CUSTOMER ASSISTANCE399
You will be given the name of the service provider and an
estimated time of arrival. If you feel you are in an unsafe
situation, please let us know. With your consent, we will
contact local police or safety authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within 30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be mailed
to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by
FCA US LLC. Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a
12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
10
23_DT_OM_EN_USC_t.book Page 399
400CUSTOMER ASSISTANCE
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with FCA US LLC by
dialing 1-800-380-2479.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711 and
for Voice callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after FCA US LLC's New Vehicle Limited Warranty
expires. The Mopar® Vehicle Protection plans are the
ONLY vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of the vehicle delivery date. If you have any questions about the service contract, call
FCA US LLC's Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
FCA US LLC is not responsible for any service contract you
may have purchased from another manufacturer. If you
require service after FCA US LLC’s New Vehicle Limited
Warranty expires, please refer to the contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to ensure that you are absolutely delighted with
the ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and provisions
of FCA US LLC warranties applicable to this vehicle and
market. Refer to www.mopar.com/om for further
information.
See the Warranty Information for the terms and provisions
of FCA Canada Inc. warranties applicable to this vehicle
and market. Refer to www.owners.mopar.ca/en for further
information.
For French, refer to www.owners.mopar.ca/fr for further
information.
Use this QR code to access your digital
experience.
MOPAR® PARTS
Mopar® original equipment parts & accessories and
factory filled fluids are available from an authorized
dealer. They are recommended for your vehicle to keep it
operating at its best and maintain its original condition.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle
components contain, or emit, chemicals known to the
State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.
23_DT_OM_EN_USC_t.book Page 400
402CUSTOMER ASSISTANCE
Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca
(Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
1-800-387-1143 (Canada)
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have changed
your address, please provide the following information
and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004 Make sure to include the following:
Date of Sale (mm/dd/yy)
Vehicle Identification Number (17 Character ID located
on top left of the instrument panel)
Exact Odometer Reading
First and Last Name
Phone Number
Street Address, City, State and Zip Code
Email Address
*Applies to US residents only.
GENERAL INFORMATION
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Innovation, Science and Economic Development
Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation. Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux
appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes
dos condiciones:
1. es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su
operación no deseada.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
23_DT_OM_EN_USC_t.book Page 402
403
INDEX
AAccessory Drive Belt Inspection .................................. 346
Adaptive Cruise Control (ACC)
(Cruise Control) ................................................... 143
, 145
Adding Engine Coolant (Antifreeze) ............................ 350
Adding Fuel................................................................... 171
Additives, Fuel .............................................................. 393
Adjust Down...........................................................................32
Forward ...................................................................... 32
Rearward ....................................................................32
Up................................................................................ 32
Adjustable Pedals ...........................................................38
Advance Phone Connectivity ....................................... 235
Air Bag Air Bag Operation.................................................... 290
Air Bag Warning Light .................................... 288
, 291
Enhanced Accident Response ...................... 297, 332
Event Data Recorder (EDR).................................... 332 Front Air Bag ........................................................... 291
If Deployment Occurs ............................................. 297
Knee Impact Bolsters ............................................. 294
Maintaining Your Air Bag System .......................... 298
Maintenance ........................................................... 298
Redundant Air Bag Warning Light ......................... 289
Transporting Pets.................................................... 311
Air Bag Light ...............................................108
, 288, 311
Air Cleaner, Engine (Engine Air Cleaner Filter) ........... 342
Air Conditioner Maintenance ...................................... 344
Air Conditioner Refrigerant .......................................... 344
Air Conditioner System ................................................ 344 Air Conditioning........................................................ 54
, 56
Air Conditioning Filter ............................................59, 344
Air Conditioning System ................................................. 59
Air Conditioning, Operating Tips .................................... 59
Air Filter ............................................................... 342
, 344
Air Pressure Tires.......................................................................... 377
Air Suspension .................................................... 134
, 137
Alarm Panic........................................................................... 17
Security Alarm...................................................23
, 110
Alterations/Modifications Vehicle........................................................................ 11
Antifreeze (Engine Coolant) ............................... 350
, 395
Disposal ...................................................................351
Anti-Lock Brake System (ABS) ..................................... 262
Anti-Lock Warning Light................................................ 110
Assist, Hill Start ............................................................. 266
Audio Settings ............................................................... 224
Audio Systems (Radio) ................................................. 191
Auto Down Power Windows............................................ 70
Automatic Door Locks .................................................... 27 Automatic Headlights ..................................................... 48Automatic High Beams ................................................... 47
Automatic Tailgate Release ........................................... 75
Automatic Temperature Control (ATC) .......................... 59
Automatic Transmission ..................................... 125
, 353
Adding Fluid ............................................................. 353
Fluid And Filter Change ...........................................353
Fluid Change ............................................................353 Fluid Level Check ....................................................353 Fluid Type .......................................................353
, 397
Special Additives ..................................................... 353
Automatic Transmission Limp Home Mode ............... 128
AutoPark ....................................................................... 119
AUX Camera .................................................................. 168
Auxiliary Driving Systems ............................................. 269
