MULTIMEDIA243
Requirements
Vehicle must be properly equipped with SiriusXM
Guardian™.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection. If using the Vehicle
Branded App to command your vehicle, your device
must be compatible and be connected to an operable
LTE (voice/data) or 4G (data) network connection.
Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and Remote
Door Lock/Unlock if following a Remote Horn & Lights
activation.
Your Remote Door Lock/Unlock request will not be
processed if the vehicle is in motion, the ignition key is
on or during an emergency call.
NOTE:All other remote services should be performed via your
Owner’s Site or through the Vehicle Branded App on your
compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with the
ability to start the engine on your vehicle without the keys
and from virtually any distance. Once started, the preset
climate controls in your vehicle can warm up or cool down
the interior. You can also send a command to turn off an engine that
has been started using Remote Vehicle Start. After
15 minutes, if you have not entered your vehicle with the
key, the engine will shut off automatically.
This remote function requires your vehicle to be equipped
with a factory-installed Remote Start system.
You can set up push notifications every time a command
is sent to activate or cancel Remote Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob within the
last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed and not
triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of fuel,
along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic trans -
mission.
The vehicle must be in an open area with cell tower
reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the vehicle must
be started at least once after alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents are not
authorized for Remote Vehicle Start services. Contact the
Uconnect Care Team for assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or noisy
parking area by activating the horn and lights. It may also
help if you need to draw attention to your vehicle for any
reason.
If you want, you can set up push notifications every time a
command is sent to turn on the horn and lights.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell tower
reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to be loud
and get noticed. Please keep in mind the surroundings
when using this feature. You are responsible for
compliance with local laws, rules and ordinances in the
location of your vehicle when using Remote Horn & Lights.
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244MULTIMEDIA
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST button
in the vehicle. Once your SiriusXM Guardian™ connected
services have been activated, the ASSIST button can
connect you directly to the Customer Care call center
(if equipped). You will be directed to one of the following
four services:
Roadside Assistance — If you get a flat tire or need a
tow, you’ll be connected to someone who can help
anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to activate your
services, renew after your trial has expired, for
in-vehicle support for your SiriusXM Guardian™
connected services, or help answering any general
questions surrounding your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such as
radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance Features —
If Equipped
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support. How It Works
Simply push the ASSIST button in the vehicle and you will
be presented with your ASSIST options on the
touchscreen. Make your selection by pressing the
touchscreen.
Requirements
This feature is available only on vehicles sold in the US
and Canada.
Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection.
Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec -
trical system.
Disclaimers
If Roadside Assistance Call is provided to your vehicle, you
agree to be responsible for any additional roadside
assistance service costs that you may incur. In order to
provide SiriusXM Guardian™ connected services to you,
we may record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect Care, or
SiriusXM Guardian™ Customer Care, whether such
conversations are initiated through the SiriusXM
Guardian™ connected services in your vehicle, or via a
landline or mobile device, and may share information
obtained through such recording and monitoring in
accordance with regulatory requirements. You acknowledge, agree and consent to any recording,
monitoring or sharing of information obtained through any
such call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send the
route to your vehicle’s Navigation system.
How It Works
1. There are multiple ways to find a destination. After
selecting the Location tab at the bottom of the App,
browse through one of the categories provided, or
type the name or keyword in the search box. You can
also select categories such as “Favorites” or
“Contact List”.
2. Select your destination from the list that appears. Location information will then be displayed on the
map.
From this screen, you will be able to:
View the location on a map.
See the distance from your current location.
Send the destination to the vehicle (Send & Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call the destination by
pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.
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246MULTIMEDIA
Once the 4G Wi-Fi Hotspot is purchased, you can change
its name and the password by selecting the Wi-Fi Hotspot
App and pressing the Setup Wi-Fi Hotspot button. You can
also view the connected devices from the app screen by
pressing the View Connected Devices button.
NOTE:A SiriusXM Guardian™ subscription is not required in order
to purchase and use 4G Wi-Fi Hotspot. For more infor -
mation on setting up a Wi-Fi connection, visit https://
myvehicle.att.com.
Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™ Customer
Care agent may be able to locate the stolen vehicle and
work with law enforcement to help recover it. How It Works
1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will work
with you to file a stolen vehicle report.
2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent will
ask for the stolen vehicle report number (as issued by
your local law enforcement). If you have downloaded
the Vehicle Branded App, you can push the Settings
menu button on your device, select “Help”, and then
select “SiriusXM Guardian™ Customer Care” to make
the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the vehicle and contact the
law enforcement with whom you filed the stolen
vehicle report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the vehicle. You
will be contacted by law enforcement if your vehicle is
recovered. While the investigation is ongoing, you
should also contact your insurance company to
inform it of the situation. Requirements
Vehicle must be properly equipped with the Uconnect
system.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the
applicable feature.
NOTE:Not all features of SiriusXM Guardian™ are available
everywhere at all times, particularly in remote or enclosed
areas.
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect service
through which a summary of the performance of your
vehicle’s key systems will be sent to you every month so
you can stay on top of your vehicle’s maintenance needs.
This is provided as a convenience to you and does not
substitute for regular maintenance to your vehicle.
In order to provide the Monthly Vehicle Health Report, the
Uconnect system in your vehicle may collect and transmit
vehicle data to SiriusXM Guardian™ and to FCA, such as
your vehicle’s health and performance, your vehicle’s
location, your utilization of the features in your vehicle,
and other data.
WARNING!
Always drive safely with your hands on the steering
wheel and obey all applicable laws. You have full
responsibility and assume all risks related to the use of
the features and applications in this vehicle. Only use
the features and applications in this vehicle when it is
safe to do so. Failure to comply may result in an
accident involving in serious injury or death.
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MULTIMEDIA249
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS
1.
How long does it take to unlock or lock the door?
Depending on various conditions, it can take up to
three minutes or more for the request to get to your
vehicle.
2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will lock/unlock the door more
quickly, however its range is limited and your Vehicle
Branded App comes in handy for these and other
situations.
3. Will my vehicle be safe if I lose my device? People
sometimes lose their mobile devices, which is why
security measures have been engineered into the
Vehicle Branded App. Asking for your username,
password and SiriusXM Guardian™ Security PIN are
required for the activation of Remote services
through your mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Vehicle Branded
App? The Vehicle Branded App is compatible with
most devices with the Apple® and Android™
operating systems. The capabilities of these devices
allow us to remotely command your vehicle. Other
operating systems may be supported in the future. 5.
Why is the Vehicle Branded App running slow? The
Vehicle Branded App relies on a mobile network
connection from your device to send commands to
your vehicle which must have an operable LTE (voice/
data), 4G (data), or 5G (data) network connection. If
either your device or your vehicle is in an area with
below average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS
1.
What is the phone number for roadside assistance
call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™, does it
cover towing or other expenses incurred by using
roadside assistance? No, however your new vehicle
may include Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED
1.
How long does it take to send the route and
destination to my vehicle?
Depending on various
conditions, it can take up to three minutes for the
request to get through to your vehicle.
2. Can I cancel a route I sent to my vehicle? Yes, once
you enter your vehicle, and start the engine, the
pop-up message stating that you have a new route
will appear. There is an exit button on the pop-up that
will cancel the route if selected. 3.
Can I select a different route than the most recent
one I sent to my vehicle? Yes, once you enter the
vehicle, and start the engine, the pop-up message
offers a “Locations” option. Once “Locations” is
selected, you can choose from a list of recently sent
destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S
1.
Can someone else locate my vehicle?
Your vehicle
may be located by anyone who has your PIN and
access to your account. It is your responsibility to
guard your PIN accordingly. See the Uconnect and
SiriusXM Guardian™ terms of service for more
information.
2. How long does it take to sound my horn and flash the
lights? Depending on various conditions, it can take
three minutes or more for the request to get through
to your vehicle.
3. How do I turn off the horn and lights after I turn them
on? If you are close enough to the vehicle, you can
use the key fob to turn off the horn and lights by
pushing the red Panic button.
