2023 RAM PROMASTER key

26GETTING TO KNOW YOUR VEHICLE
Swivel Seat — If Equipped
The swivel seat lever is located at the lower front
inboard side of the seat. The seat may be turned
through 180° toward the seat on the opposite side
and approximately 35° toward the door. The seat
may be locked in the driving position or at the
180° position. To swivel the seat, pull the swivel
seat inboard lever outward, turn the seat to the
desired position and release the lever.

Swivel Seat Lever

If the vehicle is equipped with interlocking swivel
seats, the seats must be locked in the facing
forward position while driving. If the seats are not
in the correct position, a warning will appear in the
instrument cluster display. If the driver or the passenger seats are not locked
in the facing forward position before the first
vehicle movement, shifting out of park is not
allowed until the seats are both locked in the
facing forward position. When the seats are not in
the right position and the first vehicle movement
after ignition START is attempted, a chime and a
message will appear in the instrument cluster
display. Rotate and lock the swivel seats in the
correct position before trying again.
If the driver or the passenger seats are not locked
in the facing forward position during movement
of the vehicle, a message will appear in the
instrument cluster display and an intermittent
chime will sound until key-off or until the swivel
seats are locked in the facing forward position.
Stop and move the swivel seats in the correct
position before proceeding.
If a fault is present in the system and it is not
possible to check the correct position of the swivel
seats, a message and the generic warning light
appears in the instrument cluster display to inform
about the failure. In these conditions, check the
status of the swivel seats and do not drive the
vehicle until the swivel seats are locked in the
facing forward position.
HEATED SEATS — IF EQUIPPED
On some models, the front driver and
passenger seats may be equipped with
heaters in both the seat cushions and
seatbacks. The controls for the front
heated seats are located on the lower outboard
side of the seat.

Heated Seat Switch

Push the switch once to turn on the heated seats.
Push the switch a second time to shut the heating
elements off.

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GETTING TO KNOW YOUR VEHICLE29
UCONNECT VOICE RECOGNITION —
IF EQUIPPED
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.
NOTE:Voice Recognition is only available on the
Uconnect 5 NAV With 10.1-inch Display.
BASIC VOICE COMMANDS
The following can be given at any point while using
your Uconnect system.
Push the VR button and after the beep, say a
command. You can also say the system “Wake Up”
word, “Hey Uconnect” or “Hey Ram”, and then say
a command. The factory default Wake Up word is
set to “Hey Uconnect” and can be reprogrammed
through the Uconnect Settings. After the beep, say:
“Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts again.
Notice the visual cues that inform you of your Voice
Recognition system’s status.
GET STARTED
The VR button is used to activate/deactivate
your Voice Recognition system. You can also use
the system’s “Wake Up” word to activate voice
recognition. The “Wake Up” word can be set
through the Uconnect Settings Ú page 134.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of noise
that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.

Each time you give a Voice Command, first push the
VR button, wait until after the beep, then say your
Voice Command. Also, you can say the vehicle
“Wake Up” word to issue a Voice Command.
The available “Wake Up” words are “Hey Uconnect”
and “Hey Ram”.

You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.
Uconnect Voice Command Buttons

1 — Push To Answer a Phone Call
2 — For Vehicles Equipped With Navigation: Push
The Voice Recognition Button To Begin Radio,
Media, Navigation, Climate, Start Or Answer A
Phone Call, And Send Or Receive A Text
2 — For Vehicles Not Equipped With Navigation:
Push The Phone Button To Answer An Incoming
Phone Call
3 — Push To End A Phone Call
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GETTING TO KNOW YOUR VEHICLE31
NOTE:The Digital Rearview Mirror is not as effective when
driving in the following conditions:
Nighttime in low light applications
Bad weather conditions (e.g. extreme haze,
snow/slush)
If it becomes difficult to see clearly in the display,
the camera may need to be cleaned. If snow, ice,
mud, or any foreign substance builds up on the
camera lens, clean the lens, rinse with water, and
dry with a soft cloth. Do not cover the lens.

Camera Location

OUTSIDE MIRRORS
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be folded
forward or rearward to avoid damage. The hinges
have three detent positions:
Full forward position
Full rearward position
Normal position
OUTSIDE MIRRORS WITH TURN SIGNAL
A
ND APPROACH LIGHTING —
I
F EQUIPPED
Driver and passenger outside mirrors with turn
signal and approach lighting contain four LEDs,
which are located in the upper outer corner of each
mirror.

Three of the LEDs are turn signal indicators, which flash
with the corresponding turn signal lights in the front
and rear of the vehicle. Turning on the Hazard Warning
flashers will also activate these LEDs.

The fourth LED supplies illuminated entry lighting,
which turns on in both mirrors when you use the
key fob or open any door. This LED shines outward
to illuminate the front and rear door handles.
It also shines downward to illuminate the area in
front of the doors.

The illuminated entry lighting fades to off after about
30 seconds or it will fade to off immediately once the
ignition is placed into the ON/RUN position.