Axle Fluid.............................................................. 353
, 397
Axle Locker System ...................................................... 140
Axle Lubrication ............................................................ 353
BBack-Up Camera........................................................... 163
Battery..................................................................108, 340
Charging System Light ............................................ 108
Keyless Key Fob Replacement................................. 17
Battery Saver Feature .................................................... 50
Bed Divider ..................................................................... 84 Bed Extender .................................................................. 84
Bed Step ......................................................................... 78
Bedliner......................................................................... 389
Belts, Seat..................................................................... 311
Blind Spot Monitoring .................................................. 269
Bluetooth Connecting To A Particular Mobile Phone Or Audio Device After Pairing ................................. 231
Body Builders Guide..........................................................9
Body Mechanism Lubrication ...................................... 347
Bodywork ...................................................................... 388
B-Pillar Location ........................................................... 374
Brake Assist System..................................................... 263
Brake Control System .................................................. 263
11
23_DT_OM_EN_USC_t.book Page 403
405
E
Electric Brake Control System..................................... 263 Anti-Lock Brake System ......................................... 262
Electronic Roll Mitigation .............................. 264
, 268
Electric Parking Brake ................................................. 122
Electric Power Steering................................................ 141
Electrical Power Outlets..................................................66 Electronic Range Select (ERS) .................................... 128
Electronic Stability Control (ESC) ................................ 264
Electronic Throttle Control Warning Light................... 109
Electronically Shifted Transfer Case .................. 130
, 132
Emergency Braking ...................................................... 276
Emergency Gas Can Refueling .................................... 326
Emergency, In Case Of Freeing Vehicle When Stuck .................................. 329
Hazard Warning Flasher ......................................... 314
Jump Starting .......................................................... 325
Emission Control System Maintenance...................... 117
Engine ........................................................................... 337 Air Cleaner ............................................................... 342Block Heater ........................................................... 121
Break-In Recommendations .................................. 122
Compartment ........................................337
, 338, 339
Compartment Identification .................337, 338, 339
Coolant (Antifreeze) ................................................ 396
Exhaust Gas Caution .............................................. 313
Fails To Start ........................................................... 121
Flooded, Starting .................................................... 121
Fuel Requirements ........................................ 393
, 395
Jump Starting .......................................................... 325
Oil ...........................................................341
, 395, 396
Oil Filler Cap ............................................................ 337 Oil Filter ....................................................................342
Oil Selection ................................................... 341
, 395
Oil Synthetic ............................................................. 342
Overheating ............................................................. 327
Starting.....................................................................118
Enhanced Accident Response Feature ............. 297
, 332
Entry System, Illuminated .............................................. 52 Ethanol .......................................................................... 394
Exhaust Gas Cautions ..................................................313
Exhaust System .................................................. 313
, 348
Exterior Lights ........................................................46, 313
FFamily Alerts .................................................................. 248
FAQ ................................................................................ 248
Features ........................................................................ 239
Filters Air Cleaner ............................................................... 342
Air Conditioning ................................................59
, 344
Engine Oil ................................................................. 342
Engine Oil Disposal..................................................342
Flashers Turn Signals ................................................... 115
, 313
Flash-To-Pass .................................................................. 48
Flat Tire Stowage .......................................................... 323
Fluid Capacities ............................................................395
Fluid Leaks ....................................................................313
Fluid Level Checks Brake ........................................................................ 352
Fluid, Brake ...................................................................397
Fog Lights ...............................................................48
, 368
Fold-Flat Seats ................................................................ 30 Forward Collision Warning ........................................... 274
Four Wheel Drive .......................................................... 130
Four-Way Hazard Flasher ............................................. 314
Freeing A Stuck Vehicle ............................................... 329
Front Axle (Differential) ................................................ 353
Fuel................................................................................ 393
Adding ...................................................................... 171Additives .................................................................. 393
Clean Air .................................................................. 393
Ethanol..................................................................... 394Gasoline ................................................................... 393
Light ......................................................................... 111
Materials Added ...................................................... 393
Methanol ................................................................. 394
Octane Rating.................................................393
, 396
Requirements .................................................393, 395
Tank Capacity .......................................................... 395
Fuel Saver Technology ................................................. 141
Fuses ............................................................................. 354
GGarage Door Opener (HomeLink) .................................. 42 Gasoline, Clean Air ....................................................... 393
Gasoline, Reformulated ............................................... 393
Getting Started ............................................................. 238
Glass Cleaning .............................................................. 391
Grocery Bag Retainer ..................................................... 34
Gross Axle Weight Rating ............................................. 173