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250MULTIMEDIA
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED
1.
Can someone locate my vehicle?
To enhance your
privacy, and the privacy of others using your vehicle,
a stolen vehicle police report is required for you to
activate this service. You must involve local law
enforcement to have SiriusXM Guardian™ locate
your vehicle. We may also locate the vehicle for
other law enforcement or government agencies,
subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the service
for FCA entities to locate a vehicle that you have
purchased through them.
2. How will I know if my vehicle is recovered? After you
provide the SiriusXM Guardian™ Customer Care
agent with the stolen vehicle report, the agent will
work together with law enforcement to try to locate
your vehicle. If your vehicle is recovered, you will be
contacted by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance rates?
Some insurance providers offer lower rates on
vehicles equipped with systems that can deter auto
theft. When shopping for insurance, be sure to inform
the insurance provider of your SiriusXM Guardian™
connected services subscription to find out if the
insurance provider can offer you a lower rate.
NOTE:Neither FCA nor SiriusXM® are insurance companies, and
SiriusXM Guardian™ is not an insurance product. You are
responsible for obtaining insurance coverage for your
vehicle and yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS
1.
How long does it take to remotely start my vehicle?
Depending on various conditions, it can take three
minutes or more for the request to get through to
your vehicle.
2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will remote start your vehicle more
quickly. However its range is limited. For example,
when you are leaving the stadium after the game, you
can use the Vehicle Branded App to remote start your
vehicle and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless device?
People sometimes lose their wireless devices, which
is why security measures have been engineered into
the Vehicle Branded App. Asking for your username,
password and SiriusXM Guardian™ Security PIN help
to ensure that nobody can start your vehicle if they
happen to find your device.
4. Can someone drive off with my vehicle using the App?
No. Driving your vehicle still requires the keys to be in
the vehicle. The Remote Start feature simply starts
the engine to warm up or cool down the interior
before you arrive.
5. Can I stop a vehicle that is being driven with the
cancel Remote Vehicle Start command? No. If the
vehicle is in motion, the cancel Remote Vehicle Start
button will not stop the vehicle. 6.
Why can’t all mobile devices use the Vehicle Branded
App? The Vehicle Branded App has been designed to
work on most devices with the Apple® and Android™
operating systems. The capabilities of these devices
allow us to remotely command your vehicle. Other
operating systems may be supported in the future.
CONNECTED SERVICES REMOTE HORN
& L
IGHTS FAQS
1.
How long does it take to sound my horn and flash the
lights?
Depending on various conditions, it can take
three minutes or more for the request to get through
to your vehicle.
2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will sound the horn and flash the
lights quicker; however, its range is limited.
3. How do I turn off the horn and lights after I turn them
on? If you are close enough to the vehicle, you can
use the key fob to turn off the horn and lights by
pressing the red Panic button. Otherwise, Remote
Horn & Lights will continue for a maximum of three
minutes.
4. Why can’t all mobile devices use the Vehicle Branded
App? The Vehicle Branded App has been designed to
work on most devices with the Apple® and Android™
operating systems. The capabilities of these devices
allow us to remotely command your vehicle. Other
operating systems may be supported in the future.
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264SAFETY
Electronic Roll Mitigation (ERM)
The ERM system anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and the speed
of the vehicle. When ERM determines that the rate of
change of the steering wheel angle and vehicle’s speed
are sufficient to potentially cause wheel lift, it then applies
the appropriate brake and may also reduce engine power
to lessen the chance that wheel lift will occur. ERM can
only reduce the chance of wheel lift occurring during
severe or evasive driving maneuvers; it cannot prevent
wheel lift due to other factors, such as road conditions,
leaving the roadway, striking objects or other vehicles.
Electronic Stability Control (ESC)
ESC enhances directional control and stability of the
vehicle under various driving conditions. ESC corrects for
oversteering or understeering of the vehicle by applying
the brake of the appropriate wheel(s) to counteract these
conditions. Engine power may also be reduced to help the
vehicle maintain the desired path.
Oversteer — when the vehicle is turning more than
appropriate for the steering wheel position.