NOTE:The approach lighting will not function when the
gear selector is moved out of the PARK position.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther away
than they really are. Relying too much on side
convex mirrors could cause you to collide with
another vehicle or other object. Use your inside
mirror when judging the size or distance of a
vehicle seen in a side convex mirror.
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38GETTING TO KNOW YOUR VEHICLE
When Display Mode is set to Auto within the
Uconnect system, the brightness will automatically
adjust from daytime intensity to nighttime intensity
(and vice versa) based on ambient light levels
outside of the vehicle.
NOTE:The brightness of the Uconnect touchscreen
cannot be adjusted when the dimmer control is
at the maximum setting (interior lights on), even
when Display Mode is set to Auto within the
Uconnect Settings.
When Display Mode is set to Manual, the
brightness of the Uconnect touchscreen will adjust
to the set brightness (1 - 6) when the headlights
are either on or off. For more information on these
Uconnect Settings, see Ú page 134.
Ambient Light
The vehicle is equipped with ambient light on the
dome lamp. The ambient light will be on all the
time, with the option of dimming it with the dimmer
controls as long as the headlights are turned on.
Ambient LED Lighting — If Equipped
Your vehicle may be equipped with LED lighting
in the front footwells and center cup holders.
The brightness of the lights can be adjusted using
the dimmer controls, located on the left side of the
instrument panel, as long as the headlights are
turned on.
ILLUMINATED ENTRY — IF EQUIPPED
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
They also turn on when unlocking or opening
manually from the driver door cylinder.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to off
once the ignition switch is changed to the ON/RUN
position from the OFF position.
The dome lights illuminate in the following ways:
When the doors are unlocked, the dome light
will illuminate for approximately 27 seconds.
When one of the front doors is opened, the front
dome light will illuminate for approximately
three minutes.
When one of the rear doors is opened, the rear
dome light will illuminate for approximately
three minutes.
When the front doors are closed, the front dome
light will automatically shut off after approxi -
mately 27 seconds.
When the rear doors are closed, the rear dome
light will automatically shut off after approxi -
mately 27 seconds. The timing stops once the
ignition is placed in the RUN or ON position. The dome light will turn off under any of the
following conditions:

The dome light is disabled when the ignition is
placed in the RUN or ON position.
The dome lights will turn off automatically when
the doors are locked.
NOTE:
The front courtesy overhead console and door
courtesy lights will not turn off if the switch on
the overhead console is in the on position.
The illuminated entry system will not operate if
the switch on the overhead console is in the OFF
position.
WIPERS AND WASHERS
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever
can be raised or lowered to access the modes.
NOTE:The windshield wipers/washers will only operate
with the ignition in the ON/RUN position.

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GETTING TO KNOW YOUR VEHICLE41
NOTE:
For Manual Climate Controls, if the system is
in Mix, Floor or Defrost mode, the A/C can be
turned off, but the A/C system could remain
active to prevent fogging of the windows.
If fog or mist appears on the windshield or side
glass, select Defrost mode, and increase blower
speed if needed.
If your air conditioning performance seems
lower than expected, check the front of the A/C
condenser (located in front of the radiator), for
an accumulation of dirt or insects. Clean with a
gentle water spray from the front of the radiator
and through the condenser.
Recirculation Button

Press and release this button to change the
system between recirculation mode and
outside air mode. The Recirculation indicator
and the A/C indicator illuminate when the
Recirculation button is pressed. Recirculation can be
used when outside conditions such as smoke, odors,
dust, or high humidity are present. Recirculation can be
used in all modes except for Defrost. Recirculation may
be unavailable if conditions exist that could create
fogging on the inside of the windshield. The A/C can be deselected manually without disturbing the mode
control selection. Continuous use of the Recirculation
mode may make the inside air stuffy and window
fogging may occur. Extended use of this mode is not
recommended. Recirculation mode may automatically
adjust to optimize customer experience for warming,
cooling, dehumidification, etc.
On systems with Manual Climate Controls, if equipped,
the Recirculation mode is not allowed in Defrost mode
to improve window clearing operation. Recirculation
is disabled automatically if this mode is selected.
Attempting to use Recirculation while in this mode
causes the LED in the control button to blink and
then turns off.

MAX Defrost Button

Push the MAX Defrost button to change
the current airflow setting to Defrost mode.
The indicator illuminates when this feature is
on. Max defrost set maximum temperature
setting for best windshield and side window defrosting
and defogging. If MAX Defrost mode is turned off, the
Climate Control system will return to the previous
setting. Air comes from the windshield and side window
demist outlets.

