2023 RAM 1500 mirror

240MULTIMEDIA
How It Works

1. Push the SOS Call button; the indicator light will turn green indicating a call has been placed.

NOTE:
In case the SOS Call button is accidentally pushed,
there is a 10-second delay before the SOS call is
placed. The system will verbally alert you that a
call is about to be made. To cancel the SOS Call
connection, push the SOS Call button on the
rearview mirror or overhead console or press
the Cancel button on the touchscreen within
10 seconds.
 During an SOS Call, the Bluetooth®-paired phone
is disconnected so incoming or outgoing calls will
go through your mobile device versus the
hands-free system which is not available due to
the SOS Call.
2. Once a connection between the vehicle and a SiriusXM Guardian™ Customer Care agent is made,
the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the SiriusXM
Guardian™ Customer Care center may be recorded or
monitored for quality assurance purposes. Through your
enrollment in and use of the SiriusXM Guardian™
connected services, you consent to being recorded. SOS Call System Limitations
Vehicles that have been purchased in the US and that
travel into Mexico and Canada may have limited services.
In particular, responses to SOS calls or other emergency
services may be unavailable or very limited. Vehicles
purchased outside the United States and Canada are
unable to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected:

The light will continuously be illuminated red.
 The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
 An in-vehicle audio message will state “Vehicle phone
requires service. Please contact your dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop SOS Call
system operation. These include, but are not limited to,
the following factors:
 The ignition key is in OFF position.
 The vehicle’s electrical systems are not intact.
 The vehicle battery loses power or becomes
disconnected during a vehicle crash. 
The SOS Call system software and/or hardware is
damaged during a vehicle crash.
 LTE (voice/data) or 4G (data) coverage and/or GPS
signals are unavailable or obstructed.
 Network congestion.
 Weather conditions.
 Buildings, structures, geographic terrain, or tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not operate.
Requirements
 This feature is available only on vehicles sold in the US
or Canada.
 Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services. Vehicle must be regis -
tered with SiriusXM Guardian™ and have an active
subscription that includes the applicable feature.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
 Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec -
trical system.

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MULTIMEDIA241
(Continued)
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. After an accident, a live agent will
contact you through the Uconnect system and alert
emergency services.
NOTE:An active SiriusXM Guardian™ subscription is required for
this feature to function. After a crash where the airbags deploy:

1. Automatic SOS will initiate a call with an agent.

2. An agent will receive the call and confirm the location
of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency services arrive.
NOTE:
Agents are available 24/7 to assist you in the case of
an emergency.
 On your behalf, agents are able to notify family
members about the collision.
 Agents can brief first responders of the situation before
they arrive on scene.
 In the event vehicle occupants are unable to speak,
emergency services will be dispatched based on the
last known GPS coordinates.
 SiriusXM Guardian™ connected services are depen -
dent upon an operative telematics device, a cellular
connection, navigation map data, and GPS satellite
reception, which can limit the ability to reach the
response center or reach emergency support.
 Terms of service of the Uconnect and the SiriusXM
Guardian™ subscriber agreement apply. See terms of
services for complete service limitation.
WARNING!
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle from
placing an emergency call.
 Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emer -
gency call. To avoid interference that can cause the
SOS Call system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCIDENT),
NEITHER THE VEHICLE BRANDED APPS NOR THE
SIRIUSXM GUARDIAN™ CONNECTED SERVICES WILL
OPERATE.
 The Occupant Restraint Controller (ORC) turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illuminated,
the air bag system may not be working properly and
the SOS Call system may not be able to send a signal
to the SiriusXM Guardian™ Customer Care center. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service your vehicle immediately.Ignoring the Rearview Mirror Light could mean you
will not have SOS Call services if needed. If the
Rearview Mirror Light is illuminated, have an autho -
rized dealer service the SOS Call system immedi -
ately.
 If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road condi-
tions or location), do not wait for voice contact from
a SiriusXM Guardian™ Customer Care agent.
All occupants should exit the vehicle immediately
and move to a safe location.
 Failure to perform scheduled maintenance and
regular inspection of your vehicle may result in
vehicle damage, accident or injury.
WARNING!
5

