How Does 911 Assist Work..........................74
Emergency Call Requirements...................74
Emergency Call Limitations.........................75
Keys and Remote Controls
Remote Control Limitations.........................76
Using the Remote Control...........................76
Sounding the Panic Alarm...........................77
Locating Your Vehicle...................................77
Changing the Remote Control Battery.........................................................................77
Replacing a Lost Key or Remote Control.........................................................................78
Programming the Remote Control............78
Keys and Remote Controls –Troubleshooting........................................80
Phone as a Key
What Is Phone as a Key................................81
Phone as a Key Limitations..........................81
Programming Your Phone............................81
Using the Valet Mode...................................82
Using the Backup Start Passcode.............82
Phone as a Key – Troubleshooting...........83
MyKey™
Principle of Operation..................................85
Creating a MyKey..........................................86
Clearing All MyKeys......................................87
Checking MyKey System Status................88
Using MyKey With Remote Start Systems.........................................................................88
MyKey – Troubleshooting...........................89
Doors and Locks
Operating the Doors From Outside YourVehicle.........................................................90
Operating the Doors From Inside YourVehicle..........................................................91
Autounlock.......................................................91
Autolock...........................................................92
Mislock.............................................................92
Doors and Locks Audible Warnings.........92
Doors and Locks – Troubleshooting........93
Keyless Entry
What Is Keyless Entry...................................94
Keyless Entry Limitations.............................94
Keyless Entry Settings..................................94
Using Keyless Entry......................................94
Keyless Entry – Troubleshooting...............95
Keyless Entry Keypad
What Is the Keyless Entry Keypad.............96
Keyless Entry Keypad Limitations.............96
Locating the Keyless Entry Keypad..........96
Keyless Entry Keypad Master Access Code........................................................................96
Keyless Entry Keypad Personal AccessCodes...........................................................97
Using the Keyless Entry Keypad................98
Keyless Entry Keypad – Troubleshooting........................................................................99
Easy Entry and Exit
How Does Easy Entry and Exit Work......100
Switching Easy Entry and Exit On and Off.......................................................................100
Liftgate
Liftgate Precautions.....................................101
Opening the Liftgate....................................101
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REMOTE CONTROL LIMITATIONS
WARNING: Changes or modificationsnot expressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
This device complies with Part 15 of the FCCRules and with Industry Canadalicense-exempt RSS standard(s). Operationis subject to the following two conditions: (1)This device may not cause harmfulinterference, and (2) This device must acceptany interference received, includinginterference that may cause undesiredoperation.
Make sure a valid remote control is within3 ft (1 m) from the front door handles and rearof vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issues withthe remote control frequencies.
•The remote control is too close to metalobjects or electronic devices, for examplekeys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
Unlock
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 90).
Lock
Press the button to lock all doors.See Unlocking and Locking theDoors Using the Remote Control(page 90).
Remote Start (If Equipped)
Press the button to remote start.See Remotely Starting andStopping the Vehicle (page 154).
Liftgate (If Equipped)
Press the button to open or closethe liftgate. See Opening theLiftgate (page 101).
Panic Alarm (If Equipped)
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 77).
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SOUNDING THE PANIC ALARM
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
Note:The panic alarm only operates whenthe ignition is off.
LOCATING YOUR VEHICLE
Press the lock button twice withinthree seconds. The turn signallamps flash. We recommend youuse this method to locate your vehicle.
CHANGING THE REMOTE
CONTROL BATTERY
WARNING: Keep batteries away fromchildren to prevent ingestion. Failure tofollow this instruction could result inpersonal injury or death. If ingested,immediately seek medical attention.
WARNING: If the batterycompartment does not securely close, stopusing the remote control and replace it assoon as possible. In the meantime, keepthe remote control away from children.Failure to follow this instruction could resultin personal injury or death.
The remote control uses one coin-type 3-voltlithium battery CR2450 or equivalent.
1.Push the release button and pull the keyblade out.
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2.Twist a thin coin under the tab hiddenbehind the key blade head to removethe battery cover.
