Removing the Head Restraint
1. Press and hold the C buttons.
2. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Third Row Seat Head Restraints
E286397
The head restraints consist of:
An energy absorbing head
restraint. A
Two steel stems. B
Fold strap. C
Folding the Head Restraint
Pull the fold strap (C). Pull the head restraint
back up to reset.
Power Front Head Restraints (If equipped)
E222280
To raise the head restraint, lift the switch up
until you reach a comfortable height.To lower the head restraint, press the switch
down.
To move the head restraint forward, push
the switch forward until you reach the
desired position.
To move the head restraint rearward, push
the switch rearward.
POWER SEATS
WARNING: Do not adjust the driver
seat or seat backrest when your vehicle is
moving. This may result in sudden seat
movement, causing the loss of control of
your vehicle.
WARNING: Do not place cargo or
any objects behind the seatback before
returning it to the original position.
10-Way and 12-Way Seat Controls
The power seat controls are on the door.
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Recalling a Preset Position
Press and release the preset button
associated with your preferred driving
position. The memory features move to the
position stored for that preset.
Note:You can only recall a preset memory
position when the ignition is off, or when the
transmission is in park (P) or neutral (N) and
the vehicle is not moving if the ignition is on.
You can also recall a preset memory position
by:
• Pressing the unlock button on your
remote control if it is linked to a preset
position.
• Unlocking the intelligent driver door
handle if a linked remote control is
present.
• Recalling a personal profile in your SYNC
3 menu.
Note:Using a linked remote control to recall
your memory position when the ignition is
off moves the seat to the easy entry position.Note:Pressing any active memory feature
adjustment control, or any memory button
during a memory recall, cancels the
operation.
Easy Entry and Exit Feature
If you enable the easy entry and exit feature,
it moves the driver seat position rearward up
to 2 in (5 cm) when you switch the ignition
off.
The driver seat returns to the previous
position when you switch the ignition on.
You can enable or disable this feature
through the touchscreen. See Settings
(page 555).
Personal Profiles
This feature allows you to create multiple
personal profiles enabling users to
personalize vehicle’s settings. You can
create one profile for each preset memory
seat button along with a guest profile. You
can recall a profile using SYNC 3 or the
preset button you selected when you created
your profile. You can also link a remote
control and a mobile device to your profile,
which are used to recall it.
Creating a Personal Profile
Use the SYNC display to create a personal
profile.
1. Switch the ignition on and leave the
vehicle in park (P).
2. Select the Personal Profiles button under
Settings.
3. Follow the instructions on the display.
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Seats
Linking a Personal Profile to Your Remote
Control or Mobile Device
You can save preset memory positions for
up to three remote controls, by assigning a
remote control to a personal profile in your
SYNC 3. You can assign three additional
remote controls set up as Phone as a Key.
See Keys and Remote Controls (page 68).
Use the SYNC display to link a remote
control, mobile device or both to a personal
profile.
1. Switch the ignition on and leave the
vehicle in park (P).
2. Select the Personal Profiles button under
Settings.
3. Touch the arrow for the profile you wish
to link to a remote control or mobile
device.
4. Select the correct button to link a remote
control, mobile device, or both.
5. Follow the instructions on the display.Note:To successfully link a mobile device,
the mobile device must be present in your
vehicle, and must have previously been
setup as a remote control for your vehicle.
Note:If more than one linked remote control
is in range, the memory function moves to
the settings of the first key to initiate a
memory recall.
Note:The guest profile consists of existing
settings when there is no driver profile
created. After you create a driver profile, the
guest profile serves as an additional driver
profile.
Note:You cannot link a personalized name,
a memory seat button or a remote control
to a guest profile.
Personal Settings
Personal Profiles allow you to personalize
positional settings such as seats and mirrors,
as well as non-positional settings such as
radio, navigation, driver assist and system
settings. See SYNC™ 3 (page 507). You
cannot change the menu locations and
settings of those personalized features with
Personal Profiles.Note:Non-positional settings are saved to
the active driver profile whenever you
change a setting.
Note:You can save positional settings if you
press and hold a memory seat button.
Recalling and Changing a Profile
You can recall a profile by:
• Using a remote control or mobile device
that has been linked to a driver profile to
access the remote start feature, press an
unlock button or open the door with the
exterior door handle.
• Pressing a memory seat button that has
been linked to a driver profile.
• Using the Personal Profiles menu on the
SYNC touchscreen.
Note:The recalled profile replaces the
previously active profile. If the active profile
is not your preferred profile, you can change
it using any of the three methods listed.
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Seats
When you switch on the Personal Profiles
feature:
• Unlocking a door with a remote control
or mobile device that is not linked to a
driver profile does not change the active
profile, but remains the last known
profile. It will not change the positional
settings.
• Pressing a memory seat button that is
not linked to a driver profile or has not
been saved to a preset setting does not
change active profile, but remains in the
last known profile. It will not change the
positional settings.
• Pressing a memory seat button that is
not linked to a driver profile but has been
saved to a preset setting does not recall
any non-positional settings, but recalls
the positional settings that you saved to
that memory seat button.
See SYNC™ 3 Troubleshooting (page 557).When you switch off a Personal Profiles
feature:
• Unlocking a door with a remote control
or mobile device does not recall any
non-positional settings, but still recalls
positional settings from the driver profile
which the remote control or mobile
device had been linked to.
