SECURITY – FREQUENTLY ASKEDQUESTIONS
What should I do if there is any potentialalarm problem with my vehicle?
Take all remote controls to anauthorized dealer if there is anypotential alarm problem with yourvehicle.
What should I do if the vehicle is unable tostart with a correctly coded key?
Have your vehicle checked as soon aspossible.
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WHAT IS REMOTE START
The system allows you to remotely start yourvehicle and to adjust the interior temperatureaccording to the settings that you chose.
REMOTE START PRECAUTIONS
WARNING: Do not start the enginein a closed garage or in other enclosedareas. Exhaust fumes are toxic. Alwaysopen the garage door before you start theengine. Failure to follow this instructioncould result in personal injury or death.
REMOTE START LIMITATIONS
Remote start does not work under thefollowing conditions:
•The alarm horn is sounding.
•The hood is open.
•The transmission is not in park (P).
•The ignition is on.
•The battery voltage is below theminimum operating voltage.
Note:Do not use remote start if your fuellevel is low.
Note:To use remote start with Lincoln Wayor Phone as a Key, enable the modem. SeeConnecting Lincoln Way to the Modem(page 481).
ENABLING REMOTE START
1.Press Settings on the touchscreen.
2.Press Vehicle Settings.
3.Press Remote Start Setup.
4.Switch Remote Start on or off.
Note:To remote start with Lincoln Way,make sure that the modem is enabled. SeeConnecting Lincoln Way to the Modem(page 481).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
Press the button on the remotecontrol.
Within three seconds, press thebutton on the remote control.
Within three seconds, press thebutton again.
Note:You can also use the Lincoln Way appto start the vehicle.
Note:The turn signals flash twice.
Note:The parking lamps turn on when thevehicle is running.
Note:The horn sounds if the system fails tostart.
Note:All other vehicle systems remain offwhen you have remotely started the vehicle.
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TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow this instructioncould result in vehicle damage not coveredby the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING YOUR
VEHICLE - 4X4
WARNING: Do not disconnect thebattery when recreationally towing yourvehicle. This prevents the transfer casefrom shifting properly and could cause thevehicle to roll, even if the transmission isin park (P).
WARNING: Placing the transfer casein its neutral position could cause yourvehicle to freely roll. Make sure you pressand hold the brake pedal and the vehicleis in a secure, safe position when you placethe transfer case in its neutral position.
Follow these guidelines if you have a needfor recreational towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are to make sure that you do notdamage the transmission.
You can only tow your vehicle with all wheelson the ground by placing the transfer casein its neutral position and engaging therecreational tow feature. Perform thefollowing steps after positioning your vehiclebehind the tow vehicle and properly securingthem together.
Note:Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle.
Note:Failure to put the transfer case in itsneutral position can damage vehiclecomponents.
Note: You can check the towing status atany time by opening the driver door orturning the ignition to the accessory or onposition. Neutral Tow Enabled LeaveTransmission in Neutral appears in theinstrument cluster display to confirm you canrecreationally tow your vehicle.
Note:If your vehicle has an anti-theft alarm,make sure you switch perimeter sensing onwhen towing. See Setting the AlarmSecurity Level (page 107).
Switching Neutral Tow On
1.Start your vehicle.
2.Make sure your vehicle is in NORMALmode. See Selecting a Drive Mode(page 295).
3.Place your vehicle in temporary neutralmode. See Entering Temporary NeutralMode (page 222).
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This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updates on,set a recurring update schedule and connectyour vehicle to Wi-Fi. Updates could takelonger when not connected to Wi-Fi or couldnot download at all. See Connecting theVehicle to a Wi-Fi Network (page 482). SeeConnecting the Vehicle to a Wi-Fi Network(page 482).
Your vehicle may be able to receive drivablesoftware updates, non-drivable softwareupdates or both. Drivable software updateshappen during normal vehicle usage andrequire limited input from you. You arenotified on your touchscreen and connecteddevice prior to a non-drivable update.
Most updates complete in less than 30minutes, although some updates could takeup to a few hours. Check your touchscreenor connected device for the most accurateestimated update time.
You are notified of the status of the vehiclesoftware update in the touchscreen and onyour connected device. See SoftwareUpdate Indicators (page 521).
Vehicle Software Update Requirements
Non-drivable software updates do not installif any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software Update Limitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Lock, unlock or enter your vehicle unlessyou have a key blade.
•You can open the doors using themechanical latch if child locks are noton.
•Drive your vehicle.
•Start your vehicle.
•Use the remote control to lock, unlock orstart your vehicle.
•Use the alarm, central locks or doortones.
•Use the electronic door locks.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE SETTINGS
To access the Software Updates menu:
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For a complete listing of the accessories thatare available for your vehicle, please contactyour authorized dealer or visit the onlinestore website:
Web Address (United States)
https://accessories.lincoln.com/
Web Address (Canada)
www.lincolncanada.com
We will repair or replace any properlyauthorized dealer-installed Lincoln OriginalAccessory found to be defective infactory-supplied materials or workmanshipduring the warranty period, as well as anycomponent damaged by the defectiveaccessories.