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244MULTIMEDIA
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST button
in the vehicle. Once your SiriusXM Guardian™ connected
services have been activated, the ASSIST button can
connect you directly to the Customer Care call center
(if equipped). You will be directed to one of the following
four services:
Roadside Assistance — If you get a flat tire or need a
tow, you’ll be connected to someone who can help
anytime.
 Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to activate your
services, renew after your trial has expired, for
in-vehicle support for your SiriusXM Guardian™
connected services, or help answering any general
questions surrounding your connected services.
 Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such as
radio and Bluetooth® connections.
 Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance Features —
If Equipped
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support. How It Works
Simply push the ASSIST button in the vehicle and you will
be presented with your ASSIST options on the
touchscreen. Make your selection by pressing the
touchscreen.
Requirements

 This feature is available only on vehicles sold in the US
and Canada.
 Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection.
 Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
 Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec -
trical system.
Disclaimers
If Roadside Assistance Call is provided to your vehicle, you
agree to be responsible for any additional roadside
assistance service costs that you may incur. In order to
provide SiriusXM Guardian™ connected services to you,
we may record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect Care, or
SiriusXM Guardian™ Customer Care, whether such
conversations are initiated through the SiriusXM
Guardian™ connected services in your vehicle, or via a
landline or mobile device, and may share information
obtained through such recording and monitoring in
accordance with regulatory requirements. You acknowledge, agree and consent to any recording,
monitoring or sharing of information obtained through any
such call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send the
route to your vehicle’s Navigation system.
How It Works

1. There are multiple ways to find a destination. After
selecting the Location tab at the bottom of the App,
browse through one of the categories provided, or
type the name or keyword in the search box. You can
also select categories such as “Favorites” or
“Contact List”.

2. Select your destination from the list that appears. Location information will then be displayed on the
map.
From this screen, you will be able to:
 View the location on a map.
 See the distance from your current location.
 Send the destination to the vehicle (Send & Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call the destination by
pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.

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248MULTIMEDIA
Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving and give you
peace of mind when your loved ones are out on the road.
You can set boundary limits, monitor driving speed, and
pinpoint your vehicle’s location any time, any place. Use
the Vehicle Branded App to set alerts:
Boundary Alert
Receive a notification the moment your vehicle is
driven either out of or into a geographic boundary that
you set.
 Curfew Alert
Receive a notification when your car is being driven
outside of the curfew time.
 Speed Alert
Receive a notification whenever your car exceeds a
speed limit you set.
 Valet Alert
Receive a notification if and when your vehicle is driven
outside a quarter-mile radius of a valet drop-off zone.
SmartWatch Integration — If Equipped
Description
SmartWatch Integration puts the Vehicle Branded App
right on your Apple® Watch or Android™ Wear. To get
started, follow these steps:
1. Download the Vehicle Branded App from the App
Store® or Google Play.

2. Log onto the app from your smartphone using the username and password you created when you first
set up your account.
3. Make sure your watch and smartphone are connected through Bluetooth®.
4. The Vehicle Branded App should appear on your SmartWatch.
Once the app is downloaded on your SmartWatch, you can
enjoy these features:
 Lock or unlock your vehicle by tapping the remote lock
button in the app and entering your security PIN.
 Remote start or stop your vehicle.
 View important vehicle stats, such as fuel level, vehicle
location, tire pressure warning, and more.
MANAGE MY SIRIUSXM GUARDIAN™
A
CCOUNT
To manage your SiriusXM Guardian™ account, press the
ASSIST button in your vehicle, or call SiriusXM Guardian™
Customer Care.
NOTE:It is recommended, when selling your vehicle, or turning in
your lease, to call SiriusXM Guardian™ Care to remove
your personal data.
CONNECTED SERVICES FAQS
For additional information about SiriusXM Guardian™,
active subscribers can push the ASSIST button (if
equipped) and then select SiriusXM Guardian™ Call on
your in-vehicle touchscreen to contact SiriusXM
Guardian™. Your call will be directed to a SiriusXM
Guardian™ agent or held in a queue until an agent is
available. If you do not have an active subscription, push
the ASSIST button and press the Activate button on the
touchscreen to activate services.
CONNECTED SERVICES SOS FAQS —
I
F EQUIPPED

1.
What happens if I accidentally push the SOS Call
button on the mirror or overhead console?
You have
10 seconds after pushing the SOS Call button to
cancel the call. To cancel the call, either push the
SOS Call button again, or press the Cancel button on
the in-vehicle touchscreen.

