2023 RAM CHASSIS CAB service

SERVICING AND MAINTENANCE407
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than three
weeks, we recommend that you take the following
steps to minimize the drain on your vehicle's
battery:
Disconnect the negative cable from battery.
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting. This will ensure adequate system lubri-
cation to minimize the possibility of compressor
damage when the system is started again.
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS
Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that
make roads passable in snow and ice and those
that are sprayed on trees and road surfaces during
other seasons are highly corrosive to the metal in
your vehicle. Outside parking, which exposes your
vehicle to airborne contaminants, road surfaces on
which the vehicle is operated, extreme hot or cold
weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody
protection.
WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation,
or excessive loading, either separately or in
combination, can cause heat buildup and
possible tire failure.
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TECHNICAL SPECIFICATIONS413
All wheel nuts should be tightened occasionally to
eliminate the possibility of wheel studs being
sheared or the bolt holes in the wheels becoming
elongated. This is especially important during the
first few hundred miles/kilometers of operation to
allow the wheel nuts to become properly set. All
wheel nuts should first be firmly seated against the
wheel. The wheel nuts should then be tightened to
recommended torque. Tighten the wheel nuts to
final torque in increments. Progress around the
bolt circle, tightening the wheel nut opposite to the
wheel nut just previously tightened until final
torque is achieved.
FUEL REQUIREMENTS— GASOLINE ENGINE
While operating on gasoline with the required
octane number, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy
knocking sound, see a dealer immediately. Use of
gasoline with a lower than recommended octane
number can cause engine failure and may void or not be covered by the New Vehicle Limited
Warranty.
Poor quality gasoline can cause problems such as
hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand of
gasoline before considering service for the vehicle.
6.4L ENGINE
Do not use E-85 flex fuel or ethanol blends greater
than 15% in this engine.
This engine is designed to meet all
emissions regulations and provide
satisfactory fuel economy and
performance when using high quality
unleaded gasoline having a posted octane number
of 87 as specified by the (R+M)/2 method.
REFORMULATED GASOLINE
Many areas of the country require the use of
cleaner-burning gasoline referred to as
“reformulated gasoline”. Reformulated gasoline
contains oxygenates and are specifically blended
to reduce vehicle emissions and improve air
quality.
The use of reformulated gasoline is recommended.
Properly blended reformulated gasoline will
provide improved performance and durability of
engine and fuel system components.
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the proper
octane rating, gasolines that contain detergents,
corrosion and stability additives are
recommended. Using gasolines that have these
additives will help improve fuel economy, reduce
emissions, and maintain vehicle performance.
Designated TOP TIER Detergent Gasoline
contains a higher level of detergents to
further aide in minimizing engine and
fuel system deposits. When available,
the usage of TOP TIER Detergent Gasoline is
recommended. Visit
www.toptiergas.com for a list
of TOP TIER Detergent Gasoline retailers.
Indiscriminate use of fuel system cleaning agents
should be avoided. Many of these materials
intended for gum and varnish removal may contain
active solvents or similar ingredients. These can
harm fuel system gasket and diaphragm materials.WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully until
the vehicle has been lowered. Failure to follow
this warning may result in personal injury.
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TECHNICAL SPECIFICATIONS415
FUEL SYSTEM CAUTIONSNOTE:Intentional tampering with the emissions control
system can result in civil penalties being assessed
against you.
FUEL REQUIREMENTS – DIESEL ENGINE
Use good quality diesel fuel from a reputable
supplier in your vehicle. Federal law requires that
you must fuel this vehicle with Ultra Low Sulfur
Highway Diesel fuel (15 ppm Sulfur maximum) and
prohibits the use of Low Sulfur Highway Diesel fuel
(500 ppm Sulfur maximum) to avoid damage to the
emissions control system.
For most year-round service, Number 2 diesel fuel
meeting ASTM (formerly known as the American
Society for Testing and Materials) specification
D-975 Grade S15 will provide good performance. If
the vehicle is exposed to extreme cold (below 20°F
or -7°C), or is required to operate at
colder-than-normal conditions for prolonged
periods, use climatized Number 2 diesel fuel or
dilute the Number 2 diesel fuel with 50% Number
1 diesel fuel. This will provide better protection
from fuel gelling or wax-plugging of the fuel filters. Diesel fuel is seldom completely free of water. To
prevent fuel system trouble, drain the
accumulated water from the fuel/water separator
using the fuel/water separator drain provided on
both fuel filters. If you buy good quality fuel and
follow the cold weather advice above, fuel
conditioners should not be required in your vehicle.
If available in your area, a high cetane “premium”
diesel fuel may offer improved cold-starting and
warm-up performance.
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can impair
engine performance and damage the emis
-
sions control system.
An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic
converter to overheat. If you notice a pungent
burning odor or some light smoke, your engine
may be out of tune or malfunctioning and may
require immediate service. Contact an autho -
rized dealer for service assistance.
The use of fuel additives, which are now being
sold as octane enhancers, is not recom -
mended. Most of these products contain high
concentrations of methanol. Fuel system
damage or vehicle performance problems
resulting from the use of such fuels or addi -
tives is not the responsibility of the manufac-
turer and may void or not be covered under
the New Vehicle Limited Warranty.
WARNING!
Do not use alcohol or gasoline as a fuel blending
agent. They can be unstable under certain
conditions and hazardous or explosive when
mixed with diesel fuel.
CAUTION!
If the Water in Fuel Indicator Light remains on,
DO NOT START engine before you drain the water
from the fuel filter(s) to avoid engine damage
Ú page 360.
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416TECHNICAL SPECIFICATIONS
FUEL SPECIFICATIONS
The Cummins® Turbo Diesel engine has been
developed to take advantage of the high energy
content and generally lower cost Number 2 Ultra
Low Sulfur diesel fuel or Number 2 Ultra Low Sulfur
climatized diesel fuels. Experience has shown that
it also operates on Number 1 Ultra Low Sulfur
diesel fuels or other fuels within specification.
NOTE:
If you accidentally fill the fuel tank with gasoline
on your diesel vehicle, Do not start the vehicle.
If you restart your vehicle you risk damaging the
engine and fuel system. Please call an autho-
rized dealer for service.
A maximum blend of 20% biodiesel meeting
ASTM specification D-7467 may be used with
your Cummins® diesel engine. (Models config -
ured with B20 Capability.)
In addition, commercially available fuel addi -
tives are not necessary for the proper operation
of your Cummins® diesel engine. However, if
seasonably adjusted fuel is not available and
you are operating below 20°F (-6°C), Mopar®
Premium Diesel Fuel Treatment (or equivalent)
may be beneficial to avoid fuel gelling.
Number 1 Ultra Low Sulfur diesel fuel should
only be used where extended arctic conditions
(0°F or -18°C) exist.
BIODIESEL FUEL REQUIREMENTS
Chassis Cab Models Ordered With B20
Option
Your vehicle has been validated and approved for
the use of biodiesel in blends up to 20% (B20)
provided that you comply with the requirements
outlined below. It is important that you understand
and comply with these requirements. Failure to
comply with Oil Change requirements for vehicles
operating on biodiesel blends up to B20 will result
in premature engine wear. Such wear is not
covered by the New Vehicle Limited Warranty.
Biodiesel is a fuel produced from renewable
resources typically derived from animal fat,
rapeseed oil (Rapeseed Methyl Ester (RME) base),
or soybean oil (Soy Methyl Ester (SME or SOME)
base). Biodiesel fuel has inherent limitations which
require that you understand and adhere to the
following requirements if you use blends of
biodiesel greater then 5% but not greater than
20% (B6-B20). There are no unique restrictions for
the use of B5. Use of blends greater than 20% is
not approved. Use of blends greater than 20% can
result in engine damage. Such damage is not
covered by the New Vehicle Limited Warranty. Fuel Quality — Must Comply With ASTM Standards
The quality of biodiesel fuel may vary widely. Only
fuel produced by a BQ9000 supplier to the
following specifications may be blended to meet
biodiesel blend (B6–B20) fuel meeting ASTM
specification D-7467:
Petrodiesel fuel meeting ASTM specification
D-975 and biodiesel fuel (B100) meeting ASTM
specification D-6751.
Fuel Oxidation Stability — Must Use Fuel
Within Six Months Of Manufacture
Biodiesel fuel has poor oxidation stability which
can result in long term storage problems. Fuel
produced to approved ASTM standards, if stored
properly, provides for protection against fuel
oxidation for up to six months.

