When you switch on the Personal Profiles
feature:
• Unlocking a door with a remote control
or mobile device that is not linked to a
driver profile does not change the active
profile, but remains the last known
profile. It will not change the positional
settings.
• Pressing a memory seat button that is
not linked to a driver profile or has not
been saved to a preset setting does not
change active profile, but remains in the
last known profile. It will not change the
positional settings.
• Pressing a memory seat button that is
not linked to a driver profile but has been
saved to a preset setting does not recall
any non-positional settings, but recalls
the positional settings that you saved to
that memory seat button.
See SYNC™ 3 Troubleshooting (page 557).When you switch off a Personal Profiles
feature:
• Unlocking a door with a remote control
or mobile device does not recall any
non-positional settings, but still recalls
positional settings from the driver profile
which the remote control or mobile
device had been linked to.
• Pressing a memory seat button that has
not been linked to a driver profile or has
not been saved to a preset setting does
not recall any settings, positional or
non-positional.
• Pressing a memory seat button that has
been linked to a driver profile or has
saved to a preset setting does not recall
any non-positional settings, but recalls
the positional settings that you saved to
that memory seat button.
REAR SEATS
WARNING: Always drive and ride
with your seatback upright and the lap belt
snug and low across the hips.
WARNING: Do not recline the seat
backrest too far as this can cause the
occupant to slide under the seatbelt,
resulting in personal injury in the event of
a crash.
Adjusting the Second Row Outermost
Seats Backrest
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187
Seats
Adjusting the Third Row Power Seats
WARNING: Do not fold a seat if it is
occupied. Failure to follow this instruction
could result in personal injury.
WARNING: Do not place cargo or
any objects behind the seatback before
returning it to the original position.
WARNING: Do not drive your vehicle
with a seat that is unlatched or in the
folded position. Failure to follow this
instruction could result in personal injury
or death in the event of a sudden stop or
crash.
Note:The power rear seat functions disable
10 minutes after you switch the ignition off.
The transmission must be in park (P) and the
liftgate must be open to operate the seats.The control buttons are inside the liftgate
area.
E251776
Press to fold the left-hand third row
seat. A
Press to fold and unfold both third
row seats. B
Press to fold the right-hand third
row seat. CTo return the third-row seat backrest to the
original position, press the corresponding
control again.
If the seats are inoperable, do the following:
1. Make sure that the engine is running and
the tailgate is open.
2. Make sure that there are no objects on
the seats that would prevent them from
folding completely.
3. Press and hold button B for one minute
until both seats completely fold and
unfold.
4. Press button A and button C to confirm
each seat is operational.
Note:During this procedure, the seat may
appear to be fully unfolded. Continue holding
the switch for a few seconds.
If the power rear seat disables after 10
minutes, you can enable the seat by:
• Opening any door.
• Pressing the unlock button on the key
fob.
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Seats
GARAGE DOOR OPENER
INTRODUCTION
HomeLink Wireless Control System
The universal garage door opener replaces
the common handheld garage door opener
with a three-button transmitter integrated
into the driver-side sun visor.
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How Does The Garage Door Opener
Work
The system includes two primary features, a
garage door opener and a platform for
remote activation of devices within the home.
You can program garage doors as well as
entry gate operators, security systems, entry
door locks and home or office lighting.
Additional assistance can be found online at
www
.homelink.com/Ford or by calling the
toll-free help line at 1-800-355-3515.
Garage Door Opener Limitations
Canadian radio-frequency laws require
transmitter signals to time out, or quit, after
several seconds – which may not be long
enough for HomeLink to pick up the signal.
U.S. gate operators time-out in the same
manner.
GARAGE DOOR OPENER
PRECAUTIONS AND
FREQUENCIES
Garage Door Opener Precautions
WARNING: Do not use the system
with any garage door opener that does not
have the safety stop and reverse feature
as required by U.S. Federal Safety
Standards (this includes any garage door
opener manufactured before April 1, 1982).
A garage door opener which cannot detect
an object, signaling the door to stop and
reverse, does not meet current federal
safety standards. Using a garage door
opener without these features increases
the risk of serious injury or death.
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Garage Door Opener
required to steer your vehicle. When you
switch the ignition off, some electrical
circuits, for example airbags, also turn off.
If you unintentionally switch the ignition
off, shift into neutral (N) and restart the
engine.
1. Press and hold the push button ignition
switch, or press it three times within two
seconds.
2. Put the transmission into neutral (N) and
use the brakes to bring your vehicle to a
safe stop.
3. When your vehicle has stopped, shift into
park (P).
4. Apply the parking brake.
Vehicles Using Phone as a Key
1. Press and hold the push button ignition
switch, or press it three times within two
seconds.
2. Put the transmission into neutral (N) and
use the brakes to bring your vehicle to a
safe stop.3. When your vehicle has stopped, shift into
park (P).
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods of time, we
recommend that you do one of the following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
ENGINE BLOCK HEATER (IF EQUIPPED)
WARNING: Failure to follow engine
block heater instructions could result in
property damage or serious personal
injury.
WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.
WARNING: Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power cable
and may cause an electrical short resulting
in fire, injury and property damage.
