by advising
drivers to take a break in time. Once a
Drowsy Driver is detected, A pop-up will
display continuously until the driver presses the
OK button to clear.
Once the pop-up message is cleared, it is stored
until the condition is no longer true.
Electric Power Steering (EPS) Fault
Warning Light
This warning light will turn on when
there's a fault with the EPS system
Ú page 85.
Electronic Throttle Control (ETC) Warning
Light

This warning light will illuminate to inform of
a problem with the ETC system. If a problem
is detected while the vehicle is running, the
light will either stay on or flash depending on
the nature of the problem. Cycle the ignition when
the vehicle is safely and completely stopped and the
transmission is placed in the PARK (P) position.
The light should turn off. If the light remains on with the
vehicle running, your vehicle will usually be drivable;
however, see an authorized dealer for service as soon
as possible.

If the light continues to flash when the vehicle is
running, immediate service is required and you may
experience reduced performance, an elevated/
rough idle, or engine stall and your vehicle may
require towing. The light will come on when the
ignition is placed in the ON/RUN or MAR/ON/RUN
position and remain on briefly as a bulb check. If the
light does not come on during starting, have the
system checked by an authorized dealer.

Engine Temperature Warning Light
This light warns of an overheated
engine condition. If the engine coolant
temperature is too high, this indicator will
illuminate and a single chime will sound.

If the light turns on while driving, safely pull over and
stop the vehicle. If the Air Conditioning (A/C) system is
on, turn it off. Also, shift the transmission into NEUTRAL
and idle the vehicle. If the temperature reading does
not return to normal, turn the engine off immediately
and call for service
Ú
page 216.

Generic Warning Light
The Generic Warning Light will illuminate
to signal the failure of one or more safety
warning lights with a corresponding
message. The safety systems that may
cause the Generic Warning Light to illuminate
include but are not limited too: Seat belt Reminder,
Electric Park Brake, Brakes, Air Bag, and Swivel
Seat failure.
The telltale will remain on in case of swivel seat
failure and will blink in case of Air Bag Warning
Light Failure. Contact an authorized dealer
immediately for service.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL69
Immobilizer Fail / VPS Electrical Alarm
Warning Light
This telltale will illuminate when the
vehicle security system has detected an
attempt to break into the vehicle.
NOTE:After cycling the ignition to the ON/RUN position,
the Vehicle Security Warning Light could illuminate
if a problem with the system is detected. This
condition will result in the engine being shut off
after two seconds.
Drowsy Driver Detected System Fault
Warning Light — If Equipped
This warning light will illuminate when the
Drowsy Driver Detected System is not
operating correctly and requires service.
Please see an authorized dealer.
Electronic Stability Control (ESC) Warning
Light

The ESC Indicator Light in the instrument
cluster will come on when the ignition is
placed in the ON/RUN or MAR (ACC/ON/
RUN) position, and when ESC is activated.
It should turn off with the engine running. If the ESC
Indicator Light comes on continuously with the engine
running, a malfunction has been detected in the ESC
system. If this light remains on after several ignition
cycles, and the vehicle has been driven several miles (kilometers) at speeds greater than 30 mph (48 km/h),
see an authorized dealer as soon as possible to have
the problem diagnosed and corrected.

The ESC OFF Indicator Light and the ESC Indi
-
cator Light come on momentarily each time
the ignition is placed in the ON/RUN or MAR
(ACC/ON/RUN) position.
Each time the ignition is turned to ON/RUN or
MAR (ACC/ON/RUN), the ESC system will be on,
even if it was turned off previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in an
ESC event.
Electronic Stability Control (ESC) OFF
Warning Light
This light indicates the ESC is off.
Each time the ignition is turned to
ON/RUN or MAR/ON/RUN, the ESC
system will be on, even if it was turned off
previously.
Low Fuel Warning Light
When the fuel level reaches the low
threshold, this light will turn on and
remain on until fuel is added.
Engine Check/Malfunction Indicator Light
(MIL) Warning Light

The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard Diagnostic
System called OBD II that monitors engine
and automatic transmission control systems.
This warning light will illuminate when the ignition is in
the ON/RUN position before engine start. If the bulb
does not come on when turning the ignition switch from
OFF to ON/RUN, have the condition checked promptly.

