ROOF RACKS AND LOAD
CARRIERS
WARNING: When loading the roof
racks, we recommend you evenly distribute
the load, as well as maintain a low center
of gravity. Loaded vehicles, with higher
centers of gravity, may handle differently
than unloaded vehicles. Take extra
precautions, such as slower speeds and
increased stopping distance, when driving
a heavily loaded vehicle.For correct roof rack system function, you
must place loads directly on crossbars affixed
to the roof rack side rails. When using the
roof rack system, we recommend you use
Ford Genuine Accessory crossbars designed
specifically for your vehicle.
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Make sure that you securely fasten the load.
Check the tightness of the load before
driving and at each fuel stop.
Note: Never place loads directly on the roof
panel. The roof panel is not designed to
directly carry a load.
Maximum Recommended Load
Amounts
(If Equipped)
Note:The maximum recommended load is
based on the load being evenly distributed
on the crossbars.
Maximum Recommended Load Description
82 lb (37 kg) Vehicles with Moonroof
165 lb (75 kg) Vehicles without Moonroof
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Load Carrying
Special Loading Instructions for
Owners of Pick-up Trucks and Utility-
type Vehicles
WARNING: When loading the
roof racks, we recommend you evenly
distribute the load, as well as maintain
a low center of gravity. Loaded
vehicles, with higher centers of gravity,
may handle differently than unloaded
vehicles. Take extra precautions, such
as slower speeds and increased
stopping distance, when driving a
heavily loaded vehicle.
AIR SUSPENSION (IF EQUIPPED)
WARNING: If your vehicle has
self-leveling air suspension, you must
switch the system off before carrying out
any maintenance or repair. Failure to follow
this warning could result in serious
personal injury or death.The air suspension system automatically
adjusts to maintain a constant frame height,
allows for ease of vehicle loading, provides
improved vehicle ride, and increased driver
comfort.
You can adjust different ride settings through
the selectable drive modes. See Selecting
a Drive Mode (page 343).
Note:The air suspension system may not
operate properly if you exceed the load limit.
See Load Limit (page 348).
Note:When your vehicle is off, the air
compressor may run for a short time. This is
normal.
Switching the systems on or off
You can access the air suspension, liftgate
and easy entry features through the
information display menu settings. See
General Information (page 136).
Using the Service Mode
When the service mode is active, the air
suspension does not make any adjustments
while your vehicle is stationary.Note:Always switch the air suspension
service mode to on before servicing your
vehicle.
Using Cargo Loading
The air suspension cargo loading feature
lowers your vehicle for easier access when
the system detects the liftgate is opening.
When the liftgate is closed your vehicle
returns to its normal height after a short time.
Note:To preserve your vehicle battery, your
vehicle may only lower for cargo mode one
to two times per ignition cycle.
Using Easy Entry
The air suspension can lower your vehicle
to an easier access entry height when the
system detects the intelligent access key,
you press the unlock button, use the remote
start, or use Phone as a Key.
The leveling process stops when you open
a door or the target level is achieved.
Note:To stop the leveling process, press the
lock button on the intelligent access key.
352
Load Carrying
• Do not add unnecessary accessories to
the exterior of your vehicle, for example
running boards. If you use a roof rack,
remember to fold it down or remove it
when not in use.
• Do not shift into neutral when you are
braking or when your vehicle is slowing
down.
• Shut all windows when driving at high
speeds.
• Switch off all electric systems when not
in use, for example air conditioning. Make
sure that you unplug any accessories
from the auxiliary power points when not
in use.
DRIVING THROUGH SHALLOW
WATER
WARNING: Do not attempt to cross
a deep or flowing body of water. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.Note:Driving through standing water can
cause vehicle damage.
Note:Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle.
66E266447
When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction could
be limited. After driving through water and
as soon as it is safe to do so:• Lightly press the brake pedal to dry the
brakes and to check that they work.
• Turn the steering wheel to check that the
steering power assist works.
Check the function of the following:
• Horn
• Exterior lights
FLOOR MATS
WARNING: Use a floor mat designed
to fit the footwell of your vehicle that does
not obstruct the pedal area. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
WARNING: Pedals that cannot move
freely can cause loss of vehicle control and
increase the risk of serious personal injury.
362
Driving Hints
Disputes submitted to the BBB AUTO LINE
program are usually decided within 40 days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or write
to request a program application. You will
be asked for your name and address, general
information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that needs to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
reviews the claim for eligibility under the
Program Summary Guidelines.You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE a Division of BBB National
Programs, Inc.
1676 International Drive, Suite 550
McLean, VA 22102
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
For additional information, refer to the Better
Business Bureau website.
Note:Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
376
Customer Assistance
598E145984
Protected Component Fuse Rating Fuse or Relay Number
Not used. — 1
Moonroof. 10A 2
eCall.
Telematics control unit module.
Inverter.
391
Fuses
Protected Component Fuse Rating Fuse or Relay Number
Switch interface module A.
Smart datalink connector.
Instrument cluster.
Not used (spare). 15A 14
SYNC. 15A 15
Electronic finish panel.
Not used. — 16
Headlamp control module. 7.5A 17
Not used (spare). 7.5A 18
Headlamp switch. 5A 19
Push button ignition switch.
Telematics control unit module. 5A 20
eCall.
Bluetooth low energy module.
Not used (spare). 5A 21
Not used (spare). 5A 22
Not used (spare). 30A 23
Moonroof. 30A 24
393
Fuses
• Do not allow wax to come in contact with
any non-body (low-gloss black) colored
trim. The wax will discolor or stain the
parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should feel
smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
Note:If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or the
area in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a non-abrasive
glass cleaner. When cleaning the interior
of the windshield, avoid getting any glass
cleaner on the instrument panel or door
panels. Wipe any glass cleaner off these
surfaces immediately.
• For windshields contaminated with tree
sap, chemicals, wax or bugs, clean the
entire windshield using steel wool (no
greater than 0000 grade) in a circular
motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
424
Vehicle Care
HD Radio Technology manufactured under
license from iBiquity Digital Corporation and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of DTS. Ford and DTS are not responsible
for the content sent using HD Radio
technology. Content may be changed, added
or deleted at any time at the station owner's
discretion.SATELLITE RADIO
SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather, traffic
and entertainment satellite radio channels.
For more information and a complete list of
SiriusXM satellite radio channels, visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SiriusXM
at 1-888-539-7474.Note:This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors
Potential Satellite Radio Reception Issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and
other material as far away from the antenna as possible.
Factory-installed and aftermarket vehicle structures including, but not limited to, roof racks and soft top roofs
in a partially open position could reduce reception performance. Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception. Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and
the audio system could mute. Station overload
Your display may show ACQUIRING . . . to indicate the interference and the audio system could mute. Satellite radio signal interfer-
ence
502
Audio System