Gross Combination Weight Rating .............................. 173
Gross Trailer Weight ..................................................... 173
Gross Vehicle Weight Rating ....................................... 173
Guide Body Builders ...............................................................9
GVWR ............................................................................ 172
11
23_DT_OM_EN_USC_t.book Page 405
407
Lights ............................................................................ 3134WD ......................................................................... 114
Air Bag ...................................................108
, 288, 311
Air Suspension Fault............................................... 110
Brake Assist Warning ............................................. 265
Brake Warning ........................................................ 108 Bulb Replacement .................................................. 365Cargo ................................................................ 49
, 113
Center Mounted Stop ............................................. 369
Courtesy/Reading...................................................... 50
Cruise.............................................................. 115
, 116
Daytime Running ....................................................... 47
ECO Mode................................................................ 114 Electric Power Steering .......................................... 109Electronic Stability Program(ESP) Indicator .......... 109
Exterior ............................................................. 46
, 313
Fog .................................................................. 114, 368
Hazard Warning Flasher ......................................... 314
Headlights ...........................................................46
, 48
High Beam........................................................ 47, 116
High Beam/Low Beam Select ...................................47
Hill Descent Control Indicator ................................ 115
Hood Open .............................................................. 109
Illuminated Entry........................................................52
Interior ........................................................................50
LaneSense .............................................................. 115
Lights On Reminder ...................................................48
NEUTRAL ................................................................. 114 Oil Temperature ....................................................... 110
Park .......................................................................... 115
Passing....................................................................... 48
Rear Axle Lock ............................................... 112
, 114
Rear Tail Lamps....................................................... 368
Seat Belt Reminder ................................................. 110
Security Alarm.......................................................... 110
Service .....................................................................365
Service Forward Collision........................................ 112
Service LaneSense..................................................111
Service Stop Start....................................................112 Stop Start Active ...................................................... 115
Traction Control ....................................................... 265
Trailer Brake Disconnected ....................................110
Transmission Temperature..................................... 110
Turn Signals ............................................................. 366
Warning Instrument Cluster Descriptions.... 107
, 109
Limited-Slip Differential...................................... 140, 354
Load Shed Battery Saver Mode ...................................106
Load Shed Battery Saver On ........................................ 106
Load Shed Electrical Load Reduction ......................... 106
Load Shed Intelligent Battery Sensor..........................106
Loading Vehicle............................................................. 172 Tires.......................................................................... 374
Locks Automatic Door.......................................................... 27
Child Protection ......................................................... 27
Power Door ................................................................ 25
Low Tire Pressure System ............................................277
Lubrication, Body .......................................................... 347
Lug Nuts ........................................................................ 392
Lug Nuts/Bolts .............................................................. 392
MMaintenance................................................................... 73
Maintenance Free Battery ........................................... 340
Maintenance Schedule ................................................ 333
Malfunction Indicator Light (Check Engine) ............... 111
Manage My Account..................................................... 248
Manual Service ..................................................................... 401
Media Hub ...................................................................... 65 Media Mode .................................................................. 226
Memory Seat .................................................................. 29
Memory Settings ............................................................ 29
Methanol ....................................................................... 394
Midline Instrument Cluster — Gasoline
b
.................. 93
Mirrors ............................................................................. 38 Automatic Dimming .................................................. 38
Digital ......................................................................... 39
Electric Powered ....................................................... 41
Heated ....................................................................... 42
Manual Dimming....................................................... 38
Memory ...................................................................... 29
Outside....................................................................... 40
Power Folding ............................................................ 41
Rearview ........................................................... 38
, 314
Trailer Towing ............................................................ 42
Vanity ......................................................................... 39
Mobile App .................................................................... 238
Modifications/Alterations Vehicle ....................................................................... 11
Monitor, Tire Pressure System .................................... 277
Mopar Parts .................................................................. 400
MP3 Control .................................................................... 65
Multi-Function Control Lever ......................................... 47 Multifunction Tailgate .................................................... 75
11
23_DT_OM_EN_USC_t.book Page 407
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor
vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and
lead, which are known to the State of California to cause cancer and birth defects or other reproductive
harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary,
service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when
servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit mopar.com/om (USA), owners.mopar.ca (Canada) or your local Ram brand dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Radio Instruction Manual and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking. Never drink and then drive.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use, that are determined solely by FCA US LLC.
ROADSIDE ASSISTANCE 24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.