Certain conditions, such as a loose or missing gas
cap, poor quality fuel, etc., may illuminate the light
after engine start. The vehicle should be serviced if
the light stays on through several typical driving
styles. In most situations, the vehicle will drive
normally and will not require towing.

When the engine is running, the MIL may flash to
alert serious conditions that could lead to immediate
loss of power or severe catalytic converter damage.
The vehicle should be serviced by an authorized dealer
as soon as possible if this occurs.

3

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GETTING TO KNOW YOUR INSTRUMENT PANEL71

As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the low
tire pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate them
to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can
lead to tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.

Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if underinflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.

Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure telltale.
When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain
continuously illuminated. This sequence will continue
upon subsequent vehicle start-ups as long as the
malfunction exists. When the malfunction indicator
is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alternate
tires or wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or
wheels on your vehicle to ensure that the replacement
or alternate tires and wheels allow the TPMS to
continue to function properly.

Towing Hook Breakdown Warning Light —
If Equipped
This light illuminates when there is a
failure with the tow hook. Contact an
authorized dealer for service.
Transmission Temperature Warning Light
This warning light will illuminate to warn
of a high transmission fluid temperature.
This may occur with strenuous usage
such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or
slightly faster, with the transmission in PARK (P) or
NEUTRAL (N), until the light turns off. Once the light
turns off, you may continue to drive normally.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the tire
size equipped on your vehicle. Undesirable
system operation or sensor damage may result
when using replacement equipment that is not
of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire
Pressure Monitoring System (TPMS) sensor to
become inoperable. After using an aftermarket
tire sealant it is recommended that you take
your vehicle to an authorized dealer to have
your sensor function checked.
WARNING!
If you continue operating the vehicle when the
Transmission Temperature Warning Light is
illuminated you could cause the fluid to boil over,
come in contact with hot engine or exhaust
components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission damage
or transmission failure.
3

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74GETTING TO KNOW YOUR INSTRUMENT PANEL
ONBOARD DIAGNOSTIC SYSTEM — OBD II

Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine
emissions well within current government regulations.

If any of these systems require service, the OBD II
system will turn on the Malfunction Indicator Light
(MIL). It will also store diagnostic codes and other
information to assist your service technician in
making repairs. Although your vehicle will usually
be drivable and not need towing, see an authorized
dealer for service as soon as possible.
ONBOARD DIAGNOSTIC SYSTEM
(OBD II) C
YBERSECURITY

Your vehicle is required to have an OBD II and a
connection port to allow access to information related
to the performance of your emissions controls.
Authorized service technicians may need to access this
information to assist with the diagnosis and service of
your vehicle and emissions system
Ú
page 133.

EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS
In some localities, it may be a legal requirement to
pass an inspection of your vehicle's emissions
control system. Failure to pass could prevent
vehicle registration.
For states that require an Inspection and
Maintenance (I/M), this check verifies
the Malfunction Indicator Light (MIL) is
functioning and is not on when the
engine is running, and that the OBD II system is
ready for testing.
The OBD II system may not be ready if your vehicle
was recently serviced, recently had a depleted
battery or a battery replacement. If the OBD II
system should be determined not ready for the
I/M test, your vehicle may fail the test.
CAUTION!
Prolonged driving with the MIL on could cause
further damage to the emission control
system. It could also affect fuel economy and
driveability. The vehicle must be serviced
before any emissions tests can be performed.
If the MIL is flashing while the vehicle is
running, severe catalytic converter damage
and power loss will soon occur. Immediate
service is required.
WARNING!
ONLY an authorized service technician should
connect equipment to the OBD II connection
port in order to read the VIN, diagnose, or
service your vehicle.
If unauthorized equipment is connected
to the OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems,
including safety related systems, could be
impaired or a loss of vehicle control could
occur that may result in an accident
involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.

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