2023 RAM CHASSIS CAB service
[x] Cancel search: servicePage 426 of 444
424CUSTOMER ASSISTANCE
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a
result of a mechanical breakdown, Roadside
Assistance will dispatch a towing service to
transport your vehicle to the closest authorized
Chrysler, Dodge, Jeep®, or Ram dealer. If you
choose to go to another dealer, you will be
responsible for the cost if the extra distance
exceeds 10 miles.
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommu -
nication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479.
Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar®
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed
and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection plan, you
will receive Plan Provisions and an Owner
Identification Card in the mail within three weeks
of the vehicle delivery date. If you have any
questions about the service contract, call FCA US
LLC’s Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call
(800) 465-2001 English / (800) 387-9983
French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
23_DPF_OM_EN_USC_t.book Page 424
Page 428 of 444
426CUSTOMER ASSISTANCE
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada). Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA
vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
23_DPF_OM_EN_USC_t.book Page 426
Page 431 of 444
429
B
Back Up Camera
............................................ 166Back-Up......................................................... 166Battery................................................. 104, 352Blanket...................................................... 123Charging System Light............................... 104Keyless Key Fob Replacement.................... 16Battery Saver Feature...................................... 55Belts, Seat..................................................... 322Blind Spot Assist Cameras............................. 277Bluetooth Connecting To A Particular Mobile PhoneOr Audio Device After Pairing
................238Body Builders Guide........................................ 10Body Mechanism Lubrication........................ 364B-Pillar Location............................................. 394Brake Assist System...................................... 271Brake Control System.................................... 271Brake Fluid.......................................... 371, 421Brake System...................................... 371, 411Fluid Check............................................... 371Master Cylinder......................................... 371Parking...................................................... 128Warning Light............................................ 103Brake/Transmission Interlock....................... 131Bulb Replacement......................................... 384Bulbs, Light.......................................... 324, 384
C
Cab Top Clearance Lights............................. 388Camera......................................................... 166Camera, AUX........................................ 173, 176Camera, Rear....................................... 166, 168Camera, Trailer Surround View..................... 173Capacities, Antifreeze (Engine Coolant)........ 418Capacities, Fluid........................................... 418Caps, FillerOil (Engine)............................................... 350Power Steering......................................... 148Radiator (Coolant Pressure)..................... 369Car Washes................................................... 408Carbon Monoxide Warning............................ 324Cargo Light....................................................... 54CD................................................................. 232Cellular Phone.............................................. 263Center High Mounted Stop Light................... 388Center Seat Storage Compartment.................. 66Changing A Flat Tire...................................... 329Charge Air Cooler.......................................... 370Chart, Tire Sizing........................................... 390Check Engine Light
(Malfunction Indicator Light)......................... 112Checking Your Vehicle For Safety................. 321Checks, Safety.............................................. 321Child Restraint.............................................. 305
Child RestraintsBooster Seats........................................... 308Child Seat Installation...................... 315, 317How To Stow An unused ALR Seat Belt..... 313Infant And Child Restraints....................... 307Locating The LATCH Anchorages.............. 312Lower Anchors And Tethers For Children.. 310Older Children And Child Restraints.......... 308Seating Positions...................................... 309Clean Air Gasoline......................................... 413CleaningWheels...................................................... 403Climate Control................................................58Automatic....................................................59Manual........................................................62Cold Weather Operation................................ 117Compact Spare Tire...................................... 401Connected Services...................................... 244Connected Services FAQ............................... 258Connected Services Features....................... 247Connected Services, Getting Started............ 246Connected Services, Introduction................. 244Contract, Service........................................... 424Controls........................................................ 224Cooling Pressure Cap (Radiator Cap)............ 369
11
23_DPF_OM_EN_USC_t.book Page 429
Page 432 of 444
430 Cooling System
.............................................. 368Adding Coolant (Antifreeze)....................... 369Coolant Level.................................. 368, 370Cooling Capacity........................................ 418Disposal Of Used Coolant.......................... 370Drain, Flush, And Refill.............................. 368Inspection................................................. 370Points To Remember................................. 370Pressure Cap............................................. 369Radiator Cap............................................. 369Selection Of Coolant (Antifreeze)..... 368, 419Corrosion Protection...................................... 407Cruise Control (Speed Control)... 148, 149, 150Cruise Light................................................... 110Customer Assistance..................................... 422Cybersecurity................................................. 199