3.Insert a screwdriver, and carefully removethe battery.
4.Install a new battery with the + facingupward.
5.Reinstall the battery housing cover ontothe transmitter and install the key blade.
Dispose of old batteries in anenvironmentally friendly way. Seekadvice from your local authorityabout recycling old batteries.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
Note: Replacing the battery does not erasethe programmed key from your vehicle. Theremote control should operate normally.
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys orremote controls from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle.
PROGRAMMING THE REMOTE
CONTROL
Note:You can program a maximum of fourremote controls to your vehicle.
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4.Within 10 seconds, place a secondprogrammed remote control in thebackup slot. Press and release the pushbutton ignition switch.
5.Wait five seconds and then press andrelease the push button ignition switchagain. Keep the ignition on for at leastthree seconds, but no more than 10seconds.
6.Remove the remote control.
7.Place the unprogrammed remote controlin the backup slot and press and releasethe push button ignition switch.
Programming is now complete. With yourfoot on the brake pedal, press the pushbutton ignition switch to verify the remotecontrol functions operate and your vehiclestarts with the new remote control.
If programming was not successful, wait 10seconds and repeat Steps 1 through 7. If youare still unsuccessful, take your vehicle to anauthorized dealer.
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Replace remote control battery.Key Battery Low Replace Soon
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WHAT IS PHONE AS A KEY
Lincoln Phone As A Key Video Link
Phone as a key allows you to use your phonein place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make andmodel of your phone, phone location andphysical obstructions.
The following items could impact Phone asa Key performance or prevent functionalityin some cases:
•The typical operating range for Phone asa Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metal objectsor other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone as akey:
1.Visit your device's app store to downloadthe Lincoln Way app.
2.Create a new account or sign in to anexisting account on the Lincoln Way app.
3.Add the vehicle identification number toyour account and follow the prompts inthe Lincoln Way app to complete theSync Connect Authorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the Lincoln Way app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup start passcodewith you in case of an emergency.
Resetting Phone as a Key
1.Press Settings on the touchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Phone as a Key Reset.
6.Confirm you would like to continue witherasing all phone as a key, keys andbackup start passcodes.
7.Press Continue.
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Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone as akey and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder or centerconsole.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery has depleted?
•Use the backup start passcode that youcreated. See Using the Backup StartPasscode (page 82).
How many phones can I use for phoneas a key?
•You can program and activate up to fourphones with phone as a key to yourvehicle.
How does a valet drive my car if I onlyuse my phone as a key?
•Have the valet use the temporary valetpasscode that you created. See Usingthe Valet Mode (page 82).
I uninstalled my Lincoln Way app andreinstalled it. Why am I not able to geta new phone as a key?
•Remove the phone as a key that waspreviously associated with your phone.
•Reset phone as a key from your vehicle,and then request a new phone as a key.See Programming Your Phone (page81).
Why can I not remotely start thevehicle with my phone as a key?
•Using the Lincoln Way app, verify yourphone as a key setup is complete andenabled via Bluetooth connection on atleast one phone. If Bluetooth hasconnected but phone as a key setup isnot complete, complete the setup of yourphone as a key as prompted from theLincoln Way app. See ProgrammingYour Phone (page 81).
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WHAT IS KEYLESS ENTRY
The system allows you to lock and unlockyour vehicle without taking the passive keyout of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issues withthe remote control frequencies.
•The remote control is too close to metalobjects or electronic devices, for examplekeys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and Off
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlocking functionallowing you to unlock only the driver doorwhen you touch the unlock sensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function so thatonly the driver door unlocks, you can unlockall of the other doors from inside your vehicleusing the power door lock control. You canunlock individual doors by pulling the interiordoor handles on those doors.
USING KEYLESS ENTRY
Unlocking the Doors
With the remote control within 3 ft (1 m) ofyour vehicle, touch the unlock sensor on theback of the door handle for a brief periodand then pull on the door handle to unlock,being careful not to touch the lock sensor atthe same time or pull on the door handle tooquickly. The system requires a brief delay toauthenticate the remote control.
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