WHAT IS PHONE AS A KEY
Lincoln Phone As A Key Video Link
Phone as a key allows you to use your phonein place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make andmodel of your phone, phone location andphysical obstructions.
The following items could impact Phone asa Key performance or prevent functionalityin some cases:
•The typical operating range for Phone asa Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metal objectsor other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone as akey:
1.Visit your device's app store to downloadthe Lincoln Way app.
2.Create a new account or sign in to anexisting account on the Lincoln Way app.
3.Add the vehicle identification number toyour account and follow the prompts inthe Lincoln Way app to complete theSync Connect Authorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the Lincoln Way app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup start passcodewith you in case of an emergency.
Resetting Phone as a Key
1.Press Settings on the touchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Phone as a Key Reset.
6.Confirm you would like to continue witherasing all phone as a key, keys andbackup start passcodes.
7.Press Continue.
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1.Press the brake pedal and the pushbutton ignition switch. If the system doesnot detect a valid phone as a key orremote control, a message appears onthe touchscreen and the system promptsyou for your backup start passcode.
Note:The touchscreen times out after 30seconds with no interaction.
Note:If the backup start passcode screendoes not appear, press the brake pedal andpush button ignition switch again.
2.Use the touchscreen to enter yourbackup start passcode.
3.After entering your backup startpasscode, press Enter within 30 seconds.
4.Once the system validates the backupstart passcode, a message alerts you tostart your vehicle.
5.Press the brake pedal and the pushbutton ignition switch within 20 secondsto start the vehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five combinedincorrect attempts of the following:
•Entering a backup start passcode.
•Resetting a current passcode.
•Entering a valet mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the system allowscodes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle has phoneas a key?
•The touchscreen shows the phone as akey reset option.
•A control button appears on the homescreen of the Lincoln Way app if you haveregistered your vehicle through theLincoln Way app.
What happens if I cannot unlock thevehicle with phone as a key?
•Attempt to move your phone closer tothe vehicle.
•Check that the Lincoln Way app is stillrunning and that the phone as a keycontrol screen shows connected. If thephone is connected, attempt to press theremote unlock button in the Lincoln Wayapp. If the phone is not connected or theremote unlock button does not work inthe Lincoln Way app, attempt to forceclose and restart the app.
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Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone as akey and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder or centerconsole.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery has depleted?
•Use the backup start passcode that youcreated. See Using the Backup StartPasscode (page 82).
How many phones can I use for phoneas a key?
•You can program and activate up to fourphones with phone as a key to yourvehicle.
How does a valet drive my car if I onlyuse my phone as a key?
•Have the valet use the temporary valetpasscode that you created. See Usingthe Valet Mode (page 82).
I uninstalled my Lincoln Way app andreinstalled it. Why am I not able to geta new phone as a key?
•Remove the phone as a key that waspreviously associated with your phone.
•Reset phone as a key from your vehicle,and then request a new phone as a key.See Programming Your Phone (page81).
Why can I not remotely start thevehicle with my phone as a key?
•Using the Lincoln Way app, verify yourphone as a key setup is complete andenabled via Bluetooth connection on atleast one phone. If Bluetooth hasconnected but phone as a key setup isnot complete, complete the setup of yourphone as a key as prompted from theLincoln Way app. See ProgrammingYour Phone (page 81).
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MYKEY – TROUBLESHOOTING
Potential CausesCondition
The key or transmitter used to start the vehicle does not have admin privileges.I cannot create a MyKey.Vehicles with keyless start: Make sure you place the transmitter into the backup slot. See What Isthe Passive Anti-Theft System (page 109).The key or transmitter used to start the vehicle is the only admin key. There always has to be atleast one admin key.The passive anti-theft system is disabled or in unlimited mode.
The transmitter used to start your vehicle does not have admin privileges.I cannot program the configurablesettings.There are no MyKeys programmed to the vehicle. See Creating a MyKey (page 86).
The key or transmitter used to start the vehicle does not have admin privileges.I cannot clear the MyKeys.No MyKeys are created. See Creating a MyKey (page 86).
Purchase a new key or transmitter from an authorized dealer.I lost the only admin key.
Program a spare key or transmitter. You may need to see an authorized dealer. See What Is thePassive Anti-Theft System (page 109).I lost a key.
The MyKey user is not using the MyKey.The MyKey distance does not accumu-late.An admin key holder cleared the MyKeys and created new MyKeys.The key system has been reset.