Note:The heater is most effective when
outdoor temperatures are below 0°F (-18°C).
213
Starting and Stopping the Engine
The heater acts as a starting aid by warming
the engine coolant. This allows the climate
control system to respond quickly. The
equipment includes a heater element
(installed in the engine block) and a wire
harness. You can connect the system to a
grounded 120-volt AC electrical source.
We recommend that you do the following for
a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by Underwriter’s
Laboratory (UL) or Canadian Standards
Association (CSA). This extension cord
must be suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.• Make sure that when in operation, the
extension cord plug and heater cord plug
connections are free and clear of water.
This could cause an electric shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the electrical
hookup once the system has been
operating for approximately 30 minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is checked
for proper operation before winter.
Using the Engine Block Heater
The engine block heater receptacle terminals
are located on the left side of the engine
compartment.Make sure the receptacle terminals are clean
and dry prior to use. Clean them with a dry
cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours of
energy per hour of use. The system does not
have a thermostat. It achieves maximum
temperature after approximately three hours
of operation. Using the heater longer than
three hours does not improve system
performance and unnecessarily uses
electricity.
214
Starting and Stopping the Engine
Disconnecting the Charging Coupler
1. If you have installed a padlock or
combination lock, then remove it.
2. Press the button on the charging coupler.
3. While holding the button, remove the
charging coupler from the charge port
receptacle.
E295444E295444E295444
4. Press the center right edge of the charge
port door to close.
Note:Do not pull the wall plug from the wall
when your vehicle is charging. Doing so
could damage the outlet and the cord.
MOVING AND STORAGE
INSTRUCTIONS
Make sure you wrap the mobile power cord
after charging. Store the mobile power cord
in the storage bag supplied with the mobile
power cord.
When charging is complete, replace the
mobile power cord in the rear luggage
compartment.
Note:Do not hold the mobile power cord by
the power cable. Hold the complete unit and
carefully place back in the storage bag.
Note:To remove the connector, firmly grasp
the connector by the cable or plug and pull
away from the control box.
258
High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV)
REVERSE BRAKING ASSIST –
FREQUENTLY ASKED QUESTIONS
Why is reverse braking assist unavailable?
• Make sure you switch the system on.
See Switching Reverse Braking Assist
On and Off (page 278).
• Make sure that the liftgate, hood and all
doors are closed.
• Make sure the cross traffic alert system
is on. See Cross Traffic Alert (page 330).
• Make sure the rear parking aid system is
on. See Rear Parking Aid (page 286).
• Make sure traction control is on. See
Using Traction Control (page 281).
• The vehicle has sustained a rear end
impact. Have the sensors checked for
proper coverage and operation.
• An ABS, traction control or stability
control event may have occurred. The
system resumes operation when the
event is complete.• Make sure the rear view camera and 360
degree camera are not dirty or
obstructed. If it is dirty, clean the camera.
See Rear View Camera (page 297). See
360 Degree Camera (page 300). If the
message still appears after cleaning the
camera, wait a short time and the
message should clear. If the message
does not clear, have the system checked.
• Make sure the sensors are not blocked
or faulted. See Cross Traffic Alert (page
330). See Rear Parking Aid (page 286).
• You recently had your vehicle serviced,
or the battery disconnected. Drive your
vehicle a short distance to resume
system operation.
• The system does not function when you
connect a trailer. Operation resumes
when you disconnect the trailer.
Note:If the answers to why the system is
unavailable do not assist in returning reverse
braking assist to available, have the system
checked as soon as possible.
280
Reverse Braking Assist (If Equipped)
The system may cancel and set the parking
brake if:
• You unbuckle the seatbelt and open the
driver door after you stop your vehicle.
• Your vehicle is at a stop continuously for
more than three minutes.
The system may turn off or prevent activating
when requested if:
• The vehicle has a blocked sensor.
• The brake temperature is too high.
• There is a failure in the system or a
related system.
SETTING THE ADAPTIVE CRUISE
CONTROL SPEED
Drive to the speed you prefer.
Press either button to set the
current speed.
Take your foot off the accelerator pedal.The indicator, current gap setting and set
speed appear in the information display.
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A vehicle image illuminates if there is a
vehicle detected in front of you.
Note:When adaptive cruise control is active,
the speedometer may vary slightly from the
set speed displayed in the information
display.
Setting the Adaptive Cruise Speed
from a Complete Stop
Press and release either button
while keeping the brake pedal fully
pressed.
The set speed adjusts to 20 mph (30 km/h).The indicator, current gap setting and set
speed appear in the information display.
Note:The system activates from a complete
stop only when it detects a lead vehicle in
close proximity.
Manually Changing the Set Speed
Press and release to increase the
set speed in small increments.
Press and release to decrease the
set speed in small increments.
Press and hold either button to change the
set speed in large increments. Release the
button when the set speed shown is equal
to the speed you prefer.
Press the accelerator or brake pedal until
you reach the speed you prefer. Press either
button to select the current speed as the set
speed.
The system may apply the brakes to slow
the vehicle to the new set speed. The set
speed displays continuously in the
information display when the system is
active.
310
Adaptive Cruise Control (If Equipped)