Understeer — when the vehicle is turning less than
appropriate for the steering wheel position.
ESC uses sensors in the vehicle to determine the vehicle
path intended by the driver and compares it to the actual
path of the vehicle. When the actual path does not match
the intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the oversteer
or understeer condition.
The ESC Activation/Malfunction Indicator Light located in
the instrument cluster will start to flash as soon as the ESC
system becomes active. The ESC Activation/Malfunction
Indicator Light also flashes when the TCS is active. If the
ESC Activation/Malfunction Indicator Light begins to flash
during acceleration, ease up on the accelerator and apply
as little throttle as possible. Be sure to adapt your speed
and driving to the prevailing road conditions.
WARNING!
Many factors, such as vehicle loading, road conditions
and driving conditions, influence the chance that wheel
lift or rollover may occur. ERM cannot prevent all wheel
lift or rollovers, especially those that involve leaving the
roadway or striking objects or other vehicles. The
capabilities of an ERM-equipped vehicle must never be
exploited in a reckless or dangerous manner which
could jeopardize the user's safety or the safety of
others.
WARNING!
Electronic Stability Control (ESC) cannot prevent the
natural laws of physics from acting on the vehicle,
nor can it increase the traction afforded by prevailing
road conditions. ESC cannot prevent accidents,
including those resulting from excessive speed in
turns, driving on very slippery surfaces, or hydro -
planing. ESC also cannot prevent accidents resulting
from loss of vehicle control due to inappropriate
driver input for the conditions. Only a safe, attentive,
and skillful driver can prevent accidents. The capabil -
ities of an ESC equipped vehicle must never be
exploited in a reckless or dangerous manner which
could jeopardize the user’s safety or the safety of
others.
Vehicle modifications, or failure to properly maintain
your vehicle, may change the handling characteris -
tics of your vehicle, and may negatively affect the
performance of the ESC system. Changes to the
steering system, suspension, braking system, tire
type and size or wheel size may adversely affect ESC
performance. Improperly inflated and unevenly worn
tires may also degrade ESC performance. Any vehicle
modification or poor vehicle maintenance that
reduces the effectiveness of the ESC system can
increase the risk of loss of vehicle control, vehicle
rollover, personal injury and death.
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266SAFETY
The ESC Activation/Malfunction Indicator Light starts to
flash as soon as the tires lose traction and the ESC system
becomes active. The ESC Activation/Malfunction Indicator
Light also flashes when TCS is active. If the ESC
Activation/Malfunction Indicator Light begins to flash
during acceleration, ease up on the accelerator and apply
as little throttle as possible. Be sure to adapt your speed
and driving to the prevailing road conditions.
The ESC OFF Indicator Light indicates that the
Electronic Stability Control (ESC) is in a reduced
mode.
NOTE:
The ESC Activation/Malfunction Indicator Light and the
ESC OFF Indicator Light come on momentarily each
time the ignition is placed in the ON/RUN mode.
Each time the ignition is placed in the ON/RUN mode,
the ESC system will be on even if it was turned off previ -
ously.
The ESC system will make buzzing or clicking sounds
when it is active. This is normal; the sounds will stop
when ESC becomes inactive following the maneuver
that caused the ESC activation.
Hill Start Assist (HSA)
HSA is designed to mitigate roll back from a complete stop
while on an incline. If the driver releases the brake while
stopped on an incline, HSA will continue to hold the brake
pressure for a short period. If the driver does not apply the
throttle before this time expires, the system will release
brake pressure and the vehicle will roll down the hill as
normal. The following conditions must be met in order for HSA to
activate:
The feature must be enabled.
The vehicle must be stopped.
The parking brake must be off.
The driver door must be closed.
The vehicle must be on a sufficient grade.
The gear selection must match vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear; vehicle
backing uphill is in REVERSE gear).
HSA will work in REVERSE gear and all forward gears.
The system will not activate if the transmission is in
PARK or NEUTRAL.
Disabling And Enabling HSA
This feature can be turned on or turned off. To change the
current setting, proceed as follows:
If disabling HSA using Uconnect Settings
Úpage 191.