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TECHNICAL SPECIFICATIONS417
Fuel Water Separation — Must Use
Mopar®/Cummins® Approved Fuel Filter
Elements
You must use Mopar®/Cummins® approved fuel
filter elements in both your engine mounted filter
and frame mounted filter.
Biodiesel fuel has a natural affinity to water and
water accelerates microbial growth. Your Mopar®/
Cummins® filtration system is designed to provide
adequate fuel water separation capabilities.
Biodiesel Fuel Properties — Low Ambient
Temperatures
Biodiesel fuel may gel or solidify at low ambient
temperatures, which may pose problems for both
storage and operation. Precautions can be
necessary at low ambient temperatures, such as
storing the fuel in a heated building or a heated
storage tank, or using cold temperature additives.
Fuel In Oil Dilution — Must Adhere To
Required Oil Change Interval
Fuel dilution of lubricating oil has been observed
with the use of biodiesel fuel. Fuel in oil must not
exceed 5%. To ensure this limit is met your oil
change interval must be maintained to the
following schedule:
Ram 3500/4500/5500 Chassis Cab —
12,500 Miles (20,000 km)*
(*unless otherwise notified with a oil service
message)
CAUTION!
Under no circumstances should oil change
intervals exceed 12,500 miles (20,000 km) if
operation occurs with greater than 5%
biodiesel blends. Oil change intervals should
not exceed six months in either case. Failure
to comply with these Oil Change requirements
for vehicles operating on biodiesel blends up
to B20 may result in premature engine wear.
Such wear is not covered by the New Vehicle
Limited Warranty.
B20 Biodiesel capable: The engine may suffer
severe damage if operated with concentra -
tions of Biodiesel higher than 20%.
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420TECHNICAL SPECIFICATIONS
Fuel Selection
Use good quality diesel fuel from a reputable supplier in your vehicle. Federal law requires that you must fuel
this vehicle with Ultra Low Sulfur Highway Diesel fuel (15 ppm Sulfur maximum) and prohibits the use of Low
Sulfur Highway Diesel fuel (500 ppm Sulfur maximum) to avoid damage to the emissions control system.

