WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that cancall for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, your vehiclemay be able to contact emergency servicesby dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNC makesa successful call a pre-recorded messageplays for the 911 operator. The occupants inyour vehicle are able to talk with theoperator. Be prepared to provide your name,phone number and location immediatelybecause not all 911 systems are capable ofreceiving this information electronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911 Assistto make an emergency call if you can doit yourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
WARNING: Always place your phonein a secure location in your vehicle so itdoes not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, the systemwill not dial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
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REMOTE CONTROL LIMITATIONS
WARNING: Changes or modificationsnot expressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
This device complies with Part 15 of the FCCRules and with Industry Canadalicense-exempt RSS standard(s). Operationis subject to the following two conditions: (1)This device may not cause harmfulinterference, and (2) This device must acceptany interference received, includinginterference that may cause undesiredoperation.
Make sure a valid remote control is within3 ft (1 m) from the front door handles and rearof vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issues withthe remote control frequencies.
•The remote control is too close to metalobjects or electronic devices, for examplekeys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
Unlock
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 87).
Lock
Press the button to lock all doors.See Unlocking and Locking theDoors Using the Remote Control(page 87).
Remote Start (If Equipped)
Press the button to remote start.See Remotely Starting andStopping the Vehicle (page 156).
Liftgate (If Equipped)
Press the button to open or closethe liftgate.
Panic Alarm (If Equipped)
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 73).
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WHAT IS MYKEY
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits.
You can program the restrictions to all keysexcept one. Any keys that you did notprogram are administrator keys or adminkeys.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEYSETTINGS
Seatbelt Reminder or Belt-Minder™
MyKey mutes the audio system until the frontseat passengers buckle the front seat belts.
Note:If your vehicle includes an AM/FMradio or a very basic audio system, the radiomay not mute.
Satellite Radio (If Equipped)
Some satellite radio channels have restrictedaccess to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns onearlier.
Driving and Parking Aids
You cannot configure settings for parkingaids, blind spot information system, and crosstraffic alert. These systems turn on when thevehicle turns on, and you cannot switch themoff with a MyKey.
You cannot configure settings forpre-collision assist and lane keeping. Thesesystems turn on when the vehicle turns on.
A new destination in the navigation systemcan only be set using voice commands whenusing a MyKey, and with your vehicle moving.
Note:MyKey drivers may be able to switchthe lane keeping assist off, but this featureturns back on automatically with every newkey cycle.
CONFIGURABLE MYKEY SETTINGS
You can configure the following settings aftercreating a MyKey. See Creating a MyKey(page 83).
Speed Limit
WARNING: Do not set MyKeymaximum speed limit to a limit that willprevent the driver from maintaining a safespeed considering posted speed limits andprevailing road conditions. The driver isalways responsible to drive in accordancewith local laws and prevailing conditions.Failure to do so could result in accident orinjury.
You can set a speed limit for your vehicle.Warning messages appear on thetouchscreen and a tone sounds if yourvehicle reaches the set speed. You cannotoverride the set speed when using a MyKey.
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Note: Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note: Make sure the area behind yourvehicle is free from obstruction and thatthere is enough room for you to operate theliftgate. Objects too close to your vehicle,for example a wall, garage door or anothervehicle may come into contact with themoving liftgate. This could damage theliftgate and its components.
Note:Make sure that you fully close theliftgate to prevent cargo from falling out.
CLOSING THE LIFTGATE FROMOUTSIDE YOUR VEHICLE
WARNING: Make sure all personsare clear of the power liftgate area beforeusing the power liftgate control.
Press and release the liftgate button.
Note: Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note: Make sure the area behind yourvehicle is free from obstruction and thatthere is enough room for you to operate theliftgate. Objects too close to your vehicle,for example a wall, garage door or anothervehicle may come into contact with themoving liftgate This could damage theliftgate and its components.
Note:Make sure you fully close the liftgateto prevent cargo from falling out.
CLOSING THE LIFTGATE USING THEREMOTE CONTROL
WARNING: Make sure all personsare clear of the power liftgate area beforeusing the power liftgate control.
Press the button twice within threeseconds.
Note: Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
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WIPERS
WIPER PRECAUTIONS
Do not operate the wipers on a drywindshield. This could scratch the glass ordamage the wiper blades. Use thewindshield washers before wiping a drywindshield.
Fully defrost the windshield before youswitch the windshield wipers on.
Switch the windshield wipers off beforeentering a car wash.