Towing With HSA
HSA will also provide assistance to mitigate roll back while
towing a trailer.
WARNING!
There may be situations where the Hill Start Assist
(HSA) will not activate and slight rolling may occur, such
as on minor hills or with a loaded vehicle, or while
pulling a trailer. HSA is not a substitute for active driving
involvement. It is always the driver’s responsibility to be
attentive to distance to other vehicles, people, and
objects, and most importantly brake operation to
ensure safe operation of the vehicle under all road
conditions. Your complete attention is always required
while driving to maintain safe control of your vehicle.
Failure to follow these warnings can result in a collision
or serious personal injury.
WARNING!
If you use a trailer brake controller with your trailer,
the trailer brakes may be activated and deactivated
with the brake switch. If so, there may not be enough
brake pressure to hold both the vehicle and the
trailer on a hill when the brake pedal is released. In
order to avoid rolling down an incline while resuming
acceleration, manually activate the trailer brake or
apply more vehicle brake pressure prior to releasing
the brake pedal.
HSA is not a parking brake. Always apply the parking
brake fully when exiting your vehicle. Also, be certain
to place the transmission in PARK.
Failure to follow these warnings can result in a colli -
sion or serious personal injury.
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SAFETY267
Rain Brake Support (RBS)
RBS may improve braking performance in wet conditions.
It will periodically apply a small amount of brake pressure
to remove any water buildup on the front brake rotors.
It functions when the windshield wipers are in LO or HI
speed. When Rain Brake Support is active, there is no
notification to the driver and no driver interaction is
required.
Ready Alert Braking (RAB)
RAB may reduce the time required to reach full braking
during emergency braking situations. It anticipates when
an emergency braking situation may occur by monitoring
how fast the throttle is released by the driver. The
Electronic Brake Control system will prepare the brake
system for a panic stop.
Selec-Speed Control (SSC) — If Equipped
SSC is intended for off-road driving in 4WD Low only. SSC
maintains vehicle speed by actively controlling engine
torque and brakes.
SSC has three states:
1. Off (feature is not enabled and will not activate)
2. Enabled (feature is enabled and ready but activation
conditions are not met, or driver is actively overriding
with brake or throttle application)
3. Active (feature is enabled and actively controlling vehicle speed) Enabling SSC
SSC is enabled by pushing the SSC switch, but the
following conditions must also be met to enable SSC:
The driveline is in 4WD Low.
The vehicle speed is below 5 mph (8 km/h).
The parking brake is released.
The driver door is closed.
The driver is not applying throttle.
Activating SSC
Once SSC is enabled it will activate automatically once the
following conditions are met:
The driver releases the throttle.
The driver releases the brake.
The transmission is in any selection other than PARK.
Your vehicle speed is below 20 mph (32 km/h).
The set speed for SSC is selectable by the driver, and can
be adjusted by using the gear shift +/-. Additionally, the
SSC set speed may be reduced when climbing a grade and
the level of set speed reduction depends on the
magnitude of grade. The following summarizes the SSC
set speeds: SSC Target Set Speeds
1st = 0.6 mph (1 km/h)
2nd = 1.2 mph (2 km/h)
3rd = 1.8 mph (3 km/h)
4th = 2.5 mph (4 km/h)
5th = 3.1 mph (5 km/h)
6th = 3.7 mph (6 km/h)
7th = 4.3 mph (7 km/h)
8th = 5 mph (8 km/h)
9th = 5.6 mph (9 km/h) — if equipped
REVERSE = 0.6 mph (1 km/h)
NEUTRAL = 1.2 mph (2 km/h)
PARK = SSC remains enabled but not activeNOTE:
During SSC, the +/- gear selector input is used for SSC
target speed selection but will not affect the gear
chosen by the transmission. While actively controlling
SSC, the transmission will shift appropriately for the
driver-selected set speed and corresponding driving
conditions.
SSC operation is influenced by Off Road+ drive mode if
active. The differences may be notable to the driver as
a varying level of aggressiveness.
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