ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln offers a complimentary
roadside assistance program. This program
is separate from the New Vehicle Limited
Warranty.
The service is available:
• Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility).• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L) of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries.• Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than 100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of 100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
364
Roadside Emergencies
If you need to arrange roadside assistance
for yourself, Lincoln reimburses a reasonable
amount for towing to the nearest Lincoln
dealership within 100 mi (160 km). To obtain
reimbursement information, United States
clients, call 1-800-521-4140. Clients need to
submit their original receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, beginning from
the original warranty start date and lasts the
life of the vehicle for the original owner.
Subsequent owners receive coverage that
is concurrent with the 6 years or 70,000 mi
(110,000 km) (whichever occurs first)
powertrain warranty coverage period.Note:Canadian roadside coverage and
benefits may differ from the U.S. coverage.
For complete program coverage details,
review your warranty guide, contact your
dealer, call us in Canada at 1-800-387-9333,
or visit our website at
www.lincolncanada.com.
If you purchased your vehicle in Canada and
require roadside assistance, please call
1-800-387-9333 or contact Roadside
Assistance using the Lincoln Way mobile
app.
Note:For quick reference, complete the
roadside assistance identification card found
in the glove compartment of your vehicle
and place it in your wallet.
HAZARD FLASHERS
Note:The hazard flashers operate when the
ignition is in any position, or if the key is not
in the ignition. If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle.
The flasher control is on the
instrument panel. Use your hazard
flashers when your vehicle is
creating a safety hazard for other motorists.
• Press the flasher control and all front and
rear direction indicators flash.
• Press the button again to switch them off.
FUEL SHUTOFF
WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or death.
Note:When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note:In the event that your vehicle does not
restart after your third attempt, contact a
qualified technician.
365
Roadside Emergencies
The fuel pump shutoff stops the flow of fuel
to the engine in the event of a moderate to
severe crash. Not every impact causes a
shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps
1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your vehicle.
3. Remove your foot from the brake pedal
and press START/STOP to switch off
your vehicle.4. You can attempt to start the vehicle by
pressing the brake pedal and
START/STOP, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps
1 through 4.
JUMP STARTING THE VEHICLE
WARNING: Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation.
WARNING: Keep batteries out of
reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush immediately
with water for a minimum of 15 minutes and
get prompt medical attention. If acid is
swallowed, call a physician immediately.
WARNING: Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatic
transmission vehicle.
Note:Attempting to push-start a vehicle with
an automatic transmission may cause
transmission damage.
Note:Use only a 12-volt supply to start your
vehicle.
366
Roadside Emergencies
Automatic Climate Control.........................165
Automatic High Beam Control....................119
Automatic High Beam Control
Indicators......................................................120
Automatic Transmission.............................259
Automatic Transmission Fluid
Check...........................................................408
Auto-Start-Stop - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV).............................215
Autowipers......................................................108
Auxiliary Power Points................................200
AWD
See: All-Wheel Drive..........................................264
B
BatterySee: Changing the 12V Battery - Gasoline....410
See: Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV)..................................413
Blind Spot Information System.................326
BLIS
See: Blind Spot Information System..............326
Body Styling Kits...........................................429
Bonnet Lock
See: Opening and Closing the Hood............398
Booster Seats..................................................40
Brake Fluid Check.......................................409Brakes..............................................................271
General Information............................................271
Breaking-In......................................................361
Bulb Specification Chart.............................488
C
Canceling the Set Speed...........................304
Capacities and Specifications...................460
Capacities and Specifications - Excluding:
Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................465
Capacities and Specifications - Plug-In
Hybrid Electric Vehicle (PHEV)...............477
Car Wash
See: Cleaning the Exterior...............................422
Catalytic Converter......................................235
Changing a Bulb...........................................420
Changing a Fuse..........................................395
Changing a Road Wheel.............................451
Changing the 12V Battery - Gasoline.......410
Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV)..............................413
Changing the Engine Air Filter.................402
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper
Blades............................................................419Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper
Blades............................................................418
Changing the Rear Wiper Blades..............419
Changing the Vehicle Wi-Fi Hotspot Name
or Password................................................494
Charging a Wireless Device......................202
Charging the High Voltage Battery - Plug-In
Hybrid Electric Vehicle (PHEV)...............238
Checking MyKey System Status.................80
Checking the Interior Air Quality...............173
Checking the Wiper Blades........................418
Child Restraint and Seatbelt
Maintenance.................................................52
Child Restraint Positioning...........................42
Child Safety......................................................27General Information.............................................27
Child Safety Locks..........................................44
Cleaning Leather Seats..............................426
Cleaning Products.........................................421
Cleaning the Engine....................................424
Cleaning the Exterior..................................422
Cleaning the Instrument Panel and
Instrument Cluster Lens...........................425
Cleaning the Interior....................................425
Cleaning the Wheels...................................427
Cleaning the Windows and Wiper
Blades...........................................................424
668
Index