D
Daytime Running Lights................................... 52Dealer Service............................................... 353Defroster, Rear Window................................... 62Defroster, Windshield............................. 62, 322Delay (Intermittent) Wipers.............................. 57Deleting A Phone........................................... 238Diagnostic System, Onboard......................... 111Diesel Exhaust Brake.................................... 129Diesel Fuel..................................................... 415Diesel Fuel Requirements............................. 415Diesel Fuel System, Re-Priming..................... 363Differential, Limited Slip................................ 147
Dipsticks Power Steering......................................... 148Disabled Vehicle Towing............................... 339Disc Drive..................................................... 232Disconnecting............................................... 238DisposalAntifreeze (Engine Coolant)...................... 370Disturb.......................................................... 241Door Ajar....................................................... 105Door Ajar Light.............................................. 105Door LocksAutomatic.................................................... 27Doors............................................................... 24Draining Fuel/Water Separator Filter............ 360Driver Memory Presets................................. 230Driver’s Seat Back Tilt...................................... 31DrivingThrough Flowing, Rising, Or Shallow Standing Water
................................................... 198Dual Rear Wheels....................... 332, 406, 411
E
Electric Brake Control System....................... 271Anti-Lock Brake System............................ 270Electronic Roll Mitigation................. 272, 277Electrical Power Outlets................................... 71Electronic Range Select (ERS)............. 134, 137Electronic Stability Control (ESC).................. 272Electronic Throttle Control Warning Light...... 104Electronically Shifted Transfer Case.... 140, 143
Emergency Braking.............................. 128, 280Emergency, In Case OfFreeing Vehicle When Stuck..................... 338Hazard Warning Flasher........................... 325Jacking...................................................... 329Jump Starting........................................... 333Emission Control System Maintenance......... 112Engine.................................................. 350, 351Air Cleaner................................................ 355Block Heater............................................. 119Break-In Recommendations............ 127, 128Compartment........................................... 351Compartment Identification...................... 350Coolant (Antifreeze).................................. 419Exhaust Gas Caution................................ 324Fails To Start............................................. 116Flooded, Starting...................................... 116Fuel Requirements................................... 413Identification............................................. 351Idling......................................................... 124Jump Starting........................................... 333Oil.................................................... 353, 419Oil Filler Cap............................................. 350Oil Filter.................................................... 354Oil Reset......................................................92Oil Selection.............................................. 353Oil Synthetic.............................................. 354Overheating.............................................. 335Runaway................................................... 176Starting..................................................... 115
23_DPF_OM_EN_USC_t.book Page 430
Page 434 of 444
432 HomeLink® (Garage Door Opener)
.................. 47Hood Prop........................................................ 77Hood Release.................................................. 77Hub Caps....................................................... 332
I
Idle-Up Feature.............................................. 124Ignition............................................................ 18Switch......................................................... 18Inside Rearview Mirror............................ 39, 326Instrument Cluster........ 83, 84, 85, 86, 87, 89Descriptions.............................................. 110Display........................................................ 89Engine Oil Reset.......................................... 92Instrument Panel Lens Cleaning.................... 410Integrated Trailer Brake Control.................... 188Interior Appearance Care............................... 409Interior Lights.................................................. 55Intermittent Wipers (Delay Wipers).................. 57Intervention Regeneration Strategy........ 98, 364Inverter Outlet (115V)...................................... 72
J
Jack Location................................................ 329Jack Operation.............................................. 329Jacking And Tire Changing............................ 329Jacking And Tire Changing
b
...................... 329Jump Starting............................................... 333
K
Key Fob Panic Alarm
................................................. 16Programming Additional Key Fobs............... 17Key Fob Battery Service
(Remote Keyless Entry).................................... 16
Key Fob Programming (Remote Keyless Entry).. 17
Keyless Enter 'n Go™.................... 25, 115, 117Passive Entry............................................... 25Keys................................................................. 15
L
Lane Change And Turn Signals........................ 54Lane Change Assist......................................... 54LaneSense.................................................... 163Latches......................................................... 324Hood............................................................ 77