We will warrant your Lincoln OriginalAccessory through the warranty that providesthe greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Lincoln Licensed Accessories
The accessory manufacturer designs,develops and therefore warrants LincolnLicensed Accessories, and does not designor test these accessories to Lincolnengineering requirements. Contact anauthorized Lincoln dealer for the accessorymanufacturer's limited warranty details andrequest a copy of the Lincoln LicensedAccessories product limited warranty fromthe accessory manufacturer. See yourwarranty guide for more information.
For maximum vehicle performance, keep thefollowing information in mind when addingaccessories or equipment to your vehicle:
•When adding accessories, equipment,passengers and luggage to your vehicle,do not exceed the total weight capacityof the vehicle or of the front or rear axle(GVWR or GAWR as indicated on theSafety Compliance Certification label). Ask an authorized dealer for specificweight information.
•The Federal CommunicationsCommission (FCC) and Canadian RadioTelecommunications Commission (CRTC)regulate the use of mobilecommunications systems that have radiotransmitters, for example two-way radios,telephones and theft alarms. Any suchequipment installed in your vehicleshould comply with FederalCommunications Commission (FCC) andCanadian Radio TelecommunicationsCommission (CRTC) regulations andshould only be installed by an authorizeddealer.
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Adjusting the Luggage CompartmentDivider..........................................................343Adjusting the Luggage Compartment LoadFloor..............................................................342Adjusting the Map.........................................517Changing the Format of the Map....................517Zooming the Map In and Out...........................517
Adjusting the Pedals......................................113Adjusting the Seatbelt Height.....................56Adjusting the Seatbelts DuringPregnancy......................................................55Adjusting the Sound Settings....................487Adjusting the Steering Wheel.....................112Adjusting the Volume..................................487Aid Mode........................................................302How Does Aid Mode Work..............................302What Is Aid Mode...............................................302
Airbag Precautions.........................................63Airbags...............................................................61Front Passenger Sensing System....................65
Air ConditioningSee: Climate Control..........................................159
Air Conditioning System Capacity andSpecification................................................474Alert and Aid Mode......................................303How Does Alert and Aid Mode Work............303What Is Alert and Aid Mode.............................303
Alert Mode.....................................................302Adjusting the Steering Wheel VibrationIntensity............................................................302How Does Alert Mode Work...........................302What Is Alert Mode............................................302
Alexa Built-In.................................................503Alexa Built-In Requirements......................503Alexa Built-In Settings.................................503AM/FM Radio.................................................488AM/FM Radio Limitations..................................488Selecting a Radio Station.................................489
Ambient Lighting...........................................133Adjusting Ambient Lighting..............................133Switching Ambient Lighting On and Off........133
Anti-Lock Braking System..........................232Anti-Lock Braking System Limitations..........232
Anti-Theft Alarm System.............................106Arming the Anti-Theft Alarm System..............107Disarming the Anti-Theft Alarm System........107How Does the Anti-Theft Alarm SystemWork...................................................................106What Are the Inclination Sensors....................107What Are the Interior Sensors.........................106What Is the Anti-Theft Alarm System.............106What Is the Perimeter Alarm............................106
Anti-Theft Alarm System Settings.............107Setting the Alarm Security Level.....................107Switching Ask on Exit On and Off...................107
What are the Alarm Security Levels...............107What Is Ask on Exit.............................................107
Appendices...................................................625Applying the Electric Parking Brake........235Applying the Electric Parking Brake in anEmergency..................................................235App Precautions............................................512App Requirements........................................512Apps.................................................................512Audio System................................................486AM/FM Radio.......................................................488Audio System – Troubleshooting...................493Digital Radio.........................................................489Satellite Radio......................................................491
Audio System Precautions.........................486Audio System – Troubleshooting.............493Audio System – Information Messages........493
Auto-Dimming Exterior Mirror....................139What Is the Auto-Dimming ExteriorMirror..................................................................139
Auto-Dimming Interior Mirror.....................136Auto-Dimming Interior MirrorLimitations.........................................................136What Is the Auto-Dimming InteriorMirror..................................................................136
Auto Hold.......................................................243Auto Hold Indicators....................................244
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Remote Start...................................................156Remote Start Settings...................................157Removing the Key Blade...............................73Removing Your Vehicle FromStorage.........................................................436Repairing Minor Paint Damage.................434Replacement PartsRecommendation......................................590Replacing a Lost Key or RemoteControl............................................................75Replacing the Cabin Air Filter....................166Replacing the Front Wiper Blades.............116Replacing the Rear Wiper Blades...............117Reporting Safety Defects in Canada.......544Reporting Safety Defects in the UnitedStates............................................................543Resetting the Stopping Position.................112Restarting the Engine.................................208Resuming the Set Speed............................276Reverse Braking Assist Indicators...........239Reverse Braking Assist Precautions.......238Reverse Braking Assist...............................238Reverse Braking Assist –Troubleshooting.............................................240
Reverse Braking Assist –Troubleshooting.........................................240Reverse Braking Assist – Frequently AskedQuestions..........................................................241