Rear Defrost Button — If Equipped
Push and release the Rear Defrost
Control button to turn on the rear window
defroster and the heated outside mirrors
(if equipped). The Rear Defrost indicator
illuminates when the rear window defroster is on.
The rear window defroster automatically turns off
after 10 minutes the first time it is activated after
the first key cycle. If the key cycle is engaged again,
the rear window defroster will automatically turn
off 5 minutes after it is activated.
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the rear
window. Do not use abrasive window cleaners
on the interior surface of the window. Use a
soft cloth and a mild washing solution, wiping
parallel to the heating elements. Labels can
be peeled off after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.
2

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48GETTING TO KNOW YOUR VEHICLE
WIRELESS CHARGING PAD —
I
F EQUIPPED

Wireless Charging Pad

Your vehicle may be equipped with a 15W 3A Qi
wireless charging pad located below the center
stack. This charging pad is designed to wirelessly
charge your Qi enabled mobile phone. Qi is a
standard that allows wireless charging of your
mobile phone.

Your mobile phone must be designed for Qi wireless
charging. If the phone is not equipped with Qi wireless
charging functionality, an aftermarket sleeve or a
specialized back plate can be purchased from your
mobile phone provider or a local electronics retailer.
Please see your phone’s owner’s manual for further
information.
The wireless charging pad is equipped with an
anti-slip mat to hold your mobile phone in place,
and an LED indicator light.
LED Indicator Status:
NOTE:Using a phone case may interfere with wireless
charging.
No Light: Charging pad is idle or searching for a
device.
Blue Light: Device is detected, and is charging.
Red Light/Flashing: Internal error, or foreign
object is detected.
Important Notes Regarding This Vehicle’s Wireless
Charging Pad:
With a compatible mobile phone placed on the
charging pad, when the ignition is switched to
the OFF position, a phone reminder message
will appear on the instrument cluster to warn
the customer.
Wireless charging is not as fast as when the
phone is connected to a wired charger.
The phone’s protective case must be removed
when placed on the wireless charging pad.
iPhone® 12 (including iPod®) is equipped with
software to protect the device from overheating.
When the software is active, the rate of charge
is slowed down to protect the device.
Phones must always be placed on the wireless
charging pad within the outline shown on the
pad so that its charging parts connect with the
charging coils of the system. Movement of the
phone during charging may prevent or slow the
rate of charge.
Having multiple applications open on the phone
while charging will reduce the charging effi -
ciency, and may even shut down an application
that is actively running (i.e. Apple CarPlay®).
This may also cause the phone to overheat.

Wireless chargers may implement certain methods
to prevent the phone from overheating during
charging such as slowing down the rate of charge.
In certain instances, the device may shut down for a
brief period of time (when the device reaches a
certain temperature). If this happens, it does not
mean there is a fault with the wireless charing pad.
This may just be a protective measure to prevent
damage to the phone.

CAUTION!
The key fob should not be placed on the
charging pad or within 6 inches (15 cm) of it.
Doing so can cause excessive heat buildup and
damage to the fob. Placing the fob in close
proximity of the charging pad blocks the fob from
being detected by the vehicle and prevents the
vehicle from starting.

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GETTING TO KNOW YOUR VEHICLE49
WINDOWS
POWER WINDOWS
The control on the left front door panel has
switches that control all power windows. There is a
single opening and closing switch on the front
passenger door for passenger window control.

Power Window Switches

NOTE:The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes
after the ignition is placed in the OFF position.
This feature is canceled when either front door is
opened.
Automatic Window Features — If Equipped
Auto-Down Feature
The window switches may be equipped with an
Auto-Down feature. Push the window switch for
half a second, release, and the window will go
down automatically.
To stop the window from going all the way down
during the auto-down operation, pull up or push
down on the switch briefly. To open the window part way, lift the window
switch to the detent for less than half a second and
release it to stop the window.
WINDOW BAR GRATES — IF EQUIPPED
This vehicle may be equipped with metal grates
over the sliding door windows. This feature is a part
of the vehicle’s safety system, and is designed to
protect you and your passengers in the event of an
accident.

Window Bar Grates

WARNING!

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle
or in a location accessible to children, and do
not leave the Keyless Enter ‘n Go™ Ignition in
the ON/RUN position. Occupants, particularly
unattended children, can become entrapped
by the windows while operating the power
window switches. Such entrapment may
result in serious injury or death.
WARNING!
There is no auto-reverse protection. Be sure to
clear all objects from the window before closing.2

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GETTING TO KNOW YOUR INSTRUMENT PANEL63
Security – If Equipped
By selecting the item “Security” you can make the following adjustments:
Passenger Airbag: Front passenger air bag may be enabled or disabled
Speed Warning: Set the vehicle speed limit, which the driver is notified through a visual and acoustic signaling (display of a message and a symbol on the
display)
Seat Belt Reminder: This function is only viewable when the Seat Belt Reminder (SBR) system is active
Hill Start Assist: Activation/Deactivation of the Hill Start Assist system Vehicle Shut Off
——
By selecting the item “Vehicle Shut Off”,
you can turn off the engine from the
instrument cluster. This feature is
available in the event of a Keyless
Ignition system failure, and will display
instructions for turning off the engine via
the instrument cluster display controls.

*If Equipped
3

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