2. What type of information is sent when I use the SOS
Call button from my vehicle? Certain vehicle
information, such as make and model, is transmitted
along with the last known GPS location.
3. When could I use the SOS Call button? You can use
the SOS Call button to make a call if you or someone
else needs emergency assistance.

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MULTIMEDIA251
CONNECTED SERVICES ACCOUNT
FAQ
S — IF EQUIPPED

1.
How do I register for my SiriusXM Guardian™
account? There are three ways that you can register
your SiriusXM Guardian™ Account:
 Push the ASSIST button. A call will be placed to an
agent who can assist in registering your new
account.
 Press the Activate Services icon in the Apps menu.
Select the button to speak with an agent, who can
assist in registering your new account.
 Press the Activate Services icon in the Apps menu.
Enter your email on the touchscreen and then
follow the prompts from the provided email. You
will receive an email with an activation link that
will be good for 72 hours. Once you click the acti -
vation link, you will be prompted to fill out your
information and accept Terms and Conditions.
Then, you will be directed to the SiriusXM
Guardian™ home page to complete your profile
and demo the remote services.
2. Why do I need an email address? Without an email
address, customers cannot register for SiriusXM
Guardian™. Customers need to register so they can
subscribe to receive additional services and create a
SiriusXM Guardian™ Security PIN for remote
command requests. 3.
How do I create a SiriusXM Guardian™ security PIN?
Set up your SiriusXM Guardian™ Security PIN during
the registration process. The SiriusXM Guardian™
Security PIN will be required to authenticate you
when accessing your account via SiriusXM
Guardian™ Call or performing any remote services,
such as Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™ security PIN?
If you’ve already activated services and forgot your
SiriusXM Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner’s Site.
5. How do I update my SiriusXM Guardian™ payment
account address? Your SiriusXM Guardian™ Payment
Account address can be updated online, or by calling
SiriusXM Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your Owner’s
Site, and select Edit Profile > SiriusXM Guardian™
Payment Account.
6. How do I update my SiriusXM Guardian™ profile?
Your name, home address, phone number, email
address and SiriusXM Guardian™ Security PIN can be
updated online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit your
personal information. Make your edits and click Save.
7. Can I try features or packages before I buy them?
Your new vehicle purchase may have come with an
included trial period for certain Apps and services. 8.
Can I access every App and service while driving? No,
some applications and services are not available
while driving. For your own safety, it is not possible to
use some of the touchscreen features while the
vehicle is in motion (e.g. key pad).
9. What happens when my subscription comes up for
renewal? If you have added a credit card to your
account information, your subscription will be
automatically renewed for a term length in
accordance with the service plan that you have
selected at the then current subscription rate and on
every renewal date thereafter, unless you cancel your
subscription by calling SiriusXM Guardian™ Care. If
you have not added a credit card to your account,
SiriusXM Guardian™ will send you an email or letter
in advance of your expiration date to remind you that
your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™ notifi -
cation preferences? Contact SiriusXM Guardian™
Customer Care, or go to your Owner’s Site and then
update your preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact SiriusXM
Guardian™ Customer Care by pushing the ASSIST
button on your rearview mirror or overhead console.
12. How do I update my credit card information? Login to
your Owner’s Site, and select Edit Profile, then select
SiriusXM Guardian™ Payment Account.
5

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SAFETY269
AUXILIARY DRIVING SYSTEMS
BLIND SPOT MONITORING (BSM) —
I
F EQUIPPED
BSM uses two radar sensors, located inside the taillights,
to detect highway licensable vehicles (automobiles,
trucks, motorcycles, etc.) that enter the blind spot zones
from the rear/front/side of the vehicle.

