2023 RAM 1500 sat nav

GETTING TO KNOW YOUR VEHICLE37
GET STARTED
The VR button is used to activate/deactivate your
Voice Recognition system.
Helpful hints for using Voice Recognition:

1. Visit
UconnectPhone.com
to check mobile device
and feature compatibility and to find phone pairing
instructions.

2. Reduce background noise. Wind noise and passenger conversations are examples of noise that
may impact recognition.
3. Speak clearly at a normal pace and volume while facing straight ahead. The microphone is located in
the headliner and aimed at the driver.
4. Each time you give a Voice Command, you must first push either the VR or Phone button, wait until after
the beep, then say your Voice Command. You can
also say the vehicle “Wake Up” word and state your
command. Some examples of “Wake Up” words
include “Hey Uconnect” or “Hey Ram”.
5. You can interrupt the help message or system prompts by pushing the VR or Phone button and
saying a Voice Command from the current category.

Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2022 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. SiriusXM® and all
related marks and logos are trademarks of SiriusXM®
Radio Inc.
Uconnect System Support:
US residents visit www.DriveUconnect.com or call:
1-877-855-8400 (24 hours a day 7 days a week)
 Canadian residents visit www.DriveUconnect.ca or call:
1-800-465-2001 (English) or 1-800-387-9983
(French)
SiriusXM Guardian™ services support:
 US residents visit www.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
 Canadian residents visit https://www.driveucon -
nect.ca/en/sirius-xm-guardian or call:
1-877-324-9091
1 — For The Uconnect 5/5 NAV System Vehicles
Equipped With Navigation: Push The Phone Button To
Begin Radio, Media, Navigation, Climate, Start Or Answer
A Phone Call, And Send Or Receive A Text
1 — For The Uconnect 5/5 NAV System Vehicles Not
Equipped With Navigation: Push The Phone Button To An -
swer An Incoming Phone Call
2 — Push To Access The Tile Feature
3 — Push The Hang Up Button To End A Call Currently In
Progress
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The Phone feature is driven through your Bluetooth®
“Hands-Free Profile” mobile phone. Uconnect features
Bluetooth® technology — the global standard that enables
different electronic devices to connect to each other
without wires or a docking station. Ensure you phone is
turned on with Bluetooth® active and has been paired to
the Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system. Only one
linked (or paired) mobile phone and one audio device can
be used with the system at a time.
Phone Button
The Phone button on your steering wheel is
used to get into the Phone Mode and make
calls, show recent, incoming or outgoing calls,
view phonebook, etc. When you push the
button you will hear a BEEP. The BEEP is your signal to give
a command.
Voice Command Button
The Voice Command button on your steering
wheel is only used for “barge in” and when you
are already in a call or want to make another
call. The button on your steering wheel is also used to access
the Voice Commands for the Uconnect Voice Command
features if your vehicle is equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the Uconnect
Phone and to navigate its menu structure. Voice
commands are required after most Uconnect Phone
prompts. There are two general methods for how Voice
Command works:

1. Say compound commands like “Call John Smith
mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
 Prior to giving a voice command, one must wait for the
beep, which follows the “Listen” prompt or another
prompt.
 For certain operations, compound commands can be
used. For example, instead of saying “Call” and then
“John Smith” and then “mobile”, the following
compound command can be said: “Call John Smith
mobile.”
 For each feature explanation in this section, only the
compound command form of the voice command is
given. You can also break the commands into parts
and say each part of the command when you are asked
for it. For example, you can use the compound command
form voice command “Search for John Smith,” or you
can break the compound command form into two voice
commands: “Search Contacts” and when asked, “John
Smith.” Please remember, the Uconnect Phone works
best when you talk in a normal conversational tone, as
if speaking to someone sitting a few feet/meters away
from you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah”
and “eh.” The system handles fill-in words such as
“I would like to”.
The system handles multiple inputs in the same phrase or
sentence such as “make a phone call” and “to Kelly
Smith”. For multiple inputs in the same phrase or
sentence, the system identifies the topic or context and
provides the associated follow-up prompt such as “Who
do you want to call?” in the case where a phone call was
requested but the specific name was not recognized.
The system utilizes continuous dialog. When the system
requires more information from the user, it will ask a
question to which the user can respond without pushing
the Voice Command button on the steering wheel.
WARNING!
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect features and
applications in this vehicle. Only use Uconnect when it
is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
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MULTIMEDIA237
INTRODUCTION TO CONNECTED VEHICLE
S
ERVICES
One of the many benefits of your vehicle’s Uconnect
system is that you can now take advantage of SiriusXM
Guardian™ connected services. To unlock the full
potential of SiriusXM Guardian™ in your vehicle, you first
need to activate SiriusXM Guardian™ connected services.
NOTE:SiriusXM Guardian™ involves the collection, transmission
and use of data from your vehicle Úpage 252.
SiriusXM Guardian™ Contact Information
SiriusXM Guardian™/Care
 US residents visit: https://www.driveuconnect.com/
sirius-xm-guardian.html or call 1-844-796-4827
 Canadian residents visit: https://www.driveucon -
nect.ca/en/sirius-xm-guardian or call 1-877-324-9091
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device in the
Uconnect system installed in your vehicle, which receives
GPS signals and communicates with the SiriusXM
Guardian™ Customer Care center via wireless and
landline communications networks. Depending on the
type of device in your vehicle, some SiriusXM Guardian™
connected services require an operable LTE (voice/data)
or 4G (data) network compatible with your device.
SiriusXM Guardian™ is available only on equipped
vehicles purchased within the continental United States,
Alaska, Hawaii, Puerto Rico and Canada.
NOTE:
 Certain SiriusXM Guardian™ connected services are
dependent upon an operative telematics device, a
cellular connection, navigation map data, and GPS
satellite signal reception, which can limit the ability to
reach the response center or reach emergency
support.
 Not all features of SiriusXM Guardian™ are available
everywhere at all times, particularly in remote or
enclosed areas.
 Other factors outside the control of SiriusXM
Guardian™ that may limit or prevent service delivery
are hills, structures, buildings, tunnels, weather,
damage to the electrical system or other important
parts of your vehicle, network congestion, civil distur -
bances, actions of third parties or the government,
Internet failure, and/or the physical location of your
vehicle, such as in an underground parking structure or
under a bridge. Not all SiriusXM Guardian™ features are available for all
models.
SiriusXM Guardian™ provides:

The ability to remotely lock/unlock and remote start
your vehicle from virtually anywhere by using the
Vehicle Branded App or your computer.
 If equipped — Send & Go capability with the Vehicle
Branded App. Use the Vehicle Branded App to easily
search, map and send your locations directly to your
Uconnect Navigation.
 The ability to locate your vehicle, when you forget
where you parked, using the Vehicle Finder function of
the Vehicle Branded App.
Before you drive, familiarize yourself with the easy-to-use
Uconnect system and SiriusXM Guardian™ connected
services.
The ASSIST and SOS Call Buttons On Your Rearview Mirror
Or Overhead Console
If equipped, the ASSIST Button is used for contacting
Roadside Assistance, Vehicle Care, Uconnect Care, and
SiriusXM Guardian™ Customer Care. The SOS Call button
connects you directly to SiriusXM Guardian™ Customer
Care for assistance in an emergency.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
Your complete attention is always required while driving
to maintain safe control of your vehicle. Only use and
interact with the features and applications when it is
safe to do so. Failure to follow these warnings can
result in a collision and death or serious personal
injury.
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(Continued)
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. After an accident, a live agent will
contact you through the Uconnect system and alert
emergency services.
NOTE:An active SiriusXM Guardian™ subscription is required for
this feature to function. After a crash where the airbags deploy:

1. Automatic SOS will initiate a call with an agent.

2. An agent will receive the call and confirm the location
of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency services arrive.
NOTE:
Agents are available 24/7 to assist you in the case of
an emergency.
 On your behalf, agents are able to notify family
members about the collision.
 Agents can brief first responders of the situation before
they arrive on scene.
 In the event vehicle occupants are unable to speak,
emergency services will be dispatched based on the
last known GPS coordinates.
 SiriusXM Guardian™ connected services are depen -
dent upon an operative telematics device, a cellular
connection, navigation map data, and GPS satellite
reception, which can limit the ability to reach the
response center or reach emergency support.
 Terms of service of the Uconnect and the SiriusXM
Guardian™ subscriber agreement apply. See terms of
services for complete service limitation.
WARNING!
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle from
placing an emergency call.
 Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emer -
gency call. To avoid interference that can cause the
SOS Call system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCIDENT),
NEITHER THE VEHICLE BRANDED APPS NOR THE
SIRIUSXM GUARDIAN™ CONNECTED SERVICES WILL
OPERATE.
 The Occupant Restraint Controller (ORC) turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illuminated,
the air bag system may not be working properly and
the SOS Call system may not be able to send a signal
to the SiriusXM Guardian™ Customer Care center. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service your vehicle immediately.Ignoring the Rearview Mirror Light could mean you
will not have SOS Call services if needed. If the
Rearview Mirror Light is illuminated, have an autho -
rized dealer service the SOS Call system immedi -
ately.
 If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road condi-
tions or location), do not wait for voice contact from
a SiriusXM Guardian™ Customer Care agent.
All occupants should exit the vehicle immediately
and move to a safe location.
 Failure to perform scheduled maintenance and
regular inspection of your vehicle may result in
vehicle damage, accident or injury.
WARNING!
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244MULTIMEDIA
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST button
in the vehicle. Once your SiriusXM Guardian™ connected
services have been activated, the ASSIST button can
connect you directly to the Customer Care call center
(if equipped). You will be directed to one of the following
four services:
Roadside Assistance — If you get a flat tire or need a
tow, you’ll be connected to someone who can help
anytime.
 Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to activate your
services, renew after your trial has expired, for
in-vehicle support for your SiriusXM Guardian™
connected services, or help answering any general
questions surrounding your connected services.
 Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such as
radio and Bluetooth® connections.
 Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance Features —
If Equipped
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support. How It Works
Simply push the ASSIST button in the vehicle and you will
be presented with your ASSIST options on the
touchscreen. Make your selection by pressing the
touchscreen.
Requirements

 This feature is available only on vehicles sold in the US
and Canada.
 Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection.
 Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
 Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec -
trical system.
Disclaimers
If Roadside Assistance Call is provided to your vehicle, you
agree to be responsible for any additional roadside
assistance service costs that you may incur. In order to
provide SiriusXM Guardian™ connected services to you,
we may record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect Care, or
SiriusXM Guardian™ Customer Care, whether such
conversations are initiated through the SiriusXM
Guardian™ connected services in your vehicle, or via a
landline or mobile device, and may share information
obtained through such recording and monitoring in
accordance with regulatory requirements. You acknowledge, agree and consent to any recording,
monitoring or sharing of information obtained through any
such call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send the
route to your vehicle’s Navigation system.
How It Works

1. There are multiple ways to find a destination. After
selecting the Location tab at the bottom of the App,
browse through one of the categories provided, or
type the name or keyword in the search box. You can
also select categories such as “Favorites” or
“Contact List”.

2. Select your destination from the list that appears. Location information will then be displayed on the
map.
From this screen, you will be able to:
 View the location on a map.
 See the distance from your current location.
 Send the destination to the vehicle (Send & Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call the destination by
pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.