Reverse Braking Assist – InformationMessages.........................................................240
Reverse Wipe..................................................115Reverse Wipe Settings........................................115What Is Reverse Wipe.........................................115
Roadside Assistance...................................389Rollover Warning...........................................541Roof Rack.......................................................340Roof Rack Load Capacities..............................340Roof Rack Precautions......................................340
Route Guidance.............................................519Adjusting the Guidance Prompt Volume......519Canceling Route Guidance...............................519Repeating an Instruction...................................519
Running-InSee: Breaking-In.................................................384
Running Out of Fuel.....................................213Adding Fuel From a Portable FuelContainer..........................................................213Filling a Portable Fuel Container.....................213
S
Satellite Radio................................................491Locating the Satellite Radio IdentificationNumber..............................................................491Satellite Radio Limitations.................................491Satellite Radio Settings.....................................492
Selecting a Channel...........................................491What Is Satellite Radio.......................................491
Saving a Preset Position..............................186Scheduled Maintenance............................529Seatbelt Extensions.......................................58Seatbelt Precautions.....................................52Seatbelt Reminder..........................................56How Does the Seatbelt Reminder Work.........56Seatbelt Reminder Audible Warnings..............57Seatbelt Reminder Indicators............................56Switching the Seatbelt Reminder On andOff.........................................................................57
Seatbelts...........................................................52Automatic Locking Mode....................................54Seatbelt Reminder................................................56Sensitive Locking Mode......................................54
Security............................................................106Anti-Theft Alarm System...................................106Anti-Theft Alarm System Settings...................107Passive Anti-Theft System................................106Security – Troubleshooting..............................108
Security – Troubleshooting........................108Security – Frequently Asked Questions.......109Security – Information Messages...................108
Selecting a Drive Mode..............................295Selecting a Four-Wheel Drive Mode.......226Selecting the Audio Source......................486
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Sending and Receiving a TextMessage......................................................509Sensitive Locking Mode................................54How Does Sensitive Locking ModeWork.....................................................................54What is Sensitive Locking Mode.......................54
Service Data.....................................................25Setting a Destination....................................518Setting a Destination Using a Point ofInterest...............................................................518Setting a Destination Using a PredictiveDestination.......................................................518Setting a Destination Using a RecentDestination.......................................................518Setting a Destination Using a SavedDestination.......................................................518Setting a Destination Using the MapScreen...............................................................518Setting a Destination Using the Text EntryScreen...............................................................518
Setting a Memory Preset............................487Settings Data...................................................26Setting the Adaptive Cruise ControlGap................................................................275Setting the Adaptive Cruise ControlSpeed............................................................274Setting the Blower Motor Speed..............160Setting the Clock and Date.......................488
Setting the Hill Descent Speed.................251Setting the Liftgate Opening Height........100Setting the Speed Sign Recognition SpeedTolerance.....................................................333Setting the Speed Sign Recognition SpeedWarning........................................................333Setting the Temperature.............................160Setting Up the Trailer Backup Assistancefor a Conventional Trailer........................363Applying the Trailer Reversing AidSticker...............................................................364Calibrating the System......................................365Configuring the Trailer......................................363
Setting Up Trailer Reverse Guidance for aConventional Trailer..................................375Applying the Trailer Reverse AidSticker...............................................................376Calibrating the System......................................377Configuring the Trailer.......................................375
Shifting Your Vehicle Into Gear..................221Side Parking Aid...........................................258Locating the Side Parking Aid Sensors........259Side Parking Aid Audible Warnings..............259Side Parking Aid Limitations...........................258What is the Side Parking Aid...........................258
Signing Into Your Account.........................503Sitting in the Correct Position....................167Software Update Indicators........................521
Software Update Settings.........................520Software UpdateSee: Software Update Settings......................520See: Vehicle Software Updates.....................520
Sounding the Panic Alarm............................73Special Operating Conditions ScheduledMaintenance...............................................537Speedometer..................................................143Speed Sign Recognition Indicators.........333Speed Sign Recognition Limitations.......332Speed Sign RecognitionPrecautions.................................................332Speed Sign Recognition.............................332Speed Sign Recognition –Troubleshooting.............................................334
Speed Sign Recognition –Troubleshooting.........................................334Speed Sign Recognition – Frequently AskedQuestions.........................................................335Speed Sign Recognition – InformationMessages.........................................................334
Stability Control Indicator...........................249Stability Control.............................................247Starting and Stopping the Engine –Precautions..................................................201Starting and Stopping the Engine.............201Automatic Engine Stop.....................................204Engine Block Heater.........................................203
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