Rear Detection Zones

When the vehicle is started, the BSM Warning Light will
momentarily illuminate in both outside rearview mirrors to
let the driver know that the system is operational. The
BSM system sensors operate when the vehicle is in any
forward gear and enters standby mode when the vehicle is
in PARK. The BSM detection zone covers approximately one lane
width on both sides of the vehicle 12 ft (3.8 m). The zone
length starts at the outside rearview mirror and extends
approximately 10 ft (3 m) beyond the rear fascia/bumper
of the vehicle. The BSM system monitors the detection
zones on both sides of the vehicle when the vehicle speed
reaches approximately 6 mph (10 km/h) or higher and will
alert the driver of vehicles in these areas.
NOTE:

The BSM system DOES NOT alert the driver about
rapidly approaching vehicles that are outside the
detection zones.
 BSM may experience dropouts (blinking on and off) of
the side mirror warning indicator lights when a motor -
cycle or any small object remains at the side of the
vehicle for extended periods of time (more than a
couple of seconds).
The BSM system can become blocked if snow, ice, mud, or
other road contaminations accumulate on the rear fascia/
bumper where the radar sensors are located. The system
may also detect blockage if the vehicle is operated in
areas with extremely low radar returns such as a desert or
parallel to a large elevation drop. If blockage is detected,
a “Blind Spot Temporarily Unavailable, Wipe Rear
Corners” message will display in the cluster, both mirror
lights will illuminate, and BSM and RCP alerts will not
occur. This is normal operation. The system will
automatically recover and resume function when the
condition clears. To minimize system blockage, do not
block the area of the rear fascia/bumper where the radar
sensors are located with foreign objects (bumper stickers,
bicycle racks, etc.) and keep it clear of road
contaminations.

Radar Sensor Locations

If the system detects degraded performance due to
contamination or foreign objects, a message will warn you
of a blocked sensor and the warning indicators in side
view mirrors will be on. The warning indicators will remain
illuminated until blockage clearing conditions are met.
First clear the taillights around the sensors of the
blockage. After removing the blockage, the following
procedure can be used to reset the system:
Cycle the ignition from ON to OFF and then back ON.
If the blockage message is still present after cycling the
ignition and driving in traffic, check again for a blockage.
The system may also detect a blockage if the vehicle is
operated in areas with extremely low radar returns such as
a desert or parallel to a large elevation drop.
6

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270SAFETY
The BSM system notifies the driver of objects in the
detection zones by illuminating the BSM Warning Light
located in the outside mirrors, in addition to sounding an
audible (chime) alert and reducing the radio volume
Úpage 272.

Warning Light Location

The BSM system monitors the detection zone from three
different entry points (side, rear, front) while driving to see
if an alert is necessary. The BSM system will issue an alert
during these types of zone entries. Entering From The Side
Vehicles that move into your adjacent lanes from either
side of the vehicle.

Side Monitoring

Entering From The Rear
Vehicles that come up from behind your vehicle on either
side and enter the rear detection zone with a relative
speed of less than 30 mph (48 km/h).

Rear Monitoring

Overtaking Traffic
If you pass another vehicle slowly with a relative speed
less than 15 mph (24 km/h) and the vehicle remains in
the blind spot for approximately 1.5 seconds, the warning
light will be illuminated. If the difference in speed between
the two vehicles is greater than 15 mph (24 km/h), the
warning light will not illuminate.

Overtaking/Approaching

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SAFETY271

Overtaking/Passing

The BSM system is designed not to issue an alert on
stationary objects such as guardrails, posts, walls, foliage,
berms, snow banks, car washes, etc. However,
occasionally the system may alert on such objects. This is
normal operation and your vehicle does not require
service.
The BSM system will not alert you of objects that are
traveling in the opposite direction of the vehicle in
adjacent lanes
Úpage 402.

Opposing Traffic

For information on how Blind Spot Monitoring functions
when pulling a trailer Úpage 272.
Rear Cross Path (RCP)
RCP is intended to aid the driver when backing out of
parking spaces where their vision of oncoming vehicles
may be blocked. Proceed slowly and cautiously out of the
parking space until the rear end of the vehicle is exposed.
The RCP system will then have a clear view of the cross
traffic, and if an oncoming vehicle is detected, alert the
driver.

RCP Detection Zones

RCP monitors the rear detection zones on both sides of
the vehicle, for objects that are moving toward the side of
the vehicle with a minimum speed of approximately 3 mph
(5 km/h), to objects moving a maximum of approximately
20 mph (32 km/h), such as in parking lot situations.
WARNING!
The Blind Spot Monitoring system is only an aid to help
detect objects in the blind spot zones. The BSM system
is not designed to detect pedestrians, bicyclists, or
animals. Even if your vehicle is equipped with the BSM
system, always check your vehicle’s mirrors, glance
over your shoulder, and use your turn signal before
changing lanes. Failure to do so can result in serious
injury or death.6

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