Lead Free Gasoline....................................... 413Leaks, Fluid................................................... 324Life Of Tires................................................... 399Light Bulbs........................................... 324, 384LIghtsElectrinic Power Steering Pump................ 105Oil Temperature........................................ 104Lights............................................................ 324Air Bag.................................... 103, 297, 322Automatic High Beam..................................52Brake Assist Warning................................ 274Brake Warning.......................................... 103Bulb Replacement.................................... 384Cab Top Clearance................................... 388Cargo...........................................................54Center Mounted Stop............................... 388Courtesy/Reading........................................55Cruise....................................................... 110Daytime Running.........................................52
Electronic Stability Program (ESP) Indicator.... 104
Exterior.............................................. 51, 324Fog............................................................ 387Four Wheel Drive Indicator....................... 147
23_DPF_OM_EN_USC_t.book Page 432
Page 435 of 444
433
Hazard Warning Flasher
............................ 325Headlights............................................ 51, 52High Beam.................................................. 52Hill Descent Control Indicator.................... 274Interior........................................................ 55Lights On Reminder..................................... 54Low Fuel.................................................... 107Malfunction Indicator (Check Engine).......105Park........................................................... 110Passing........................................................ 52Seat Belt Reminder................................... 103Security Alarm........................................... 104Service...................................................... 384Traction Control......................................... 274Transfer Case............................................ 147Turn Signals.................... 54, 110, 324, 386Warning Instrument Cluster Descriptions................................ 104, 110Limited-Slip Differential....................... 147, 374Load Shed Battery Saver Mode..................... 101Load Shed Battery Saver On.......................... 101Load Shed Electrical Load Reduction............ 101Load Shed Intelligent Battery Sensor............ 101Loading Vehicle............................................. 180Tires.......................................................... 394
LocksAutomatic Door............................................ 27Child Protection........................................... 27Power Door.................................................. 24Low Tire Pressure System............................. 280Lubrication, Body.......................................... 364Lug Nuts/Bolts..................................... 332, 411
M
Maintenance Free Battery............................ 352Maintenance Plan......................................... 346Maintenance Schedule........................ 342, 346Malfunction Indicator Light (Check Engine).. 105ManualPark Release............................................ 337Service..................................................... 426Media Hub....................................................... 70Media Mode.................................................. 232Memory Seat................................................... 30Memory Settings.............................................. 30Methanol...................................................... 414Midline Instrument Cluster — Gasoline
b
...... 79Mirror, Digital Rearview................................... 39Mirror, Digital Trailer Camera........................... 39
Mirrors.............................................................39Electric Powered..........................................43Heated.........................................................46Memory.......................................................30Outside........................................................42Rearview............................................ 39, 326Trailer Towing..............................................42Mobile App.................................................... 246Modifications/AlterationsVehicle.........................................................10Monitor, Tire Pressure System...................... 280Mopar Parts.................................................. 425MP3 Control.....................................................70Multi-Function Control Lever............................51
N
New Vehicle Break-In Period................ 127, 128Noise ControlMaintenance............................................ 375Tampering Prohibited............................... 375Noise Emission Warranty..................... 374, 375
11
23_DPF_OM_EN_USC_t.book Page 433
Page 437 of 444
435
Rear Axle (Differential)
................................... 374Rear Camera................................................. 168Rear ParkSense System................................ 159Rear Seat Reminder Alert.............................. 271Rear Window, Sliding....................................... 76Recreational Towing...................................... 194Shifting Into Transfer Case Neutral (N)..... 196Shifting Out Of Transfer Case Neutral (N).. 197Reformulated Gasoline.................................. 413Refrigerant.................................................... 357Registering SiriusXM Guardian...................... 245Release, Hood................................................. 77Reminder, Seat Belt...................................... 289Remote Features, Door Lock/Unlock.. 251, 259Remote Features, Horn And Lights................252Remote Features, Starting.................. 252, 260Remote Keyless Entry...................................... 15Panic Alarm................................................. 16Programming Additional Key Fobs.............. 17Remote Sound System (Radio) Control......... 224Remote Start (Diesel)...................................... 22Remote Start (Gasoline).................................. 20Remote Starting Exit Remote Start Mode.............................. 21Replacement Bulbs....................................... 384Replacement Tires......................................... 400
Reporting Safety Defects.............................. 425Restraints, Child........................................... 305Restraints, Head.............................................. 36Roadside Assistance............................ 252, 259Rotation, Tires.............................................. 405