For most year-round service, Number 2 diesel fuel meeting ASTM specification D-975 Grade S15 will
provide good performance.
If climatized or diesel Number 1 ULSD fuel is not available, and you are operating below (20°F/-6°C), in
sustained arctic conditions, Mopar® Premium Diesel Fuel Treatment (or equivalent) is recommended to
avoid gelling.
This vehicle is fully compatible with biodiesel blends up to 5% biodiesel meeting ASTM specification D-975.

Pickup models, and Chassis Cab models configured with optional B20 capability, are additionally
compatible with 20% biodiesel meeting ASTM specification D-7467.
Diesel Exhaust Fluid Mopar® Diesel Exhaust Fluid (API Certified) (DEF) or equivalent that has been API Certified to the ISO
22241 standard. Use of fluids not API Certified to ISO 22241 may result in system damage. You can receive
assistance in locating DEF in the United States by calling 866-RAM-INFO (866-726-4636). In Canada call
1–800–465–2001 (English) or 1–800–387–9983 (French).
Component
Fluid, Lubricant, or Genuine Part
CAUTION!
Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and
may decrease corrosion protection. Organic Additive Technology (OAT) engine coolant is different and should not be mixed with Hybrid Organic Additive Tech -
nology (HOAT) engine coolant (antifreeze) or any “globally compatible” coolant (antifreeze). If a non-OAT engine coolant (antifreeze) is introduced into the
cooling system in an emergency, the cooling system will need to be drained, flushed, and refilled with fresh OAT coolant (conforming to MS.90032), by an
authorized dealer as soon as possible.
Do not use water alone or alcohol-based engine coolant (antifreeze) products. Do not use additional rust inhibitors or antirust products, as they may not be
compatible with the radiator engine coolant and may plug the radiator.
This vehicle has not been designed for use with propylene glycol-based engine coolant (antifreeze). Use of propylene glycol-based engine coolant (anti -
freeze) is not recommended.

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422
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address

Owner's telephone number (home, mobile, and
office)

Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit
chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit
fca.roadsideaid.com
(Canada)

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CUSTOMER ASSISTANCE423
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
1
1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service or
towing as a result of a mechanical breakdown, dial
toll-free: USA: 1-800-521-2779/Canada:
1-800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an unsafe situation, please let us know. With your
consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility, for
services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually
paid, based on the usual and customary charges
for that service in the area where they were
provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be
mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will
dispatch a service provider to use your vehicle’s
temporary spare tire (if equipped) as
recommended in your Owner’s Manual. This is not
a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.
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