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252MULTIMEDIA
13.How do I find out how much longer I have on my
subscription? Contact SiriusXM Guardian™ Customer
Care.
You also can visit your Owner’s Site and choose a sub -
scription to view its expiration date. When your sub -
scription is about to expire, you will receive an email
or letter of notification.
14. Can I get a refund if I have not used the entire
subscription? Prorated refunds are provided from the
date of cancellation for annual plans or longer.
Please see the Uconnect and SiriusXM Guardian™
Terms & Conditions for refunds related to billing
plans of other lengths and other circumstances.
15. Can I cancel a subscription before it expires? Yes. If
you have an annual subscription, your subscription
will be canceled the day you cancel. If you have a
monthly subscription, your subscription will be
canceled on the last day of the month in which you
choose to cancel.
16. What should I do if I want to sell my vehicle? Before
your vehicle is sold to a new owner, you’ll want to
remove your account information. This process
removes all personal information, returns the
Uconnect system to its original factory settings,
removes all SiriusXM Guardian™ connected services
and account information. To remove your account
information from the Uconnect system, contact
SiriusXM Guardian™ Customer Care. 17.
What if I forgot to remove my account information
before I returned my lease vehicle or sold it? Contact
SiriusXM Guardian™ Customer Care.
18. What will happen if an operable LTE (voice/data), 4G
(data), or 5G (data) network connection compatible
with my device is temporarily unavailable? The SOS
Call and ASSIST buttons will NOT function if you are
not connected to an operable LTE (voice/data) or 4G
(data), 5G (data) network. Services that required your
smartphone only direct calls to Roadside Assistance
Call may be functioning if you have an operable
network.
DATA COLLECTION & PRIVACY
The Uconnect system collects and transmits data which
may include information about your vehicle, your vehicle’s
health and performance, your vehicle’s location, your
utilization of the features in your vehicle, and other data.
The collection, use and sharing of this information is
required to provide the SiriusXM Guardian™ connected
services and is further described by the Uconnect Privacy
Policy, which can be found at www.driveuconnect.com/
connectedservices/privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents). This
information may be collected by SiriusXM® Connected
Vehicle Services Inc. and shared with FCA US LLC for the
purposes stated in the Uconnect Privacy Policy. Vehicle
health and diagnostic information including location data
may be used by Uconnect to provide a Vehicle Health
Report to you. Even if you cancel your SiriusXM Guardian™ subscription,
this vehicle diagnostic health information, including
location data, may still be transmitted from your vehicle
and you may still have a Vehicle Health Report sent to you.
Use of any of the connected services including SiriusXM
Guardian™ is deemed to be your consent to the collection,
use and disclosure of this information in accordance with
the Uconnect Privacy Policy. If you do not want this
information to be collected, used, or shared, you must
cancel your Uconnect services in their entirety by
contacting us as referenced in the Uconnect Privacy
Policy.RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by repositioning the mobile phone within the vehicle. This
condition is not harmful to the radio. If your radio
performance does not satisfactorily improve from
repositioning the mobile phone, it is recommended that
the volume be turned down or off during mobile phone
operation when not using the Uconnect system.

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316IN CASE OF EMERGENCY
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
 The overhead console lights located within the ASSIST
and SOS buttons will continuously illuminate red.
 The Device Screen will display the following message:
“Vehicle device requires service. Please contact an
authorized dealer.”
 Where applicable, an In-Vehicle Audio message will
state “Vehicle device requires service. Please contact
an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:

The ignition is in the OFF position
 The vehicle’s electrical systems are not intact
 The SOS Call system software and/or hardware are
damaged during a crash
 The vehicle battery loses power or becomes
disconnected during a vehicle crash
 LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
 Equipment malfunction at the SOS operator facility
 Operator error by the SOS operator
 LTE (voice/data) or 4G (data) network congestion
 Weather
 Buildings, structures, geographic terrain, or tunnels
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
WARNING!
Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead
console light is illuminated and no SOS call placed,
have an authorized dealer service the SOS Call
system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected.
If the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!

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