S
Safety........................................................... 223Safety Checks Inside Vehicle........................ 322Safety Checks Outside Vehicle..................... 323Safety Defects, Reporting............................. 425Safety Features............................................. 223Safety Information, Tire................................ 389Safety Tips.................................................... 321Safety, Exhaust Gas...................................... 324Satellite Radio.............................................. 226Saved Radio Stations................................... 230Schedule, Maintenance................................ 342Seat BeltAutomatic Locking Retractor (ALR)........... 295Seat Belt Reminder....................................... 103Seat Belts............................................ 289, 322Adjustable Shoulder Belt.......................... 292Adjustable Upper Shoulder Anchorage..... 292
Adjustable Upper Shoulder Belt Anchorage.. 292
Child Restraints........................................ 305Extender................................................... 294
Front Seat........................................ 289, 291Inspection................................................. 322Lap/Shoulder Belt Operation.................... 291Lap/Shoulder Belt Untwisting................... 292Operating Instructions.............................. 291Pregnant Women...................................... 294Reminder.................................................. 289Seat Belt Extender.................................... 294Seat Belt Reminder.................................. 289Untwisting Procedure................................ 292Seat Belts Maintenance................................ 409Seats.................................................. 31, 32, 33Adjustment...........................................31, 33Easy Entry....................................................34Folding Floor................................................68Head Restraints...........................................36Memory.......................................................30Power...........................................................33Rear Folding................................................31Tilting...........................................................31Security Alarm........................................ 23, 104Selection Of Coolant (Antifreeze).................. 419Send & Go............................................ 253, 259Sentry Key (Immobilizer)..................................18Service Assistance........................................ 422Service Contract............................................ 424
11
23_DPF_OM_EN_USC_t.book Page 435
Page 438 of 444
436 Service Manuals
............................................ 426Settings, Audio.............................................. 230Shift Lever Override....................................... 336Shifting.......................................................... 130Automatic Transmission.................. 132, 135Transfer Case............................................ 146Transfer Case, Shifting Into Transfer Case Neutral (N)............................................ 196Transfer Case, Shifting Out Of Transfer Case Neutral (N)................................... 197Signals, Turn..................................54, 110, 324Sirius Satellite Radio..................................... 226Favorites................................................... 229Replay....................................................... 228SiriusXM Satellite RadioBrowse in SXM.......................................... 229Favorites................................................... 229Replay....................................................... 228Sliding Rear Window, Power............................ 76Smart Watch.................................................. 258Snow Chains (Tire Chains)............................. 404Snow Plow..................................................... 192Snow Tires..................................................... 401SOS Call............................................... 247, 259
Spare Tires.......................................... 401, 402Speed ControlAccel/Decel.............................................. 150Cancel...................................................... 150Resume.................................................... 150Speed Control (Cruise Control)............ 149, 150Starting....................................... 113, 115, 117Automatic Transmission.................. 113, 117Button......................................................... 18Cold Weather............................................ 117Engine Block Heater................................. 119Engine Fails To Start................................. 116Starting And Operating.................................. 115Starting Procedures............................. 115, 117Starting Procedures (Diesel Engines)........... 117Starting Procedures (Gas Engines)............... 113SteeringPower....................................................... 148Tilt Column.................................................. 27Wheel, Heated...................................... 27, 28Wheel, Tilt.................................................... 27
Steering Wheel Audio Controls...................... 224Steering Wheel Mounted Sound System....... 224Stolen Vehicle Assistance.................... 255, 260Storage............................................................65Storage Compartment, Center Seat.................66Storage, Vehicle..................................... 65, 407Store Radio Presets...................................... 230Storing Your Vehicle...................................... 407Sunglasses Storage.........................................68Sway Control, Trailer..................................... 277Synthetic Engine Oil...................................... 354
T
Telescoping Steering Column...........................27Temperature Control, Automatic (ATC).............64TiltDown...........................................................33Up................................................................33Tilt Steering Column.........................................27Tip Start............................................... 115, 117Tire And Loading Information Placard........... 394Tire Markings................................................ 389Tire Safety Information.................................. 389
23_DPF_OM_EN_USC_t.book Page 436