SWITCHING WINDSHIELD WIPERS ONAND OFF
Single wipe.A
Intermittent wipe.B
Normal wipe.C
High-speed wipe.D
Push the lever up or down tooperate the windshield wipers.
AUTOWIPERS (IF EQUIPPED)
WHAT ARE AUTOWIPERS
Autowipers turns on and controls the speedand frequency of the windshield wipers.
AUTOWIPERS SETTINGS
1.Press Settings on the touchscreen.
2.Press Vehicle Settings.
3.Press Wipers.
4.Switch Rain Sensing on or off.
Note:When you switch the feature off, thewipers do not operate based on the rainsensor. When you switch on the windshieldwipers to the intermittent wipe position withthe feature off, the wipers use the wipespeed set by the rotary control.
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Headlamp High Beam
Illuminates when you switch thehigh beam headlamps on.
HEADLAMPS – TROUBLESHOOTING
HEADLAMPS – FREQUENTLY ASKEDQUESTIONS
Why is there condensation in theheadlamps?
•Headlamps have vents to accommodatenormal changes in air pressure.Condensation can be a naturalby-product of this design. When moist airenters the lamp assembly through thevents, there is a possibility thatcondensation can occur when thetemperature is cold. When normalcondensation occurs, a fine mist can formon the interior of the lens. The fine misteventually clears and exits through thevents during normal operation.
How much condensation is acceptable?
•The presence of a fine mist, for exampleno streaks, drip marks or large droplets.A fine mist covers less than 50% of thelens.
How long may it take for theacceptable condensation to becleared?
•Clearing time may take as long as 48hours under dry weather conditions.
How much condensation isunacceptable?
•A water puddle inside the lamp. Streaks,drip marks or large droplets present onthe interior of the lens.
What should I do if unacceptablecondensation is present?
•Have your vehicle checked as soon aspossible.
Why do my headlamps turn off when Ihave them switched on when I switchmy vehicle off?
•The battery saver turns the headlampsoff after a short period of time after youswitch your vehicle off.
AUTOLAMPS
WHAT ARE AUTOLAMPS
WARNING: The system does notrelieve you of your responsibility to drivewith due care and attention. You may needto override the system if it does not turnthe headlamps on in low visibilityconditions, for example daytime fog.
Autolamps turn the headlamps on in low lightsituations or when the windshield wipersoperate.
AUTOLAMP SETTINGS
1.Press Settings on the touchscreen.
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Without automatic high beamcontrol.A
With automatic high beam control.B
AUTOMATIC HIGH BEAM CONTROLPRECAUTIONS
WARNING: The system does notrelieve you of your responsibility to drivewith due care and attention. You may needto override the system if it does not turnthe high beams on or off.
WARNING: The system may notswitch the high beams off if the lights ofoncoming vehicles are hidden byobstacles, for example guard rails.
WARNING: Do not use the system inpoor visibility, for example fog, heavy rain,spray or snow.
WARNING: You may need tooverride the system when approachingother road users.
WARNING: You may need tooverride the system during inclementweather.
AUTOMATIC HIGH BEAM CONTROLREQUIREMENTS
The system turns the high beams on if all ofthe following occur:
•You switch the system on.
•You set the lighting control to theautolamps position.
•The ambient light level is low enough thatyou require high beams.
•There is no traffic in front of your vehicle.
•The vehicle speed is greater thanapproximately 32 mph (52 km/h).
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Without glare free lighting.A
With glare free lighting.B
GLARE FREE LIGHTING PRECAUTIONS
WARNING: The system does notrelieve you of your responsibility to drivewith due care and attention. You may needto override the system if it does not adaptthe light.
WARNING: The system may notadapt the lighting to avoid glare if the lightsof oncoming vehicles are hidden byobstacles such as guard rails.
WARNING: You may need tooverride the system when approachingother road users.
WARNING: You may need tooverride the system during inclementweather.
WARNING: Do not use the system inpoor visibility, for example fog, heavy rain,spray or snow.
GLARE FREE LIGHTINGREQUIREMENTS
The system turns on if all of the followingoccur:
•You switch the system on.
•You set the lighting control to theautolamps position.
•The ambient light level is low enough.
•Your vehicle speed is greater thanapproximately 32 mph (52 km/h).
The system adapts the lighting to avoid glareif all of the following occur:
•You switch the system on.
•You set the lighting control to theautolamps position.
•The system detects an approachingvehicle's headlamps or rear lamps.
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