• Pressing a memory seat button that has
not been linked to a driver profile or has
not been saved to a preset setting does
not recall any settings, positional or
non-positional.
• Pressing a memory seat button that has
been linked to a driver profile or has
saved to a preset setting does not recall
any non-positional settings, but recalls
the positional settings that you saved to
that memory seat button.
REAR SEATS
WARNING: Always drive and ride
with your seatback upright and the lap belt
snug and low across the hips.
WARNING: Do not recline the seat
backrest too far as this can cause the
occupant to slide under the seatbelt,
resulting in personal injury in the event of
a crash.
Adjusting the Second Row Outermost
Seats Backrest
E281809
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Seats
Lift the handle and adjust the seat backrest
rearward or forward.
Folding the Second Row Outermost
Seats Flat
E281813
Lift the handle and fold the seat backrest
forward until it is flat.
Adjusting the Second Row Seats for
Easy Entry
WARNING: Do not drive your vehicle
with a seat that is unlatched or in the
folded position. Failure to follow this
instruction could result in personal injury
or death in the event of a sudden stop or
crash.
WARNING: Do not place cargo or
any objects behind the seat backrest
before returning it to the original position.
Pull on the seat backrest to make sure that
it has fully latched after returning the seat
backrest to its original position. An
unlatched seat may become dangerous if
you stop suddenly or have a crash.
WARNING: Do not adjust a seat or
release a seat floor latch when the vehicle
is moving. Failure to follow this instruction
could result in personal injury or death in
a sudden stop or crash.Note:You may have to move the front row
seat forward to allow the second row seat
to be fully folded.
Note: You can move the second row
outermost seats forward to allow access to
the third row seats.
This feature allows for easier entry and exit
to and from the third row seat.
Folding the Second Row Center Seat
E281821
Pull the strap to fold the seat backrest flat.
To return the seat to the upright position,
rotate the seat backrest until it locks.
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Seats
Adjusting the Third Row Power Seats
WARNING: Do not fold a seat if it is
occupied. Failure to follow this instruction
could result in personal injury.
WARNING: Do not place cargo or
any objects behind the seatback before
returning it to the original position.
WARNING: Do not drive your vehicle
with a seat that is unlatched or in the
folded position. Failure to follow this
instruction could result in personal injury
or death in the event of a sudden stop or
crash.
Note:The power rear seat functions disable
10 minutes after you switch the ignition off.
The transmission must be in park (P) and the
liftgate must be open to operate the seats.The control buttons are inside the liftgate
area.
E251776
Press to fold the left-hand third row
seat. A
Press to fold and unfold both third
row seats. B
Press to fold the right-hand third
row seat. CTo return the third-row seat backrest to the
original position, press the corresponding
control again.
If the seats are inoperable, do the following:
1. Make sure that the engine is running and
the tailgate is open.
2. Make sure that there are no objects on
the seats that would prevent them from
folding completely.
3. Press and hold button B for one minute
until both seats completely fold and
unfold.
4. Press button A and button C to confirm
each seat is operational.
Note:During this procedure, the seat may
appear to be fully unfolded. Continue holding
the switch for a few seconds.
If the power rear seat disables after 10
minutes, you can enable the seat by:
• Opening any door.
• Pressing the unlock button on the key
fob.
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Seats
• Pressing any keyless entry keypad
button.
• Switching the ignition on.
HEATED SEATS
WARNING: Use caution when using
the heated seat if you are unable to feel
pain to your skin because of advanced
age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion
or other physical conditions. The heated
seat could cause burns even at low
temperatures, especially if used for long
periods of time. Failure to follow this
instruction could result in personal injury.
WARNING: Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could result
in personal injury.
WARNING: Do not place anything on
the seat that blocks the heat, for example
a seat cover or a cushion. This could cause
the seat to overheat. Failure to follow this
instruction could result in personal injury.
Front Seats
Do not do the following:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
Note:The engine must be running to use
this feature.
E146322
Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Note:The heated seats switch on during a
remote start if they are enabled.
Note:The heated seats may switch on when
you start your vehicle if they were on when
you previously switched your vehicle off.
Automatic Climate Controlled Seats (If
Equipped)
When you switch on the auto setting, the
seats switch between the heated seats and
ventilated seats to match your climate control
setting.
Second Row Heated Seats
The heated seat controls are on the rear of
the center console.
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Seats
VENTILATED SEATS (IF EQUIPPED)
Do not do the following:
• Spill liquid on the front seats. This may
cause the air vent holes to become
blocked and not work properly.
• Place cargo or objects under the seats.
They may block the air intake causing
the air vents to not work properly.
The engine must be running to use this
feature.
E224689
Press this symbol to cycle through the
various ventilation settings and off. More
indicator lights indicate higher fan speeds.
Note:The ventilated seats switch on during
a remote start if they are enabled.Note:The ventilated seats may switch on
when you start your vehicle if they were on
when you previously switched your vehicle
off.
If the engine falls below 350 RPM when the
ventilated seats are on, the system turns off.
You need to switch it back on.
Note:To improve comfort, use the ventilated
seats along with the vehicle’s air
conditioning system.
Automatic Climate Controlled Seats (If
Equipped)
When you switch on the auto setting, the
seats switch between the heated seats and
ventilated seats to match your climate control
setting.
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Seats