An admin transmitter is present at vehicle start.No MyKey functions with the trans-mitter.There are no MyKeys programmed to your vehicle. See Creating a MyKey (page 86).
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RESETTING THE STOPPING
POSITION - VEHICLES WITH:
POWER ADJUSTABLE STEERING
COLUMN
Note:The steering wheel stops when itdetects an obstruction. This sets a newstopping position.
To reset the steering column to its normalstopping position:
1.Confirm there is nothing obstructing themotion of the steering column.
2.Press and hold the steering columncontrol until the steering column stopsmoving.
3.Press the steering column control again.
Note:The steering column may start to moveagain.
4.When the steering column stops,continue holding the control for a fewseconds.
5.Repeat for each direction, as necessary.
HORN
Press on the center of the steeringwheel near the horn icon toactivate the horn.
SWITCHING THE HEATED
STEERING WHEEL ON AND OFF (IF
EQUIPPED)
1.Press the menu button on the climatecontrol.
2.Press the heated steering wheel buttonon the touchscreen.
Note:A sensor regulates the temperatureof the steering wheel.
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OPENING AND CLOSING THE
WINDOWS
WARNING: Do not leave childrenunattended in your vehicle and do not letthem play with the power windows. Failureto follow this instruction could result inpersonal injury.
WARNING: When closing the powerwindows, verify they are free of obstructionand make sure that children and pets arenot in the proximity of the windowopenings.
Press the window control switchto open the window. Lift thewindow control switch to close thewindow.
Note:The power windows operate with theignition on, and for several minutes after youswitch the ignition off or until you open afront door.
To reduce wind noise or pulsing noise whenone window is open, slightly open theopposite window.
One-Touch Open (If Equipped)
Fully press the window control switch andrelease it. Press again or lift it to stop thewindow.
One-Touch Close (If Equipped)
Fully lift the window control switch andrelease it. Press again or lift it to stop thewindow.
Resetting One-Touch Close
Carry out all steps within 30 seconds ofstarting the sequence.
1.Close the window.
2.Press and hold the window control switchuntil the window is fully open. Keep thewindow control switch pressed for a fewseconds.
3.Lift and hold the window control switchuntil the window is fully closed. Keep thewindow control switch held for a fewseconds.
4.Press and hold the window control switchuntil the window is fully open. Keep thewindow control switch pressed for a fewseconds.
5.Lift and hold the window control switchuntil the window is fully closed. Keep thewindow control switch held for a fewseconds.
Note:Repeat the procedure if the windowdoes not close when you use one-touch.
Accessory Delay
The window switches remain operational forseveral minutes when you switch the ignitionoff or until you open either front door.
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Note:If you fold and unfold the mirrorsseveral times within one minute, the powerfold function may turn off to protect themotors from overheating.
Switching Auto-fold On and Off
1.Press Settings on the touchscreen.
2.Press Vehicle Settings.
3.Press Mirrors.
4.Switch Autofold on or off.
Loose Mirror
If you manually fold the power-foldingmirrors, they may not work properly evenafter you re-position them. You need to resetthem if:
•The mirrors vibrate when you drive.
•The mirrors feel loose.
•The mirrors do not stay in the folded orunfolded position.
•One of the mirrors is not in its normaldriving position.
To reset the power-fold feature, use thepower-folding mirror control to fold andunfold the mirrors. You may hear a loud noiseas you reset the power-folding mirrors. Thissound is normal. Repeat this process asneeded each time you manually fold themirrors.
AUTO-DIMMING EXTERIOR MIRROR
WHAT IS THE AUTO-DIMMINGEXTERIOR MIRROR
The driver exterior mirror dims when theinterior auto-dimming mirror turns on.
Memory Mirrors (If Equipped)
You can save and recall the mirror positionsthrough the memory function. See MemoryFunction (page 176).
Heated Exterior Mirrors
See Switching the Heated Mirrors On andOff (page 158).
Signal Indicator Mirrors (If Equipped)
The forward-facing portion of the appropriatemirror housing blinks when you switch onthe direction indicator.
Lincoln Welcome Mat (If Equipped)
Projection lights, on the bottom of the mirrorhousings, project an image onto the grounda short distance from the vehicle.
Blind Spot Monitor
See What Is Blind Spot Information System(page 279).
360 Degree Camera (If Equipped)
See What Is the 360 Degree Camera (page247).
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RESETTING THE TRIP COMPUTER
ActionMenu Item
Press the OK button.Display
Press the OK button.Press and hold the OK button until the system reset confirmationappears.
Info/Trip/Fuel
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